Hyperion Partners Limited

Hyperion Partners is delighted to be working with a respected Housing Association in London to recruit an experienced Compliance Officer . This is an excellent opportunity to join a customer-focused organisation committed to providing safe, high-quality homes and delivering outstanding services to its residents. As Compliance Officer, you will play a key role in ensuring the organisation remains compliant with statutory and regulatory obligations across property safety and building compliance. Working closely with internal teams and external contractors, you will help deliver an effective compliance programme that puts resident safety at the heart of everything. Key Responsibilities Monitor statutory compliance across key areas including gas, electrical, fire safety, asbestos, water hygiene (Legionella) and lifts. Schedule, track and monitor compliance inspections, servicing and remedial works. Ensure all compliance records, certification and documentation are accurate, up to date and audit-ready. Liaise with contractors to ensure inspections and works are completed within agreed timescales. Monitor contractor performance and escalate any compliance risks or overdue actions. Produce compliance reports and performance information for managers and stakeholders. Support internal and external audits and assist with regulatory inspections. Work collaboratively with colleagues across Property Services and Asset Management to maintain high levels of compliance. Respond to resident enquiries relating to compliance and building safety where required. Ensure all activities are carried out in line with relevant legislation, organisational policies and health and safety requirements. About You The successful candidate will have: Previous experience in a Compliance Officer, Property Compliance or Building Safety role within a Housing Association, Local Authority or social housing environment. A good understanding of statutory compliance within residential property. Knowledge of compliance areas including gas, electrical, fire safety, asbestos, Legionella and lifts. Excellent organisational skills with the ability to manage multiple priorities. Strong administrative skills and experience maintaining accurate compliance records. Confidence communicating with contractors, colleagues and residents. Good analytical skills with experience producing compliance reports and monitoring performance. Proficiency in Microsoft Office and experience using housing management or compliance management systems. A proactive approach with excellent attention to detail and a commitment to resident safety. What's on Offer Competitive salary. Generous holiday entitlement. Pension scheme. Flexible and hybrid working opportunities (where applicable). Ongoing training and professional development. The opportunity to join a supportive and values-driven Housing Association making a genuine difference to communities across London. If you are an organised Compliance Officer with experience in social housing and a passion for ensuring resident safety and regulatory excellence, Hyperion Partners would be pleased to hear from you.

Hyperion Partners are proud to be representing a highly regarded managing agent in their search for an experienced Property Manager to join their established and growing team in London. This is a fantastic opportunity for a driven and customer-focused property professional to take ownership of a residential leasehold portfolio, build strong client relationships, and play a key role in delivering exceptional property management services. Our client is seeking a Property Manager who combines strong technical knowledge with excellent communication skills and a proactive approach. You will be trusted to manage a portfolio of residential developments, ensuring properties are maintained to the highest standards while delivering a first-class experience for leaseholders, residents, clients, and stakeholders. The Role As Property Manager, you will take responsibility for the successful management of a residential leasehold portfolio, acting as the key point of contact between clients, residents, contractors, and internal teams. You will be responsible for ensuring operational excellence across your portfolio, resolving issues efficiently, and providing a proactive and professional service. Key Responsibilities Take full ownership of a portfolio of residential leasehold developments across London. Develop and maintain strong, trusted relationships with freeholders, resident associations, leaseholders, contractors, and key stakeholders. Carry out regular site inspections, identifying opportunities for improvement and ensuring developments are maintained to a high standard. Manage repairs, maintenance programmes, and contractor performance from instruction through to completion. Oversee service charge budgets, expenditure, and financial reporting, ensuring transparency and value for clients. Support major works programmes, including Section 20 consultation processes where required. Ensure properties remain compliant with all relevant health and safety legislation and industry regulations. Manage resident enquiries, complaints, and escalations with professionalism, ownership, and a solutions-focused approach. Provide regular updates and reporting to clients, demonstrating strong portfolio performance and service delivery. Collaborate with internal teams including accounts, maintenance, and operations to deliver a seamless customer experience. Maintain accurate records and ensure all property management systems and documentation remain up to date. Qualifications & Experience To be successful in this role, you will have: Proven experience as a Property Manager, Block Manager, or similar role within the leasehold property management sector. A recognised industry qualification, ideally TPI, ATPI, MTPI, or FTPI . Strong knowledge of residential leasehold management, service charges, compliance, and relevant legislation. Experience managing a residential portfolio with confidence dealing directly with clients, leaseholders, residents, and contractors. Excellent communication and relationship management skills. Strong organisational ability, with the confidence to manage competing priorities and deadlines. A proactive mindset with the ability to identify issues, provide solutions, and take ownership. A commitment to delivering outstanding customer service and building long-term relationships. Why Join? This is an excellent opportunity to join a respected managing agent that is committed to delivering high-quality property management services and investing in its people. You will have the opportunity to manage a quality portfolio, work within a supportive team environment, and continue developing your career within the leasehold property sector. At Hyperion Partners, we pride ourselves on connecting exceptional property professionals with outstanding opportunities. If you are looking for your next step and want to join a business where your expertise is valued, we would love to hear from you. Apply today to speak with Hyperion Partners and find out more about this opportunity.

Hyperion Partners are delighted to be working in partnership with a leading London-based Housing Association to recruit an experienced Contract Manager (Operations) . This is an excellent opportunity for a commercially minded contract management professional who enjoys improving service delivery, managing supplier performance, and ensuring contracts deliver real value. If you thrive in an operational environment where relationships, governance and accountability are key, we'd love to hear from you. The Opportunity This is not a construction or project delivery role. Instead, you'll be responsible for ensuring operational service contracts perform as intended, suppliers deliver on their contractual commitments, and residents receive consistently high-quality services. Working closely with internal stakeholders, contractors and external partners, you'll oversee contract performance, monitor compliance, manage risk and drive continuous improvement across a diverse operational portfolio. You'll play a key role in ensuring contractual obligations are translated into effective day-to-day service delivery while providing assurance to senior leadership that services are performing to the required standards. Key Responsibilities Manage operational service contracts throughout their lifecycle. Monitor supplier performance against KPIs, SLAs and contractual obligations. Build strong relationships with contractors, service providers, local authorities and internal stakeholders. Identify service failures and contractual risks, implementing corrective action where required. Carry out contract audits, compliance reviews and governance activities. Investigate contract breaches and ensure issues are resolved effectively. Manage contract variations, extensions and change control processes. Produce clear and insightful performance reports for senior leadership. Support continuous improvement by reviewing contract management processes and identifying efficiencies. Ensure contracts consistently deliver value for money while maintaining high-quality services for residents. About You We're looking for someone who can confidently hold suppliers to account whilst building positive, collaborative relationships. You'll be able to interpret contractual requirements, challenge poor performance where necessary, and work with operational teams to deliver practical solutions. You'll ideally have experience within a Housing Association, Local Authority, Facilities Management, Healthcare, Student Accommodation or another service-led environment. Essential Experience Proven experience managing operational service contracts. Strong knowledge of supplier and contractor performance management. Experience monitoring KPIs, SLAs and service performance. Excellent stakeholder management and relationship-building skills. Strong understanding of contract compliance and governance. Experience carrying out audits and managing contractual risk. Ability to investigate service failures and implement corrective actions. Excellent communication and reporting skills, with confidence presenting information to senior stakeholders. Strong analytical and problem-solving abilities. What's in it for You? Join a respected Housing Association making a genuine difference to communities across London. Hybrid working with an excellent work-life balance. Opportunity to influence contract performance across a large operational portfolio. Work closely with senior leadership and play a key role in improving services for residents. Competitive salary and comprehensive benefits package. Long-term career development within a progressive organisation. If you're an experienced Contract Manager who enjoys improving operational performance, building strong supplier relationships and ensuring contracts deliver outstanding services, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.

Property Manager Location: Bracknell, Berkshire Salary: Competitive + Benefits Hyperion Partners are delighted to be working on behalf of our client, a well-established and highly respected residential property business, to recruit a Property Manager to join their growing team in Bracknell. This opportunity is ideal for an ambitious Property Manager or an experienced Assistant Property Manager who is ready to take the next step in their career. If you're eager to progress, take on greater responsibility and develop within a supportive business that genuinely invests in its people, we'd love to hear from you. The Role You'll be responsible for managing a residential property portfolio, delivering an exceptional service to residents and clients while ensuring properties are maintained to a high standard and all statutory obligations are met. Key responsibilities include: Managing a portfolio of residential properties. Building and maintaining excellent relationships with leaseholders, residents, clients and contractors. Coordinating maintenance and repair works, ensuring issues are resolved efficiently. Arranging property inspections and following up on any required actions. Managing budgets, service charge expenditure and contractor invoices. Ensuring compliance with all relevant health and safety and property legislation. Handling resident enquiries and resolving issues professionally and effectively. Working closely with internal teams to deliver a first-class property management service. About You Our client is looking for someone who is enthusiastic, organised and keen to build a long-term career within residential property management. You'll ideally have: Experience as a Property Manager or Assistant Property Manager. A genuine desire to progress your career into a fully-fledged Property Manager role if you're currently at Assistant level. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and customer service skills. A proactive approach to problem-solving and relationship management. Good knowledge of residential property management and relevant legislation (desirable). A full UK driving licence (preferred). What's on Offer Excellent career progression opportunities. Ongoing training and professional development. A supportive and collaborative working environment. Competitive salary and benefits package. The opportunity to join a reputable and growing organisation with a strong presence in the residential property sector. If you're an ambitious Property Manager or an Assistant Property Manager looking for the opportunity to progress your career within a supportive and forward-thinking business, we'd love to hear from you. Are you Interested? Apply now and a consultant at Hyperion Partners will be in touch to discuss the role in more detail!

Senior Property Manager London Competitive Salary + Benefits Hyperion Partners is delighted to be recruiting on behalf of one of our valued clients for an experienced Senior Property Manager to join a well-established and growing residential property team in London. This is an excellent opportunity for a highly organised and customer-focused property professional to manage a varied portfolio of residential developments while building strong relationships with clients, leaseholders, residents and contractors. The successful candidate will play a key role in delivering an exceptional property management service, ensuring developments are managed efficiently, compliantly and to the highest standards. The Role As Senior Property Manager, you will take responsibility for the day-to-day management of a portfolio of residential developments, ensuring all operational, financial and statutory obligations are met while providing outstanding service to clients and residents. Your responsibilities will include: Managing a portfolio of residential developments, ensuring they are maintained to the highest standards. Building and maintaining strong relationships with clients, leaseholders, residents, resident management companies and right-to-manage companies. Preparing and managing annual service charge budgets, monitoring expenditure and ensuring financial performance is effectively managed. Coordinating maintenance works, planned preventative maintenance programmes and major works projects. Procuring, managing and reviewing contractor performance to ensure high-quality service delivery and value for money. Conducting regular site inspections and preparing detailed inspection reports with recommendations where required. Organising and attending client, resident and board meetings, including Annual General Meetings (AGMs), and producing accurate meeting minutes. Ensuring full compliance with all relevant legislation, health and safety requirements and regulatory obligations. Managing insurance claims, risk assessments and compliance documentation across the portfolio. Responding promptly and professionally to resident and client enquiries, resolving issues effectively and maintaining excellent levels of customer satisfaction. Supporting and mentoring junior members of the property management team where appropriate. Maintaining accurate property records and ensuring all management systems are kept up to date. About You The successful candidate will be an experienced residential property professional with excellent communication skills, strong commercial awareness and a proactive approach to portfolio management. You will ideally have: Previous experience as a Property Manager or Senior Property Manager managing residential developments. A strong understanding of residential block management and leasehold property management. Experience managing service charge budgets and interpreting financial reports. Excellent knowledge of current residential property legislation, health and safety requirements and compliance obligations. Outstanding communication and stakeholder management skills with the ability to build lasting client relationships. Strong organisational skills with the ability to manage a busy and varied workload. Excellent problem-solving abilities and attention to detail. Confidence managing contractors, consultants and external stakeholders. Proficiency in Microsoft Office and property management software. A professional qualification such as TPI (formerly IRPM) or RICS would be advantageous, although not essential. A full UK driving licence would be beneficial depending on portfolio requirements. What's on Offer Competitive salary. Comprehensive benefits package. Opportunity to manage a high-quality residential portfolio. Ongoing professional training and career development. Supportive and collaborative working environment. Excellent opportunities for career progression within a growing organisation. Apply Today If you are an experienced property professional looking to progress your career with a respected organisation, Hyperion Partners would be pleased to hear from you. Apply today to discuss this opportunity in confidence. Hyperion Partners is acting as a recruitment agency on behalf of its client. All applications will be handled with the strictest confidence.