Inizio

We're Hiring: Patient Engagement Coordinator Department: Donor Recruitment Location: Chiswick, London W4 4JQ (Hybrid after probation) Contract: Full-time, Permanent Salary: £36,000 - £42,000 per annum (depending on experience) Our Client's mission is simple but powerful: to give as many people as possible a second chance at life. They do this by encouraging people from all backgrounds to join the stem cell donor register-especially those from communities currently underrepresented. Behind every registration is a patient, a family, and a community hoping for a match. That's where you come in. About the Role We're looking for a Patient Engagement Coordinator (PEC) to join our Donor Recruitment team. This is a deeply people-focused role for someone who combines empathy, professionalism, and initiative. You'll work closely with patients in need of a stem cell donor, alongside their families, friends, and wider networks-supporting them to create impactful donor registration appeals and events. You'll also collaborate with volunteers, community groups, universities, and corporate partners to help grow and diversify the register. This role requires emotional intelligence, confidence in public engagement, and the ability to build long-term, trusting relationships-often in sensitive and challenging circumstances. What You'll Be Doing Patient Engagement Build strong, ongoing relationships with patients and their families throughout their donor search journey (pre-, during and post-transplant). Respond empathetically to patient enquiries and support the creation of compelling donor registration appeals. Organise and support patient-led donor registration events, working closely with internal teams to maximise reach and impact. Maintain accurate records using our database to track patient engagement and activity. Donor Recruitment & Events Lead and attend donor registration events across the UK (including regular evenings and weekends). Represent publicly, delivering presentations and engaging diverse audiences about stem cell donation. Train and support volunteers so they can confidently deliver donor registration events on our behalf. Manage your own portfolio of events and external stakeholder relationships. Contribute to donor recruitment KPIs, fundraising targets, and strategic projects focused on key target groups. Collaboration & Administration Work closely with colleagues across Donor Recruitment, Marketing & Communications, and international teams. Help manage the Donor Recruitment inbox and respond to enquiries. Log all activity, contacts, and outcomes accurately in Salesforce. About You At least 3 years' experience in a relevant role. Experience working sensitively with vulnerable people or in emotionally challenging situations. Excellent communication skills (in person, on the phone, and in writing). Strong organisational and project management skills. Willingness to travel nationally and work some evenings/weekends (TOIL provided). What We Offer 37.5-hour working week (Monday-Friday, with TOIL for out-of-hours work) Hybrid working after 3-month probation (3 days office-based) 25 days' annual leave + public holidays (increasing to 29 days with service) Pension scheme (3% employee / 5% employer) Life assurance (4x salary) Cycle to Work scheme, season ticket loans, and eye care scheme A supportive, values-driven organisation where your work truly saves lives Ready to Make a Difference? If you're passionate about helping others, confident working with people in sensitive situations, and motivated by meaningful impact, we'd love to hear from you. Apply now and help give someone a second chance at life.

Clinical Business Manager - Patient Solutions Field-Based UK Travel Required Competitive Salary + Benefits Inizio Engage UK Are you a passionate clinical leader ready to take the next step in your career? Join Inizio Engage UK as a Clinical Business Manager and play a pivotal role in delivering patient-centred solutions in our exciting new homecare team. We're looking for an experienced and dynamic professional to lead and inspire a team of Nurse Managers across the UK. You'll ensure operational excellence, deliver key performance targets, and help shape the future of our Patient Solutions team. What You'll Do: Lead and manage a regional clinical team to deliver high-quality patient programmes. Collaborate closely with our client to align service delivery with strategic goals. Drive performance, people development, and succession planning. Manage operational processes, compliance, and service quality standards. Build and maintain strong client relationships with a focus on adding value and innovation. Contribute to the wider strategy alongside the Project Director. About You: NMC-registered with an honours degree or equivalent professional qualification. At least 2 years of experience in nurse management. A background working with the NHS and/or in pharmaceutical-sponsored patient programmes. Strong leadership, communication, and analytical skills. Comfortable working in a fast-paced, field-based role with regular UK travel. Why Join Us? At Inizio Engage UK, we're proud to be part of an organisation that champions diversity, values inclusivity, and fosters innovation. We provide a supportive, collaborative, and forward-thinking environment where your contribution truly matters. We welcome candidates from all backgrounds and are committed to creating an environment where everyone feels they belong.