QBE Management Services (UK) Limited

Primary Details Time Type: Full time Worker Type: Employee To act as a bridge between the transactional activities of the off shore processing teams and the Underwriters, Underwriting Assistants, Clients and Brokers who rely on those transactional services; across both Insurance Administration and Credit Control activities. To be responsible for developing and maintaining relationships with one or more Client/Broker organizations ensuring that all operational issues are resolved in an efficient and effective manner. To resolve complex queries that cannot be completed by our offshore team. To continuously grow the capability of our offshore team through general support and additional training / refreshers where required. Senior Credit Controller Chelmsford/Hybrid The Opportunity: As a Senior Credit Controller, you will ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow. Provide experience and support to the management team by ensuring daily and monthly targets are met with problems identified and overcome. To be responsible for developing and maintaining relationships with one or more Client/Broker organisations ensuring that all operational issues are resolved in an efficient and effective manner. Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to collaborate with intermediaries to drive profitable business growth, achieve sales targets, and meet growth objectives in alignment with Company policies and delegated responsibilities. Account Manager - Broker Partnerships Account Lead Location: Bristol or Remote, 25% Travel Permanent - Hybrid, Full-Time We're seeking a commercially minded Account Manager to join our Distribution team, working closely with intermediaries and corporate clients to drive profitable growth across the Southwest region, including but not limited to Bristol, Somerset, Devon, Cornwall, Wiltshire, Southampton, Poole and South Wales. Our ideal candidate thrives on developing trusted partnerships with brokers and corporate clients, positioning QBE as a valued and long-term partner through strong technical expertise and market insight. If you're a confident, natural relationship builder who thrives in an environment where you can drive meaningful business, please apply! Your new role In this role, you'll play a key part in delivering distribution and growth strategies, achieving agreed targets and supporting the attraction and retention of high-value clients. You will have the opportunity to work collaboratively across the business, contributing specialist product knowledge, market intelligence and strategic account planning to help meet and even exceed annual objectives. Key Responsibilities Drive profitable growth within the allocated channel territory by achieving new business and retention targets Develop and establish business relationships and opportunities with new and existing corporate clients to meet defined sales objectives Work collaboratively with Underwriting, Operations, Claims and other internal stakeholders to deliver optimal client outcomes Review and manage existing portfolios, recommending and implementing strategies to optimise growth, profitability and product mix Establish, develop and maintain strong, long-term relationships with intermediaries, key accounts and corporate clients Act as a trusted advisor, ensuring solutions meet client needs while aligning with underwriting guidelines and delegated authorities About you Significant experience within an insurance, reinsurance or broker with a strong understanding of commercial insurance products and distribution models Sound knowledge of underwriting guidelines, delegated authorities and regulatory requirements Ability to manage and grow corporate client portfolios with strong negotiation, presentation, and influencing skills Commercially astute and results-driven, with a proactive and solutions-focused mindset Strong stakeholder management and collaboration skills, with ahigh level of professionalism and integrity Ability to work independently, prioritise multiple tasks and deliver under tight deadlines Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. We offer an extensive choice of other options to suit you! QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment proce

Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy Personal Injury Claims Adjuster - Employer & Public liability Leeds/Chelmsford/Hybrid The opportunity We are looking for a Personal Injury Claims adjuster to join our Casualty team in Leeds, focusing specifically on our employer's liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture. With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company. We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact! Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.