Deverell Smith Ltd

6 job(s) at Deverell Smith Ltd

Deverell Smith Ltd Cambridge, Cambridgeshire
Jul 27, 2026
Full time
The Role We are seeking an experienced Associate Leasing Manager with Build-to-Rent experience to support the full lease-up of 70 BTR homes at this scheme. This is a delivery-focused, site-based role with clear accountability for operational leasing performance, resident experience, and achieving occupancy targets during the initial lease-up and stabilisation period. You will work closely with the Regional BTR Operations Manager, the asset owner, the development partner, the operational partner, and the Managing Agent's Estate Management and BTR Front of House teams. This role requires a strong on-site presence throughout the lease-up period and demands a highly collaborative individual who integrates quickly and delivers exceptional results. Key Responsibilities Lease-Up & Operational Performance Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Marketing & Strategy Support Implement an agile marketing plan adapted based on incoming enquiries and tenant profiles. Support the delivery of leasing strategy including positioning, pricing and channel mix, from digital marketing to local agents and corporate lettings. Identify opportunities to cross-sell to office occupiers on the estate. Compliance & Tenancy Administration Undertake prospective resident assessments adhering to the Managing Agent's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets. Reporting & Performance Management Capture and record all feedback on viewings, producing weekly reports to the Regional BTR Operations Manager. Produce regular reports on overall operations, performance against targets, and occupancy levels. Use simple reporting and dashboards to track performance and identify opportunities to improve conversion. Action diary reminders daily and maintain accurate records. Stakeholder Management & Collaboration Build strong working relationships with the tenancy team, General Manager, Estate Management Office, and BTR Front of House team. Work collaboratively with colleagues across marketing, community & events and sustainability to ensure amenities and programming support leasing and retention. Establish and maintain ongoing relationships with third-party suppliers. Attend regional management meetings, site meetings and Client core group meetings as required. Market Knowledge & Brand Promotion Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors. Understand and promote the scheme's brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place. Understand how Built to Rent delivery differs from traditional private rental sector operations. Key Performance Measures Occupancy levels against targets Leasing velocity and days to let Conversion rates from enquiries to viewings to lets NPS score from residents Income vs Expenditure Void periods and costs Candidate Requirements Proven track record of leasing Build-to-Rent schemes at pace Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures Commercially minded, delivery-focused and confident working autonomously Professional, personable and credible with residents and stakeholders Strong Cambridge and South-East residential market knowledge is highly desirable Remuneration & Benefits Competitive salary (negotiable) + performance-linked bonus Benefits & Professional Development package TBC
Deverell Smith Ltd City, London
Jul 27, 2026
Full time
The Section 13 Manager is responsible for administering the full end-to-end Section 13 rent-increase process across our Build-to-Rent (BTR) portfolio. This includes issuing statutory notices, coordinating evidence-based rent proposals, supporting resident negotiations, managing escalations to the First-tier Tribunal (FTT), and ensuring all compliance, communication, and system-update requirements are met. Job Requirements Administrate the Section 13 Process Manage the administration of the Section 13 rent-increase process from notice preparation through to completion. Ensure notices meet statutory requirements and are served within defined internal timelines. Track and manage all deadlines to avoid delays in uplift or revenue loss. Coordinate all supporting documentation, system updates, and workflow steps. Market Evidence & Rent Justification Compile and analyse rental comparables and market data to justify proposed increases. Ensure all rent proposals meet market-rent requirements. Collaborate with pricing, leasing, and asset strategy teams. Resident Negotiation & Communication Act as the primary contact for residents. Conduct structured negotiation conversations. Document all outcomes and ensure written agreements are recorded. First-tier Tribunal Case Preparation & Representation Prepare evidence bundles, timelines, and documentation for FTT challenges. Represent the landlord professionally at hearings. Governance, Reporting & Compliance Maintain a complete register of notices, negotiations, outcomes, and cases. Ensure compliance with statutory obligations and internal policies. Produce regular reports on performance, risks, and efficiency. Cross-Functional Collaboration Work closely with Leasing, Operations, Finance, Systems, and Resident Services teams. Provide training and guidance. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. Observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. Act as an ambassador for the Company in your conduct during working hours and in all contact with customers and third parties connected with the Company's business. Support the Marketing Team to implement engaging community building events for residents. Undertake any other duties as are reasonably requested from time to time. Person Specification Essential Understanding of tenancy legislation. Strong administrative capability. Excellent communication and negotiation skills. High accuracy and attention to detail. Desirable Experience in BTR/PRS/property management. Familiarity with tribunal processes. Strong systems literacy.
Deverell Smith Ltd
Jul 27, 2026
Full time
Job Title: Office Manager Location: Regent Street, West London - ( 1 Day at Reading office) Schedule: Monday - Friday 9-5:30pm Salary: 35K + Bonus Job Description: I'm currently seeking an experienced and proactive Office Manager to join a real estate team in West London (Oxford Circus) . The ideal candidate will be responsible for ensuring the smooth operation of the office environment and supporting our employees. This role involves a variety of administrative tasks, requiring excellent organisational skills and attention to detail. Key Responsibilities: Employee On boarding and HR: Assist in on boarding new employees. Maintain employee records and ensure HR compliance. Handle employee inquiries on HR matters. Office Management: Manage office supplies, equipment, and mail distribution. Develop and implement office policies and procedures. Maintain a clean and organised work space. Manage office supply inventory and order as needed. Coordinate office equipment purchases and maintenance. Administrative Support: Coordinate schedules and meetings for executives and team members. Answer calls and assist visitors. Plan team-building activities and company events. Arrange logistics for conferences and off-site events. Coordinate employee travel arrangements. Assist in developing and managing the office budget. Health and Safety: Ensure compliance with health and safety regulations. Implement safety measures in the office. Miscellaneous: Handle miscellaneous administrative tasks. Adapt to changing office needs and assist with special projects. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in office software (e.g., MS Office). Knowledge of HR practices and compliance is a plus. Ability to handle multiple tasks and prioritise effectively. Attention to detail and problem-solving skills. Ability to adapt to a dynamic work environment. If this sounds like something you would be interested in and have the necessary experience required, then feel free to apply. Alternatively, if you would like to know more information about the position then contact Jonathan Catt at deverellsmith for a more in-depth chat. We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
Deverell Smith Ltd
Jul 22, 2026
Full time
Maintenance Supervisor Location: Canary Wharf Salary: 41,200 + Bonus Hours: 37.5 hours per week 5 days out of 7 (including weekends and bank holidays on a rota basis) About the Company Our client is a leading owner and operator of premium residential communities across Central London. They are recognised for delivering exceptional customer experiences, high-quality accommodation and industry-leading operational standards. With an expanding portfolio and significant investment in new developments, this is an exciting opportunity to join a growing business that values innovation, sustainability and career development. The Role We are seeking an experienced Maintenance Supervisor to support the day-to-day maintenance operations of a large residential community. This is a hands-on leadership role where you will oversee maintenance activities, support a team of Maintenance Operatives and work closely with the Maintenance Manager to ensure the building is safe, compliant and maintained to an exceptional standard. You'll play a key role in delivering an outstanding resident experience by ensuring maintenance issues are resolved efficiently while maintaining excellent health and safety and compliance standards. Key Responsibilities Maintenance Operations Support the daily operation of the maintenance department across the development. Allocate and prioritise Planned Preventative Maintenance (PPM), reactive maintenance and lifecycle works. Ensure apartments, communal areas and building infrastructure are maintained to the highest standard. Support apartment turnaround programmes to ensure homes are ready for occupation. Assist the Maintenance Manager and provide leadership during periods of absence. Team Leadership Supervise, support and motivate a team of Maintenance Operatives. Allocate workloads and monitor performance to ensure high standards are consistently achieved. Provide coaching, guidance and on-the-job training to develop team capability. Promote a positive, proactive and customer-focused culture. Compliance & Health & Safety Support statutory compliance across the development. Assist with Risk Assessments and Method Statements (RAMS). Support Legionella management and other compliance programmes. Ensure maintenance records are accurately maintained using CAFM systems. Assist with internal and external audits and ensure remedial actions are completed. Monitor contractor performance and ensure works are carried out safely and in accordance with company standards. Resident & Contractor Management Build strong relationships with residents, contractors and internal teams. Respond promptly to maintenance queries and ensure excellent customer service is delivered. Work collaboratively with operational and front-of-house teams to create a seamless resident experience. Drive continuous improvements in service delivery and resident satisfaction. About You To be successful, you'll have: Previous experience supervising a maintenance team within a residential, hospitality or facilities management environment. Strong knowledge of planned and reactive building maintenance. Experience managing contractors and statutory compliance. Good understanding of Health & Safety legislation and maintenance best practice. Experience using CAFM or similar maintenance management systems. Excellent organisational, communication and leadership skills. A proactive, hands-on approach with the ability to prioritise a busy workload. Ideal Experience Candidates with experience in the following sectors are highly desirable: Purpose-Built Student Accommodation (PBSA) Build-to-Rent (BTR) Co-living High-rise residential developments Large-scale residential or mixed-use developments We would also welcome applications from candidates working within hotels, facilities management, residential property management or similar customer-focused environments with responsibility for maintaining large, occupied buildings. Benefits Competitive salary 10% discretionary annual bonus 28 days annual leave plus a volunteering day Enhanced pension contribution Health Cash Plan Life Assurance Employee Assistance Programme Training and career development opportunities Retail discounts Discounted gym membership Cycle to Work Scheme Travel Loan Enhanced family leave Long service awards Uniform provided Apply This is an excellent opportunity to join a market-leading residential operator offering genuine career progression, a supportive team environment and the opportunity to work within some of London's most impressive residential developments. Candidates with experience in PBSA, Build-to-Rent, Co-living or high-rise residential environments will be particularly well suited to this opportunity.
Deverell Smith Ltd
Jul 22, 2026
Full time
Interior Design Director - Global Hotel Developer Location: London, UK (world travel involved) Salary: 100,000+ (DOE, plus benefits package) Reports to: Chief Development Director The Role We are looking for a interior Design Director - or Global Design Director - to take full ownership of the interior design vision and execution across our international portfolio of luxury hotels. This is a rare opportunity for a proven creative leader to shape the aesthetic identity of a growing global hospitality brand, working across multiple markets, cultures, and property types. You will be the driving creative force behind every hotel in the portfolio - from concept and brand storytelling through to final styling and guest experience. You'll sit at the intersection of design, brand, and operations, ensuring every property delivers a distinctive, best-in-class interior that reflects the highest standards of luxury hospitality. This role demands a genuine industry powerhouse: someone with the taste, network, and authority to set direction - and the operational rigour to see it through, on time, on brand, on budget. Key Responsibilities Creative Leadership & Vision Define and own the global design vision and creative direction across all hotel properties, ensuring a cohesive yet locally-inspired identity for each destination. Set and maintain design standards, brand guidelines, and quality benchmarks across the entire portfolio. Lead concept development for new openings, renovations, and rebranding projects, from initial vision through to final sign-off. Stay ahead of global design trends, luxury hospitality benchmarks, and emerging talent to keep the brand at the forefront of the industry. Team & Studio Management Build, lead, and mentor a high-performing global design team, including in-house designers and regional leads. Manage relationships with external architects, interior design studios, FF&E specialists, and artisans across multiple geographies. Foster a culture of creative excellence, collaboration, and accountability across all design functions. Industry Network & Relationships Leverage an established black book of relationships with leading interior designers, architects, artisans, suppliers, and luxury brands to bring exceptional talent and craftsmanship to every project. Represent the brand at industry events, design fairs, and press engagements as the face of the company's design identity. Identify and cultivate strategic partnerships with luxury brands, artists, and craftspeople for bespoke collaborations. Project & Stakeholder Management Oversee design delivery across multiple concurrent hotel projects worldwide, ensuring alignment with programme, budget, and brand standards. Act as the senior creative point of contact for owners, operators, hotel brand representatives, and investors. Work closely with development, construction, and operations teams to ensure design intent is preserved from concept through to completion. Manage design budgets and procurement strategy, balancing creative ambition with commercial reality. Quality & Brand Standards Conduct design reviews and site visits across the global portfolio to ensure consistency and quality control. Ensure all properties reflect the brand's positioning within the luxury market and respond sensitively to local culture and context. What We're Looking For 10+ years' experience in luxury hospitality interior design, with a strong portfolio of high-end hotel projects delivered internationally. A significant, well-established network ("little black book") of designers, architects, artisans, and suppliers within the luxury hospitality space. Proven experience managing multidisciplinary teams and leading design delivery across multiple simultaneous international projects. Deep knowledge of prime hotel design - from 5-star flagship properties to boutique luxury concepts - and an instinct for what defines a truly exceptional guest experience. Strong commercial acumen: experience managing budgets, procurement, and supplier negotiations at scale. Confident, credible presence with owners, operators, and brand stakeholders - someone who can command a room and hold their own with the most demanding clients. A natural leader and decision-maker: someone who takes charge, sets direction, and drives projects to completion without losing sight of design integrity. Willingness and ability to travel extensively and work across multiple time zones and cultures. Degree or postgraduate qualification in Interior Design, Architecture, or related field preferred. What We Offer Base salary 100,000+ (dependent on experience) Performance-related bonus Extensive international travel The opportunity to shape the creative identity of a growing global luxury hotel portfolio A senior leadership role with genuine autonomy and influence This is a high-visibility, high-impact leadership position for someone who wants to leave their mark on the global luxury hospitality landscape - a true powerhouse ready to take full ownership of design excellence across our portfolio.
Deverell Smith Ltd
Sep 23, 2025
Full time
Investment Analyst We're hiring an Investment Analyst to join a fast-growing real estate investment and development platform focused on the living sector (PBSA, Build-to-Rent, Co-Living). This role offers hands-on exposure to transactions, development, capital raising, and strategy, with strong progression opportunities as the business scales across the UK and Europe. What you'll do: Underwrite and analyse new acquisitions and disposals Support due diligence and Investment Committee processes Assist with equity and debt funding, including global institutional investors Prepare investor reports, presentations, and marketing materials Contribute to data-driven insights for investment decisions What we're looking for: Background in real estate investment (living sector a plus) Strong financial modelling & appraisal skills Understanding of real estate due diligence (legal, tax, technical) Excellent communication and presentation skills Entrepreneurial mindset, detail-oriented, collaborative This is a great opportunity to work directly on high-value transactions within a collaborative team and be part of an exciting growth journey.