Marks Consulting Partners Limited

Relief Duty Officer Marks Consulting Partners are currently recruiting for a Relief Duty Officer to work with one of our local authority clients in Sussex. This is a temporary position paying £30 per hour. What you will be doing: Seeking to prevent homelessness arising wherever possible by working with people at risk, ensuring timely advice and assistance Discharging the council's statutory duties and responsibilities for homeless persons in accordance with the provisions set out in the 1996 Housing Act Fully investigating formal homelessness applications Making complex legal decisions regarding the council's duties to applicants What you will need: A minimum of 2 years' experience as a Housing Options Officer Previous experience of Home Connections/HOPE A strong working knowledge of homelessness law and policy If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration and development, housing services and HR staff to the public sector including housing associations, local authorities and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.

Marks Consulting Partners are recruiting a Complaints Officer to join one of our Housing Association clients in South London on a temporary basis. What you'll be doing: Managing stage 1 complaints as the first and last point of contact for residents, keeping them updated throughout the process Logging all complaints, compliments and MP and Councillor enquiries, ensuring they are investigated and resolved in a timely manner with learning outcomes identified Examining all evidence related to complaints, including information held on the CRM system, and interviewing colleagues as appropriate What you'll need: Experience of complaint investigation, handling and resolution Understanding of the importance of social housing and a commitment to delivering a high quality service A collaborative approach to working within a team and wider community A positive, customer-focused mindset If you would like further details about this position, please contact Sadie Haralambous at Marks Consulting Partners. If this role isn't quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, housing services, regeneration and development, and HR staff to the public sector, including housing associations, local authorities, and related private sector organisations. We do not advertise all of our vacancies, so please give us a call and register with us to be notified of all suitable roles.

Marks Consulting Partners are currently recruiting for a Head of Assets to work with a charitable housing organisation covering a Sussex, East Sussex, and Surrey patch, with an office based in Sussex. This is a permanent position paying 62,000 (negotiable depending on experience), with hybrid working available and a possible one-off relocation allowance. What you will be doing: Providing strategic and operational leadership across the organisation's asset and property functions as part of the extended leadership team Leading a substantial service delivery division and developing a high performance, value for money, customer centric culture, preferably in the housing, charitable or commercial sector Accountability for business and financial planning and budgetary operations across the asset and property function Delivering strategic asset management and a responsive repairs and voids service, through a thorough understanding of relevant legislation, statutory regulations and obligations Managing, motivating and supporting staff teams to achieve key performance indicators and make a meaningful difference to the lives of clients Leading change management and implementing best practice and continuous improvement initiatives in asset management and maintenance services What you will need: RICS or MCIOB qualification with evidence of continued professional development High levels of knowledge about property management in its widest context Experience of overseeing approaches to asset management and investment Experience of creating strategies and delivery plans Experience of procurement practices and contract management Demonstrable experience of strategic leadership at a senior level If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration and development, housing services and HR staff to the public sector including housing associations, local authorities and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.

Marks Consulting Partners are currently recruiting for a Head of Assets to work with one of our local authority clients in the West Midlands. This is a temporary position paying £600 per day, with hybrid working available. What you will be doing: Providing strategic leadership across a local authority's property and asset management function Managing and leading a team of surveyors and property professionals, ensuring effective delivery of asset and estates services Acting as the lead adviser on all asset management matters and providing professional guidance to senior leadership and elected members Leading the development and implementation of asset strategies to maximise the value and performance of the property portfolio Overseeing estate management, property management, valuations, acquisitions and disposals, and contract management activities Driving service improvements and ensuring assets are managed in line with corporate objectives and statutory requirements Developing effective relationships with internal departments, external organisations and key stakeholders Supporting the delivery of regeneration, capital and investment projects across the authority Ensuring strong governance, compliance and performance management across the asset function What you will need: MRICS qualification is essential Significant experience within asset management and estates functions, ideally within a local authority or public sector environment Proven experience managing and leading teams of surveyors and property professionals Extensive knowledge of estate management, valuations, property management, acquisitions and disposals, and contract management Experience operating at a senior management level and advising senior stakeholders on complex property matters Strong leadership, communication and stakeholder management skills Experience developing and implementing asset strategies and delivering service improvements Commercial awareness and the ability to manage a diverse property portfolio Previous experience within an interim local authority role would be highly desirable. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration and development, housing services and HR staff to the public sector including housing associations, local authorities and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.

Associate Director / Associate Building Surveyor A rare opportunity to help shape a growing consultancy in Glasgow A growing independent Building Consultancy in Glasgow is looking to appoint an Associate or Associate Director level Chartered Building Surveyor as part of its continued expansion. This is a genuinely important hire for the business and an excellent opportunity for someone who wants more visibility, influence and long term progression within a collaborative consultancy environment. You ll work closely with the Directors across a broad mix of project and professional Building Surveying instructions while helping support the next phase of the business s growth. What you ll be doing • Managing a varied portfolio of Building Surveying instructions • Delivering project management and contract administration work • Undertaking dilapidations, TDD, defect analysis and planned maintenance instructions • Managing client relationships and delivering high quality technical advice • Supporting junior surveyors and APC candidates • Playing a visible role within a growing consultancy team What they re looking for • MRICS Chartered Building Surveyor • Strong consultancy background • Experience across project and professional Building Surveying work • Comfortable managing instructions independently • Strong client facing and report writing skills • Collaborative mindset with leadership potential Salary & benefits • £60,000 to £75,000+ depending on level • Car allowance • Performance related bonus • Private healthcare • Life insurance • Pension contribution • Professional fees paid • Hybrid and flexible working • Clear progression route toward Director level Why this role will excite you • Genuine opportunity to influence and grow with the business • Broad and varied workload across project and professional services • Supportive and collaborative consultancy culture • Direct access to senior leadership and decision making • Opportunity to progress quicker than within larger corporate structures If you re looking for more autonomy, visibility and long term progression within a growing consultancy, this is well worth a confidential conversation. Apply now or get in touch for more information.

Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients in London. What the Job Will be doing Managing a caseload of current and former tenant rent accounts, ensuring income is maximised and arrears are minimised Monitoring rent accounts and taking early intervention action to prevent arrears from escalating Contacting residents through telephone calls, home visits, letters, emails and interviews to recover outstanding debt Negotiating realistic repayment arrangements and monitoring ongoing compliance Preparing and progressing arrears cases for legal action where appropriate Managing garage rent accounts and associated arrears recovery activity Providing residents with advice and support relating to rent payments, budgeting, debt management and welfare benefits Assisting residents with Universal Credit, Housing Benefit, Discretionary Housing Payments and other financial support schemes Identifying vulnerable residents and working with support agencies to sustain tenancies and prevent evictions Conducting home visits and delivering a resident-focused service that promotes positive outcomes Working collaboratively with Housing Officers, Customer Service teams and external agencies to resolve complex cases Meeting income collection targets and contributing to service improvement initiatives Ensuring all activity complies with housing legislation, data protection requirements and organisational policies What You Will Need Experience of rent arrears recovery within a Housing Association, Local Authority or TMO environment Experience managing a caseload and achieving collection targets Strong negotiation skills and experience agreeing repayment arrangements with residents Knowledge of Universal Credit, Housing Benefit and financial inclusion principles Understanding of tenancy sustainment and social housing practices Experience conducting home visits and managing challenging conversations Knowledge of legal remedies available for debt recovery Excellent customer service and communication skills Ability to work independently and manage competing priorities effectively