Elizabeth Michael Associates Ltd

Customer Service Advisor Mansfield Up to £28,000 (DOE) Full Time Monday Friday We are currently recruiting for a Customer Service Advisor to join a growing and supportive business based in Mansfield . This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working in a fast-paced, team-focused environment. The Role As a Customer Service Advisor, you will be responsible for managing customer accounts, acting as the main point of contact, and ensuring a seamless service from enquiry through to resolution. This role offers variety and the opportunity to build strong, long-term relationships with customers. Key Responsibilities Managing and developing relationships with assigned customer accounts Acting as the main point of contact for customer enquiries Handling queries, issues and escalations professionally Coordinating with internal teams including Sales, Operations and Finance Processing orders and ensuring customer commitments are met Maintaining accurate customer records within CRM systems Supporting customer retention and identifying growth opportunities Monitoring customer satisfaction and service delivery About You Previous experience within Customer Service, Account Management or Sales Strong communication and relationship-building skills Excellent organisational and problem-solving abilities Ability to manage multiple priorities in a busy environment Commercial awareness and customer-focused mindset What's in it for you? Salary up to £28,000 DOE Supportive team environment Growing and stable business Opportunity for progression and development Monday to Friday working (no weekends) If you're a proactive Customer Service professional looking for your next opportunity in Mansfield , we'd love to hear from you. Apply now for immediate consideration. EMA25

Executive PA to CEO Salary: £35,000 £40,000 DOE Location: Office-based initially, hybrid working after settling-in period, Nottingham Benefits: 25 days holiday + bank holidays Pension Private Medical Insurance This is not a traditional PA role and that s exactly why it will suit the right person. We re recruiting an exceptional Personal Assistant to support a highly driven, entrepreneurial CEO. This is a demanding, fast-paced role working at senior level, where priorities can change quickly, plans regularly move, and everything feels urgent . If you thrive in that environment rather than feel overwhelmed by it, read on. The role You ll be the trusted right-hand to the CEO acting as both gatekeeper and problem-solver, balancing traditional PA responsibilities with a strong client-facing element. One minute you may be managing diaries and preparing for meetings, the next you ll be liaising directly with high-value clients or adapting plans that have just gone out of the window. This role requires judgement, resilience and confidence . You ll need to know when to protect the CEO s time, when to escalate, and when to act independently. What really matters in this role This role is all about people skills and adaptability . You must be: Comfortable working closely with CEOs, founders and entrepreneurs Confident dealing with clients professionally and warmly Able to remain calm, organised and solutions-focused under pressure Highly adaptable - plans change, priorities shift and pace is fast Naturally proactive and reactive - you spot issues before they land, but act fast when they do Resilient and unflappable - this is a high-expectations environment You ll need to be happy with flexibility; there may be occasions where the CEO calls before the standard start time, and you ll need to be comfortable with that level of commitment. Experience & style Proven experience as a PA / EA at senior or executive level Strong diary management and organisational skills Professional, confident and personable communication style Able to think independently and make sound judgement calls Thrives in a fast-moving, changeable environment The person you ll be supporting You ll be working for a fair, personable and genuinely supportive CEO but one with high standards and big expectations. This is an exciting opportunity for someone who wants a challenge, enjoys working at pace, and understands what it takes to support at this level. If you re looking for a role where you can truly add value, be trusted, and be at the heart of the business this could be an outstanding opportunity. EMA25

HR Advisor 6 Month FTC £35,000 Hybrid Working 37.5 hours per week We re working with a fast-paced, dynamic organisation to recruit an experienced HR Advisor on a 6-month fixed-term contract. This is a hands-on, high-impact role where you ll be trusted to step in, add value quickly, and support a busy, evolving workforce. If you re resilient, confident in your approach, and comfortable hitting the ground running, this role will suit you perfectly. The Role As HR Advisor, you ll partner closely with managers across the business, providing pragmatic, commercially focused HR support. You ll be involved across the full employee lifecycle and play a key role in maintaining a high-performing, compliant, and engaged workforce. Key Responsibilities Act as a trusted advisor to managers, providing expert HR guidance Support the full employee lifecycle including ER, performance management, and onboarding Manage a range of employee relations cases with confidence and professionalism Provide coaching and support to line managers to drive best practice Use data and insight to identify trends and recommend improvements Support HR projects and ongoing people initiatives Ensure compliance with employment law and internal policies About You Proven experience in an HR Advisor role within a fast-paced environment Strong working knowledge of UK employment law Confident managing ER cases independently Resilient, proactive, and able to work at pace Comfortable dealing with ambiguity and making sound decisions Strong communication and stakeholder management skills CIPD Level 5 (or working towards) desirable What s on Offer Salary of £35,000 Hybrid working (typically between 8:30am 5:30pm, 37.5 hours per week) 22 days holiday + bank holidays Flexible working options Employee discount schemes This is an excellent opportunity for an HR professional who enjoys a busy environment and wants to make an immediate impact within a supportive and forward-thinking team. Apply now to be considered interviews are taking place imminently. EMA25

Sales Support Coordinator NG8, Nottingham 8:00am 5:00pm Monday Friday £29,000 - £32,000 Looking for someone to start asap Job Purpose To provide efficient and accurate quotation, order processing and customer support within an engineering sales environment, ensuring a high standard of service delivery from enquiry through to order fulfilment. The role is responsible for preparing timely and commercially sound quotations aligned with customer requirements and company pricing strategies, while maintaining strong communication with customers, internal teams and external sales representatives. The position plays a key part in converting enquiries into confirmed orders. A core focus is to maintain strong customer relationships by delivering clear communication, resolving queries promptly and providing reliable updates on order and quote status. In addition, the role contributes to continuous improvement of quoting and order processes, ensuring efficiency, accuracy and profitability targets are met. Job Responsibilities Prepare accurate and detailed quotes for products and services based on customer requirements and specifications, and update the stock card accordingly Work with other departments to gather information needed for complex or customised quotes Respond to all sales inbox enquiries within one hour to confirm receipt and request any additional information needed to prepare the quote Complete all quotes as quickly as possible while maintaining both customer and company standards Ensure all quoted prices follow current customer-specific pricing, discount structures and profit margin targets Convert quotations into sales orders accurately and promptly, ensuring smooth progression from order to delivery and always adding one additional day to the expected delivery date Communicate directly with customers by phone or email when needed to confirm requirements or provide information such as lead times Resolve customer issues where possible and escalate unresolved matters to the appropriate department Support the external sales team with quote requests, status updates and clarifications Communicate clearly with external sales to fully understand customer needs and ensure quotes meet agreed requirements Maintain accurate records of all quote requests, specifications, revisions and approvals Track and document follow ups and feedback on quotes and use this information to improve future quoting accuracy and processes Take part in regular reviews of quoting procedures to identify improvements in accuracy and efficiency Skills Required Strong written and verbal communication skills Excellent organisation and time management High attention to detail and accuracy Proficient in Microsoft Office (especially Excel) Good customer service skills Ability to work under pressure and prioritise tasks Problem-solving skills Team player with a proactive approach EMA25

Part-Time Production Administrator Location: Belper Salary: £15,900 (22 hours per week potential to increase to 24 hours) On-site Part-time ASAP Start We are currently recruiting for a Part-Time Production Administrator to join a well-established manufacturing business based in Belper. This is an excellent opportunity to join a busy operational team in a varied and fast-paced role, supporting production and planning functions. With the current post holder leaving shortly, the client is keen to secure someone who can start as soon as possible. The Role This position will support the operational team with a range of administrative and reporting responsibilities, including: Compiling data and updating systems to support business reporting Opening and closing production orders in line with batch management processes Supporting demand planning with MRP data and reporting Assisting with procurement planning and purchasing support Facilitating meetings and documenting key actions Collating production performance data and generating reports Supporting inventory and sales information updates About You To be successful in this role, you will ideally have: Previous experience within a production or manufacturing environment Strong SAP and MRP experience (essential) Excellent Excel and IT skills Strong attention to detail and high standards for data accuracy Good communication skills and ability to work independently and within a team Understanding of S&OP processes (desirable) Additional Information 22 hours per week (potential to increase to 24 hours) Ideally split across 5 days (flexible for discussion) Fully office-based role Interviews available immediately Immediate start available This is a fantastic opportunity for someone looking for a flexible, part-time role within a stable and growing manufacturing environment. To apply or find out more, please submit your CV today. EMA25

Lettings Viewing Assistant - Nottingham Part-Time Temporary Mid-October Early December £12.21 per hour + mileage contribution Are you confident, people-focused and enjoy working in a fast-paced environment? We re looking for a Lettings Viewing Assistant to support a busy student lettings period in Nottingham. The Role Accompany prospective tenants (mainly students) on property viewings. Provide a friendly, professional service and answer general queries. Use your own vehicle to travel between properties (mileage paid). Work closely with the lettings team to ensure viewings run smoothly. Hours & Pay 11:00am 4:00pm Up to 4 days per week (Wednesday essential) Mid-October start through to early December £12.21 per hour + mileage contribution About You Confident, approachable and organised. Able to manage multiple viewings in a fast-moving environment. Must hold a full driving licence and have access to your own car. Previous customer service or lettings experience is helpful, but not essential. This is a great opportunity to earn extra income in a friendly, lively environment while gaining valuable lettings experience. Interested? Apply today to be considered interviews are taking place shortly.

Legal Secretary Retford, DN22 £25,000 - £26,000 Monday Friday 9am 5pm Looking for someone to start as soon as possible Description We are currently recruiting for a Legal Secretary experienced in Conveyancing on behalf of a well-established law firm. This is an excellent opportunity for a proactive and organised individual to join a reputable legal practice in a key support role. The successful candidate will be responsible for delivering high-quality administrative and secretarial assistance to fee earners. This position plays a crucial role in ensuring the smooth day to day running of legal operations, including the preparation of legal documents, management of case files, and professional client communication. Responsibilities Provide comprehensive support to fee earners, including audio typing, copying typing, drafting letters, legal forms, contracts and completion statements Draft, format and proofread legal documentation such as contracts, transfers, leases and Land Registry forms Conduct and manage property-related searches (Land Registry applications, local authority, environmental, flood risk etc.) and follow-up communications Use Land Registry portal and handle requisitions as needed Organise and maintain client files - opening, updating and closing ensuring they are accurate, compliant and securely stored Act as a key point of contact for clients, estate agents, mortgage lenders, local councils and other third parties to coordinate information and timeline Deal with incoming calls, emails, correspondence and mail managing expectations and triage tasks effectively# Manage solicitors diaries, schedule appointments and coordinate meetings efficiently Assist with processing invoices, billing and liaising with accounts as required Maintain confidentiality and professionalism in handling sensitive client data and documentation. Person Specification Prior experience within the Conveyancing sector High-speed and accurate audio typing skills Confidence using digital dictation systems and case management software Proficiency in Microsoft Office (Word, Outlook, Excel). Strong organisational and multitasking abilities Excellent communication and interpersonal skills.