Adaptable Recruitment

Head of Account Management North West (Hybrid Working) Up to £67,000 + £5,400 Car Allowance + Bonus The Opportunity We are exclusively partnering with a well-established UK business to recruit an experienced Head of Account Management. Reporting directly to the Managing Director, this is a key leadership role responsible for driving commercial performance, customer retention, revenue forecasting and team development. This is far more than a traditional account management position. We are looking for a commercially driven leader who can take ownership of performance, develop a high-performing team, strengthen customer engagement and drive business growth. Key Areas of Focus Forecasting & Ownership of Numbers Own company revenue forecasting and performance reporting. Deliver accurate forecasts and communicate risks and opportunities. Drive accountability for revenue performance. Leadership & Team Development Lead, coach and develop the Account Management team. Create a culture of accountability and continuous improvement. Inspire, motivate and challenge the team to maximise performance. Commercial Growth Drive customer retention, profitability and account development. Identify opportunities to increase revenue within existing accounts. Support pricing strategies, commercial reviews and contract negotiations. Sales & Customer Engagement Lead from the front in developing customer relationships. Encourage greater face-to-face customer engagement. Promote a proactive and commercially focused approach to account management. Driving Change Bring fresh ideas and challenge existing ways of working. Build credibility with customers and stakeholders. Drive improvements across the function and wider business. Responsibilities Lead and develop the Account Management function. Conduct regular account reviews, forecasting meetings and performance discussions. Manage strategic customer relationships and support account growth. Develop customer retention and commercial growth strategies. Monitor performance trends and identify opportunities for improvement. Collaborate with internal teams to ensure exceptional customer outcomes. Support commercial negotiations and customer reviews. About You Proven leadership experience within Account Management, Client Services, Sales or Commercial functions. Strong forecasting capability and commercial awareness. Track record of driving customer growth and retention. Experience developing high-performing teams. Excellent communication and stakeholder management skills. Proactive, resilient and results focused. Experience within print, packaging, manufacturing, fulfilment or a similar complex B2B environment would be advantageous. However, exceptional candidates from other sectors will also be considered. Package Salary up to £67,000 DOE £5,400 Car Allowance Bonus up to £10,000 26 Days Holiday + Bank Holidays Pension Scheme Cycle to Work Scheme Employee Discounts Platform Hybrid Working If you're a commercially focused leader with the ability to own performance, develop people and drive customer growth, we'd love to hear from you.

HR Administrator Chorley £25,000 Hybrid Working (2 Days in the Office) 37.5 Hours Per Week Due to continued growth, our client is looking for an organised and motivated HR Administrator to join their HR team.This is an excellent opportunity for someone with strong administrative experience gained within a fast-paced environment who is keen to develop a career in HR. The business is looking for an ambitious individual who wants to learn, grow, and progress, with a genuine pathway into an HR Officer role. Key Responsibilities Maintain accurate employee records and HR systems. Support recruitment activities, including arranging interviews and candidate communication. Assist with onboarding and induction processes. Prepare contracts, letters, and HR documentation. Manage HR inboxes and respond to employee queries. Support employee lifecycle administration, including starters, leavers, and contract changes. Assist with HR projects and engagement initiatives. Provide general administrative support to the HR team. About You Strong administration experience within a busy, fast-paced environment. Excellent organisational skills and attention to detail. Strong communication and relationship-building abilities. Confident using Microsoft Office and internal systems. Proactive, enthusiastic, and eager to build a long-term career in HR. Previous HR administration experience is advantageous but not essential. This role is ideal for a talented administrator looking to take the first step into HR and join a company that is genuinely invested in developing its people.

Adaptable Recruitment are excited to be working with a thriving business based in Liverpool City Centre who is looking to recruit an experienced Pension Payroll Administrator to join their vibrant team. Salary and Benefits Up to £34000 per annum 25 days holiday + Bank Holiday Private Medical after a qualifying period 4 x salary death in service benefit Job Duties and Responsibilities Payroll Processing Process regular and ad-hoc pension payrolls (monthly, quarterly, annual) Calculate and process: Pension income payments Tax deductions (PAYE) Lump sums, drawdown payments, and death benefits Ensure all payments are authorised and released within agreed SLAs Tax & Compliance Apply PAYE tax codes in line with requirements Submit Real Time Information (RTI) reports accurately and on time Process P45s, P60s, and year-end tax reconciliations Maintain compliance with pension legislation and internal controls Member & Adviser Support Respond to member, IFA, and third-party queries relating to payroll and payments Provide clear, accurate explanations of tax and payment calculations Support vulnerable customers in line with Consumer Duty expectations Systems & Data Management Maintain accurate member records across payroll and administration systems Update tax codes, bank details, and payment instructions Support system testing, upgrades, and process improvements Continuous Improvement Identify opportunities to improve payroll processes, controls, and efficiency Support automation and standardisation initiatives Contribute to operational KPIs and service delivery reporting Key Skills & Experience Essential Strong understanding of PAYE and pension taxation Knowledge of RTI submissions and HMRC requirements High level of accuracy and attention to detail Ability to manage multiple payroll cycles and deadlines Desirable Experience with pension administration platforms Understanding of drawdown and complex benefit payments Experience in a regulated financial services environment Experience in pension payroll administration Competencies Strong organisational and time management skills Analytical and problem-solving ability Clear and professional communication Customer-focused mindset Ability to work independently and as part of a team