Deverell Smith Ltd

We're working with a well-backed developer/main contractor in London, looking to appoint an experienced MEP Manager to work on a project in Wembley. This is a key delivery role on large-scale student accommodation project overseeing all mechanical, electrical and public health packages. You'll be working closely with construction, design and subcontractor teams to drive delivery on complex projects. You'll be responsible for programme, coordination, quality and compliance across all building services elements. Key responsibilities include: Managing MEP subcontractors through procurement, installation and commissioning phases Coordinating design development and resolving technical challenges Driving programme and ensuring works are delivered in line with key milestones Overseeing quality assurance and commissioning processes Liaising with consultants, local authorities and utility providers Supporting integration of services within architecturally led schemes What we're looking for: Proven experience as an MEP Manager or Senior Building Services Manager on large-scale London developments Track record delivering projects valued at 100m+ Strong technical understanding across mechanical, electrical and public health systems Experience working for a developer, main contractor or tier-one subcontractor Commercial awareness and ability to manage subcontractor performance Confident communicator with the ability to coordinate multiple stakeholders This is an opportunity to join a forward-thinking developer with a strong pipeline of work across London, offering long-term career progression and exposure to high-profile schemes.

Job Title: Office Manager Location: Regent Street, West London - ( 1 Day at Reading office) Schedule: Monday - Friday 9-5:30pm Salary: 30K- 35K Job Description: I'm currently seeking an experienced and proactive Office Manager to join a real estate team in London. The ideal candidate will be responsible for ensuring the smooth operation of the office environment and supporting our employees. This role involves a variety of administrative tasks, requiring excellent organisational skills and attention to detail. Key Responsibilities: Employee On boarding and HR: Assist in on boarding new employees. Maintain employee records and ensure HR compliance. Handle employee inquiries on HR matters. Office Management: Manage office supplies, equipment, and mail distribution. Develop and implement office policies and procedures. Maintain a clean and organised work space. Manage office supply inventory and order as needed. Coordinate office equipment purchases and maintenance. Administrative Support: Coordinate schedules and meetings for executives and team members. Answer calls and assist visitors. Plan team-building activities and company events. Arrange logistics for conferences and off-site events. Coordinate employee travel arrangements. Assist in developing and managing the office budget. Health and Safety: Ensure compliance with health and safety regulations. Implement safety measures in the office. Miscellaneous: Handle miscellaneous administrative tasks. Adapt to changing office needs and assist with special projects. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in office software (e.g., MS Office). Knowledge of HR practices and compliance is a plus. Ability to handle multiple tasks and prioritise effectively. Attention to detail and problem-solving skills. Ability to adapt to a dynamic work environment. If this sounds like something you would be interested in and have the necessary experience required, then feel free to apply. Alternatively, if you would like to know more information about the position then contact Jonathan Catt at deverellsmith for a more in-depth chat. We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

MEP Design Manager A leading property developer is seeking an experienced MEP Design Manager to join the team on a flagship London development. This is an excellent opportunity for a technically strong design professional to take ownership of the MEP design process from consultant appointment through to construction delivery, working on a high-profile project with significant long-term opportunities for progression. The Role Working closely with the project and delivery teams, you will manage the development of MEP design information through RIBA Stages 3 and 4, ensuring consultants deliver coordinated, high-quality solutions in line with programme requirements. As the project progresses into construction, you will oversee the transition to contractor-led design development, ensuring the original design intent is maintained through Stage 5 delivery. You will also provide technical support to project teams, review contractor submissions, and act as a key interface between consultants, contractors, and internal stakeholders. Key Responsibilities Manage MEP design development through RIBA Stages 3 and 4. Procure and manage external design consultants. Drive programme, coordination, and design quality. Review technical submissions and design deliverables. Support contractor-led design development through Stage 5. Ensure design intent is maintained throughout construction. Provide technical guidance to project and site teams. Coordinate effectively with consultants, contractors, and internal stakeholders. About You Proven experience in MEP Design Management. Strong understanding of design delivery through RIBA Stages 3-5. Experience working for a developer, main contractor, consultancy, or similar environment. Excellent technical review and stakeholder management skills. Able to drive design teams and manage complex project interfaces. Strong communication and leadership capabilities. What's On Offer 85,000 - 100,000 basic salary + bonus Major London development projects & pipeline Senior position within a growing business Excellent long-term career progression opportunities

Overall Purpose The Housekeeper plays a vital role in delivering a welcoming, safe, and comfortable environment for residents, guests, and staff, contributing to the overall quality of the living experience and upholding brand standards. The role ensures that all residential and communal areas are cleaned and maintained to the highest standard of hygiene, cleanliness, and presentation. Key Relationships Internal: The Neighbourhood Manager, site team members, Central Support teams. External: Residents, guests, third party suppliers and contractors Key Responsibilities & Accountabilities Carry out internal and external general cleaning to communal areas of the buildings including apartment cleans as required. Clean offices and apartments as required to include, but not be limited to, sweeping, hoovering, mopping, dusting and all other general cleaning in all areas of responsibility. Daily cleaning of front entrances inclusive of light fittings, handrails, pictures and paintwork. Sweep, mop, clean and polish all lifts inclusive of fixtures and fittings. Inspect and clean all internal common area windows and surfaces, ledges, doors and skirting. Inspecting all common areas for lights-out, damage and cleanliness daily, inclusive of stairways, corridors, passageways and car parks. Daily usage of an industrial vacuum cleaner for hard floor cleaning and carpet hoovering. Wash walls, woodwork, door panels, windows and partitions, using reach and wash equipment as required. Clean rugs, carpets, and upholstered furniture using vacuum cleaners and equipment provided. Other cleaning tasks may be required, including but not limited to scrubbing, waxing and polishing floors. Use and maintain personal protective equipment provided. Use only cleaning materials supplied and adhere to COSHH regulations. Accountable for cleaning equipment and cleaning consumable stock control, maintaining written records and ensuring the required stock of consumables are available. Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company. Qualifications & Experience Experience of working in a residential setting essential Customer service experience essential Ability to operate commercial cleaning equipment competently and safely COSHH Training Key Skills & Competencies High level of attention to detail Good communication skills to interact professionally with residents and guests Self-motivated to work alone as well as part of a team

KEY RESPONSIBILITIES Customer Service Provide excellent customer service to residents, prospective tenants, contractors and visitors Be the first point of contact for handling resident complaints, ensuring a speedy and efficient resolution and escalating promptly to the Property Manager or Area Operations Manager when needed Organise, promote and conduct resident events to promote community and drive resident engagement within the building Seek ways to exceed service expectations, driving NPS and building reviews on platforms such as Google and TrustPilot Share communications via the Marketing Team to keep residents informed and react to changing circumstances Sales Lead the implementation of sales strategies with the support of the Property Manager Support the Property Manager with external stakeholder management such as key universities and language schools Maintain a thorough understanding of current competition and market conditions Conduct viewings with prospective residents, ensuring the building is always shown in the best possible light Ensure mystery shopping feedback is acted on Ensure all enquiries are recorded and responded to in a professional and timely manner Ensure move-ins are well-managed and aligned with our customer promise Effectively execute the arrears process, conducting conversations and navigating complex accounts Keep property management software updated promptly, ensuring data is accurate and handled with care Assist with the management of operational budgets, approval of invoices and monthly reconciliation of credit card expenditure Support the Property Manager with generating reports on key operational metrics Support the Finance team with processing key property accounts in line with correct internal guidelines Team Management and Development Deputise for the Property Manager in their absence Support new team members through training, guidance and mentorship Assist with interviewing candidates and collating new starter documents Attend and constructively contribute to team meetings, sharing knowledge and supporting new ideas and improved processes Monitor the team rota to ensure appropriate cover for the building Contribute to a positive team spirit, working in line with company values and encouraging others to do the same Encourage and motivate team members to act as true ambassadors of the building and the business Role model collaboration with colleagues and key stakeholders across the business Facilities Management & Building Compliance Comply with Fire and Health & Safety policies and statutory regulations Conduct and record scheduled flat inspections, completing all resultant actions in a timely manner Support the Property Manager with the management of the property turnaround process at end of tenancy Provide day-to-day assistance with management of reactive maintenance issues and compliance checks Monitor planned preventative and reactive maintenance using the facilities management software platform Work with the Property Manager and Regional Facilities Manager to manage contractor activities across hard and soft services Identify and share opportunities for financial savings and efficiencies Provide out of hours support when required Assist with the general upkeep and appearance of the property and report any serious deficiencies, hazards or issues to the Property Manager and Regional Facilities Manager QUALIFICATIONS & EXPERIENCE Essential Demonstrates core traits of honesty, integrity and intelligence Proven track record of working in a residential building Demonstrable experience delivering strong results against sales targets Excellent customer relationship skills and attention to detail Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office Strong team player with a willingness to support others A positive, can-do attitude with a desire to achieve outstanding results Ability to work independently Ability to deal with sensitive information and maintain confidentiality at all times Ability to work weekends and public holidays in line with the rota Ability to provide out of hours support for urgent issues affecting the building or residents

Role Overview Our client is a global real estate investment and operating company with a substantial UK residential BTR portfolio, currently expanding with a clear strategic focus on operational excellence and regulatory leadership. With the Renters' Rights Act reshaping the regulatory landscape - particularly around Section 13 rent challenges - the business is centralising expertise to ensure a consistent, defensible and fair approach to market rent determination across the portfolio. Sitting within the Investment team, the Rent Review & Tribunal Analyst is a newly created pivotal role supporting the Revenue Management function to oversee rent challenges referred to the First-tier Tribunal (FTT) Property Chamber, ensuring high-quality evidence preparation, robust market analysis, and strong regulatory compliance. This role blends analytical depth, regulatory insight, and operational coordination, acting as an internal specialist who supports the business in protecting income integrity while removing Tribunal involvement from on-site teams. You will build the rent evidence framework, manage case preparation, assist with Tribunal representation, and provide high-quality analysis on rental markets, competitors, and Tribunal trends. Key Responsibilities Tribunal Case Management & Support Serve as the business's primary FTT representative for all Section 13 rent challenges Support the Business Performance Analyst; maintain accurate case records and audit trails Prepare and present evidence packs, rent schedules and analyses within statutory deadlines Coordinate all hearing logistics (virtual and in-person) ensuring well-prepared, compliant attendance Market Rent Analysis & Evidence Preparation Develop and maintain a portfolio-wide methodology for evidencing and determining market rent Gather and analyse rental comparables (listings, achieved rents, lease terms and incentives); produce Tribunal-ready assessment packs Maintain records of challenges, submissions and determinations; feed learnings into pricing strategy Portfolio Insight & Continuous Improvement Track Tribunal decisions; produce monthly dashboards on challenge volumes, success rates and risk exposure Provide regular reports on pricing shifts, rental elasticity, supply/demand trends and Tribunal implications for rent strategy Identify risk exposure, recommend mitigations and drive data-led improvements to rent-setting and pricing governance Maintain a key working relationship with the Portfolio Administration team to ensure rent collection processes run smoothly (deferring S13 decisions, receiving challenge notices, updating tenant ledgers, etc) Stakeholder Management & Advisory Act as central escalation point for Operations on rent disputes Provide structured guidance to Site Teams to reduce Legal escalation Maintain cross-functional relationships across Asset Management, Finance, Legal, Compliance and Operations Deliver internal training on Tribunal process; communicate insights to support the business's objectives Compliance & Governance Maintain expert knowledge of the Renters' Rights Act, Section 13, FTT procedures and licensing frameworks Ensure all rent challenge activity is fair, defensible and governance-aligned Develop internal policy on rent governance and regulatory risk; maintain a central comparables repository Qualifications & Experience Essential Strong analytical skills with the ability to interpret and present rental data clearly Solid understanding of residential rental values and market dynamics Confident communicator - written and verbal - able to prepare structured evidence packs and present in formal or quasi-judicial settings Understanding of residential leasing compliance, tenancy structures and licensing frameworks Excellent attention to detail and organisational skills Proficiency in Excel and data tools; comfortable working with large volumes of market data Ability to manage multiple cases and statutory deadlines concurrently Self-motivated and comfortable working independently in a developing regulatory environment Desirable University degree in Real Estate, Finance, Economics, or a related field Experience of, or direct exposure to, the First-tier Tribunal (Property Chamber) or similar quasi-judicial forums Experience working with large, multi-asset residential portfolios Familiarity with rent benchmarking tools and market data platforms Experience in residential revenue management, asset management, valuation or lettings Additional industry-related qualifications (IRPM, ARLA, or similar)

Senior People Manager (12-Month FTC - Maternity Cover) About the Company We are a leading provider of high-quality, single-family rental homes across the UK, specialising in delivering thoughtfully designed homes in desirable neighbourhoods alongside an exceptional resident experience. Backed by globally recognised real estate investment partners, we are committed to enriching lives through renting. Our culture is collaborative, proactive, and people-focused - creating an environment where both residents and employees can thrive. The Opportunity We are seeking an experienced and commercially minded Senior People Manager to join the business on a 12-month fixed-term contract covering maternity leave. Reporting directly to the CEO, this role will provide both strategic oversight and hands-on delivery across all areas of the People & Culture function during an exciting period of growth. You will play a key role in ensuring continuity across HR operations, maintaining strong people processes, supporting managers, and fostering a positive and high-performing culture. This position would suit a confident HR professional who can quickly build credibility across the business, manage complex employee matters, and deliver pragmatic, solutions-focused people support. The role is primarily based in Reading, with occasional travel to London as required. Key Responsibilities Employee Relations & Employment Law Act as the lead advisor on complex employee relations matters, including disciplinaries, grievances, absence management, and performance issues. Provide expert guidance to managers and senior leaders on UK employment law, HR best practice, and company policy. Support and lead sensitive HR cases, ensuring fair, consistent, and compliant outcomes. Mitigate risk by delivering commercially balanced and pragmatic HR advice. HR Operations, Payroll & Benefits Oversee employee benefits administration, ensuring accuracy and effective communication. Manage payroll processes in partnership with internal stakeholders and external providers. Ensure employee data and records are maintained accurately and confidentially in line with GDPR requirements. Continuously review and improve HR processes and operational efficiencies. Performance Management & Talent Development Manage performance review cycles and ensure regular 1-1s are effectively tracked through HiBob. Coach and support managers to drive employee performance, engagement, and development. Lead and manage performance-related processes and cases where required. Recruitment & Onboarding Lead the full recruitment lifecycle, including workforce planning, interviewing, offer management, and onboarding. Ensure a seamless and engaging new starter experience. Continuously enhance onboarding and induction processes to support employee retention and engagement. HR Administration & Reporting Oversee all HR administration activities including contracts, employee changes, and leaver processes. Produce and analyse HR metrics across recruitment, retention, absence, performance, and employee relations. Provide meaningful insights and recommendations to senior leadership. Leadership, Culture & Office Management Line manage and support the development of the People Administrator and Culture Manager. Partner with the wider team to deliver engagement, wellbeing, and culture initiatives. Oversee office management to maintain a safe, effective, and well-run workplace environment. Act as a trusted advisor and positive influence across the business. Skills & Experience We are looking for someone with: Proven experience in a Senior HR Manager or similar leadership role within the UK. Strong knowledge of UK employment law and HR best practice. Experience across employee relations, payroll oversight, benefits administration, and performance management. A successful track record managing end-to-end recruitment and onboarding processes. Strong commercial awareness with the ability to balance business and people priorities. Excellent communication and stakeholder management skills, with confidence influencing at senior level. The ability to work autonomously, prioritise effectively, and manage multiple responsibilities. Experience using HR systems, ideally HiBob. High levels of discretion and professionalism when handling confidential information. Strong Microsoft Office skills. Reporting Line This role reports directly to the CEO.

Junior Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Junior Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.

Job Title: Office Manager Location: Regent Street, West London - ( 1 Day at Reading office) Schedule: Monday - Friday 9-5:30pm Salary: 30K- 35K Job Description: I'm currently seeking an experienced and proactive Office Manager to join a real estate team in London. The ideal candidate will be responsible for ensuring the smooth operation of the office environment and supporting our employees. This role involves a variety of administrative tasks, requiring excellent organisational skills and attention to detail. Key Responsibilities: Employee On boarding and HR: Assist in on boarding new employees. Maintain employee records and ensure HR compliance. Handle employee inquiries on HR matters. Office Management: Manage office supplies, equipment, and mail distribution. Develop and implement office policies and procedures. Maintain a clean and organised work space. Manage office supply inventory and order as needed. Coordinate office equipment purchases and maintenance. Administrative Support: Coordinate schedules and meetings for executives and team members. Answer calls and assist visitors. Plan team-building activities and company events. Arrange logistics for conferences and off-site events. Coordinate employee travel arrangements. Assist in developing and managing the office budget. Health and Safety: Ensure compliance with health and safety regulations. Implement safety measures in the office. Miscellaneous: Handle miscellaneous administrative tasks. Adapt to changing office needs and assist with special projects. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in office software (e.g., MS Office). Knowledge of HR practices and compliance is a plus. Ability to handle multiple tasks and prioritise effectively. Attention to detail and problem-solving skills. Ability to adapt to a dynamic work environment. If this sounds like something you would be interested in and have the necessary experience required, then feel free to apply. Alternatively, if you would like to know more information about the position then contact Jonathan Catt at deverellsmith for a more in-depth chat. We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

Investment Analyst We're hiring an Investment Analyst to join a fast-growing real estate investment and development platform focused on the living sector (PBSA, Build-to-Rent, Co-Living). This role offers hands-on exposure to transactions, development, capital raising, and strategy, with strong progression opportunities as the business scales across the UK and Europe. What you'll do: Underwrite and analyse new acquisitions and disposals Support due diligence and Investment Committee processes Assist with equity and debt funding, including global institutional investors Prepare investor reports, presentations, and marketing materials Contribute to data-driven insights for investment decisions What we're looking for: Background in real estate investment (living sector a plus) Strong financial modelling & appraisal skills Understanding of real estate due diligence (legal, tax, technical) Excellent communication and presentation skills Entrepreneurial mindset, detail-oriented, collaborative This is a great opportunity to work directly on high-value transactions within a collaborative team and be part of an exciting growth journey.