Quick Apply Our client is seeking an experienced, proactive and approachable Customer Service Advisor / Trade Counter to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. Must have a full clean manual UK Drivers Licence as will be on a call out rota Key responsibilities of Customer Service Advisor: Take responsibility for handling customer orders and enquiries in an effective and efficient manner. To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team s goal of maintaining the highest quality of customer satisfaction. To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature. There will be some warehouse duties involved including manning of the trade counter when required. Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover. Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Participation in the annual stock take. Essential qualities for the role of Customer Service Advisor Must be well-presented, polite, helpful, proactive and motivated. MUST HAVE UK DRIVING LICENSE Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team. Must have a full clean UK Drivers Licence as will be on a call out rota Must be able to cover phones when required and attend call outs as necessary. Call outs are paid up to £100 per call out. Forklift licence would be an advantage however, not necessary but must be willing to undertake forklift training provided and paid for by the company Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). To start on 3rd November 2025. Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks. We look forward to hearing from you at Team CV LTD.
Jun 20, 2026
Full time
Quick Apply Our client is seeking an experienced, proactive and approachable Customer Service Advisor / Trade Counter to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. Must have a full clean manual UK Drivers Licence as will be on a call out rota Key responsibilities of Customer Service Advisor: Take responsibility for handling customer orders and enquiries in an effective and efficient manner. To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team s goal of maintaining the highest quality of customer satisfaction. To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature. There will be some warehouse duties involved including manning of the trade counter when required. Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover. Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction. Communicate enquires to the External Sales Engineers to enable maximisation of potential sales. Participation in the annual stock take. Essential qualities for the role of Customer Service Advisor Must be well-presented, polite, helpful, proactive and motivated. MUST HAVE UK DRIVING LICENSE Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes. As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties. Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team. Must have a full clean UK Drivers Licence as will be on a call out rota Must be able to cover phones when required and attend call outs as necessary. Call outs are paid up to £100 per call out. Forklift licence would be an advantage however, not necessary but must be willing to undertake forklift training provided and paid for by the company Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). To start on 3rd November 2025. Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks. We look forward to hearing from you at Team CV LTD.
WAREHOUSE / FORKLIFT DRIVER IMMEDIATE START Forklift/warehouse operative / Driver Drivers license is preferable but not essential MONDAY TO FRIDAY 07:30 - 17:00 Forklift Driver We are a leading company in the distribution industry, focused on delivering excellent customer service and building strong relationships with our clients. We are currently seeking a dedicated Warehouse Operative / forklift to join our team. A driving licence is essential, as you may be required to assist with deliveries and call outs. Forklift Driver Benefits Competitive pay for this Forklift driver role: £13-£19 per hour, with overtime paid at time and a half. Training and Development: Opportunity to gain a forklift licence and further your career. Career Progression from Warehouse Operative: Salary increase after completing a 12-week trial period. Work-Life Balance: Flexibility to assist with out-of-hours services as needed. Forklift driver Opportunities Opportunity to further develop skills within this forklift driver role, including the potential to earn a forklift license. Opportunity to contribute to a dynamic team environment. Gain hands-on experience as a Warehouse Operative with logistics and warehouse operations. Help maintain high levels of customer satisfaction. Support the branch in achieving its sales goals. The ideal candidate for the forklift driver role will have: A full UK driving licence and access to a vehicle. Strong communication skills to liaise with customers, team members, and management effectively. Basic product knowledge or the willingness to learn. Forklift/ Counterbalance valid license. Ability to work overtime at short notice, with overtime paid at time and a half. A proactive approach to customer service, problem-solving, and working in a team.
Jun 18, 2026
Full time
WAREHOUSE / FORKLIFT DRIVER IMMEDIATE START Forklift/warehouse operative / Driver Drivers license is preferable but not essential MONDAY TO FRIDAY 07:30 - 17:00 Forklift Driver We are a leading company in the distribution industry, focused on delivering excellent customer service and building strong relationships with our clients. We are currently seeking a dedicated Warehouse Operative / forklift to join our team. A driving licence is essential, as you may be required to assist with deliveries and call outs. Forklift Driver Benefits Competitive pay for this Forklift driver role: £13-£19 per hour, with overtime paid at time and a half. Training and Development: Opportunity to gain a forklift licence and further your career. Career Progression from Warehouse Operative: Salary increase after completing a 12-week trial period. Work-Life Balance: Flexibility to assist with out-of-hours services as needed. Forklift driver Opportunities Opportunity to further develop skills within this forklift driver role, including the potential to earn a forklift license. Opportunity to contribute to a dynamic team environment. Gain hands-on experience as a Warehouse Operative with logistics and warehouse operations. Help maintain high levels of customer satisfaction. Support the branch in achieving its sales goals. The ideal candidate for the forklift driver role will have: A full UK driving licence and access to a vehicle. Strong communication skills to liaise with customers, team members, and management effectively. Basic product knowledge or the willingness to learn. Forklift/ Counterbalance valid license. Ability to work overtime at short notice, with overtime paid at time and a half. A proactive approach to customer service, problem-solving, and working in a team.
Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). Salary: £13.00 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD.
Jun 17, 2026
Full time
Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). Salary: £13.00 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD.
