Kevin Theobald Employment Agency

Due to retirement this worldwide freight forwarder is looking for a Branch manager for theirLiverpool office. Handling mainly seafreight exports and imports LCL & FCL shipments. Managing upto 7 staff, the ideal applicant would have extensive operational experience in both imports & export seafreight, plus be happy to be 'hands on' when needed. A commercial awareness is essential and there is a great potential to help grow this well established office. A proven work record within a simialr sized freight forwarder would be ideal.

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills : Fluent in English

The role is 100 % office based and location is around the West Byfleet area. Salary 32-35k Purpose of the role: To support the day-to-day coordination and execution of operations accurate planning and scheduling of shipments clear communication with customers and internal teams consistent service delivery aligned to defined processes This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service. This is a operational role, working within the operations team and supporting: daily shipment coordination demo movements and returns customer updates and communication The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity. Key Duties : Ensure full visibility and control across all movements Support planning and coordination of: shipments demo movements collections and deliveries Assist with: scheduling jobs allocating resources ensuring clear operational instructions Create and manage bookings in internal systems Update job status in real time Maintain accurate records including: delivery details documentation status changes Provide updates to customers on: delivery timing job progress status changes Support handling of: booking confirmations general queries

A Senior Pricing role has come up with a well established freight forwarder. The role is based near to Heathrow and is Monday to Friday Salary is 40/45k based on experience Key Duties: Prepare accurate and competitive customer quotations and tender responses within agreed service levels. Source, obtain, and negotiate freight rates with carriers, shipping lines, airlines, hauliers, and logistics partners. Maintain and update pricing databases, carrier tariffs, and rate sheets. Support the Sales team by providing commercial pricing analysis and tailored freight solutions. Monitor freight market trends, capacity changes, and competitor pricing to maintain market competitiveness. Ensure all quotations achieve target profit margins while remaining commercially attractive. Verify pricing accuracy, including freight rates, surcharges, customs fees, and ancillary charges. Build and maintain strong relationships with carriers and suppliers to secure favourable commercial terms. Collaborate with Operations and Customer Service teams to ensure pricing reflects operational capabilities and service commitments. Responsible for two other team members, maintaining work flow and ensuring that all quotes are actioned efficiently. Being the main point of contact on the pricing side. Key Requirements Previous experience in freight forwarding, logistics, transport, or supply chain pricing. Strong knowledge of air freight, ocean freight, and road freight pricing structures. Good understanding of freight surcharges, trade lanes, Incoterms, and carrier tariffs. Excellent analytical and numerical skills with strong attention to detail. Advanced proficiency in Microsoft Excel and freight pricing or transport management systems. Strong communication, negotiation, and relationship management skills. Ability to work under pressure while managing multiple quotations and deadlines.

Our client based around the Heathrow area is looking to recruit an individual with a strong freight forwarding background who may be interested into transitioning into IT as well This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field of software quality assurance. This person must be an enthusiastic, self-starting problem solver with the ability to learn new technologies quickly. The ideal candidate will be an excellent communicator who is both a good fit for our clients team and is approachable. Essential Experience: In-depth knowledge of UK customs declarations and/or freight forwarding for Import and Export. Excellent communication skills (both verbal and written). Have a great personality; you will be expected to work closely with the team, continuously learn, and actively share knowledge with others. Have a keen eye for detail and good problem analysis. You must also be enthusiastic and be willing to accept new challenges. Previous QA knowledge would be beneficial but a Freight Forwarding background more important Familiar with Windows, Windows applications and Microsoft office products The company offer a Salary of 30-45k depending on your skillset and excellent benefits including 25 days holiday increasing to 30 plus bank holidays

The Pricing Team are accountable for the internal and external pricing for UK sea products including consolidation and direct services, both inbound and outbound to and from the United Kingdom by Sea. The role will report to the Head of Sea Freight and will work closely with the Gateway Manager, UK Senior General Managers, Trade Lane Managers and Regional Business Development Managers and the wider Business Development community both in the UK and the Global Network to support the growth of the UK Sea Product. Duties Include: Builds relationships within existing accounts and expands/develops connection points in other areas of the business line to identify new business leads. Develops and maintains positive customer relations in assigned area of responsibility and resolve conflicts involving scheduling, resources, or technical issues with Branch management Leads effort to maximize satisfaction, retention and reference ability of customers Plan and Support local BD campaign and promotion order to drive result deliverable, including any Customer visits if required Raise customer quotations in a timely manner and follow up accordingly, including weekly KPI reporting Work closely within the UK FM business line team to ensure the turnaround of quotes and communicate updates. Key Skills: Knowledge of Sea freight Industry/ Trends. Identification of Opportunities and markets within the overall Sea Freight environment Thorough understanding of the Rules and regulations to Sea freight to and from UK, with clear understanding of Overseas regulations where appropriate Strategist able to use their experience and perspective help guide trade lane sales and local Sales Monday - Friday 9-530pm

Implant/ Reading up to £35K! Organising transport by air, road and sea. Customer Services and completion of Dangerous Goods paperwork. Invoicing, job costing and undertaking export documentation. Key Duties: Completion of end-to-end forwarding activities as the individual role requires. Completion of Dangerous Goods paperwork for all modes of transportation Work closely with internal and external customers. Focus on customer service. To organise transport by air, road & sea Use of Next Gen/MS office as requested. Ensure invoicing, job costing, CIA, Netting, and milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist senior forwarders, Supervisor and line manager where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or line manager.