Job Title: Key Account Manager Location: Flexible location - Field based national role About the Role: The Key Account Manager's purpose is to Find, Grow and Maintain the firms within a defined geographical area to achieve and exceed the agreed sales plan. The role is based on hunting and finding new opportunities with firms in the regulated and non-regulated space that don't currently have a Paymentshield agency, and for these firms to write, refer or put their clients into a digital journey to obtain a Paymentshield product. You will also work with firms that already have a Paymentshield agency to increase their levels of general insurance business through gaining agreement to write or refer or put their clients into a digital journey to obtain a Paymentshield product, and therefore increasing their book size with us. Key Responsibilities: Full responsibility for the area on a daily and long-term basis New business acquisition, handling the complete sales life cycle Lead the diversification of Paymentshield into new market areas Add new relationships Identify target firms and develop a sales strategy Develop processes and structures with intermediaries to improve their sales conversion rates Ensure delivery of contact/relationship management strategy to maximise business results from the area Develop an appropriate business plan to maximise sales within the area Minimise impact of attrition on are in force book Engage with key stakeholders within intermediaries to commit to selling Paymentshield products Conduct group meetings with Brokers and run workshops. Present on stage at network road shows. Train intermediaries to ensure understanding of the sales proposition Develop the area and lead the business development activity Use MI and market trends to drive strategy Work closely with Sales Support and Key Account Management Teams Work closely with Paymentshield Group Businesses Such other duties as the management may from time to time reasonably require About you: Strong sales focus in a B2B environment, a competitive drive to succeed combined with excellent face to face, telephone, and email skills. Relationship management and business development skills with the ability to build professional and influential customer relationships and a strong team player Ability to operate on a consultancy basis Influencing skills Self-starter with high energy with the ability to work both individually and in a team environment to achieve an agreed business plan for the area Ability to travel as required throughout your area and wider as required, including overnight stays Ability to develop and execute business plans Prospecting Strong presentation skills Ability to communicate at all levels Delivers results Customer segmentation skills Understanding of how to use MI Data Proven knowledge of regulation operating in the marketplace and of the fintech market, embedded insurance and emerging technology in the insurance world Commercial and business Awareness Strong understanding of the UK insurance industry Excellent organisation and planning skills Excellent interpersonal skills Please note: Overnight stays and travel will be required.
Mar 03, 2026
Full time
Job Title: Key Account Manager Location: Flexible location - Field based national role About the Role: The Key Account Manager's purpose is to Find, Grow and Maintain the firms within a defined geographical area to achieve and exceed the agreed sales plan. The role is based on hunting and finding new opportunities with firms in the regulated and non-regulated space that don't currently have a Paymentshield agency, and for these firms to write, refer or put their clients into a digital journey to obtain a Paymentshield product. You will also work with firms that already have a Paymentshield agency to increase their levels of general insurance business through gaining agreement to write or refer or put their clients into a digital journey to obtain a Paymentshield product, and therefore increasing their book size with us. Key Responsibilities: Full responsibility for the area on a daily and long-term basis New business acquisition, handling the complete sales life cycle Lead the diversification of Paymentshield into new market areas Add new relationships Identify target firms and develop a sales strategy Develop processes and structures with intermediaries to improve their sales conversion rates Ensure delivery of contact/relationship management strategy to maximise business results from the area Develop an appropriate business plan to maximise sales within the area Minimise impact of attrition on are in force book Engage with key stakeholders within intermediaries to commit to selling Paymentshield products Conduct group meetings with Brokers and run workshops. Present on stage at network road shows. Train intermediaries to ensure understanding of the sales proposition Develop the area and lead the business development activity Use MI and market trends to drive strategy Work closely with Sales Support and Key Account Management Teams Work closely with Paymentshield Group Businesses Such other duties as the management may from time to time reasonably require About you: Strong sales focus in a B2B environment, a competitive drive to succeed combined with excellent face to face, telephone, and email skills. Relationship management and business development skills with the ability to build professional and influential customer relationships and a strong team player Ability to operate on a consultancy basis Influencing skills Self-starter with high energy with the ability to work both individually and in a team environment to achieve an agreed business plan for the area Ability to travel as required throughout your area and wider as required, including overnight stays Ability to develop and execute business plans Prospecting Strong presentation skills Ability to communicate at all levels Delivers results Customer segmentation skills Understanding of how to use MI Data Proven knowledge of regulation operating in the marketplace and of the fintech market, embedded insurance and emerging technology in the insurance world Commercial and business Awareness Strong understanding of the UK insurance industry Excellent organisation and planning skills Excellent interpersonal skills Please note: Overnight stays and travel will be required.
Business Manager - Commercial Markerstudy Insurance Remote or Hybrid - with travel Markerstudy is one of the UK's leading insurance groups, with a fast-growing Commercial and SME distribution business. We're now looking for a Business Manager support the MD, providing hands-on support across planning, reporting, governance and delivery. This is a highly visible role at the heart of the Commercial leadership team. You'll act as the MD's right-hand support, keeping priorities on track, ensuring meetings are effective, and making sure key actions, projects and communications are on track. What you'll be doing Working closely with the Commercial Distribution Managing Director, you will: Act as the MD's central point of coordination across the Commercial Distribution business Prepare leadership, committee and management meeting packs, agendas, reports and presentations Attend senior meetings with the MD, taking accurate minutes and tracking actions through to completion Research, prepare and refine presentations, briefing notes and speaker packs for the MD Manage the flow of information into and out of the MD's office, coordinating responses across the business Support business planning, performance tracking and reporting across the Commercial Distribution unit Coordinate communications on behalf of the MD, working with internal communications where required Support key projects that sit within the MD's strategic priorities Help deliver new systems, tools and ways of working into the Commercial Distribution team Support governance processes, including contracts, approvals and expense sign-off What we're looking for This role suits someone who enjoys being close to senior leaders and wants to build strong commercial and strategic exposure, without needing to be from a heavy corporate background. You'll likely have: Experience supporting a senior leader (MD, Director or Executive) in a business, operations, PMO or commercial support role A background in insurance, financial services, professional services or another regulated or fast-moving environment Strong skills in PowerPoint, Excel and producing professional documents Confidence working with senior stakeholders and sitting in leadership meetings The ability to organise, prioritise and keep multiple workstreams moving Why Markerstudy? You'll be working right at the heart of a growing Commercial insurance business, supporting a senior MD and helping shape how the function operates. It's a brilliant platform for someone who wants exposure to strategy, leadership and commercial decision-making - without being in a purely administrative role.
Mar 03, 2026
Full time
Business Manager - Commercial Markerstudy Insurance Remote or Hybrid - with travel Markerstudy is one of the UK's leading insurance groups, with a fast-growing Commercial and SME distribution business. We're now looking for a Business Manager support the MD, providing hands-on support across planning, reporting, governance and delivery. This is a highly visible role at the heart of the Commercial leadership team. You'll act as the MD's right-hand support, keeping priorities on track, ensuring meetings are effective, and making sure key actions, projects and communications are on track. What you'll be doing Working closely with the Commercial Distribution Managing Director, you will: Act as the MD's central point of coordination across the Commercial Distribution business Prepare leadership, committee and management meeting packs, agendas, reports and presentations Attend senior meetings with the MD, taking accurate minutes and tracking actions through to completion Research, prepare and refine presentations, briefing notes and speaker packs for the MD Manage the flow of information into and out of the MD's office, coordinating responses across the business Support business planning, performance tracking and reporting across the Commercial Distribution unit Coordinate communications on behalf of the MD, working with internal communications where required Support key projects that sit within the MD's strategic priorities Help deliver new systems, tools and ways of working into the Commercial Distribution team Support governance processes, including contracts, approvals and expense sign-off What we're looking for This role suits someone who enjoys being close to senior leaders and wants to build strong commercial and strategic exposure, without needing to be from a heavy corporate background. You'll likely have: Experience supporting a senior leader (MD, Director or Executive) in a business, operations, PMO or commercial support role A background in insurance, financial services, professional services or another regulated or fast-moving environment Strong skills in PowerPoint, Excel and producing professional documents Confidence working with senior stakeholders and sitting in leadership meetings The ability to organise, prioritise and keep multiple workstreams moving Why Markerstudy? You'll be working right at the heart of a growing Commercial insurance business, supporting a senior MD and helping shape how the function operates. It's a brilliant platform for someone who wants exposure to strategy, leadership and commercial decision-making - without being in a purely administrative role.
Executive Support Administrator This role is hybrid to Manchester We are seeking an experienced Executive Support Administrator to provide high-quality governance and administrative support to our Executive team. This role plays a critical part in ensuring the smooth running of steer cos, forums, and committees across the business. You will be primarily responsible for the preparation, accurate recording, and follow-up of discussions, decisions, and actions, working closely with senior leaders and key stakeholders. This is a highly visible role requiring discretion, precision, and confidence when operating at executive level. Key Responsibilities Provide direct support to the Executive suite across steer cos, forums, and committees Prepare, record, and distribute accurate minutes, actions, and decisions from meetings Ensure governance materials are collated, distributed, tracked, and archived in line with agreed standards Manage agendas, papers, and documentation to ensure meetings run efficiently and on time Track actions and decisions, ensuring appropriate follow-up and visibility Maintain high standards of confidentiality, data protection, and governance compliance Act as a trusted point of contact for meeting-related queries and clarifications Skills, Experience & Knowledge: Excellent written English, with strong grammar and attention to detail Strong listening and minute-taking skills, able to capture complex discussions accurately Ability to summarise complex information clearly and concisely Confident to ask questions and seek clarification when required Strong time management, particularly around agenda planning and turnaround of minutes Previous experience as a minute taker or administrator (essential) Experience supporting senior leaders, committees, or boards (advantageous) Familiarity with formal meeting procedures (e.g. board or committee meetings) Competent in Microsoft Word, Outlook, Teams, or similar tools Understanding of good governance practices, data protection, confidentiality, and regulatory requirements
Mar 02, 2026
Full time
Executive Support Administrator This role is hybrid to Manchester We are seeking an experienced Executive Support Administrator to provide high-quality governance and administrative support to our Executive team. This role plays a critical part in ensuring the smooth running of steer cos, forums, and committees across the business. You will be primarily responsible for the preparation, accurate recording, and follow-up of discussions, decisions, and actions, working closely with senior leaders and key stakeholders. This is a highly visible role requiring discretion, precision, and confidence when operating at executive level. Key Responsibilities Provide direct support to the Executive suite across steer cos, forums, and committees Prepare, record, and distribute accurate minutes, actions, and decisions from meetings Ensure governance materials are collated, distributed, tracked, and archived in line with agreed standards Manage agendas, papers, and documentation to ensure meetings run efficiently and on time Track actions and decisions, ensuring appropriate follow-up and visibility Maintain high standards of confidentiality, data protection, and governance compliance Act as a trusted point of contact for meeting-related queries and clarifications Skills, Experience & Knowledge: Excellent written English, with strong grammar and attention to detail Strong listening and minute-taking skills, able to capture complex discussions accurately Ability to summarise complex information clearly and concisely Confident to ask questions and seek clarification when required Strong time management, particularly around agenda planning and turnaround of minutes Previous experience as a minute taker or administrator (essential) Experience supporting senior leaders, committees, or boards (advantageous) Familiarity with formal meeting procedures (e.g. board or committee meetings) Competent in Microsoft Word, Outlook, Teams, or similar tools Understanding of good governance practices, data protection, confidentiality, and regulatory requirements
Digital & AI Product Owner Location: Hybrid to any Markerstudy office location (including Portsmouth, Manchester, Peterborough, Sunderland, Stoke, Southport, Tunbridge Wells) Are you ready to build the next generation of intelligent, customer-obsessed digital products and do it at speed? We're looking for a Digital & AI Product Owner to help reinvent how customers interact with Markerstudy. This is a role for someone who thrives on data, insight, customer behaviour, and making bold product decisions that deliver real-world impact fast. You'll take ownership of Digital and AI-enabled self-service products end-to-end diagnosing problems, defining what comes next, and shaping digital journeys that customers actively prefer over other contact channels. If you love turning insight into action, running at pace, and crafting simple self-serve experiences powered by smart technology, this is your opportunity to make a visible mark. What You'll Be Doing Owning the vision, roadmap and delivery for your digital and AI-powered products knowing what needs to happen now, next, and later. Hitting the ground running identifying immediate high-value opportunities and making confident prioritisation decisions from day one. Using customer behaviour, analytics and operational insight to pinpoint friction, find value, and decide what will move the needle fastest. Driving continuous discovery using data, interviews, testing and AI-assisted analysis to deeply understand problems and opportunities. Designing digital-first journeys that reduce reliance on phone contact making online the easiest, most intuitive choice for customers. Embedding automation, intelligence and personalisation into journeys using emerging AI capabilities. Working with Engineering, Architecture, Operations and UX to create modern, scalable digital experiences. Prioritising and managing an integrated backlog, balancing features, optimisation, capabilities and technical debt. Measuring impact using KPIs, analytics and model performance data and iterating based on what the numbers show. Staying aligned to Consumer Duty, ensuring products deliver fair value, clear communication and great outcomes. Championing AI-native ways of working, including AI-assisted discovery, content and delivery acceleration. What You'll Bring Experience in digital product ownership, discovery or product management. Ability to translate customer behaviour and business priorities into high-value product decisions. Proven ability to move at pace and build digital journeys customers prefer over assisted channels. Understanding of AI-driven products, automation or data-enabled design. Strong analytical capability able to turn insight into clear next steps. Confident communicator who can work across technical and non-technical teams. Highly organised, decisive and comfortable owning outcomes. Bonus Points For Insurance product or digital platform knowledge. Background in agile delivery, lean methods or process improvement. What we offer in return? A collaborative and fast paced work environment Health care cash plan 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Feb 28, 2026
Full time
Digital & AI Product Owner Location: Hybrid to any Markerstudy office location (including Portsmouth, Manchester, Peterborough, Sunderland, Stoke, Southport, Tunbridge Wells) Are you ready to build the next generation of intelligent, customer-obsessed digital products and do it at speed? We're looking for a Digital & AI Product Owner to help reinvent how customers interact with Markerstudy. This is a role for someone who thrives on data, insight, customer behaviour, and making bold product decisions that deliver real-world impact fast. You'll take ownership of Digital and AI-enabled self-service products end-to-end diagnosing problems, defining what comes next, and shaping digital journeys that customers actively prefer over other contact channels. If you love turning insight into action, running at pace, and crafting simple self-serve experiences powered by smart technology, this is your opportunity to make a visible mark. What You'll Be Doing Owning the vision, roadmap and delivery for your digital and AI-powered products knowing what needs to happen now, next, and later. Hitting the ground running identifying immediate high-value opportunities and making confident prioritisation decisions from day one. Using customer behaviour, analytics and operational insight to pinpoint friction, find value, and decide what will move the needle fastest. Driving continuous discovery using data, interviews, testing and AI-assisted analysis to deeply understand problems and opportunities. Designing digital-first journeys that reduce reliance on phone contact making online the easiest, most intuitive choice for customers. Embedding automation, intelligence and personalisation into journeys using emerging AI capabilities. Working with Engineering, Architecture, Operations and UX to create modern, scalable digital experiences. Prioritising and managing an integrated backlog, balancing features, optimisation, capabilities and technical debt. Measuring impact using KPIs, analytics and model performance data and iterating based on what the numbers show. Staying aligned to Consumer Duty, ensuring products deliver fair value, clear communication and great outcomes. Championing AI-native ways of working, including AI-assisted discovery, content and delivery acceleration. What You'll Bring Experience in digital product ownership, discovery or product management. Ability to translate customer behaviour and business priorities into high-value product decisions. Proven ability to move at pace and build digital journeys customers prefer over assisted channels. Understanding of AI-driven products, automation or data-enabled design. Strong analytical capability able to turn insight into clear next steps. Confident communicator who can work across technical and non-technical teams. Highly organised, decisive and comfortable owning outcomes. Bonus Points For Insurance product or digital platform knowledge. Background in agile delivery, lean methods or process improvement. What we offer in return? A collaborative and fast paced work environment Health care cash plan 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Delegated Bordereaux and Claims Processor Lloyd's and London Market London Minories (Hybrid) with flexibility to consider applicants based further afield We are looking for a Delegated Bordereaux and Claims Processor to join our London Market Operations team. You will play a critical role in supporting our Delegated Authority portfolio, ensuring premium and claims bordereaux are processed accurately, on time and in line with contractual and regulatory expectations. You will work closely with Account Handlers, Claims teams, DA Managers, Coverholders, TPAs, and capacity providers to ensure data accuracy, claims processing, and timely reporting. No drama. No surprises. What you will be doing You will manage and process premium, claims and risk bordereaux across multiple delegated authority binding agreements, ensuring all submissions meet contractual SLAs. You will review bordereaux data for accuracy, completeness and compliance, raising queries promptly and following them through to resolution. You will process and monitor delegated claims in line with Lloyd's market procedures, updating ECF, DXC and internal systems as required. You will maintain accurate delegated authority records, supporting DCOM documentation, audit preparation and ongoing reporting obligations. You will track reporting cycles, deadlines and outstanding items, ensuring stakeholders always know where things stand. You will act as a central point of contact for bordereaux and claims queries, liaising confidently with internal teams, Coverholders and TPAs. You will support internal and external audits by maintaining strong data integrity and clear audit trails. You will look for smarter ways of working and flag inefficiencies rather than quietly working around them. What you will need Previous experience in a delegated authority, bordereaux, operations or claims role within the Lloyd's or London Market. Working knowledge of Lloyd's market systems, particularly ECF, DXC Xchanging and DCOM. Strong Excel skills and confidence working with large datasets and financial information. Excellent attention to detail. If you miss things, this role will expose you quickly. The ability to manage multiple reporting cycles under pressure without losing accuracy. Clear and professional communication skills, both written and verbal. A proactive mindset, comfortable working independently while contributing to a wider team. A solid understanding of conduct, compliance and the importance of doing things properly the first time. Qualifications GCSEs including English and Maths. Certificate in Insurance desirable but not essential if your experience stacks up.
Feb 28, 2026
Full time
Delegated Bordereaux and Claims Processor Lloyd's and London Market London Minories (Hybrid) with flexibility to consider applicants based further afield We are looking for a Delegated Bordereaux and Claims Processor to join our London Market Operations team. You will play a critical role in supporting our Delegated Authority portfolio, ensuring premium and claims bordereaux are processed accurately, on time and in line with contractual and regulatory expectations. You will work closely with Account Handlers, Claims teams, DA Managers, Coverholders, TPAs, and capacity providers to ensure data accuracy, claims processing, and timely reporting. No drama. No surprises. What you will be doing You will manage and process premium, claims and risk bordereaux across multiple delegated authority binding agreements, ensuring all submissions meet contractual SLAs. You will review bordereaux data for accuracy, completeness and compliance, raising queries promptly and following them through to resolution. You will process and monitor delegated claims in line with Lloyd's market procedures, updating ECF, DXC and internal systems as required. You will maintain accurate delegated authority records, supporting DCOM documentation, audit preparation and ongoing reporting obligations. You will track reporting cycles, deadlines and outstanding items, ensuring stakeholders always know where things stand. You will act as a central point of contact for bordereaux and claims queries, liaising confidently with internal teams, Coverholders and TPAs. You will support internal and external audits by maintaining strong data integrity and clear audit trails. You will look for smarter ways of working and flag inefficiencies rather than quietly working around them. What you will need Previous experience in a delegated authority, bordereaux, operations or claims role within the Lloyd's or London Market. Working knowledge of Lloyd's market systems, particularly ECF, DXC Xchanging and DCOM. Strong Excel skills and confidence working with large datasets and financial information. Excellent attention to detail. If you miss things, this role will expose you quickly. The ability to manage multiple reporting cycles under pressure without losing accuracy. Clear and professional communication skills, both written and verbal. A proactive mindset, comfortable working independently while contributing to a wider team. A solid understanding of conduct, compliance and the importance of doing things properly the first time. Qualifications GCSEs including English and Maths. Certificate in Insurance desirable but not essential if your experience stacks up.
Senior Pricing Analyst Locations: Peterborough, Manchester, Stoke, Southport, Kent, London, Cambridgeshire (Hybrid/Remote options available) Department: Retail Pricing Hybrid and largely remote options available Join a fast-paced, innovative environment where your pricing insights and analytical skills will directly influence strategic decisions and drive profitability across a diverse portfolio of personal lines products. About the Roles We're looking for talented individuals at multiple levels - Senior Analyst , and Principal Analyst - to join our growing Pricing function. Whether you're deep into data modelling or ready to lead pricing strategies and performance frameworks, we have the right opportunity for you. Key Responsibilities Include: Design and optimise pricing solutions aligned to business goals Develop and maintain performance monitoring frameworks and risk models Conduct in-depth analysis using predictive modelling to influence pricing decisions Collaborate with cross-functional teams (Underwriting, Technical Modelling, Data) Champion innovation, continuous improvement, and pricing best practice Lead or contribute to strategic initiatives and tactical pricing interventions Coach and mentor junior analysts About You We're looking for curious, data-driven minds with the following experience: Proven experience in General Insurance Pricing (Personal Lines preferred) Strong coding skills in Python, R, SQL, PySpark and SAS Experience with modelling techniques (GLMs, GBMs, Decision Trees, Neural Nets, Clustering) Exposure to or expertise in WTW's Radar or Emblem software Excellent communication skills - both written and verbal - with a commercial mindset Leadership candidates will also demonstrate: Experience leading projects or teams Ability to shape strategy and drive cross-functional collaboration A passion for mentoring and developing talent Why Join Us? Be part of a collaborative, inclusive team making a tangible business impact Work in a culture that values innovation and continuous learning Take advantage of hybrid flexibility and multiple UK office locations Progress your career through structured development opportunities and mentorship
Feb 26, 2026
Full time
Senior Pricing Analyst Locations: Peterborough, Manchester, Stoke, Southport, Kent, London, Cambridgeshire (Hybrid/Remote options available) Department: Retail Pricing Hybrid and largely remote options available Join a fast-paced, innovative environment where your pricing insights and analytical skills will directly influence strategic decisions and drive profitability across a diverse portfolio of personal lines products. About the Roles We're looking for talented individuals at multiple levels - Senior Analyst , and Principal Analyst - to join our growing Pricing function. Whether you're deep into data modelling or ready to lead pricing strategies and performance frameworks, we have the right opportunity for you. Key Responsibilities Include: Design and optimise pricing solutions aligned to business goals Develop and maintain performance monitoring frameworks and risk models Conduct in-depth analysis using predictive modelling to influence pricing decisions Collaborate with cross-functional teams (Underwriting, Technical Modelling, Data) Champion innovation, continuous improvement, and pricing best practice Lead or contribute to strategic initiatives and tactical pricing interventions Coach and mentor junior analysts About You We're looking for curious, data-driven minds with the following experience: Proven experience in General Insurance Pricing (Personal Lines preferred) Strong coding skills in Python, R, SQL, PySpark and SAS Experience with modelling techniques (GLMs, GBMs, Decision Trees, Neural Nets, Clustering) Exposure to or expertise in WTW's Radar or Emblem software Excellent communication skills - both written and verbal - with a commercial mindset Leadership candidates will also demonstrate: Experience leading projects or teams Ability to shape strategy and drive cross-functional collaboration A passion for mentoring and developing talent Why Join Us? Be part of a collaborative, inclusive team making a tangible business impact Work in a culture that values innovation and continuous learning Take advantage of hybrid flexibility and multiple UK office locations Progress your career through structured development opportunities and mentorship
Job Title: Principal Pricing Analyst Locations : This can be a largely remote position with the occasion travel to the office closest to you. We have offices based in Manchester, Stoke, London and Peterborough. Role Overview Markerstudy Group are looking for a Principal Pricing Analyst to join a quickly growing and developing pricing department across a range of insurance lines. You will utilise your technical expertise, in-depth knowledge of insurance industry and market leading tools to produce creative and actionable pricing solutions. This role requires a large element of coaching team members and championing best practice across the department. Reporting to the our Associate Director, you will make use of WTW Radar and Emblem and you will have responsibility for the development and maintenance of predictive models (GLM) and price optimisation including machine learning algorithms (GBM), LTV (Lifetime Value) and fair pricing principles. Ultimately creating value for our customers. Bringing best in class pricing experience, you'll be expected to provide pricing proposals considering customer and commercial outcomes, communicating these in a compelling, impactful way to all levels of stakeholders to help us make the right decisions at the right times. You'll work on multiple priorities within a fast paced, dynamic environment. You'll need to be able to manage the expectations of stakeholders alongside prioritising your workload. As a Principal Pricing Analyst, you will use your advanced analytical skills to: Be a key stakeholder influencing the direction & outcome of projects Provide technical leadership on WTW toolkit (in particular Radar Optimiser) to drive forward effective and efficient solutions Provide thought leadership on optimisation and modelling concepts Research, develop and champion the use of best practice methods and standards and ensure they are embedded throughout the department Lead the development of the Groups pricing capability Query large databases to extract and manipulate data that is fit for purpose Oversee and assist in the development and implementation of the market leading methodologies you've identified Continuously evaluate methodologies, understanding how they fit into the wider piece, and identify where they can be improved Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software Proficient at communicating results in a concise manner both verbally and written About us Markerstudy Group is a major force in UK general insurance market, combining scale with innovation. Markerstudy Group have deep product and distribution reach through multiple brands and an experienced leadership foundation coordinating diverse and fast-evolving business units. The Group employs more than 6,000 people across the UK.
Feb 26, 2026
Full time
Job Title: Principal Pricing Analyst Locations : This can be a largely remote position with the occasion travel to the office closest to you. We have offices based in Manchester, Stoke, London and Peterborough. Role Overview Markerstudy Group are looking for a Principal Pricing Analyst to join a quickly growing and developing pricing department across a range of insurance lines. You will utilise your technical expertise, in-depth knowledge of insurance industry and market leading tools to produce creative and actionable pricing solutions. This role requires a large element of coaching team members and championing best practice across the department. Reporting to the our Associate Director, you will make use of WTW Radar and Emblem and you will have responsibility for the development and maintenance of predictive models (GLM) and price optimisation including machine learning algorithms (GBM), LTV (Lifetime Value) and fair pricing principles. Ultimately creating value for our customers. Bringing best in class pricing experience, you'll be expected to provide pricing proposals considering customer and commercial outcomes, communicating these in a compelling, impactful way to all levels of stakeholders to help us make the right decisions at the right times. You'll work on multiple priorities within a fast paced, dynamic environment. You'll need to be able to manage the expectations of stakeholders alongside prioritising your workload. As a Principal Pricing Analyst, you will use your advanced analytical skills to: Be a key stakeholder influencing the direction & outcome of projects Provide technical leadership on WTW toolkit (in particular Radar Optimiser) to drive forward effective and efficient solutions Provide thought leadership on optimisation and modelling concepts Research, develop and champion the use of best practice methods and standards and ensure they are embedded throughout the department Lead the development of the Groups pricing capability Query large databases to extract and manipulate data that is fit for purpose Oversee and assist in the development and implementation of the market leading methodologies you've identified Continuously evaluate methodologies, understanding how they fit into the wider piece, and identify where they can be improved Key Skills and Experience: Previous experience within general insurance pricing Experience with some of the following predictive modelling techniques; Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Nets and Clustering Experience in statistical and data science programming languages (e.g. R, Python, PySpark, SAS, SQL) A quantitative degree (Mathematics, Statistics, Engineering, Physics, Computer Science, Actuarial Science) Experience of WTW's Radar software Proficient at communicating results in a concise manner both verbally and written About us Markerstudy Group is a major force in UK general insurance market, combining scale with innovation. Markerstudy Group have deep product and distribution reach through multiple brands and an experienced leadership foundation coordinating diverse and fast-evolving business units. The Group employs more than 6,000 people across the UK.
Portfolio Pricing Lead (Portfolio Management) Location: Primarily remote with occasional travel. Offices located in Kent, Cambridgeshire, Manchester, London and Stoke-on-Trent. Role Overview We are seeking an experienced Portfolio Pricing Lead to play a pivotal role in our growing Portfolio Management function within the dynamic world of personal lines underwriting. This role is suited to a highly capable senior analyst or pricing lead who is already operating with significant autonomy, strategic influence, and technical depth. You will own and steer critical elements of portfolio performance, pricing strategy, and risk modelling, shaping how we optimise profitability and growth across our product suite. Acting as a subject-matter expert, you will lead sophisticated analytical initiatives, drive pricing interventions, and influence decision-making across senior stakeholders. In addition to overseeing key analytical deliverables, you will actively guide and develop analysts, champion best-practice pricing methodologies, and contribute to the evolution of our pricing capability and operating model. The Pricing Portfolio Management team is responsible for innovating modelling approaches, refreshing and enhancing price optimisation methodologies, and ensuring our pricing infrastructure remains competitive, particularly within aggregator-driven markets. Key Responsibilities Lead the design, enhancement, and implementation of portfolio performance monitoring frameworks across product lines, ensuring clarity of insight and proactive issue identification. Drive pricing strategy and tactical interventions, partnering closely with the Pricing Manager and wider leadership to optimise commercial outcomes. Provide senior-level analytical oversight, ensuring pricing recommendations are robust, commercially aligned, and supportive of long-term profitability goals. Collaborate strategically with Underwriting, Technical Modelling, and Data teams to refine product design, calibrate technical models, and strengthen risk-cost feedback loops. Act as the analytical voice across the business, managing senior stakeholder relationships and confidently communicating complex insights and pricing impacts. Coach, support, and develop junior analysts, fostering a high-performing, innovative, and curious team culture. Shape and influence the Pricing roadmap, contributing to long-term strategic planning, capability development, and continuous improvement initiatives. Key Skills and Experience Extensive experience in Personal Lines Pricing, with evidence of leading projects, influencing senior stakeholders, and owning complex analytical deliverables. Strong proficiency in predictive modelling techniques, including Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Networks, and Clustering. Advanced skills in R, Python, PySpark, SAS, or SQL. Proven ability to convert complex performance data into clear, commercially actionable recommendations. Experience with WTW Radar and Emblem is essential. Exceptional communication skills, capable of simplifying complexity and shaping decisions at all levels. A strong quantitative academic background in Mathematics, Statistics, Engineering, Physics, Computer Science, or Actuarial Science. Behaviours Highly self-motivated, with a strong commitment to developing and mentoring others. Logical, structured thinker with a proactive and positive approach to problem-solving. Passionate about innovation, continuous improvement, and challenging established ways of working.
Feb 25, 2026
Full time
Portfolio Pricing Lead (Portfolio Management) Location: Primarily remote with occasional travel. Offices located in Kent, Cambridgeshire, Manchester, London and Stoke-on-Trent. Role Overview We are seeking an experienced Portfolio Pricing Lead to play a pivotal role in our growing Portfolio Management function within the dynamic world of personal lines underwriting. This role is suited to a highly capable senior analyst or pricing lead who is already operating with significant autonomy, strategic influence, and technical depth. You will own and steer critical elements of portfolio performance, pricing strategy, and risk modelling, shaping how we optimise profitability and growth across our product suite. Acting as a subject-matter expert, you will lead sophisticated analytical initiatives, drive pricing interventions, and influence decision-making across senior stakeholders. In addition to overseeing key analytical deliverables, you will actively guide and develop analysts, champion best-practice pricing methodologies, and contribute to the evolution of our pricing capability and operating model. The Pricing Portfolio Management team is responsible for innovating modelling approaches, refreshing and enhancing price optimisation methodologies, and ensuring our pricing infrastructure remains competitive, particularly within aggregator-driven markets. Key Responsibilities Lead the design, enhancement, and implementation of portfolio performance monitoring frameworks across product lines, ensuring clarity of insight and proactive issue identification. Drive pricing strategy and tactical interventions, partnering closely with the Pricing Manager and wider leadership to optimise commercial outcomes. Provide senior-level analytical oversight, ensuring pricing recommendations are robust, commercially aligned, and supportive of long-term profitability goals. Collaborate strategically with Underwriting, Technical Modelling, and Data teams to refine product design, calibrate technical models, and strengthen risk-cost feedback loops. Act as the analytical voice across the business, managing senior stakeholder relationships and confidently communicating complex insights and pricing impacts. Coach, support, and develop junior analysts, fostering a high-performing, innovative, and curious team culture. Shape and influence the Pricing roadmap, contributing to long-term strategic planning, capability development, and continuous improvement initiatives. Key Skills and Experience Extensive experience in Personal Lines Pricing, with evidence of leading projects, influencing senior stakeholders, and owning complex analytical deliverables. Strong proficiency in predictive modelling techniques, including Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Networks, and Clustering. Advanced skills in R, Python, PySpark, SAS, or SQL. Proven ability to convert complex performance data into clear, commercially actionable recommendations. Experience with WTW Radar and Emblem is essential. Exceptional communication skills, capable of simplifying complexity and shaping decisions at all levels. A strong quantitative academic background in Mathematics, Statistics, Engineering, Physics, Computer Science, or Actuarial Science. Behaviours Highly self-motivated, with a strong commitment to developing and mentoring others. Logical, structured thinker with a proactive and positive approach to problem-solving. Passionate about innovation, continuous improvement, and challenging established ways of working.
Claims Handler (Specialist PI) Locations: Tunbridge Wells, Chelmsford, Whitstable, Haywards Heath Hybrid working - typically 1 day per week in the office once probation is complet About the Role We're looking for an experienced and adaptable Personal Injury Claims Handler to join our Specialist PI Team. This role involves managing personal injury claims governed by the Civil Procedure Rules (CPR) in England & Wales, as well as personal injury claims arising in jurisdictions outside England & Wales. You will need a strong understanding of CPR processes alongside the ability to navigate varied international and cross-border legal frameworks. You'll handle complex cases that sit outside standard portals, applying technical knowledge of liability, causation, and quantum while managing claims across multiple legal systems. Strong negotiation skills, cultural awareness, and cross-jurisdiction adaptability are essential. We'll support you with comprehensive training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the opportunity for an annual pay review. What You'll Be Doing Manage personal injury claims under CPR within England & Wales, as well as claims governed by non-England & Wales jurisdictional rules. Handle complex and high-value cases, including those involving cross-border considerations. Assess liability and quantum, reviewing medical reports, expert evidence, and jurisdiction-specific documentation. Negotiate settlements within agreed authority levels, balancing commercial and customer considerations. Maintain accurate records, reserves, and task management to ensure timely progression. Escalate cases requiring specialist input or external counsel appropriately. Collaborate with internal teams, solicitors, and external stakeholders to achieve positive outcomes. Ensure compliance with FCA, DPA, TCF, CPR, and relevant jurisdiction-specific regulations. Take ownership of your personal development, supported by ongoing training and coaching. What We're Looking For Proven experience handling personal injury claims under CPR (England & Wales) and/or across multiple jurisdictions. Strong understanding of liability, causation, and quantum. Excellent negotiation and communication skills, with confidence managing complex cases. Ability to interpret medical evidence and apply legal principles effectively. Highly organised with the ability to manage a varied and challenging caseload. Commercially aware, adaptable, and proactive. Strong team player with a 'can do' attitude.
Feb 25, 2026
Full time
Claims Handler (Specialist PI) Locations: Tunbridge Wells, Chelmsford, Whitstable, Haywards Heath Hybrid working - typically 1 day per week in the office once probation is complet About the Role We're looking for an experienced and adaptable Personal Injury Claims Handler to join our Specialist PI Team. This role involves managing personal injury claims governed by the Civil Procedure Rules (CPR) in England & Wales, as well as personal injury claims arising in jurisdictions outside England & Wales. You will need a strong understanding of CPR processes alongside the ability to navigate varied international and cross-border legal frameworks. You'll handle complex cases that sit outside standard portals, applying technical knowledge of liability, causation, and quantum while managing claims across multiple legal systems. Strong negotiation skills, cultural awareness, and cross-jurisdiction adaptability are essential. We'll support you with comprehensive training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the opportunity for an annual pay review. What You'll Be Doing Manage personal injury claims under CPR within England & Wales, as well as claims governed by non-England & Wales jurisdictional rules. Handle complex and high-value cases, including those involving cross-border considerations. Assess liability and quantum, reviewing medical reports, expert evidence, and jurisdiction-specific documentation. Negotiate settlements within agreed authority levels, balancing commercial and customer considerations. Maintain accurate records, reserves, and task management to ensure timely progression. Escalate cases requiring specialist input or external counsel appropriately. Collaborate with internal teams, solicitors, and external stakeholders to achieve positive outcomes. Ensure compliance with FCA, DPA, TCF, CPR, and relevant jurisdiction-specific regulations. Take ownership of your personal development, supported by ongoing training and coaching. What We're Looking For Proven experience handling personal injury claims under CPR (England & Wales) and/or across multiple jurisdictions. Strong understanding of liability, causation, and quantum. Excellent negotiation and communication skills, with confidence managing complex cases. Ability to interpret medical evidence and apply legal principles effectively. Highly organised with the ability to manage a varied and challenging caseload. Commercially aware, adaptable, and proactive. Strong team player with a 'can do' attitude.
Recoveries Claims Handler Location : Manchester About the role Recovery is where the money comes back and where good claims handling really shows. As a Recovery Handler, you will play a critical role in recovering financial outlay following non fault claims, protecting our customers' interests, and ensuring excess payments are returned promptly where applicable. This role sits at the start of the recovery journey. You will make sure our outlay is accurately reflected, pursue recovery opportunities proactively, and manage third party insurers and solicitors with confidence. You will balance commercial awareness with strong customer care, keeping policyholders informed throughout the process. If you like ownership, accountability, and seeing tangible results from your work, this role delivers exactly that. What you will be doing Managing recovery activity following non fault claims Ensuring recovery documentation accurately reflects financial outlay Engaging with third party insurers and solicitors to pursue recoveries Protecting customer rights throughout the recovery process Returning customer excess payments promptly when recovered Delivering against SLAs, financial targets, and productivity measures Keeping policyholders proactively updated Identifying all potential recovery opportunities and managing them through to conclusion Applying Consumer Duty principles in every decision Handling vulnerable customers appropriately and making required adjustments Keeping up to date with changes in legislation and case lawFollowing correct governance for abandoned recoveries and instalment plans Supporting team initiatives and continuous improvement activity What we are looking for Experience in insurance or debt recovery is preferred but not essential Strong customer service and communication skills Confidence handling financial and recovery related conversations Good understanding of motor insurance claims High attention to detail and accuracy Ability to manage and prioritise workload effectively Commercial awareness and accountability for outcomes A willingness to learn, develop, and challenge yourself Full training will be provided, but attitude, ownership, and work ethic matter more than ticking every technical box.
Feb 25, 2026
Full time
Recoveries Claims Handler Location : Manchester About the role Recovery is where the money comes back and where good claims handling really shows. As a Recovery Handler, you will play a critical role in recovering financial outlay following non fault claims, protecting our customers' interests, and ensuring excess payments are returned promptly where applicable. This role sits at the start of the recovery journey. You will make sure our outlay is accurately reflected, pursue recovery opportunities proactively, and manage third party insurers and solicitors with confidence. You will balance commercial awareness with strong customer care, keeping policyholders informed throughout the process. If you like ownership, accountability, and seeing tangible results from your work, this role delivers exactly that. What you will be doing Managing recovery activity following non fault claims Ensuring recovery documentation accurately reflects financial outlay Engaging with third party insurers and solicitors to pursue recoveries Protecting customer rights throughout the recovery process Returning customer excess payments promptly when recovered Delivering against SLAs, financial targets, and productivity measures Keeping policyholders proactively updated Identifying all potential recovery opportunities and managing them through to conclusion Applying Consumer Duty principles in every decision Handling vulnerable customers appropriately and making required adjustments Keeping up to date with changes in legislation and case lawFollowing correct governance for abandoned recoveries and instalment plans Supporting team initiatives and continuous improvement activity What we are looking for Experience in insurance or debt recovery is preferred but not essential Strong customer service and communication skills Confidence handling financial and recovery related conversations Good understanding of motor insurance claims High attention to detail and accuracy Ability to manage and prioritise workload effectively Commercial awareness and accountability for outcomes A willingness to learn, develop, and challenge yourself Full training will be provided, but attitude, ownership, and work ethic matter more than ticking every technical box.
Head of Cost & Strategic Finance Are you a commercially sharp, qualified finance leader who thrives on turning cost insight into strategic advantage? We're looking for a Head of Cost & Strategic Finance to lead best-in-class cost business partnering across Distribution and Group. This is a high-impact, executive-facing role responsible for shaping, challenging and optimising a c.£400m cost base and c.£70m strategic investment portfolio This isn't a reporting role. It's about influence, value creation and delivery . The Opportunity You'll act as a trusted partner to Executive stakeholders, providing clear insight, robust challenge and forward-looking analysis to ensure cost targets are delivered and strategic investments drive real value. You'll lead budgeting, forecasting and cost planning across Distribution & Group, drive synergy savings, and ensure financial discipline and model governance remain strong as the business evolves. With 9 reports and manager-of-managers responsibility , you'll build and develop a high-performing team while staying close enough to the detail to ensure quality, integrity and commercial clarity. What You'll Be Doing: Strategic Cost Leadership Partnering with Executive stakeholders on cost performance and investment decisions Driving cost saving synergies across the business Supporting and challenging business cases, validating benefits and tracking delivery Leading annual budgets and rolling forecasts (FTE, staff and non-staff costs) Performance & Insight Delivering clear, insightful month-end and variance analysis Investigating cost performance issues and providing ad hoc intelligence Enhancing forecasting models and strengthening business intelligence capability Presenting high-quality financial reporting to Board, ExCo and Group Governance & Control Working closely with Controllership to ensure robust and auditable month/year-end processes Maintaining strong model governance and quality control standards Ensuring consistency of reporting and planning processes across Finance Leadership Leading and developing a team of 9 Driving accountability, collaboration and high standards across Finance Building strong relationships across functions to become a trusted business partner What We're Looking For Essential Qualified Accountant (ACA / ACCA / CIMA) Strong cost business partnering and planning experience Experience managing significant cost bases Excellent stakeholder management and influencing skills Advanced Excel and PowerPoint capability Ability to distil complex data into clear, actionable insight High integrity and credibility with senior leadership Highly Desirable Experience leading cost planning and project reporting Exposure to strategic investment governance Experience managing managers Why This Role? Executive exposure and genuine strategic influence Ownership of a large-scale cost and investment portfolio Opportunity to shape financial discipline and value delivery at Group level Leadership scope with a manager-of-managers structure A role that blends commercial partnering, governance and strategic impact If you're a confident finance leader who enjoys challenge, influence and delivering measurable impact -this could be your next step.
Feb 24, 2026
Full time
Head of Cost & Strategic Finance Are you a commercially sharp, qualified finance leader who thrives on turning cost insight into strategic advantage? We're looking for a Head of Cost & Strategic Finance to lead best-in-class cost business partnering across Distribution and Group. This is a high-impact, executive-facing role responsible for shaping, challenging and optimising a c.£400m cost base and c.£70m strategic investment portfolio This isn't a reporting role. It's about influence, value creation and delivery . The Opportunity You'll act as a trusted partner to Executive stakeholders, providing clear insight, robust challenge and forward-looking analysis to ensure cost targets are delivered and strategic investments drive real value. You'll lead budgeting, forecasting and cost planning across Distribution & Group, drive synergy savings, and ensure financial discipline and model governance remain strong as the business evolves. With 9 reports and manager-of-managers responsibility , you'll build and develop a high-performing team while staying close enough to the detail to ensure quality, integrity and commercial clarity. What You'll Be Doing: Strategic Cost Leadership Partnering with Executive stakeholders on cost performance and investment decisions Driving cost saving synergies across the business Supporting and challenging business cases, validating benefits and tracking delivery Leading annual budgets and rolling forecasts (FTE, staff and non-staff costs) Performance & Insight Delivering clear, insightful month-end and variance analysis Investigating cost performance issues and providing ad hoc intelligence Enhancing forecasting models and strengthening business intelligence capability Presenting high-quality financial reporting to Board, ExCo and Group Governance & Control Working closely with Controllership to ensure robust and auditable month/year-end processes Maintaining strong model governance and quality control standards Ensuring consistency of reporting and planning processes across Finance Leadership Leading and developing a team of 9 Driving accountability, collaboration and high standards across Finance Building strong relationships across functions to become a trusted business partner What We're Looking For Essential Qualified Accountant (ACA / ACCA / CIMA) Strong cost business partnering and planning experience Experience managing significant cost bases Excellent stakeholder management and influencing skills Advanced Excel and PowerPoint capability Ability to distil complex data into clear, actionable insight High integrity and credibility with senior leadership Highly Desirable Experience leading cost planning and project reporting Exposure to strategic investment governance Experience managing managers Why This Role? Executive exposure and genuine strategic influence Ownership of a large-scale cost and investment portfolio Opportunity to shape financial discipline and value delivery at Group level Leadership scope with a manager-of-managers structure A role that blends commercial partnering, governance and strategic impact If you're a confident finance leader who enjoys challenge, influence and delivering measurable impact -this could be your next step.
Job Title: Purchase Ledger Assistant x 2 Location: Bessels Green (Kent) or Manchester - Hybrid The Purchase Ledger Assistant plays a key role in ensuring the timely and accurate processing of supplier invoices and expense claims using Proactis Cloud and Invoice Capture software. The role supports the finance team in maintaining strong financial controls, ensuring accurate records, and contributing to the efficient running of the purchase ledger function. The successful candidate will be responsible for managing a range of accounts payable duties, resolving queries with suppliers and internal stakeholders, and helping maintain compliance with internal procurement and expense policies. Responsibilities and Accountabilities: Accurately process high volumes of purchase invoices using Proactis Cloud and Invoice Capture Monitor and respond to queries from suppliers and internal departments to deliver a high standard of service, building & maintaining strong relationships Take ownership of Aged Debt and actively manage to ensure invoices are paid in a timely manner Assist with weekly and ad-hoc payment runs, ensuring timely payments in line with agreed terms Reconcile supplier statements and investigate any outstanding items Support Account and balance sheet reconciliations as required Adhere to company policies and regulatory requirements, including data protection and financial compliance standards, whilst identifying areas for improvement in the control environment Assist in improving purchase ledger processes and promoting PO compliance Provide cover and support to other finance team members as required Skills & Experience Experience working in a purchase ledger role Experience using Proactis Cloud software for invoice processing Familiarity with Invoice Capture and automated workflows High level of accuracy and attention to detail Strong organisational and time management skills Confident communicator, both written and verbal, with the ability to liaise effectively with suppliers and internal teams Proficient in Microsoft Excel and standard finance applications Able to work independently and manage workload to meet deadlines
Oct 03, 2025
Full time
Job Title: Purchase Ledger Assistant x 2 Location: Bessels Green (Kent) or Manchester - Hybrid The Purchase Ledger Assistant plays a key role in ensuring the timely and accurate processing of supplier invoices and expense claims using Proactis Cloud and Invoice Capture software. The role supports the finance team in maintaining strong financial controls, ensuring accurate records, and contributing to the efficient running of the purchase ledger function. The successful candidate will be responsible for managing a range of accounts payable duties, resolving queries with suppliers and internal stakeholders, and helping maintain compliance with internal procurement and expense policies. Responsibilities and Accountabilities: Accurately process high volumes of purchase invoices using Proactis Cloud and Invoice Capture Monitor and respond to queries from suppliers and internal departments to deliver a high standard of service, building & maintaining strong relationships Take ownership of Aged Debt and actively manage to ensure invoices are paid in a timely manner Assist with weekly and ad-hoc payment runs, ensuring timely payments in line with agreed terms Reconcile supplier statements and investigate any outstanding items Support Account and balance sheet reconciliations as required Adhere to company policies and regulatory requirements, including data protection and financial compliance standards, whilst identifying areas for improvement in the control environment Assist in improving purchase ledger processes and promoting PO compliance Provide cover and support to other finance team members as required Skills & Experience Experience working in a purchase ledger role Experience using Proactis Cloud software for invoice processing Familiarity with Invoice Capture and automated workflows High level of accuracy and attention to detail Strong organisational and time management skills Confident communicator, both written and verbal, with the ability to liaise effectively with suppliers and internal teams Proficient in Microsoft Excel and standard finance applications Able to work independently and manage workload to meet deadlines
Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Oct 03, 2025
Full time
Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Sep 23, 2025
Full time
Partnerships Manager This is a hybrid opportunity that can be based from either of our offices in Manchester, London or Peterborough. The purpose of this role is to maximise Markerstudy Insurance's strategic, commercial & customer objectives within the Partnership that you run, contributing to wider Insurance plans using all P&L levers and to also build a strategic level capability which enhances and consolidates the Motor, Home, Van and Pet market position, ensuring best in class relationship management. Working within an experienced and multi-skilled team, managing the relationships with renowned UK brands whose core businesses operate across the personal finance, banking and retail sectors. Key Accountabilities & Responsibilities: Support and contribute towards the delivery of the agreed annual P&L plan targets for EDBITDA, Income per Policy growth, and conversion metrics and delivery of incremental initiatives. Drive expansion of current business by generation of profitable new business volumes. Maintain strong internal & external Partner relationships to drive growth of the Motor & Home Partnerships portfolio. Collaboratively work with partners to jointly manage change agendas and implement profitable/viable initiatives ensuring adherence to legal/conduct requirements. Manage partners change delivery expectations from outset to clear delivery timescales and scope, Markerstudy Insurance s strategy and costs. Manage the incident communication process through to the Partner, customer communication and decision-making process through to completion. Maintain SLA performance in line with the partner contract and be proactive in engaging the Partner where SLAs are threatened. Manage contractual due diligence requirements such as annual audits. Hosting of peer group meetings with external partners either face to face or virtually. Manage quality drivers for the Partner, including NPS and customer experience initiatives. Determine partner outcomes and solutions to a wide range of activities or challenges, to ensure good customer outcomes are maintained. Deliver on Partner contractual governance requirements. Skills, Experience & Knowledge: Experience of partnership management and track record of delivery. Ability to navigate complex documentation (such as Partner contracts). Understanding of the regulatory environment. Self-motivated, resilient; strong work ethic, you thrive in a dynamic, fast-paced environment and persevere through setbacks. Exemplary people skills, able to work with diverse internal and external stakeholders. Insurance or financial services industry experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 28 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Job Title: Purchase Ledger Assistant x 2 Location: Bessels Green (Kent) or Manchester - Hybrid The Purchase Ledger Assistant plays a key role in ensuring the timely and accurate processing of supplier invoices and expense claims using Proactis Cloud and Invoice Capture software. The role supports the finance team in maintaining strong financial controls, ensuring accurate records, and contributing to the efficient running of the purchase ledger function. The successful candidate will be responsible for managing a range of accounts payable duties, resolving queries with suppliers and internal stakeholders, and helping maintain compliance with internal procurement and expense policies. Responsibilities and Accountabilities: Accurately process high volumes of purchase invoices using Proactis Cloud and Invoice Capture Monitor and respond to queries from suppliers and internal departments to deliver a high standard of service, building & maintaining strong relationships Take ownership of Aged Debt and actively manage to ensure invoices are paid in a timely manner Assist with weekly and ad-hoc payment runs, ensuring timely payments in line with agreed terms Reconcile supplier statements and investigate any outstanding items Support Account and balance sheet reconciliations as required Adhere to company policies and regulatory requirements, including data protection and financial compliance standards, whilst identifying areas for improvement in the control environment Assist in improving purchase ledger processes and promoting PO compliance Provide cover and support to other finance team members as required Skills & Experience Experience working in a purchase ledger role Experience using Proactis Cloud software for invoice processing Familiarity with Invoice Capture and automated workflows High level of accuracy and attention to detail Strong organisational and time management skills Confident communicator, both written and verbal, with the ability to liaise effectively with suppliers and internal teams Proficient in Microsoft Excel and standard finance applications Able to work independently and manage workload to meet deadlines
Sep 22, 2025
Full time
Job Title: Purchase Ledger Assistant x 2 Location: Bessels Green (Kent) or Manchester - Hybrid The Purchase Ledger Assistant plays a key role in ensuring the timely and accurate processing of supplier invoices and expense claims using Proactis Cloud and Invoice Capture software. The role supports the finance team in maintaining strong financial controls, ensuring accurate records, and contributing to the efficient running of the purchase ledger function. The successful candidate will be responsible for managing a range of accounts payable duties, resolving queries with suppliers and internal stakeholders, and helping maintain compliance with internal procurement and expense policies. Responsibilities and Accountabilities: Accurately process high volumes of purchase invoices using Proactis Cloud and Invoice Capture Monitor and respond to queries from suppliers and internal departments to deliver a high standard of service, building & maintaining strong relationships Take ownership of Aged Debt and actively manage to ensure invoices are paid in a timely manner Assist with weekly and ad-hoc payment runs, ensuring timely payments in line with agreed terms Reconcile supplier statements and investigate any outstanding items Support Account and balance sheet reconciliations as required Adhere to company policies and regulatory requirements, including data protection and financial compliance standards, whilst identifying areas for improvement in the control environment Assist in improving purchase ledger processes and promoting PO compliance Provide cover and support to other finance team members as required Skills & Experience Experience working in a purchase ledger role Experience using Proactis Cloud software for invoice processing Familiarity with Invoice Capture and automated workflows High level of accuracy and attention to detail Strong organisational and time management skills Confident communicator, both written and verbal, with the ability to liaise effectively with suppliers and internal teams Proficient in Microsoft Excel and standard finance applications Able to work independently and manage workload to meet deadlines
