CityWorx

Cityworx are recruiting for an experienced Sales Ledger & Billing Coordinator to join an established care business based in the Southwark area. on a part time basis, 3 days a week. We are seeking an accurate, methodical and hands-on Sales Ledger & Billing Coordinator to take ownership of our weekly billing process. This role is critical to maintaining cash flow and preventing downstream credit control issues. It requires strong attention to detail, confidence working with data, and the ability to operate at pace across multiple systems. The role will involve working across care management systems, plus Sage 50, Excel, and invoicing portals, ensuring billing is accurate. Key Responsibilities Prepare and raise weekly invoices across all care packages within strict deadlines. Validate hours against timesheets and care schedules using OneTouch. Process and raise invoices within Sage 50, ensuring all billing information is accurate and complete. Apply correct charge rates, including HCAs, nurses, enhanced rates, and bank holiday rates where applicable. Confirm purchase order numbers, funding details, and client billing instructions are correct. Submit invoices via customer invoicing portals, including Tradeshift where required. Sales Ledger & Data Management Maintain and manage the sales ledger within Sage 50. Reconcile OneTouch data against scheduled hours and actual service delivery. Use Excel, including VLOOKUPs and data validation techniques, to analyse and verify billing data. Identify discrepancies promptly and work with relevant teams to resolve issues. Take ownership of data accuracy, ensuring all records are complete, up to date, and audit-ready. Query Resolution & Team Coordination Act as the first point of contact for invoice queries and billing discrepancies. Investigate and resolve issues using system data and supporting documentation wherever possible. Escalate complex queries to the Finance Manager or Credit Control team when required. Work closely with Credit Control to ensure a smooth and accurate handover of invoices. Highlight recurring issues and support continuous improvements to billing processes. Maintain strong communication across finance and operations teams to ensure efficient workflow and service delivery. For this role, you will need experince in Excel, Sage 50, invoicing portals, as well previous experience in a fast-paced sales ledger or billing role. This role is office based, 3 days a week.

Cityworx are recruiting on behalf of a client who are looking for an experienced Registered Care Manager in the Weymouth area. Our client are an established care business who are looking for a Registered Manager for a new start-up domiciliary care franchise in Weymouth. You who will play a fundamental role in ensuring the delivery of high-quality domiciliary care services while maintaining compliance with CQC regulations. This role requires effective leadership, strategic planning, and management of day-to-day operations, ensuring that clients receive person-centered care and that staff are supported and empowered. Key Responsibilities: Lead by example, promoting a positive and person-centered culture within the organisation. Provide guidance, support, and direction to the care team, ensuring their professional growth and development. Collaborate with senior management to implement effective strategies and polici Oversee all aspects of care service to ensure compliance with CQC regulations, standards, and guidelines. Keep up-to-date with regulatory changes and implement necessary adjustments to maintain compliance. Act as the point of contact for CQC inspections, providing necessary documentation and ensuring preparedness. Develop and implement quality assurance processes to monitor and improve care services. Regularly review and assess care plans, risk assessments, and electronic monitoring data to ensure effective care delivery. Monitor and address any areas of concern, taking corrective actions when necessary. Recruit, train, and onboard new staff, ensuring they meet required qualifications and skills. Provide ongoing training and development opportunities to enhance staff skills and knowledge. Conduct regular performance reviews, provide feedback, and address any performance issues. Ensure that care plans are comprehensive, person-centered, and aligned with clients' needs and preferences. Oversee the effective implementation of care plans, monitoring the quality of care provided. Address any concerns or complaints raised by clients, families, or stakeholders promptly and effectively. Collaborate with technical teams to ensure the proper functioning of electronic monitoring systems. Use electronic monitoring data to improve care plans, identify trends, and address areas for improvement. Manage budgets and resources efficiently to ensure effective service delivery. Optimise resource allocation to meet client needs while maintaining financial sustainability. Foster open communication with clients, families, staff, and external stakeholders. Collaborate with care managers, coordinators, and other team members to ensure streamlined operations. Ensure that health and safety protocols are in place and followed by staff during service delivery. Implement measures to prevent accidents, injuries, and exposure to health risks. Identify areas for improvement based on data analysis, feedback, and industry best practices. Lead initiatives to enhance service quality, client satisfaction, and staff performance. Qualifications and Experience : For this role, you will need to have proven experience as a Registered Manager in a domiciliary care setting as well as recognised qualification in health and social care management (e.g., NVQ Level 5, Level 4 in Leadership and Management in Care Services).You will have strong knowledge of CQC regulations and requirements and excellent leadership, organisational, and communication skills.

Cityworx are recruiting on behalf of a dedicated domiciliary care company operating throughout the Hertfordshire area. They are currently looking for a reliable, caring, and committed female domiciliary carer to join their team. As a Domiciliary Carer, you will be providing high-quality personal care and support to clients in their own homes, helping them to maintain independence and dignity in a safe and supportive environment. Key Responsibilities Deliver personal care and support to clients in their homes Assist with mobility, medication, meal preparation, and companionship Ensure the physical and emotional wellbeing of clients Maintain accurate records of care provided Communicate effectively with clients, families, and colleagues Drive between client appointments in a timely and safe manner Essential Requirements Must be a driver with access to a reliable car Must be female This requirement is due to the personal care needs of some of our clients, and is in accordance with the Equality Act 2010, Schedule 9, Part 1 (Occupational Requirement). Availability to work weekends as part of a regular rota Good level of spoken and written English Reliable, punctual, and able to work independently Right to work in the UK Desirable Attributes Previous experience in a care setting (domiciliary, residential, or hospital) NVQ Level 2 or 3 in Health and Social Care (or willingness to work towards it) Warm, empathetic, and patient personality What We Offer Competitive pay at £13.64 per hour Ongoing training and career development opportunities Supportive management team and positive working environment Please note - sponsorship is available for this role