Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
May 02, 2026
Full time
Resident Services Manager Single-Family Build to Rent Tenancy Operations Monday-Friday 9-5:30pm 30000- 35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
May 02, 2026
Full time
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
May 01, 2026
Full time
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
The Role We are looking for a highly organised and personable Leasing Administrator to take ownership of a fully let 112-apartment scheme in West London. This is a primarily remote role, with regular visits to the site, and is well suited to someone who thrives working independently while delivering an outstanding experience to prospective and existing residents. You will be the first point of contact for all leasing enquiries, managing the full resident journey from initial lead through to move-in, and ensuring the scheme maintains strong occupancy levels through excellent customer service and efficient process management. Key Responsibilities Lead Management & Enquiries Handle all inbound leads generated through Rightmove, Zoopla, and other channels in a timely and professional manner Respond promptly to enquiries via phone, email, and portal messaging to maximise conversion Maintain an organised pipeline of prospective applicants, tracking progress through the leasing cycle Viewings & Customer Experience Conduct in-person viewings at the site, presenting the scheme and individual apartments to a high standard Provide a warm, professional, and informative experience to all prospective residents Follow up with applicants post-viewing and guide them confidently through their decision-making process Full Leasing Cycle Management Take applicants through the complete leasing journey, from initial enquiry to signed tenancy agreement and successful move-in Manage tenancy progression including referencing and onboarding via an established lettings platform Ensure all documentation is accurate, compliant, and completed in a timely manner Diary & Workflow Management Manage your own diary effectively to balance viewings, follow-ups, and administrative tasks Liaise with wider team members to coordinate availability, maintenance access, and move-in logistics Keep internal systems updated and accurate at all times Portal & Listings Management Create and manage property listings on Rightmove and Zoopla, ensuring all content is accurate, well-presented, and up to date Monitor listing performance and adjust as needed to maintain enquiry levels What We're Looking For Excellent interpersonal skills - you are confident, warm, and professional in all interactions A natural ability to build rapport with people from all walks of life Strong customer service ethos with a genuine desire to provide a great resident experience Highly organised with strong diary management and the ability to prioritise effectively Attention to detail, particularly when managing referencing, documentation, and compliance processes Self-motivated and able to work independently in a remote-first environment Previous experience in residential lettings, leasing, or a customer-facing property role is desirable Familiarity with major portals and lettings platforms is advantageous
May 01, 2026
Full time
The Role We are looking for a highly organised and personable Leasing Administrator to take ownership of a fully let 112-apartment scheme in West London. This is a primarily remote role, with regular visits to the site, and is well suited to someone who thrives working independently while delivering an outstanding experience to prospective and existing residents. You will be the first point of contact for all leasing enquiries, managing the full resident journey from initial lead through to move-in, and ensuring the scheme maintains strong occupancy levels through excellent customer service and efficient process management. Key Responsibilities Lead Management & Enquiries Handle all inbound leads generated through Rightmove, Zoopla, and other channels in a timely and professional manner Respond promptly to enquiries via phone, email, and portal messaging to maximise conversion Maintain an organised pipeline of prospective applicants, tracking progress through the leasing cycle Viewings & Customer Experience Conduct in-person viewings at the site, presenting the scheme and individual apartments to a high standard Provide a warm, professional, and informative experience to all prospective residents Follow up with applicants post-viewing and guide them confidently through their decision-making process Full Leasing Cycle Management Take applicants through the complete leasing journey, from initial enquiry to signed tenancy agreement and successful move-in Manage tenancy progression including referencing and onboarding via an established lettings platform Ensure all documentation is accurate, compliant, and completed in a timely manner Diary & Workflow Management Manage your own diary effectively to balance viewings, follow-ups, and administrative tasks Liaise with wider team members to coordinate availability, maintenance access, and move-in logistics Keep internal systems updated and accurate at all times Portal & Listings Management Create and manage property listings on Rightmove and Zoopla, ensuring all content is accurate, well-presented, and up to date Monitor listing performance and adjust as needed to maintain enquiry levels What We're Looking For Excellent interpersonal skills - you are confident, warm, and professional in all interactions A natural ability to build rapport with people from all walks of life Strong customer service ethos with a genuine desire to provide a great resident experience Highly organised with strong diary management and the ability to prioritise effectively Attention to detail, particularly when managing referencing, documentation, and compliance processes Self-motivated and able to work independently in a remote-first environment Previous experience in residential lettings, leasing, or a customer-facing property role is desirable Familiarity with major portals and lettings platforms is advantageous
We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential. Key Responsibilities Property & Portfolio Management Manage the day-to-day operations of residential and commercial properties within the portfolio Conduct regular property inspections and prepare detailed reports with recommendations Ensure properties are maintained to a high standard and align with asset management objectives Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings Manager Resident & Stakeholder Communication Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner Build positive working relationships with tenants, landlords, and internal stakeholders Handle complaints and escalations effectively, ensuring timely and fair resolution Issue relevant notices and communicate clearly regarding tenancy and property matters Maintenance & Repairs Instruct, coordinate, and manage maintenance requests for reactive and planned works Obtain quotations and oversee works through to completion Ensure all maintenance works comply with health & safety and statutory requirements Monitor contractor performance and maintain accurate maintenance records Operations & Compliance Oversee day-to-day operations to ensure efficiency and consistency Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements Implement and maintain best-practice property management processes and systems Manage risk and resolve complex issues or escalated matters Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters Manage utility transitions and landlord utility readings Reporting & Administration Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance Maintain accurate property records, compliance documentation, and tenancy files Assist with budgeting, forecasting, and cost control for maintenance and operational expenditure Support to Lettings & Operations Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers Assist with coordination of move-ins and move-outs Provide operational input into asset management decisions and portfolio strategy Support wider Operations and Business Development initiatives as required Marketing & Portfolio Support Assist with marketing properties across portals and internal channels Provide market feedback from viewings to inform pricing and strategy Support portfolio growth by delivering a high standard of service Skills & Experience Essential Experience in residential lettings or a customer-facing property role Strong communication and interpersonal skills Well-organised with good attention to detail Confident conducting viewings and dealing with the public Basic knowledge of UK lettings legislation Full UK driving licence and willingness to travel Desirable ARLA / Propertymark qualification or working towards Experience with property management or inspections Familiarity with multi-property or portfolio environments Package & Benefits Competitive salary commensurate with experience Company vehicle or travel allowance Performance-based bonuses Professional development opportunities Location This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations
Apr 30, 2026
Full time
We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential. Key Responsibilities Property & Portfolio Management Manage the day-to-day operations of residential and commercial properties within the portfolio Conduct regular property inspections and prepare detailed reports with recommendations Ensure properties are maintained to a high standard and align with asset management objectives Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings Manager Resident & Stakeholder Communication Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner Build positive working relationships with tenants, landlords, and internal stakeholders Handle complaints and escalations effectively, ensuring timely and fair resolution Issue relevant notices and communicate clearly regarding tenancy and property matters Maintenance & Repairs Instruct, coordinate, and manage maintenance requests for reactive and planned works Obtain quotations and oversee works through to completion Ensure all maintenance works comply with health & safety and statutory requirements Monitor contractor performance and maintain accurate maintenance records Operations & Compliance Oversee day-to-day operations to ensure efficiency and consistency Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements Implement and maintain best-practice property management processes and systems Manage risk and resolve complex issues or escalated matters Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters Manage utility transitions and landlord utility readings Reporting & Administration Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance Maintain accurate property records, compliance documentation, and tenancy files Assist with budgeting, forecasting, and cost control for maintenance and operational expenditure Support to Lettings & Operations Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers Assist with coordination of move-ins and move-outs Provide operational input into asset management decisions and portfolio strategy Support wider Operations and Business Development initiatives as required Marketing & Portfolio Support Assist with marketing properties across portals and internal channels Provide market feedback from viewings to inform pricing and strategy Support portfolio growth by delivering a high standard of service Skills & Experience Essential Experience in residential lettings or a customer-facing property role Strong communication and interpersonal skills Well-organised with good attention to detail Confident conducting viewings and dealing with the public Basic knowledge of UK lettings legislation Full UK driving licence and willingness to travel Desirable ARLA / Propertymark qualification or working towards Experience with property management or inspections Familiarity with multi-property or portfolio environments Package & Benefits Competitive salary commensurate with experience Company vehicle or travel allowance Performance-based bonuses Professional development opportunities Location This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations
Handyman / Multitrader 35,000 + Bonus Monday-Friday, 8:00am-4:30pm Company Van + Tools Provided We are seeking an experienced Handyman/Multitrader to maintain a portfolio of residential properties. This mobile role is ideal for someone who is confident working independently and has a broad range of maintenance and repair skills. Key Responsibilities: Carrying out general repairs and maintenance across multiple properties Basic plumbing, carpentry, painting, decorating, and minor electrical tasks Lone working across various sites - must be comfortable managing your own schedule Responding to maintenance requests promptly and professionally Ensuring all work is completed to a high standard Requirements: Proven handyman or multitrade experience Comfortable and confident working alone Full, clean UK driving licence Strong communication and problem-solving skills Self-motivated with excellent time management What We Offer: 35,000 salary plus performance-based bonus Monday-Friday hours (8:00am-4:30pm) Company van and tools provided Friendly and supportive team environment
Apr 29, 2026
Full time
Handyman / Multitrader 35,000 + Bonus Monday-Friday, 8:00am-4:30pm Company Van + Tools Provided We are seeking an experienced Handyman/Multitrader to maintain a portfolio of residential properties. This mobile role is ideal for someone who is confident working independently and has a broad range of maintenance and repair skills. Key Responsibilities: Carrying out general repairs and maintenance across multiple properties Basic plumbing, carpentry, painting, decorating, and minor electrical tasks Lone working across various sites - must be comfortable managing your own schedule Responding to maintenance requests promptly and professionally Ensuring all work is completed to a high standard Requirements: Proven handyman or multitrade experience Comfortable and confident working alone Full, clean UK driving licence Strong communication and problem-solving skills Self-motivated with excellent time management What We Offer: 35,000 salary plus performance-based bonus Monday-Friday hours (8:00am-4:30pm) Company van and tools provided Friendly and supportive team environment
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
Apr 26, 2026
Full time
Assistant Manager - Build-to-Rent Location: Salford Salary: 30,000 - 35,000 Hours: 45 hours per week Contract: Full-time, Permanent The Opportunity I'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity. This is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance. You'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community. The Role Working closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence. This is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination. Key Responsibilities Supporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy Assisting with leasing activity, including viewings and converting enquiries Acting as a key point of contact for residents, delivering a high level of customer service Coordinating day-to-day operations to ensure smooth running of the building Supporting rent collection, invoicing, and basic financial administration Assisting with health & safety compliance and maintaining accurate records Working alongside maintenance teams to manage PPM and reactive works Supporting resident engagement initiatives, including events and community-building activities Assisting with social media and marketing initiatives to drive occupancy and engagement Supporting efficient move-in and move-out processes About You Experience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment Strong customer service skills with a resident-first mindset Highly organised with the ability to manage multiple priorities Confident communicator, both face-to-face and in writing Proactive, hands-on, and solutions-focused A team player with a strong sense of ownership and accountability Basic understanding of financial processes (rent collection, invoicing, etc.) is beneficial Competent with Microsoft Office (Word, Excel, Outlook) Why Apply? Opportunity to join a growing and reputable operator within the living sector Exposure to all aspects of BTR operations and resident experience Clear scope for progression and career development Work within a modern, amenity-rich residential environment Be part of building a genuine community, not just managing a building
Investment Analyst We're hiring an Investment Analyst to join a fast-growing real estate investment and development platform focused on the living sector (PBSA, Build-to-Rent, Co-Living). This role offers hands-on exposure to transactions, development, capital raising, and strategy, with strong progression opportunities as the business scales across the UK and Europe. What you'll do: Underwrite and analyse new acquisitions and disposals Support due diligence and Investment Committee processes Assist with equity and debt funding, including global institutional investors Prepare investor reports, presentations, and marketing materials Contribute to data-driven insights for investment decisions What we're looking for: Background in real estate investment (living sector a plus) Strong financial modelling & appraisal skills Understanding of real estate due diligence (legal, tax, technical) Excellent communication and presentation skills Entrepreneurial mindset, detail-oriented, collaborative This is a great opportunity to work directly on high-value transactions within a collaborative team and be part of an exciting growth journey.
Sep 23, 2025
Full time
Investment Analyst We're hiring an Investment Analyst to join a fast-growing real estate investment and development platform focused on the living sector (PBSA, Build-to-Rent, Co-Living). This role offers hands-on exposure to transactions, development, capital raising, and strategy, with strong progression opportunities as the business scales across the UK and Europe. What you'll do: Underwrite and analyse new acquisitions and disposals Support due diligence and Investment Committee processes Assist with equity and debt funding, including global institutional investors Prepare investor reports, presentations, and marketing materials Contribute to data-driven insights for investment decisions What we're looking for: Background in real estate investment (living sector a plus) Strong financial modelling & appraisal skills Understanding of real estate due diligence (legal, tax, technical) Excellent communication and presentation skills Entrepreneurial mindset, detail-oriented, collaborative This is a great opportunity to work directly on high-value transactions within a collaborative team and be part of an exciting growth journey.
