About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role As a Software Engineer at IMSERV, you will play a key role in designing and building modern, scalable software solutions that support our growing portfolio of services. Working as part of an Agile Scrum team, you will collaborate with engineers, testers, and product teams to deliver high-quality applications using modern Azure and C# technologies. You will take ownership of your code throughout the entire product lifecycle, contributing to innovation and continuous improvement. Responsibilities Design, develop, and maintain software applications using C# and Azure technologies Write clean, efficient, and well-tested code, including unit tests Participate in Agile Scrum ceremonies and contribute to team delivery Collaborate with cross-functional teams to deliver high-quality software solutions Contribute to software design, architecture, and database development Manage data and database elements, including SQL design and data engineering tasks Resolve bugs and continuously improve system performance and quality What You Will Need Knowledge & Qualifications Strong experience with C# (.NET) development (5+ years) Understanding of object-oriented programming and software design principles Experience working in Agile/Scrum environments SQL and relational database knowledge Skills Strong problem-solving and analytical skills Ability to write clean, maintainable, and testable code Strong collaboration and communication skills Ability to manage workload and deliver to deadlines Commitment to continuous learning and improvement Experience (Desirable) Experience with Azure services (e.g. Functions, Service Bus, API Management) Experience building APIs (Swagger / OpenAPI) Knowledge of CI/CD pipelines and DevOps practices Experience with automated testing tools Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jun 27, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role As a Software Engineer at IMSERV, you will play a key role in designing and building modern, scalable software solutions that support our growing portfolio of services. Working as part of an Agile Scrum team, you will collaborate with engineers, testers, and product teams to deliver high-quality applications using modern Azure and C# technologies. You will take ownership of your code throughout the entire product lifecycle, contributing to innovation and continuous improvement. Responsibilities Design, develop, and maintain software applications using C# and Azure technologies Write clean, efficient, and well-tested code, including unit tests Participate in Agile Scrum ceremonies and contribute to team delivery Collaborate with cross-functional teams to deliver high-quality software solutions Contribute to software design, architecture, and database development Manage data and database elements, including SQL design and data engineering tasks Resolve bugs and continuously improve system performance and quality What You Will Need Knowledge & Qualifications Strong experience with C# (.NET) development (5+ years) Understanding of object-oriented programming and software design principles Experience working in Agile/Scrum environments SQL and relational database knowledge Skills Strong problem-solving and analytical skills Ability to write clean, maintainable, and testable code Strong collaboration and communication skills Ability to manage workload and deliver to deadlines Commitment to continuous learning and improvement Experience (Desirable) Experience with Azure services (e.g. Functions, Service Bus, API Management) Experience building APIs (Swagger / OpenAPI) Knowledge of CI/CD pipelines and DevOps practices Experience with automated testing tools Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
IMSERV is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: The purpose of the role is to design, build, and manage scalable data solutions focusing on the ingestion, transformation, and management of large datasets across and real-time analytics environments. This includes developing robust and efficient data pipelines, ensuring secure and well-governed data access, and optimising system performance. The role also involves analysing business requirements to ensure data is accessible and usable for decision-making, while carrying out platform administration, monitoring, and maintenance to support reliable and secure operations. MAIN RESPONSIBILITIES: Develop and maintain data infrastructure, data warehouses, and big data processing systems. Build data pipelines that clean, transform, and aggregate data from disparate sources. Build solutions for automated ingestion and data versioning i.e. Time Travel. Provide technical skills and support to other areas for Fabric components under the team s control. Ensure data accuracy, reliability, security, and compliance with policies. Work with analysis engineers, analysts, developers and business teams to understand needs and deliver solutions. Re-engineer manual processes for scalability and efficiency. Deliver project tasks to agreed timescales and provide technical expertise to ensure project success. Ensure business continuity strategy is appropriate for purpose and is always delivering. To report on work in progress and any problems and performance issues. To perform established procedures to accredited standards on an ongoing basis. Contribute to the planning, research, recommendation, and implementation of current and future IT strategies. PERSON SPECIFICATION: Essential Demonstrable experience of Spark (PySpark) and SQL. Demonstrable experience of Fabric components. Demonstrable experience of working on enterprise environments. Experience of designing architectural Fabric processes. Experience of Azure Data Factory. Desirable Demonstrable experience of Oracle PL/SQL or SQL Server. Demonstrable experience of data visualization/exploration tools. Understanding of Project Life Cycles. To be able to make recommendations that will benefit the organisation, which are where possible cost effective and timely. Able to deliver innovative solutions for problems encountered within the scope of Data Engineer duties. Continuous improvements to existing team processes / monitoring. COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Simply health Healthcare plan (Upgrades available) Car Salary Sacrifice Scheme ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of IMSERV s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Jun 23, 2026
Full time
IMSERV is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: The purpose of the role is to design, build, and manage scalable data solutions focusing on the ingestion, transformation, and management of large datasets across and real-time analytics environments. This includes developing robust and efficient data pipelines, ensuring secure and well-governed data access, and optimising system performance. The role also involves analysing business requirements to ensure data is accessible and usable for decision-making, while carrying out platform administration, monitoring, and maintenance to support reliable and secure operations. MAIN RESPONSIBILITIES: Develop and maintain data infrastructure, data warehouses, and big data processing systems. Build data pipelines that clean, transform, and aggregate data from disparate sources. Build solutions for automated ingestion and data versioning i.e. Time Travel. Provide technical skills and support to other areas for Fabric components under the team s control. Ensure data accuracy, reliability, security, and compliance with policies. Work with analysis engineers, analysts, developers and business teams to understand needs and deliver solutions. Re-engineer manual processes for scalability and efficiency. Deliver project tasks to agreed timescales and provide technical expertise to ensure project success. Ensure business continuity strategy is appropriate for purpose and is always delivering. To report on work in progress and any problems and performance issues. To perform established procedures to accredited standards on an ongoing basis. Contribute to the planning, research, recommendation, and implementation of current and future IT strategies. PERSON SPECIFICATION: Essential Demonstrable experience of Spark (PySpark) and SQL. Demonstrable experience of Fabric components. Demonstrable experience of working on enterprise environments. Experience of designing architectural Fabric processes. Experience of Azure Data Factory. Desirable Demonstrable experience of Oracle PL/SQL or SQL Server. Demonstrable experience of data visualization/exploration tools. Understanding of Project Life Cycles. To be able to make recommendations that will benefit the organisation, which are where possible cost effective and timely. Able to deliver innovative solutions for problems encountered within the scope of Data Engineer duties. Continuous improvements to existing team processes / monitoring. COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Simply health Healthcare plan (Upgrades available) Car Salary Sacrifice Scheme ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of IMSERV s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Field Technician Metering At IMSERV, we re proud to be one of the UK s leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we re looking for skilled Field Technicians to join our growing team. The Role Reporting to the Regional Field Manager, you ll be out on the road installing, maintaining and troubleshooting metering equipment at customer sites. Your day-to-day will include: Installing and maintaining electricity meters (whole current, LV and HV) Diagnosing and fixing faults on-site Programming, reading and testing meters and related equipment Inspecting meters and connections for defects or unauthorised connections Supporting with installation and maintenance of complex BMS systems Completing job reports and paperwork accurately and on time Managing your van stock to make sure you ve got what you need Carrying out regular vehicle compliance checks You ll follow a daily schedule, working closely with our Work Management team if anything changes or you need support. We re big on doing the job right first time and keeping customers informed along the way. What We re Looking For We re looking for experienced, safety-focused technicians who take pride in their work. You ll need: SMICOP qualification At least 24 months experience installing electric meters Good knowledge of metering setups and equipment A full UK driving licence What You ll Get We believe in looking after our people. Here s what s on offer: 28 days holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we re committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you re interested in the role but don t meet every single requirement, we d still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jun 23, 2026
Full time
Field Technician Metering At IMSERV, we re proud to be one of the UK s leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. Now we re looking for skilled Field Technicians to join our growing team. The Role Reporting to the Regional Field Manager, you ll be out on the road installing, maintaining and troubleshooting metering equipment at customer sites. Your day-to-day will include: Installing and maintaining electricity meters (whole current, LV and HV) Diagnosing and fixing faults on-site Programming, reading and testing meters and related equipment Inspecting meters and connections for defects or unauthorised connections Supporting with installation and maintenance of complex BMS systems Completing job reports and paperwork accurately and on time Managing your van stock to make sure you ve got what you need Carrying out regular vehicle compliance checks You ll follow a daily schedule, working closely with our Work Management team if anything changes or you need support. We re big on doing the job right first time and keeping customers informed along the way. What We re Looking For We re looking for experienced, safety-focused technicians who take pride in their work. You ll need: SMICOP qualification At least 24 months experience installing electric meters Good knowledge of metering setups and equipment A full UK driving licence What You ll Get We believe in looking after our people. Here s what s on offer: 28 days holiday plus Bank Holidays Buy & sell annual leave scheme Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Our Commitment to Inclusion At IMSERV, we re committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you re interested in the role but don t meet every single requirement, we d still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
About the Company At IMSERV, we re proud to be one of the UK s leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. About the Role Reporting to the Regional Field Manager, you ll be out on the road installing, maintaining and troubleshooting metering equipment at customer sites. Locations We re currently recruiting Field Technicians across multiple locations in Scotland, including: Aberdeen Dumfries Inverness Dundee If you re based in or near any of these areas, we d love to hear from you. Responsibilities Installing and maintaining electricity meters (either whole current, LV and HV depending on experience) Diagnosing and fixing faults on-site Programming, reading and testing meters and related equipment Inspecting meters and connections for defects or unauthorised connections Supporting with installation and maintenance of complex BMS systems Completing job reports and paperwork accurately and on time Managing your van stock to make sure you ve got what you need Carrying out regular vehicle compliance checks Experience/Qualifications SMICOP qualification At least 24 months experience installing single phase electric meters Good knowledge of metering setups and equipment A full UK driving licence Benefits 28 days holiday plus Bank Holidays Buy & sell annual leave scheme Company van provided Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we re committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you re interested in the role but don t meet every single requirement, we d still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jun 23, 2026
Full time
About the Company At IMSERV, we re proud to be one of the UK s leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water. About the Role Reporting to the Regional Field Manager, you ll be out on the road installing, maintaining and troubleshooting metering equipment at customer sites. Locations We re currently recruiting Field Technicians across multiple locations in Scotland, including: Aberdeen Dumfries Inverness Dundee If you re based in or near any of these areas, we d love to hear from you. Responsibilities Installing and maintaining electricity meters (either whole current, LV and HV depending on experience) Diagnosing and fixing faults on-site Programming, reading and testing meters and related equipment Inspecting meters and connections for defects or unauthorised connections Supporting with installation and maintenance of complex BMS systems Completing job reports and paperwork accurately and on time Managing your van stock to make sure you ve got what you need Carrying out regular vehicle compliance checks Experience/Qualifications SMICOP qualification At least 24 months experience installing single phase electric meters Good knowledge of metering setups and equipment A full UK driving licence Benefits 28 days holiday plus Bank Holidays Buy & sell annual leave scheme Company van provided Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we re committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you re interested in the role but don t meet every single requirement, we d still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to support the delivery of a high-quality, efficient, and customer-focused service by driving operational excellence and continuous improvement. This includes identifying and implementing process improvements, providing technical advice and guidance to Team Leaders and Customer Event Managers, and coaching the Service Delivery team to ensure quality standards are consistently met. The role also involves building and maintaining strong relationships with internal and external operational teams to deliver a seamless end-to-end service, proactively identifying system and process issues impacting service quality and timeliness, and making recommendations to management to resolve these. In addition, the role supports training and development initiatives to ensure services are delivered in line with customer expectations and company objectives, while assisting other departments with customer queries, escalations, and complaints as required. Responsibilities: Manage own workload ensuring that the quality of all key tasks are completed on time and accurately in line with SLAs. Maintain regular weekly quality checks via call listening and process quality checks that are in line with contractual requirements and customer expectations. Support the Team Leaders and Customer Event Managers with reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective resolution of issues with the ability to solve the majority of them without the need to escalate. Prioritise and manage your workload to team and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. What you'll need: Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple systems to complete a process) Clear communication skills, particularly able to coach and mentor at all levels. Customer focused; can identify and respond to customer's needs. Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate. Able to work in a complex environment with conflicting demands and make clear and consistent decisions. Anticipates issues and is pro-active in dealing with them. Can manage own time to meet daily requirements. Flexible, willing & able to cope with change in a pressurized environment. Ability to influence and motivate. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jun 23, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to support the delivery of a high-quality, efficient, and customer-focused service by driving operational excellence and continuous improvement. This includes identifying and implementing process improvements, providing technical advice and guidance to Team Leaders and Customer Event Managers, and coaching the Service Delivery team to ensure quality standards are consistently met. The role also involves building and maintaining strong relationships with internal and external operational teams to deliver a seamless end-to-end service, proactively identifying system and process issues impacting service quality and timeliness, and making recommendations to management to resolve these. In addition, the role supports training and development initiatives to ensure services are delivered in line with customer expectations and company objectives, while assisting other departments with customer queries, escalations, and complaints as required. Responsibilities: Manage own workload ensuring that the quality of all key tasks are completed on time and accurately in line with SLAs. Maintain regular weekly quality checks via call listening and process quality checks that are in line with contractual requirements and customer expectations. Support the Team Leaders and Customer Event Managers with reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective resolution of issues with the ability to solve the majority of them without the need to escalate. Prioritise and manage your workload to team and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. What you'll need: Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple systems to complete a process) Clear communication skills, particularly able to coach and mentor at all levels. Customer focused; can identify and respond to customer's needs. Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate. Able to work in a complex environment with conflicting demands and make clear and consistent decisions. Anticipates issues and is pro-active in dealing with them. Can manage own time to meet daily requirements. Flexible, willing & able to cope with change in a pressurized environment. Ability to influence and motivate. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
