khuda technology

Technical Infrastructure Manager Birmingham Location: Birmingham - Onsite Upto:70k Khuda Technology, on behalf of our client, is seeking a talented Technical Infrastructure Manager to join their team in Birmingham. This is a hands-on leadership role where you ll combine strategic thinking with technical expertise to ensure the organisation s IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation of systems, processes, and policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project management, and problem-solving skills. Excellent communication and interpersonal abilities. If you re ready to take ownership of a dynamic IT environment and make a real impact, Khuda Technology would love to hear from you.