BAM UK & Ireland

2 job(s) at BAM UK & Ireland

BAM UK & Ireland Hemel Hempstead, Hertfordshire
Dec 06, 2025
Seasonal
Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it's also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support the ever-growing needs of our business. This is a 6 month fixed term contract. This is full time position offering hybrid working with 3 days per week based at our Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. • Maintain a high standard of customer service to deliver this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas such as: • Office 365 administration and troubleshooting including MFA • Installation and diagnosis of company-approved software. • Supporting projects regional office and site print solutions. • Investigation and triage of network faults; notify Infrastructure when required. • Hardware & Software troubleshooting • Triage incidents and reassign them via agreed escalation paths as required. • Supporting JVs that are utilising BAM UK& I services. • Poly Video Conferencing via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals • SharePoint Proactive awareness and alerting of: • New software requests. • Security breaches. Your team This will be a hybrid role with 3 days per week based at our Fore regional office in Solihull and will require to support our projects in the Midlands region including eastern regions of the UK. Reporting to the IT Foundation Level 2 Support Team Lead your general responsibilities will include: • Supporting the day-to-day operations of the BAM IT Services (UK & Ireland) team by providing effective 2nd line support utilising What s in it for you? In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks via our AskIT ServiceNow system. • Highly motivated with a flexible approach. • A willingness to continually develop levels of knowledge. • Ability to support staff at different levels of ICT knowledge and experience. • Excellent time management and organisational skills with the ability to achieve results. • Full UK Driving license
BAM UK & Ireland Stepps, Glasgow
Oct 07, 2025
Full time
Building a sustainable tomorrow BAM FM is recruiting a Commercial Manager to join our Team. This is a hybrid role and can be based out of any of our UK office locations. Working 37.5 Hours per week Monday - Friday. The FM Commercial Manager for Non- PFI Projects is responsible for the delivery of the budgeted financial performance, through the accurate analyse of processes and information. To provide exemplary commercial management of the Contract; developing, maintaining and controlling commercial processes in line with BAM FM management systems and procedures in conjunction with the Commercial and Finance Teams. Your mission You will oversee the co-ordination of new bids and commercial support for the business. Ensure existing Contracts are contractually compliance and maximise revenue and margin. Strive to develop and secure opportunities and mitigate risks. Enforcement of the commercial framework in order to measure and guide contract performance, ensuring business processes and practice are conducted in accordance with BAM FM policies and in a way which protects and enhances the performance, professionalism, reputation and image of the company. Principle Accountabilities: Operational • Manage existing contracts, reviewing and completing contract amendments and liaising with clients. • Manage all commercial procedures including monthly Contract Review Reports, assist supply chain processes, procurement and controls are in place to ensure compliance with BAM FM procedures. • Ensure the FM budgets are managed and controlled in strict accordance with the contract and achieve savings where possible. • Ensure all services and facilities are available within the contract specifications to the most cost effective and efficient manner. • Change Control Management. • Indexation File updating for annual Service Fee uplift. • KPI Compliance. • Risk & Opportunities Registers. • Commercial review of new Bids. • Mobilisation/Demobilisation of Contracts. • Applications for Payment accurately prepared and timeously issued. • Invoicing Service Fee & Reactive works. Compliance • Responsibility for the implementation of Health and Safety, quality, environmental system requirements ensuring compliance with all legislation and BAM FM policy and procedures People • Management and development of the FM team to successfully achieve company, team and individual goals and objectives to achieve and exceed the service delivery requirements. • Create and maintain effective individual and team working relationships with the FM team and the client and their representatives. • Understand existing customer relationships and their requirements to ensure they are being met. Who are we looking for? • Qualification in Quantity Surveying or similar field required. • Successful work experience as a Commercial Manager or another relevant role. • Solid knowledge of performance reporting and financial/ budgeting processes. • Excellent commercial awareness coupled with a strategic mind-set. • Competent knowledge of IT packages. • Excellent organisational, presentation and interpersonal skills. • Excellent people management skills. • Ability to understand and work to the BAM values. What s in it for you? In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We re on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it s about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you.