Elizabeth Michael Associates Ltd

Care Coordination Team Manager Nottingham, NG15 £28,000 - £30,000 Monday Friday 9am 5pm + On call duties 1-6 weekends Looking for someone to start as soon as possible Purpose This role is perfect for someone seeking to transition from hands on Care Management into a more office based role while maintaining the core functions of a Field Care Manager and acting as Deputy to the Branch Manager. Manage own support packages alongside deputising duties, supporting team leadership, service delivery, quality assurance, compliance and stakeholder engagement. Assisting in coordinating staff, overseeing performance, conducting investigations when required and ensuring services meet best practice standards. Also supporting business development, maintain strong communication across teams, and contribute to a positive, motivated office environment while helping the branch achieve operational and growth objectives. The ideal candidate must have full driving license and access to their own vehicle. Job duties Support office and field staff by responding to queries and resolving concerns Communicate with professionals and family members, addressing and resolving any issues raised Visit clients to review and discuss the care packages you oversee Establish and maintain care packages by sourcing suitably skilled staff and working alongside the MDT to ensure effective delivery Provide support to the admin team, including contributing to recruitment processes when required Maintain clear communication with the Branch Manager and Managing Director Act on behalf of the Branch Manager in their absence Help maintain existing business within your area by meeting client staffing requirements Support business growth by generating leads, making sales calls and arranging and attending client meetings Liaise with Case Managers, Solicitors, and Social Workers to promote services and develop tailored care packages that meet individual client needs Key Skills Strong recruitment and people management skills Excellent communication and client relationship skills Organised, reliable, and proactive problem-solver self-motivated with strong leadership qualities Customer-focused with a professional, can-do attitude Knowledge of Aspire system (or similar care management software) Ability to adapt to changing practices and environments Company benefits Pension contribution 28 Days holiday including bank holiday + day off for birthday Recognition yearly awards Yearly bonus based on performance Use of company car if available EMA25

LEGAL CASHIER NG2, NOTTINGHAM £28,000 - £30,000 MONDAY FRIDAY 9:00AM 5:00PM LOOKING FOR SOMEONE TO START ASAP The Role To support the effective operation of the firm s finance function by accurately processing client and office account transactions. The Legal Cashier will assist in maintaining the integrity of the firm s client and office ledgers, ensuring all financial transactions are recorded promptly, reconciled appropriately and supported by clear audit trails. The role is responsible for posting client receipts and payments, processing electronic transfers (including BACS, Faster Payments and CHAPS), assisting with property completion statements and helping to prevent client account breaches through regular monitoring and reconciliations. In addition you will provide support across office accounting, billing processes, VAT coding, supplier payments and financial administration. Working closely with fee earners and the wider accounts team, the postholder will contribute to maintaining strong financial controls, regulatory compliance and efficient financial operations across the firm. Duties Accurately post client receipts and payments to the client ledger and ensuring timely allocation Process electronic payments (BACS, Faster Payments and CHAPS), verifying bank details and ensuring appropriate authorisation prior to release Assist with daily and monthly client account reconciliations, identifying and resolving discrepancies promptly Support the preparation and checking of completion statements for property transactions, ensuring funds are correctly received and disbursed Monitor client account balances to prevent breaches, flagging residual balances, shortages or overdrawn matters Process purchase invoices accurately, ensuring correct coding, approval and posting to the office ledger Assist with preparing and processing supplier payments in accordance with agreed payment terms and internal controls Support VAT coding and undertake basic ledger reviews to ensure accuracy and compliance Assist with the production and posting of client bills, ensuring compliance with firm procedures. Respond to billing queries from fee earners, providing transactional support and resolving discrepancies Process credit notes accurately, ensuring correct adjustments to client and office ledgers Support daily bank reconciliations and monthly control account reconciliations Maintain clear and accurate audit trails for all financial transactions Ensure all postings and payments are supported by appropriate documentation and authorisation Maintain organised filing and document management systems electronically Assist with the preparation of finance reports and ad hoc information requests Experience Required Ideally previous legal Cashier experience however not a necessity Extremely strong IT skills Able to operate with multiple screens and systems Strong attention to detail Company Benefits Hybrid working once trained Westfield cash back scheme Salary sacrifice pension Travel to work scheme EMA25

OFFICE AND FINANCE ADMINISTRATOR MONDAY FRIDAY 9:00AM 5:00PM £12.71 - £13.00 PER HOUR DE55, DERBYSHIRE TEMP PERM LOOKING FOR SOMEONE TO START ASAP The Role You would be responsible for supporting daily financial operations and office by maintaining accurate records, processing transactions and providing comprehensive administrative support. This role ensures the integrity of financial data, compliance with internal controls and smooth coordination between the finance team and other departments. Responsibilities Managed and resolved customer invoice queries promptly to ensure accurate billing and timely payment Assisted with the processing and posting of purchase ledger invoices Set up and maintained customer accounts, ensuring accurate master data and compliance with internal controls Set up and maintained supplier accounts, including verification of documentation Shared responsibility for departmental administration, including scanning, filing and handling incoming telephone calls Provided cover for other members of the finance team as required to support the business Carried out general finance administration duties to support day to day operations Processing expenses while keeping spreadsheet fully updated Supporting finance team by collating documentation for company audits Experience: No previous accounts experience required just extremely strong admin background will to learn Strong numerical understanding Good IT skills including Microsoft Office Effective handling of customer and supplier queries Ability to multi task Good understanding of excel EMA25

HR Administrator Nottingham, NG15 £25,0000 - £27,000 Monday Friday 9am 5pm Looking for someone to start as soon as possible The Role You will work as part of the HR team, supporting our Consultants and Managers with a range of day to day people management activities. You will be a first point of contact for routine HR queries, providing guidance on company policies and procedures. You will support the recruitment process from start to finish, including posting jobs, coordinating interviews, communicating with candidates and completing the necessary documentation. You will also assist with onboarding new employees by preparing contracts, organising inductions and helping new starters settle into the organisation. In addition, you will help maintain accurate HR records, support different stages of the employee lifecycle and assist with employee relations matters by gathering documentation and coordinating meetings. Job duties Managing the onboarding process for new field staff, including completing right to work checks, requesting references, processing DBS checks and coordinating any required training Ensuring all new starters have the correct documentation in place and are fully prepared to begin their roles Maintaining accurate and up to date HR records, including electronic filing and updating our new HR database Responding to queries in the People Team inbox and providing clear, professional HR advice to employees and managers Supporting employee relations matters such as performance, disciplinary and grievance cases by preparing documentation and coordinating meetings Guiding and supporting managers through HR processes to ensure policies are followed consistently and fairly Building strong, positive working relationships with colleagues across Head Office and the wider business Key Skills CIPD qualification (advantageous but not essential) Strong Microsoft Office skills Previous HR experience A proactive, confident and professional approach Excellent written and verbal communication skills A positive, energetic attitude and the ability to work both independently and as part of a close knit team Company benefits An extra day off for your birthday Company pension scheme Recognition awards for exceptional performance Company events and a supportive team culture Discretionary performance bonuses for those who go above and beyond EMA25

Temporary Ad-Hoc Receptionist Nottingham City Centre £12.21 per hour We are looking for a friendly and professional Receptionist to join our client s team on a temporary, ad-hoc basis in Nottingham City Centre. This role offers full-time hours as required, perfect for someone flexible and reliable. Key Responsibilities: Welcome visitors and clients in a professional and courteous manner Answer and direct incoming calls Manage emails, appointments and general administrative tasks Maintain reception area and ensure a tidy, welcoming environment Requirements: Previous experience in a receptionist or administrative role preferred Excellent communication and interpersonal skills Professional appearance and attitude Ability to work flexibly on an ad-hoc basis If you are organised, personable and enjoy working in a busy office environment, we would love to hear from you! EMA25

OFFICE MANAGER # PART TIME - 3 FULL DAYS PER WEEK NG1, NOTTINGHAM £28,000 - £32,000 Pro Rata MONDAY FRIDAY 3 FULL DAYS LOOKING FOR SOMEONE TO START ASAP The Role To provide highly organised, reliable and hands on administrative and operational support to the Directors and wider team in a fast paced environment. This is a stand alone role ideal for a practical, proactive individual who wants to make the position their own and take full ownership of its responsibilities. The role requires confidence working at pace, managing multiple priorities and adapting to a wide range of tasks from diary coordination and financial administration to supporting client reporting and improving internal processes. While not directly managing anyone, the successful candidate will play a central role in keeping the office running smoothly and efficiently, providing vital support that underpins the strategic work. Duties Answer incoming calls Prepare and tidy meeting rooms before and after meetings Greet visitors and escort them to meetings Arrange and refresh drinks, snacks, and lunches for meetings Keep kitchen and bathroom clean and stocked Maintain printers, equipment, and order supplies Liaise with IT for troubleshooting and issue resolution Manage petty cash and maintain minimum float Monitor stationery and office stock, reorder as needed Keep storage cupboards organised Act as contact for maintenance, alarm, and building issues Oversee office cleaning and monitor standards Maintain new business database and annual compliance calendar Handle work experience/internship enquiries Book training, travel, and client gifts as required Maintain up-to-date company policies, including: Mental Health Policy Health & Safety Fire Risk Assessment Plan team wellbeing days Manage staff cards, gifts, and anniversaries Maintain HR software, EAP records, and employee handbook Deliver ad hoc projects to deadline Arrange travel, accommodation and events Provide event support as needed Experience Required Good customer care skills Good written and verbal English Accuracy and attention to detail Good organisational skills An ability to work under pressure An ability to work independently and as part of a team Strong administrative skills EMA25

Recruitment Consultant Sales Background Nottingham Full Time Monday to Friday Salary: £28,000 £35,000 + uncapped commission An exciting opportunity has arisen for a driven and commercially minded Recruitment Consultant to join a well-established recruitment business with over 30 years heritage. This role would suit someone with strong sales experience who enjoys building relationships, developing business and working in a fast-paced environment where success is rewarded. Whether you have previous recruitment experience or come from a strong B2B or consultative sales background, we are looking for someone who is motivated, confident speaking with clients and candidates, and eager to develop a successful career in recruitment. You will be joining a supportive and experienced team where training, development and the opportunity to build your own client base are key parts of the role. The Role • Developing new business opportunities through proactive sales activity • Building and maintaining strong relationships with clients • Managing the end-to-end recruitment process from job brief to placement • Sourcing and interviewing candidates for a variety of roles • Advertising vacancies and utilising job boards, LinkedIn and networking • Managing candidate pipelines and coordinating interviews • Negotiating offers and supporting candidates through the hiring process • Working towards individual and team revenue targets About You • Previous sales experience (B2B or consultative sales preferred) • Recruitment experience is beneficial but not essential • Confident communicator with strong relationship-building skills • Self-motivated and target driven • Professional, resilient and commercially minded • Organised with the ability to manage multiple priorities • Positive attitude and strong work ethic What s On Offer • Competitive basic salary • Uncapped commission structure • Ongoing training and development • Supportive team environment • Opportunity to build a long-term career within recruitment • Established brand with strong market presence This is a fantastic opportunity for someone who enjoys sales, building relationships and being rewarded for their success. If you are ambitious, driven and looking to develop a career in recruitment, we would love to hear from you. EMA25

Post Graduate Supply Chain Coordinator Derby £26,000 £30,000 + performance bonus Full-time, Permanent Are you a recent graduate or early-career professional looking to build a future in procurement and supply chain? This role offers practical, hands-on exposure to sourcing, supplier management and commercial operations within a dynamic business environment. Key Responsibilities Assist in sourcing and purchasing materials and products Support supplier communications and obtain quotations Manage purchase orders and maintain accurate procurement records Monitor stock levels and contribute to demand forecasting Work with internal teams to align purchasing with business priorities Analyse data and support operational reporting Identify opportunities for process improvements Gain practical experience in procurement and commercial decision-making About You Highly organised with strong attention to detail Confident communicator with excellent interpersonal skills Competent in Excel (data entry and basic analysis) Analytical and problem-solving mindset Eager to learn and develop commercial skills Degree-level qualification preferred but not essential Interest in procurement and supply chain development Benefits £26,000 £30,000 per annum plus performance-based bonus Hybrid flexibility with work-from-home Fridays 24 days holiday and company pension Free parking and structured career development Opportunity to undertake CIPS qualifications after 12 months Supportive and collaborative team environment If you are looking for a career where you can grow, learn, and develop valuable commercial skills, we would love to hear from you. Apply today or reach out for more information about this exciting opportunity. EMA

ACCOUNTS ASSISTANT MONDAY FRIDAY 9AM 5PM 35 HOURS PER WEEK CV1, COVENTRY £28,875 LOOKING FOR SOMEONE TO START ASAP The Role To support the Finance team in maintaining accurate and timely financial records, ensuring the effective operation of the organisation s accounting processes. The role assists with processing financial transactions, maintaining ledgers, supporting the administration of fees and contributions and preparing financial information for reporting and decision making. The Accounts Assistant helps ensure that financial data is reliable, compliant with financial procedures and available to support budgeting, reporting and the overall financial management of the organisation Duties Maintain the purchase ledger by recording supplier invoices and credit notes accurately, ensuring correct coding to nominal ledger accounts and departments Review and verify purchase invoices, ensuring they are authorised and matched to supporting documentation or purchase orders before processing Process supplier invoices in a timely manner, maintaining organised records and resolving any discrepancies or supplier queries Assist with preparing and processing BACS payment runs, ensuring payments are accurate, authorised and posted correctly to the purchase ledger Perform regular bank reconciliations by matching transactions recorded in the accounting system to bank statements and investigating any differences Support the preparation of VAT information by ensuring transactions are correctly coded and compiling relevant data for VAT returns Assist with month-end processes including reconciling accounts, reviewing outstanding balances and preparing supporting schedules for financial reporting Prepare and maintain prepayment schedules, allocating costs to the correct accounting periods and posting relevant journal entries where required. Experience Required Previous accounts experience Accuracy and attention to detail Good organisational skills An ability to work independently and as part of a team Strong administrative skills EMA25

Temporary Customer Service Administrator Location: DE55 Alfreton Rate: £12.21 per hour Hours: Full time between 9am 6pm, Monday to Friday We are seeking a dedicated and enthusiastic Temporary Customer Service Administrator to join our client s team. The ideal candidate will be customer-focused, highly organised and confident using computer systems, with the ability to manage enquiries efficiently while maintaining accuracy. This role involves supporting customers with orders, handling claims and credits, and ensuring a high standard of service at all times. Key Responsibilities: Respond to customer enquiries via phone and email in a professional and timely manner. Process and manage customer orders accurately and efficiently. Handle claims, returns and credits in line with company procedures. Maintain accurate customer records and ensure data integrity across systems. Liaise with internal departments to resolve customer queries or issues. Provide updates to customers regarding orders, deliveries and account queries. Assist with reporting and general administrative support as required. Ensure confidential information is handled securely. Key Skills & Experience: Previous customer service experience within a fast-paced environment. Strong computer and system skills with excellent attention to detail. Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Ability to work under pressure and adapt to changing priorities. Professional, positive and customer-focused approach. If you are organised, proactive and passionate about delivering excellent customer service, we would love to hear from you. EMA25

Finance Administrator NG10, Nottingham £26,000 Pro Rata PART TIME - Monday Friday 25 Hours per week Looking for someone to start as soon as possible Description This role is responsible for the effective management of the purchase ledger, ensuring accurate, timely and compliant processing of supplier invoices and payments. In addition to core purchase ledger duties the role will provide wider business support, assisting with general finance administration, reporting, reconciliations and cross-departmental coordination. Responsibilities Process supplier invoices accurately and in a timely manner Match invoices to purchase orders and delivery notes, resolving discrepancies where required Maintain and update supplier accounts, ensuring records are accurate and complete Reconcile supplier statements and investigate any variances Prepare and process supplier payment runs (BACS/cheque/online payments/cash) Respond to supplier queries professionally and promptly General office administration duties Testing building fire alarms and ensuring all logged against company guidelines Supporting with company compliance documents, ensuring always updated through the year Person Specification Strong numerical and analytical skills with high attention to detail Excellent organisational skills with the ability to manage high volumes of work and meet deadlines Good problem-solving skills, particularly when resolving invoice or supplier discrepancies Clear and professional communication skills, both written and verbal Reliable and trustworthy Proactive and willing to support the wider business when required Team oriented with a collaborative approach to work Self motivated with the ability to work independently Positive attitude and adaptable to changing priorities EMA25

Sales & Business Administrator Location: Derby, Office-based Monday Thursday, Work from Home Friday Hours: 32 hours per week across 5 days (Permanent) Salary: £22,600 per annum We are recruiting on behalf of our client, a well-established and growing business, who are looking to appoint a Sales & Business Administrator to join their team. You will provide administrative support to the team, helping with customer orders, invoicing, and general office tasks. Key Responsibilities Process customer orders and maintain accurate records Check pricing, payment terms, and stock availability Liaise with internal teams and third-party providers to resolve issues Raise invoices and support credit control activities Provide professional responses to customer enquiries via phone and email Assist with general office administration and support wider team projects About You Experience in business or sales administration Strong communication and interpersonal skills Competent in Microsoft Office (Word, Excel, PowerPoint) Organised, self-motivated, and able to manage your time effectively Analytical and able to problem-solve Benefits £22,600 salary Performance-based bonus scheme 1-hour lunch break Company pension 23 days holiday plus bank holidays Hybrid working Free parking If you are an organised and proactive administrator looking to join a growing business, we would love to hear from you. EMA25

Property Administrator NG5, Nottingham £28,500 Monday Friday 8:45am 5:30pm Working 1 Saturday per month 9am 3pm with a day off in the week Looking for someone to start as soon as possible Description The Property Administrator role is to provide administrative support to the estate agency team, ensuring the smooth and efficient management of property listings, client communications and transaction processes. The role is responsible for coordinating documentation, maintaining accurate property records, liaising with clients, solicitors, landlords and contractors and supporting sales progression from instruction to complete. The role plays a key role in delivering excellent customer service, ensuring compliance with relevant property legislation and company procedures and contributing to the overall efficiency, organisation and professional reputation of the agency. Responsibilities Answer phone calls, respond to emails, and handle client inquiries Maintain office supplies and coordinate with vendors Prepare and upload property listings to agency websites and property portals Update property details, prices, and availability Remove sold/let properties from advertising platforms Act as first point of contact for buyers, sellers, landlords, and tenants Follow up with clients regarding appointments and documentation Ensure all paperwork complies with legal and regulatory requirements Assist agents with preparing property brochures and marketing materials Coordinate property inspections and handovers Process invoices and receipts Update company website with new listings Post property advertisements on social media platforms Person Specification Strong organizsational skills Excellent communication skills Attention to detail Proficiency in Microsoft Office (Word, Excel, Outlook) EMA25

Legal Secretary Commercial Worksop, S80 £25,000 - £26,000 Monday Friday 9am 5pm Looking for someone to start as soon as possible Description We are currently recruiting for a Legal Secretary experienced in Commercial on behalf of a well-established law firm. This is an excellent opportunity for a proactive and organised individual to join a reputable legal practice in a key support role. The successful candidate will be responsible for delivering high-quality administrative and secretarial assistance to fee earners. This position plays a crucial role in ensuring the smooth day to day running of legal operations, including the preparation of legal documents, management of case files, and professional client communication. Responsibilities Drafting and Amending preparing initial drafts of commercial contracts, board minutes, and resolutions from templates Managing complex document revisions using software to compare versions of lengthy agreements Producing documents from digital dictation or handwritten notes (e.g., meeting minutes or file notes) Managing the signing process, including preparing execution versions of deeds and organising signatures Assisting with Companies House filings (in the UK) or SEC filings, and maintaining statutory registers Handling procedures, including collecting ID and verifying the source of funds for new corporate entities Preparing monthly pro-forma invoices, tracking disbursements (like court fees or travel) and liaising with the accounts department Managing a strict diary of limitation dates, court deadlines and contract renewal dates Person Specification Prior experience within the Commercial sector High-speed and accurate audio typing skills Confidence using digital dictation systems and case management software Proficiency in Microsoft Office (Word, Outlook, Excel) Strong organisational and multitasking abilities Excellent communication and interpersonal skills EMA25

CUSTOMER SERVICE ADVISOR TEMPORARY ONGOING MONDAY TO FRIDAY 8:30AM TILL 5:00PM £13.10 PER HOUR NG15 NOTTINGHAM LOOKING FOR SOMEONE TO START MONDAY 3RD MARCH - WOULD HAVE TO WORK BOTH SATURDAY 14TH & SUNDAY 15TH MARCH Our client here at Elizabeth Michael is currently seeking an experienced temporary to permanent customer support advisor. You will be working within a great environment with a very friendly and welcoming team providing support to new and existing customers. Main responsibilities: Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant person/department efficiently Experience: Computer literate to a competent level (MS office, including a good understanding the Excel and Word) Competent in the use of email and internet Incoming telephone order taking and customer service experience Experience of dealing with the public EMA25

SALES ADMINISTRATOR DE74, DERBYSHIRE £27,000 - £29,000 MONDAY FRIDAY 9:00AM 5:30PM LOOKING FOR SOMEONE TO START ASAP The Role The role is responsible for managing and processing customer quotation requests via the Cargo booking platform within the fast-paced airfreight and airline industry . This includes proactive telephone and email follow-up to maximise conversion rates, enhance customer engagement and deliver exceptional service across all customer segments. Working collaboratively within a high-volume quotations team, this position requires strong communication and coordination with internal departments, client airlines, freight forwarders and overseas agents. A solid understanding of airfreight operations and airline industry processes is essential to ensure seamless service delivery, accurate pricing, capacity management, and strong commercial outcomes in a dynamic aviation environment. Duties Process new sales quotations by accurately reviewing customer shipment requirements Preparing competitive and compliant pricing Entering quotes into the Cargo booking platform in line with commercial guidelines and service standards Provide timely and professional responses to customers at all levels Ensuring quote details are clearly communicated Ensuring customer enquiries are addressed promptly and service expectations are consistently met or exceeded Conduct proactive telephone and email follow-up with customers to clarify requirements Support with answering questions, progress quotations and maximise conversion of quotes into confirmed bookings Work collaboratively within a high-performing team managing a large volume of daily quotation activity Maintaining accuracy, efficiency and responsiveness in a fast-paced operational environment Communicate effectively across internal departments Liaise closely with client airlines and agents both locally and overseas to coordinate capacity, resolve issues and support successful shipment execution Experience Required Good customer care skills Good written and verbal English Accuracy and attention to detail Good organisational skills An ability to work under pressure An ability to work independently and as part of a team. Strong administrative skills EMA25

Lettings Viewing Assistant - Nottingham Part-Time Temporary Mid-October Early December £12.21 per hour + mileage contribution Are you confident, people-focused and enjoy working in a fast-paced environment? We re looking for a Lettings Viewing Assistant to support a busy student lettings period in Nottingham. The Role Accompany prospective tenants (mainly students) on property viewings. Provide a friendly, professional service and answer general queries. Use your own vehicle to travel between properties (mileage paid). Work closely with the lettings team to ensure viewings run smoothly. Hours & Pay 11:00am 4:00pm Up to 4 days per week (Wednesday essential) Mid-October start through to early December £12.21 per hour + mileage contribution About You Confident, approachable and organised. Able to manage multiple viewings in a fast-moving environment. Must hold a full driving licence and have access to your own car. Previous customer service or lettings experience is helpful, but not essential. This is a great opportunity to earn extra income in a friendly, lively environment while gaining valuable lettings experience. Interested? Apply today to be considered interviews are taking place shortly.

Legal Secretary Retford, DN22 £25,000 - £26,000 Monday Friday 9am 5pm Looking for someone to start as soon as possible Description We are currently recruiting for a Legal Secretary experienced in Conveyancing on behalf of a well-established law firm. This is an excellent opportunity for a proactive and organised individual to join a reputable legal practice in a key support role. The successful candidate will be responsible for delivering high-quality administrative and secretarial assistance to fee earners. This position plays a crucial role in ensuring the smooth day to day running of legal operations, including the preparation of legal documents, management of case files, and professional client communication. Responsibilities Provide comprehensive support to fee earners, including audio typing, copying typing, drafting letters, legal forms, contracts and completion statements Draft, format and proofread legal documentation such as contracts, transfers, leases and Land Registry forms Conduct and manage property-related searches (Land Registry applications, local authority, environmental, flood risk etc.) and follow-up communications Use Land Registry portal and handle requisitions as needed Organise and maintain client files - opening, updating and closing ensuring they are accurate, compliant and securely stored Act as a key point of contact for clients, estate agents, mortgage lenders, local councils and other third parties to coordinate information and timeline Deal with incoming calls, emails, correspondence and mail managing expectations and triage tasks effectively# Manage solicitors diaries, schedule appointments and coordinate meetings efficiently Assist with processing invoices, billing and liaising with accounts as required Maintain confidentiality and professionalism in handling sensitive client data and documentation. Person Specification Prior experience within the Conveyancing sector High-speed and accurate audio typing skills Confidence using digital dictation systems and case management software Proficiency in Microsoft Office (Word, Outlook, Excel). Strong organisational and multitasking abilities Excellent communication and interpersonal skills.