Inizio

Scheduling Team Leader Location: Ashby de la Zouch (Hybrid - minimum 2 days per week onsite)Department: Patient Solutions - Client Homecare ProgrammeReports to: Scheduling Manager At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services. We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you're passionate about operational excellence, team leadership and delivering outstanding service, we'd love to hear from you. What you'll be doing Lead and inspire Motivate and support a team of schedulers to achieve KPIs and contractual service metrics. Provide day-to-day coaching, feedback and guidance, recognising high performance. Drive operational excellence Monitor daily workload, capacity and visit requirements to ensure efficient scheduling. Assist with resource planning, contingency cover and operational coordination. Maintain expert knowledge of systems, processes and best practice. Support process and quality Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards. Oversee tasks including rostering, annual leave planning and short-notice absence management. Collate data for reporting, audits and performance reviews. Build strong stakeholder relationships Work collaboratively with internal teams, clients, NHS partners and third-party providers. Provide timely and accurate scheduling information to all stakeholders. Support patient safety and service continuity during contingency periods. Champion compliance Complete all required training, including Safeguarding Level 3 and quality reporting. Ensure timely escalation of adverse events, incidents or service risks. What we're looking for Essential 1-2 years' experience in scheduling, coordination or operational support roles. Experience providing team guidance or informal leadership. Excellent communication, attention to detail and problem-solving skills. Ability to meet tight, regular deadlines in a fast-paced environment. Proficiency with Microsoft Office and scheduling systems. Strong customer service focus. Full UK driving licence. Ability to pass enhanced DBS and pre-employment medical checks. Desirable Previous team leader or senior scheduler experience. Background in pharmaceutical or NHS environments. Degree or equivalent in management, business administration or related field Why join Inizio Engage? Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence. Ready to take the next step? Apply now to join a growing team where your leadership can help make a real difference to patients and healthcare partners. Top of Form Bottom of Form

Clinical Helpline Nurse / Homecare Nurse - Parenteral Nutrition Location: Remote & Field-Based Hours of work: 25 hours managing the helpline and 10 hours in the field About the Role We are seeking an experienced and compassionate nurse to join our team in a dual role that combines remote clinical helpline support with hands-on homecare nursing. As part of this unique position, you will: Provide expert, timely advice to patients, families, and healthcare professionals through our out-of-hours Clinical Helpline. Deliver safe, high-quality direct patient care at home for individuals receiving parenteral nutrition. This is an exciting opportunity to make a genuine impact, offering both the reassurance of professional guidance and the continuity of personalised care in patients' homes. Key Responsibilities Clinical Helpline Nurse Be the first point of contact for patients, caregivers, and healthcare professionals. Carry out triage, offering evidence-based guidance and reassurance. Escalate urgent or complex cases appropriately. Coordinate referrals to healthcare services and specialists. Maintain accurate and timely clinical documentation. Support continuous improvement and quality assurance initiatives. Homecare Nurse Deliver clinical care in patients' homes, including assessment, treatment, and monitoring. Set up, operate, and troubleshoot monitoring equipment safely. Educate patients and families on managing conditions, nutrition therapy, and equipment use. Collaborate with multidisciplinary teams to ensure seamless continuity of care. Report and escalate clinical concerns or incidents in line with policy. Requirements & Qualifications Current NMC registration (Adult or Paediatric). Minimum 2 years' post-registration nursing experience, ideally with community or homecare exposure. Confident in using and teaching clinical monitoring equipment. Experience in clinical training, mentorship, or education is desirable. Full UK driving licence and willingness to travel across the North of England. Strong communication skills with the ability to adapt to different audiences. Why Join Us? A role that blends remote clinical expertise with direct patient care. The opportunity to make a real difference to patients and their families. Work within a supportive, professional, and collaborative team. Apply Now If this sounds like the next step in your career, we'd love to hear from you.Please send your CV If you have not heard from the Recruitment Department within 7 days, unfortunately your application has not been successful.