ALOIS Solutions

Compliance Programme Manager - Electrical Safety (EICR) Housing Job Purpose The Compliance Programme Manager is accountable for the end-to-end delivery, governance, and recovery of a large-scale Electrical Installation Condition Report (EICR) testing and remedial works programme across a residential housing portfolio on a contract / fixed-term basis . The role leads programme planning, contractor performance management, stakeholder engagement, tenant communications, financial control, governance assurance, and data-driven performance monitoring , ensuring statutory compliance, robust audit evidence, and a safety-first, customer-focused culture . This position provides professional assurance to senior leadership , embedding risk-based scheduling, strong governance, and continuous performance improvement within a regulated housing environment. Key Responsibilities & Accountabilities Programme Delivery & Leadership Own and manage the master programme plan, milestones, dependencies, and delivery schedules for testing, remedials, access/recovery, and reporting. Lead cross-functional coordination across contractors, housing operations, customer services, tenancy management, and data teams . Establish risk-based prioritisation based on compliance exposure, property risk, and customer vulnerability. Develop and implement recovery strategies for overdue cycles, no-access properties, and backlog reduction. Contractor & Performance Management Manage multiple contractors through KPIs, SLAs, performance reviews, improvement plans, and escalation routes . Ensure high-quality delivery of inspections, remedial works, access strategies, tenant communications, and data submissions. Drive continuous improvements in quality, productivity, compliance, and customer satisfaction . Governance, Assurance & Reporting Establish and maintain robust governance frameworks , audit trails, documentation standards, and decision logs. Chair weekly operational delivery meetings and monthly programme governance boards . Provide professional assurance and performance reporting to senior leadership and audit stakeholders. Maintain clear line of sight from programme delivery to compliance evidence . Financial & Commercial Management Own programme financial forecasting, spend tracking, budget control, and cost management . Manage variations and ensure value-for-money delivery . Support procurement planning, tendering, contract award, and mobilisation in line with public sector procurement principles . Tenant & Stakeholder Engagement Lead communications across housing teams, customer services, data teams, and senior stakeholders . Ensure delivery of clear, respectful, and inclusive tenant communications , including appointment setting, reminders, and access recovery messaging. Embed a customer-centric, safety-first culture , ensuring residents understand the process and can easily raise concerns. Data, Risk & Continuous Improvement Own the single source of truth for programme data , ensuring accuracy, timeliness, security, and audit readiness. Produce dashboards and performance reports covering compliance, remedials, access, contractor performance, risk, and finance. Maintain programme risk registers and live recovery plans . Use insight and analysis to drive continuous improvement, root-cause reviews, and targeted interventions . Coordinate multi-disciplinary recovery actions , including tenancy management, legal, customer contact, and safeguarding teams. Key Performance Indicators (KPIs) Cycle Compliance: % of homes with in-date EICR within five-year cycle Remedial Timeliness: % of remedials completed within SLA Access & Recovery: First-time access rate, recovery resolution rate, average days to resolve no-access Contractor Performance: On-time delivery, quality, data completeness, customer feedback Financial Control: Budget variance, forecast accuracy, cost efficiency Data Quality & Audit Readiness: Zero critical data errors, positive audit outcomes Decision-Making Authority Set programme priorities and approve operational recovery actions within delegated authority. Recommend contract variations, investment decisions, and improvement initiatives with value-for-money rationale. Act as single point of accountability for programme delivery, compliance, and assurance . Essential Knowledge & Experience Proven programme management experience within housing compliance, asset management, property services, or building safety . Strong contractor and supplier performance management , including KPIs, SLAs, and improvement planning. Excellent stakeholder engagement, governance reporting, and senior-level communication . Sound financial management, forecasting, and cost control experience. Strong data literacy , able to interpret dashboards, analyse trends, and drive evidence-based decisions. Experience operating within regulated or public-sector environments . Desirable Knowledge & Qualifications Knowledge of electrical compliance in social housing , including: EICR five-year cycles Landlord statutory duties Remedial workflows Access and recovery strategies Experience of public-sector procurement and NEC / JCT contract frameworks. PRINCE2 Practitioner, APM PMQ, MSP, or equivalent programme/project management qualification.

Job Title: Enterprise Resource Planning (ERP) Tester Location: Hybrid - 2 days office / 3 days remote Job Purpose: Responsible for delivering all testing activities across HR, Payroll, Finance, and Procurement within the ERP Programme. Work closely with functional teams and the System Implementation (SI) partner to develop test scripts, execute testing phases, and manage resources to ensure successful delivery. Key Responsibilities: Contribute to the overall testing strategy, ensuring coverage of critical business processes and integrations. Develop detailed test scripts aligned to business requirements. Execute testing in line with approved scripts. Identify, log, and track defects through to resolution, liaising with relevant teams. Support UAT resource management to ensure timely delivery. Maintain comprehensive documentation of test plans, results, and defect reports. Provide regular updates on testing progress to stakeholders. Perform non-functional testing including performance, security, and accessibility testing.

Job Description - Calibration Engineer Role Overview Job Title: Calibration Engineer Job Code: Calibration Engineer - Telford Location: Telford, Shropshire, United Kingdom Work Type: Onsite (with occasional customer site travel This role is based at the Service Centre in Telford , supporting calibration, validation, and repair of dimensional test instruments and mechanical torque tools to ensure functionality and accuracy. Key Responsibilities Perform calibration, validation, and repair of mechanical/dimensional and analytical test instruments. Carry out routine technical tasks using prescribed procedures and sound technical judgment. Diagnose and resolve a wide range of technical calibration and testing issues. Understand and respond to customer requirements through written and face-to-face communication. Travel to customer sites (less than 25%) to conduct onsite calibration activities. Required Skills & Experience Experience Proven experience in mechanical calibration, maintenance, and repair. Experience working in laboratory or manufacturing environments preferred. Technical Skills Proficiency with calibration tools, equipment, and related software. Strong understanding of mechanical systems, components, and measurement principles. Core Competencies Strong diagnostic, troubleshooting, and problem-solving abilities. High attention to detail and accuracy in technical work. Effective teamwork and collaboration skills. Physical capability to lift/move equipment, stand for extended periods, and work in varied environments. Education Relevant technical education or equivalent practical experience in calibration, mechanical engineering, or related discipline. Work Schedule Hours per Week: 37.5 Days per Week: 5 Hours per Day: 7.5