Client Support Administrator (Health Insurance) Location: Blackburn Package: £Negotiable + Bonus + Benefits Brown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants. We've been looking after our clients' needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more. The day to day: Providing high level administrative support to Consultants Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.) Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly. Updating and maintaining our CRM system Ensure all data is handled securely and in line with GDPR and associated rules and regulations. Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management) Maintain competencies compliant with FCA regulations The Rewards: A negotiable basic salary coupled with all the normal benefits (Pension, Holiday, DIS) as well as Private Medical, Cashplan and access to the annual share save scheme A fantastic working and team focused environment with full support for ongoing professional development (including funding for qualifications - post probation) About you: A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces - Essential for this role You'll have strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc) You'll have a can do attitude and always be happy to assist our key stakeholders with their requirements Your skillset should include strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills Strong attention to detail The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings For more information please apply online or contact Dan Hurley on .
Jan 31, 2026
Full time
Client Support Administrator (Health Insurance) Location: Blackburn Package: £Negotiable + Bonus + Benefits Brown & Brown Health & Employee Benefits are a leading intermediary specialising in employee benefits, including healthcare and group risk solutions. We are looking to add to our Sales Support team in Darwen to ensure our clients receive the best service possible and we maintain our level of support to our network of consultants. We've been looking after our clients' needs for over 25 years and you will be working as part of a dedicated team to provide support across a range of products such as Private Medical Insurance, Cash Plans, Travel Insurance, Health Screens and more. The day to day: Providing high level administrative support to Consultants Assisting with the management of policy memberships and liaising directly with insurers (adding/removing members, personal details changes etc.) Provide assistance with the day to day operations of the office (post, filing, data entry and ensuring all documentation is issued on time and correctly. Updating and maintaining our CRM system Ensure all data is handled securely and in line with GDPR and associated rules and regulations. Liaise with key stakeholders to maintain accurate records (Insurers, Consultants, Internal Management) Maintain competencies compliant with FCA regulations The Rewards: A negotiable basic salary coupled with all the normal benefits (Pension, Holiday, DIS) as well as Private Medical, Cashplan and access to the annual share save scheme A fantastic working and team focused environment with full support for ongoing professional development (including funding for qualifications - post probation) About you: A working knowledge of the healthcare industry/products such as Private Medical Insurance, Health Cash Plans, Travel Insurance, Health Screening and associated pieces - Essential for this role You'll have strong administrative skills, ideally developed within an insurance or financial services organisation with working knowledge of Microsoft products (Word, Excel, etc) You'll have a can do attitude and always be happy to assist our key stakeholders with their requirements Your skillset should include strong Communication (Written, Verbal, Video), Administrative, Time Management and IT skills Strong attention to detail The availability to travel occasionally to other base offices or alternative location for the purpose of training or meetings For more information please apply online or contact Dan Hurley on .
Title: Commercial Insurance Account ExecutiveLocation: Halesowen / BirminghamSalary: Negotiable + Benefits + Bonus Overview: We are currently looking for an experienced Commercial Insurance Account Executive to join the professional and welcoming team based out of the Halesowen office. At Halesowen we have a depth of experience that enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The purpose of this role is to generate & maintain income in line with agreed targets. This includes client visits where appropriate, understanding the prospects business risks and their approach to insurance and designing the most cost effective insurance programme to meet their requirements. You will service designated clients and understand their business risks and approach to insurance. Provide quality advice to clients and attend client meetings as and when requested. Maintain and increase income from existing clients and develop new opportunities in accordance with agreed targets. This is a good long term opportunity that will suit an experienced Executive with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Visits to prospects to obtain relevant information to enable quotations to be obtained. Negotiate/broke business with insurers with a view to arranging appropriate cover at a competitive premium. Follow-up visits to prospects to report back on our findings with a view to obtaining prospect's agreement to appointing Berkeley Insurance Group. Understand prospect's situation, opportunities and threats and design appropriate solutions. Produce New Business from own sources and through referrals and pro-active sales activity. Make recommendations for insurance based on information gathered from prospect. Service designated existing clients of Berkeley Insurance Group, ensuring that they are retained and the company's income is maintained/developed, including client visits, passing files/instructions to appropriate staff Take instructions relating to the provision of insurance cover from clients and pass to Account Handler where allocated. Give instructions to insurers when necessary. Recommend improvements to insurance programme and highlight any gaps in cover, ensuring that quotations are obtained for any new policies. Maintain effective credit control in respect of allocated clients. Liaise with Claims Handlers. Work closely with Account Handlers to provide highest standards of service to prospects and existing clients. Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience. Be aware of market conditions and the strengths and weaknesses of competitors. Be conversant with Company Procedures manual and the requirements of the FCA Rules and to implement and maintain procedures as stipulated. Carry out all duties and processes in accordance with the Rules of the FCA and any other applicable Codes of Practice. What's on offer: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience: A thorough knowledge of UK commercial insurance broking, market practice and technical matters. Strong team player, who will work closely with immediate team and other colleagues and stakeholders. Sophisticated negotiating and influencing skills. Outstanding communication and presentation skills. Behaviour that inspires the trust and respect of team mates and key stakeholders. Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency. Self-motivated and driven.
Jan 30, 2026
Full time
Title: Commercial Insurance Account ExecutiveLocation: Halesowen / BirminghamSalary: Negotiable + Benefits + Bonus Overview: We are currently looking for an experienced Commercial Insurance Account Executive to join the professional and welcoming team based out of the Halesowen office. At Halesowen we have a depth of experience that enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The purpose of this role is to generate & maintain income in line with agreed targets. This includes client visits where appropriate, understanding the prospects business risks and their approach to insurance and designing the most cost effective insurance programme to meet their requirements. You will service designated clients and understand their business risks and approach to insurance. Provide quality advice to clients and attend client meetings as and when requested. Maintain and increase income from existing clients and develop new opportunities in accordance with agreed targets. This is a good long term opportunity that will suit an experienced Executive with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities. The day to day: Visits to prospects to obtain relevant information to enable quotations to be obtained. Negotiate/broke business with insurers with a view to arranging appropriate cover at a competitive premium. Follow-up visits to prospects to report back on our findings with a view to obtaining prospect's agreement to appointing Berkeley Insurance Group. Understand prospect's situation, opportunities and threats and design appropriate solutions. Produce New Business from own sources and through referrals and pro-active sales activity. Make recommendations for insurance based on information gathered from prospect. Service designated existing clients of Berkeley Insurance Group, ensuring that they are retained and the company's income is maintained/developed, including client visits, passing files/instructions to appropriate staff Take instructions relating to the provision of insurance cover from clients and pass to Account Handler where allocated. Give instructions to insurers when necessary. Recommend improvements to insurance programme and highlight any gaps in cover, ensuring that quotations are obtained for any new policies. Maintain effective credit control in respect of allocated clients. Liaise with Claims Handlers. Work closely with Account Handlers to provide highest standards of service to prospects and existing clients. Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience. Be aware of market conditions and the strengths and weaknesses of competitors. Be conversant with Company Procedures manual and the requirements of the FCA Rules and to implement and maintain procedures as stipulated. Carry out all duties and processes in accordance with the Rules of the FCA and any other applicable Codes of Practice. What's on offer: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience: A thorough knowledge of UK commercial insurance broking, market practice and technical matters. Strong team player, who will work closely with immediate team and other colleagues and stakeholders. Sophisticated negotiating and influencing skills. Outstanding communication and presentation skills. Behaviour that inspires the trust and respect of team mates and key stakeholders. Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency. Self-motivated and driven.
