Deverell Smith Ltd

Lettings Negotiator - Single Family & Multifamily Housing Office-Based Role Hybrid Working I'm working with an established BTR Operator who are looking to expand their lettings team with an experienced Lettings Negotiator. This is a fantastic opportunity to join a growing business that values work-life balance and invests in their people. The Role: You'll be managing lettings across both single family housing and multifamily properties, handling the lettings cycle from initial enquiry through to tenancy agreement, without conducting viewings. This is a varied role where you'll be building relationships tenants and ensuring smooth lettings processes. What's on offer: This isn't just another lettings role - my client genuinely cares about their team's wellbeing and development. You'll enjoy 28 days holiday, comprehensive Bupa healthcare, life insurance, and a generous pension scheme through Royal London. There's free parking on-site, plus access to an electric car scheme and Bike2Work scheme for those looking at sustainable commuting options. This along with a competitive package makes this a really exciting opportunity. The role offers genuine hybrid working flexibility - you'll be office-based rather than working on-site at properties and work from home at least 2 days a week. There is a requirement to work 1 in 4 Saturdays from home and occasional late finishes until 7pm, but this comes with a later start time to maintain work-life balance. What I'm looking for: Previous lettings experience Strong negotiation and relationship-building skills Excellent communication abilities Someone who thrives in a target-driven environment Attention to detail and ability to manage multiple properties If you're ready for your next challenge in lettings and want to work with a company that truly values their employees, I'd love to hear from you. This role won't be on the market long, so please get in touch immediately for a confidential conversation. Contact me today to discuss this opportunity further.

Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager

Job Title: Lettings Consultant Location: Gloucester Monday-Friday 9-5:30pm 1-4 Saturdays Salary: 30- 35K plus bonus About the Role: We are looking for an enthusiastic and driven Lettings Consultant to join a fast-growing residential lettings business specialising in new-build family homes. Based in ddifferent sites in Gloucester , you will play a key role in delivering a seamless letting experience, managing the process from initial enquiry through to move-in, and helping customers find their ideal home. Key Responsibilities: Conduct property viewings and negotiate offers to drive occupancy. Gather feedback from prospective tenants to support pricing and marketing strategies. Deliver against operational KPIs, including lease-up targets, occupancy rates, net income, and customer satisfaction. Work closely with the Tenancy Progression team to ensure applications are processed efficiently. Conduct tenant check-ins and address queries throughout the tenancy process. Report lettings performance to the Lettings Manager. Identify and report any defects or maintenance issues to the Property Management team. Maintain accurate systems and data for all lettings activity. Collaborate with third-party agents when required. Undertake additional duties as delegated. Skills and Competencies: Experience in residential lettings, real estate, or sales; BTR/PRS experience preferred but not essential. Exceptional customer service and strong verbal and written communication skills. Highly organised with the ability to manage multiple priorities effectively. Confident working autonomously, making informed decisions, and initiating action in line with processes. Collaborative team player with the ability to inspire and motivate colleagues. Strong problem-solving skills and the ability to resolve issues efficiently. Professional in presenting and interpreting information accurately. High level of confidentiality and integrity. Ambition to grow within a fast-scaling organisation with opportunities for career progression. Reporting To: Lettings Manager

Events Coordinator / Assistant - Co-Living (London) I'm working with a co-living company in London looking for enthusiastic events staff to help bring their resident experience to life. Whether you're coordinating the details behind the scenes or getting hands-on with setup and breakdown, you'll play a key role in creating memorable moments for their community. What you'll be doing: Running and supporting resident events from start to finish, coordinating logistics and suppliers, managing setup and breakdown, and being a friendly, proactive presence on the ground. What we're looking for: Experience in hospitality, events, or a similar fast-paced environment. You'll be organised, a strong communicator, and comfortable rolling up your sleeves when needed. A genuine enthusiasm for community and people goes a long way here. Hours: This is a part-time role at 20 hours per week, primarily covering evenings and weekends - ideal for someone looking to fit work around other commitments or build experience alongside a main role. They're hiring across coordinator and assistant-level roles, so whether you're stepping up or just starting out in events, I'd love to hear from you.

Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills

Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communications Customer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in between Operational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performance Commercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenue The General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.

Key Responsibilities Leasing Lead a leasing team responsible for touring and leasing, maximising occupancy and revenue Drive performance and standards within the team, ensuring consistent follow-ups on leads to achieve conversion rates in line with KPIs Take the lead in achieving occupancy targets and development KPIs, including driving average rent rates and management reporting Ensure all tours are conducted to a high standard and driven towards achieving a conversion Lead on the management of resident tenancies, including AST creation, move-in/out processes, and ensuring compliance Handle enquiries professionally, with an emphasis on customer service Work alongside external leasing agents, building positive relationships and increasing sales Provide competitor analysis, including undertaking mystery shops of nearby developments Support the marketing team with information and ideas based on activity, trends, and resident or enquiry feedback Handle resident tenancy renewals, striving to deliver against occupancy and revenue KPIs Be part of a comprehensive leasing team, working alongside Resident, Facilities and Management teams Complete relevant administrative tasks as required, including processing referencing details, ensuring information is correct on tenancy agreements, and handling tenancy and resident information Customer Service & Team Prioritise customer service, alongside maintaining a happy, motivated and ambitious team that is task-driven and results-orientated Deal with complaints with empathy, and praise with modesty Cover the Resident Team rota as and when required Build relationships with senior team members, stakeholders, and clients across the business Keep up to date with changes in technology, processes and industry standards, including local knowledge of recreation and retail Offer suggestions to improve operational performance Other Support the team in the management of the entire estate, including residential and commercial elements Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in The Leasing Team Leader will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible individual to join our team. The ideal candidate will ideally be well educated, although this is not a requirement. They will use their experience to contribute to the team by driving revenue, maintaining high occupancy and delivering outstanding customer service. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.

Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency

External Site Manager West London 65,000 - 75,000 A well-established London developer is looking to appoint an External Site Manager for a major student accommodation scheme in West London. The project is a high-rise development and the successful candidate will take ownership of all external works packages. Key Responsibilities Manage all external packages including fa ade, envelope, roofing, balconies and landscaping Coordinate subcontractors and ensure programme delivery Maintain high standards of health & safety and quality control Work closely with the Project Manager and wider site team Ensure works are delivered on programme and to specification Requirements Experience managing external packages on high-rise residential projects Strong subcontractor management skills Background with reputable main contractors or developers SMSTS, CSCS and First Aid This is a great opportunity to join a major London scheme with a strong project team already in place.

Design Manager (BSR / Gateway Stage) Camden, London 70,000 - 75,000 + package A London developer is looking to appoint a Design Manager to support the Building Safety Regulator (BSR) submission and Gateway process for a large 600+ unit residential scheme in Camden. This role will be heavily involved in regulatory coordination, design compliance and consultant management at a critical stage of the project. Key Responsibilities Manage the design coordination process for a large residential development Lead the BSR and Gateway submission process Coordinate architects, consultants and specialist designers Ensure compliance with building regulations and safety requirements Work closely with the development and construction teams Requirements Experience working as a Design Manager or Senior Technical Coordinator on large residential schemes Strong consultant management and coordination skills Experience within a developer or main contractor environment This is a key role on a major London scheme entering an important regulatory stage.

Commercial Director London 130,000 - 180,000 + package A leading London residential developer is seeking an experienced Commercial Director to lead the commercial function across multiple high-profile developments. This is a senior leadership role responsible for overseeing the full commercial lifecycle across a substantial pipeline of residential schemes. Key Responsibilities Lead the commercial strategy across multiple large-scale residential developments Oversee procurement, cost planning, and financial performance across projects Manage and mentor a senior commercial team Work closely with development, construction and finance teams Ensure strong contractual management and risk mitigation across the portfolio Report directly to executive leadership on commercial performance Requirements Proven experience in a Commercial Director / Commercial Lead role Strong background delivering large residential or mixed-use schemes in London Experience managing sizeable commercial teams Strong knowledge of procurement strategy and contract management Developer or main contractor background considered This represents an excellent opportunity to join a well-funded developer with an extensive London pipeline.

Assistant Design Manager West London 45,000 - 55,000 A London developer is seeking an Assistant Design Manager to join the team delivering a large student accommodation development in West London. This role will support the Design Manager in coordinating consultants and subcontractors throughout the construction process. Key Responsibilities Assist with coordination of the design team and specialist subcontractors Review technical drawings and ensure design compliance Track RFIs and design changes through the construction process Support the management of design information release Attend design and coordination meetings Requirements 1-3+ years experience in a design or technical role within construction Experience on residential or mixed-use schemes preferred Background with a contractor, developer or consultancy Degree or relevant qualification in construction / architecture / engineering Excellent opportunity for someone looking to develop their career within design management on a major London project.

Senior Site Manager (External Bias) London 80,000 - 90,000 A leading residential contractor is seeking a Senior Site Manager with a strong external packages background to join a high-end high-rise residential development in London. The successful candidate will lead a team of 6+ site staff and take responsibility for delivering key external elements of the scheme. Key Responsibilities Lead and manage a large site team including Site Managers and engineers Oversee fa ade, envelope and external works packages Coordinate subcontractors and ensure programme targets are met Maintain high standards of health & safety and build quality Work closely with the Project Manager and commercial team Requirements Proven experience as a Senior Site Manager on high-rise residential projects Strong background managing external packages Experience managing large site teams SMSTS, CSCS and First Aid This role offers the opportunity to join a high-profile London development with a strong pipeline of future projects.

Investment Analyst We're hiring an Investment Analyst to join a fast-growing real estate investment and development platform focused on the living sector (PBSA, Build-to-Rent, Co-Living). This role offers hands-on exposure to transactions, development, capital raising, and strategy, with strong progression opportunities as the business scales across the UK and Europe. What you'll do: Underwrite and analyse new acquisitions and disposals Support due diligence and Investment Committee processes Assist with equity and debt funding, including global institutional investors Prepare investor reports, presentations, and marketing materials Contribute to data-driven insights for investment decisions What we're looking for: Background in real estate investment (living sector a plus) Strong financial modelling & appraisal skills Understanding of real estate due diligence (legal, tax, technical) Excellent communication and presentation skills Entrepreneurial mindset, detail-oriented, collaborative This is a great opportunity to work directly on high-value transactions within a collaborative team and be part of an exciting growth journey.