Kevin Theobald Employment Agency

Our client based around the Heathrow area is looking to recruit an individual with a strong freight forwarding background who may be interested into transitioning into IT as well This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field of software quality assurance. This person must be an enthusiastic, self-starting problem solver with the ability to learn new technologies quickly. The ideal candidate will be an excellent communicator who is both a good fit for our clients team and is approachable. Essential Experience: In-depth knowledge of UK customs declarations and/or freight forwarding for Import and Export. Excellent communication skills (both verbal and written). Have a great personality; you will be expected to work closely with the team, continuously learn, and actively share knowledge with others. Have a keen eye for detail and good problem analysis. You must also be enthusiastic and be willing to accept new challenges. Previous QA knowledge would be beneficial but a Freight Forwarding background more important Familiar with Windows, Windows applications and Microsoft office products The company offer a Salary of 30-45k depending on your skillset and excellent benefits including 25 days holiday increasing to 30 plus bank holidays

The Pricing Team are accountable for the internal and external pricing for UK sea products including consolidation and direct services, both inbound and outbound to and from the United Kingdom by Sea. The role will report to the Head of Sea Freight and will work closely with the Gateway Manager, UK Senior General Managers, Trade Lane Managers and Regional Business Development Managers and the wider Business Development community both in the UK and the Global Network to support the growth of the UK Sea Product. Duties Include: Builds relationships within existing accounts and expands/develops connection points in other areas of the business line to identify new business leads. Develops and maintains positive customer relations in assigned area of responsibility and resolve conflicts involving scheduling, resources, or technical issues with Branch management Leads effort to maximize satisfaction, retention and reference ability of customers Plan and Support local BD campaign and promotion order to drive result deliverable, including any Customer visits if required Raise customer quotations in a timely manner and follow up accordingly, including weekly KPI reporting Work closely within the UK FM business line team to ensure the turnaround of quotes and communicate updates. Key Skills: Knowledge of Sea freight Industry/ Trends. Identification of Opportunities and markets within the overall Sea Freight environment Thorough understanding of the Rules and regulations to Sea freight to and from UK, with clear understanding of Overseas regulations where appropriate Strategist able to use their experience and perspective help guide trade lane sales and local Sales Monday - Friday 9-530pm

Implant/ Reading up to £35K! Organising transport by air, road and sea. Customer Services and completion of Dangerous Goods paperwork. Invoicing, job costing and undertaking export documentation. Key Duties: Completion of end-to-end forwarding activities as the individual role requires. Completion of Dangerous Goods paperwork for all modes of transportation Work closely with internal and external customers. Focus on customer service. To organise transport by air, road & sea Use of Next Gen/MS office as requested. Ensure invoicing, job costing, CIA, Netting, and milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist senior forwarders, Supervisor and line manager where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or line manager.

Our client are looking for a high-performing Business Development Manager to help them meet their customer acquisition and revenue growth targets by keeping the company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales strategies and justifying sales plans to the upper management. Location West London Salary 50/60k Possible travel involved Duties Include: Experience in eCommerce/Fulfilment/Logistics sales and multi-channel platforms. Strong analytical and reporting skills. Highly organized and honed skills to work with multiple customers and stakeholders in a fast-paced environment. Creating and owning a clear roadmap for success with goals, KPIs and time critical targets. Identify new business opportunities. Generate and develop opportunities and strategies to ensure strong future revenue growth. Nurturing and developing relationship with key customer accounts. Manage and mentor the sales arms of the business. Defining efficient strategies to drive customer acquisition, conversion and retention. Online customer need analysis, value chain analysis, defining value propositions. Commercial drive for success/accountable for KPIs set and consistently achieve them. Qualifications: A proven track record delivering growth and revenue in an eCommerce environment. Direct B2C eCommerce experience. Experience in developing comprehensive e-marketing and actions plans. Successful experience in developing customer centric approaches. Excellent understanding of e-marketing tools and instruments. Able to create online sales concepts, customer journeys based on ROI driven business models. Team management and development experience. Experienced in CRM and persona analysis. Good technological understanding of eCommerce platforms. Eligibility to work in UK on a permanent basis.