Matthew James Recruitment Ltd

The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.

Sales Executive Location: LE19, Leicestershire Salary: 30,000 - 35,000 Basic + Commission Job Type: Full-Time Permanent The Opportunity Matthew James Recruitment is delighted to be partnering with a growing, customer-focused business to recruit an ambitious Sales Executive to join their successful team based in LE19 . This is an excellent opportunity for a motivated sales professional who enjoys building relationships, understanding customer needs and closing deals. You'll be joining a business with a strong reputation, an excellent product offering and genuine opportunities for career progression. Whether your background is in retail sales, recruitment, automotive sales, telesales or business development , if you're driven by delivering outstanding customer experiences and earning commission, we'd love to hear from you. The Role As a Sales Executive, you'll be responsible for guiding customers through the sales journey, building rapport and helping them find the right solution to suit their needs. Key responsibilities include: Managing customer enquiries from initial contact through to sale. Building strong relationships with both new and existing customers. Delivering a consultative sales approach, identifying customer requirements and recommending suitable solutions. Following up on leads and maintaining an active sales pipeline. Working towards individual sales targets and KPI's. Producing quotations and processing customer orders accurately. Maintaining accurate customer records using CRM systems. Providing an exceptional level of customer service throughout the sales process. Working closely with colleagues to ensure a seamless customer experience. Representing the business professionally at all times. What We're Looking For Previous experience in a sales or customer-facing role. Strong communication and relationship-building skills. A confident, enthusiastic and professional approach. Target-driven with a passion for delivering results. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Good IT skills, including Microsoft Office and CRM systems. Full UK Driving Licence preferred. What's on Offer Basic salary of 30,000 - 35,000 . Uncapped commission structure. Excellent earning potential. Permanent employment with a growing business. Ongoing training and development. Genuine opportunities for career progression. Friendly and supportive working environment. Company pension. Staff discounts. On-site parking. If you're an ambitious sales professional looking to join a business where your hard work is recognised and rewarded, we'd love to hear from you. Apply today through Matthew James Recruitment for a confidential discussion