Huntress - Maidstone

Customer Service Advisor Location: City of London Salary: 16 per Hour Hours: 2pm - 11pm / Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting on behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer calls. Providing excellent customer service and resolving customer queries. Updating customer information accurately on internal systems. Investigating and resolving issues in a timely manner. Working collaboratively with colleagues to deliver the best customer experience. Ensuring all work is completed in line with company policies and procedures. About You Previous customer service or call centre experience is desirable. Excellent communication and listening skills. Strong problem-solving ability and attention to detail. Confident using computer systems and learning new software. Positive, professional and customer-focused approach. Able to work effectively in a fast-paced environment. If you're looking to join a growing fintech company where you can develop your skills and progress your career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Planner/Scheduler/Coordinator 35,296.00 ( 36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive works We would be keen to hear from you if you have : Logical thinking with the ability to resolve problems quickly and effectively. Computer literate, with understanding of MS Office packages. Experience in customer service and working to targets is ideal - However this is not a call centre based role. Data input skills Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor Salary: 16.00 per hour Hours: 2pm - 11pm Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems Investigating issues and following them through to resolution Identifying and supporting customers in vulnerable circumstances in line with company policy Working to internal procedures and regulatory standards on every interaction What you'll need Customer service or contact centre experience (financial services background welcome but not essential) Clear, confident communication and genuine listening skills Strong attention to detail - accuracy matters in a regulated environment Comfortable picking up new systems and software quickly Able to stay composed and effective in a fast-paced, high-volume setting Availability to work the 2pm - 11pm shift pattern What's on offer Full training and ongoing development, including support towards financial services qualifications Hybrid working after training Clear progression routes into complaints, fraud, operations and beyond A supportive team environment in a business that's growing quickly Interested? Apply now with your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor - Financial Services City of London Salary: 16.00 per hour Hours: 2pm - 11pm Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems Investigating issues and following them through to resolution Identifying and supporting customers in vulnerable circumstances in line with company policy Working to internal procedures and regulatory standards on every interaction What you'll need Customer service or contact centre experience (financial services background welcome but not essential) Clear, confident communication and genuine listening skills Strong attention to detail - accuracy matters in a regulated environment Comfortable picking up new systems and software quickly Able to stay composed and effective in a fast-paced, high-volume setting Availability to work the 2pm - 11pm shift pattern What's on offer Full training and ongoing development, including support towards financial services qualifications Hybrid working after training Clear progression routes into complaints, fraud, operations and beyond A supportive team environment in a business that's growing quickly Interested? Apply now with your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We're recruiting on behalf of our client, for an organised and personable Recruitment Administrator to join their busy recruitment team on a temporary basis. In this role, you'll provide essential administrative support across the recruitment process, helping to ensure a smooth and positive experience for candidates and hiring managers alike. If you're someone who thrives in a fast-paced environment, has a keen eye for detail and enjoys supporting people through every stage of the recruitment journey, this could be the role for you. Hybrid working may be considered for up to two days a week once trained and undertaking certain duties. What you'll be doing: Drafting job adverts for review Arranging interviews with candidates and hiring managers Preparing conditional offer letters and completing pre-employment recruitment checks Arranging start dates for new starters Responding to general enquiries via telephone, email and face to face Supporting at in-person recruitment events Data entry and retrieval for vacancies, applicants and colleagues using the Electronic Staff Records (ESR) system What we're looking for: Previous recruitment and customer service experience Experience using applicant tracking systems or staff record systems Excellent attention to detail, particularly when handling candidate and employee information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional, approachable manner Ability to work both independently and as part of a team This is a fantastic opportunity to join a busy recruitment team where your organisational skills and people-focused approach will make a real difference to the candidate experience. Perfect for someone available immediately and looking to build on their recruitment administration experience. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Planner / Scheduler / Coordinator Maidstone 30,000 Huntress is currently recruiting for a Planner / Scheduler / Coordinator to join our client's Planning, Scheduling & Dispatch team based in Maidstone. This is an excellent opportunity to become part of a busy and dynamic department responsible for coordinating field-based operatives across the UK. We're looking for someone who is highly organised, able to prioritise effectively, and thrives in a fast-paced environment. Full training will be provided, along with genuine opportunities for progression and development. Please note: This position operates on a rotating shift pattern, so flexibility is required. Key Responsibilities Schedule both reactive and planned works for field-based operatives using a range of workforce management systems. Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule. Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales. Identify potential scheduling issues or delays at an early stage and escalate where necessary. Support the smooth day-to-day coordination of field operations across the UK. About You Strong organisational and problem-solving skills with the ability to think quickly under pressure. Confident using Microsoft Office and capable of learning new systems and processes quickly. Previous experience in customer service, scheduling, planning, coordination, or administration would be advantageous. Excellent attention to detail and accurate data-entry skills. Able to manage competing priorities and work effectively to deadlines. If you're a proactive and adaptable individual looking for a varied role within a supportive team, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service Centre teams. This is a strategic leadership role offering a fantastic opportunity for someone who is passionate about driving performance, developing high-performing leaders, and shaping the future of a growing customer service operation from the outset. Key Responsibilities: Leading and inspiring Customer Service teams to deliver outstanding performance against operational, quality, compliance, and reporting standards Championing outstanding customer service, including inclusive and accessible support for customers in vulnerable situations Creating an engaging, inclusive, and supportive working environment, leading on colleague engagement, wellbeing, and performance Building strong relationships with internal and external stakeholders to influence and drive service improvements Leading, coaching, and developing a team of managers, empowering them to build confident, high-performing teams Championing innovation and continuous improvement, including the use of digital technology, Salesforce, omnichannel services, and AI to enhance customer outcomes Using data and insight to identify opportunities to improve performance and the overall customer journey Skills & Experience Required: Proven experience leading customer service operations within a contact centre environment, including responsibility for multiple teams and the leadership of managers Strong track record of improving performance, increasing engagement, and delivering excellent customer outcomes through continuous improvement Experience developing and coaching leaders, building capability, and creating high-performing, accountable teams A curious, innovative mindset with the ability to embrace new technology and lead teams through change Experience working within a regulated environment, with a sound understanding of compliance, assurance, and governance frameworks Strong knowledge of customer service operations, including complaint handling, escalation management, and supporting vulnerable customers Excellent communication, influencing, and decision-making skills, with the ability to build credibility with senior stakeholders If you are passionate about developing people, improving services, and creating outstanding customer experiences, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We are currently recruiting on behalf of our client for a proactive and detail-driven Call Centre Performance Analyst to join their Customer Service Centre. This is a varied and insight-led role, offering a fantastic opportunity for someone who enjoys turning data into action and helping teams deliver genuinely great customer service. Key Responsibilities: Supporting resource planning and forecasting to ensure the right people are in place when customers need them Monitoring live customer demand and helping the operation respond in real time Reviewing customer interactions and verifying complaints, providing meaningful feedback to support team development Producing performance reporting that helps Team Managers understand what's working and where improvements can be made Coaching colleagues to improve performance and support their development Supporting the wider Customer Service Centre, including frontline customer support and light supervisory duties when required Skills & Experience Required: Previous experience in a customer service or contact centre environment Experience with workforce planning, forecasting, or real-time performance management Ability to analyse performance data and turn it into practical recommendations Confident coaching skills, with the ability to give constructive feedback that helps others improve Strong understanding of quality, compliance, and doing right by the customer Clear and confident communicator, comfortable engaging with people at all levels High attention to detail and a genuine interest in getting things right Experience with workforce management or contact centre systems is essential If you are a proactive call centre analyst who enjoys uncovering insight and helping teams perform at their best, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experience Requirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirable To apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Compliance Officer Farringdon, London 58.3k - 69.5k per annum (dependent on skills and qualifications) Full-time Hybrid Working Typically 2-3 days in the office, with the opportunity to work remotely on the remaining days. We're looking for an experienced and detail-oriented Corporate Compliance Officer to join a professional team in Farringdon. This is an excellent opportunity for someone with a strong background in corporate compliance, policy development and governance to play a key role in supporting and strengthening the organisation's compliance framework. Key Responsibilities Support the development, implementation and review of corporate compliance policies and procedures Provide advice and guidance on policies including whistleblowing, conflicts of interest and related compliance matters Monitor compliance with internal policies, procedures and relevant regulatory requirements Identify potential compliance risks and support the implementation of appropriate controls Assist with compliance reviews, investigations and reporting where required Maintain accurate compliance records, documentation and registers Work closely with internal stakeholders to promote a strong culture of compliance and good governance Keep up to date with relevant legislation, regulations and best practice What We're Looking For Previous experience working in a corporate compliance or governance environment Strong knowledge and practical experience of compliance policies, particularly whistleblowing and conflicts of interest Excellent understanding of corporate governance, risk and compliance principles Strong written and verbal communication skills, with the ability to provide clear advice to stakeholders Excellent attention to detail and strong organisational skills Ability to analyse information, identify risks and make sound recommendations Confident working independently while collaborating effectively with internal teams Relevant compliance, legal, governance or risk qualifications would be desirable Ready for your next opportunity? Apply today with your CV or contact us for more information. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Online Live Chat Agent Location: Kent (Hybrid - 1 days in the office, 4 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our Manufacturing client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate information and support to customers Investigating and resolving customer issues, escalating more complex cases where necessary Maintaining detailed and accurate customer records Working closely with internal teams to ensure customer queries are resolved effectively Delivering a positive customer experience with every interaction What We're Looking For: Excellent written and verbal communication skills Strong attention to detail and problem-solving abilities Previous experience in customer service, contact centre, live chat, retail, hospitality, or a similar customer-facing role Ability to manage multiple conversations and tasks simultaneously A positive, proactive, and customer-focused approach Good IT skills and confidence using multiple systems What's in It for You? Competitive salary of 26,200 Full training and ongoing support Opportunity to develop your customer service career within a growing organisation Friendly and collaborative team environment If you're looking for a role where you can make a real difference to customers while enjoying the flexibility of hybrid working, we'd love to hear from you. Apply now with your CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We are currently recruiting on behalf of our client for an ambitious and commercially focused Business Development Manager (B2B Field Sales) to join their growing team. This is an exciting opportunity for an experienced B2B sales professional who enjoys building long-term client relationships, identifying new business opportunities, and driving commercial growth within the industrial and commercial sector. Key Responsibilities: Identifying new business opportunities and developing strategies to grow market share across the industrial and commercial sector Building and maintaining strong relationships with new and existing customers, delivering an exceptional level of customer service Managing a pipeline of prospects through networking, referrals, email campaigns and face-to-face meetings Producing and implementing territory plans to maximise sales opportunities and achieve revenue targets Working closely with Key Account Managers and internal stakeholders to identify opportunities for larger commercial and industrial connections Maintaining accurate sales records, forecasts and activity reports to support business planning and performance Developing relationships with other industry organisations and key partners to strengthen market presence Skills & Experience Required: Previous experience in a business development, account management or B2B sales role within an industrial, commercial or technical environment Strong relationship-building skills with the ability to influence stakeholders at all levels Experience managing a sales territory and developing new business opportunities Commercially minded with a proven track record of achieving sales targets Excellent communication, presentation and negotiation skills Strong organisational skills with the ability to manage multiple opportunities simultaneously A proactive and self-motivated approach, with the ability to work independently and as part of a wider team If you are a driven sales professional who enjoys developing new business, building lasting customer relationships and making a real commercial impact, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service & Administration Specialist West Malling 24,800 Hybrid Working Monday to Friday, 9am to 5pm, with the opportunity to work from home up to 3 days per week. We're looking for a proactive and organised Customer Service & Administration Specialist to join a friendly and supportive team. Key Responsibilities Respond to customer enquiries and email queries Resolve routine issues and escalate when required Maintain accurate customer records and documentation Support daily administrative tasks and team processes Liaise with internal departments to ensure excellent customer service What We're Looking For Strong customer service and communication skills Excellent attention to detail and administration skills Confidence using multiple systems Ability to prioritise workloads and multitask effectively Positive, proactive approach to work Ready for your next opportunity? Apply today with your CV or contact us for more information. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Part-Time Administrator - 22 hours per week Huntress Recruitment is delighted to be supporting a client based in Horley with the recruitment of a Part-Time Administrator . This is a long-term temporary opportunity , ideal for someone seeking school-hours work or 4 days per week between Monday - Friday. (They are happy to consider either option but a Monday and Friday is essential). The Role: General administrative duties including data entry, filing, and document management Answering and directing calls and emails Supporting the wider team with day-to-day admin tasks Maintaining accurate records and updating systems Hours: Part-time, school hours - 22 hours over 4 days Pay: 13.29 per hour , increasing to 14.04 per hour after 6 months About You: Previous experience in a general administrative role Strong organisational and communication skills Confident using Microsoft Office and admin systems Reliable, detail-oriented, and able to work independently What's on Offer: Long-term temporary position with pay progression Friendly and supportive working environment Convenient Horley location If you're looking for a flexible, school-hours admin role with long-term stability, we'd love to hear from you. Apply today via Huntress Recruitment. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Operations Team Leader - Insurance Birmingham 45,000- 50,000 A specialist B2B insurance intermediary is looking for an Operations Team Leader to take ownership of day-to-day operations from their Birmingham office. This is a hands-on role combining people management, operational control, and regulatory compliance oversight - ideal for someone who enjoys building efficient processes within a small, close-knit team with genuine scope to shape how the office runs. Reporting to: Head of Operations What you'll be doing: Managing a small team, ensuring smooth day-to-day running of the office in line with business goals Overseeing premium collection and claims handling processes Maintaining accurate, up-to-date company records Acting as primary point of contact for audit requests from underwriters, auditors, and regulators Coaching and developing the team to perform at their best Owning the accuracy and timeliness of financial and bordereaux returns to underwriters Managing relationships with key suppliers and third-party providers Producing and presenting MI reporting to internal and external stakeholders Representing the business client-facing, with technical credibility across insurance product lines What we're looking for: Minimum 3 years' experience in General and Life insurance Comfortable operating independently in a regulated environment Logical, analytical, data-driven decision-maker Working knowledge of FCA requirements, Fitness & Probity standards, GDPR and consumer protection legislation Strong supplier and stakeholder management experience Confident with MS Office and CRM/policy administration systems Third-level qualification in Finance, Project Management or related discipline CII (or working towards) desirable; other regulatory qualifications an advantage What's on offer: 45,000- 50,000 Contributory, matched pension scheme Graduated holiday entitlement linked to service Hybrid working Support toward insurance qualifications Real scope to shape how the operation is run Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Accounts Administrator (Kent Based) Location: Kent - Flexible working arrangements Job Type: Temporary - 6 Months plus Salary: 14.40 an hour Start Date: Immediate start available We are currently recruiting for a reliable and organised Accounts Administrator to join a busy and supportive team on a temporary basis. Applicants must be based in Kent for occasional meetings or training if required. This is an excellent opportunity for someone with previous accounts or finance administration experience who is looking for flexibility and the chance to work within a professional environment. Key Responsibilities Processing invoices and purchase orders Managing accounts payable and receivable Reconciling statements and resolving discrepancies Data entry and maintaining accurate financial records Assisting with payroll administration where required Handling email and telephone queries professionally Supporting the finance team with general administrative duties Skills & Experience Required Previous experience within accounts administration or finance support Good knowledge of Microsoft Excel and accounting systems Strong attention to detail and accuracy Excellent communication and organisational skills Ability to work independently and manage workload remotely A stable internet connection and suitable home working environment What's on Offer Flexible and supportive working environment Immediate start available Opportunity to gain further experience within a professional finance team If you are an experienced Accounts Administrator based in Kent and available for a temporary assignment, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor Sittingbourne, Kent Salary: 27,000 per annum Join a Global Leader in Healthcare Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy, communication, and customer satisfaction are key? Our client, a leading pharmaceutical company based in Sittingbourne, is looking for a Customer Service Advisor to join their growing team. This is an excellent opportunity to build a rewarding career within a highly respected organisation that plays a vital role in improving people's health and wellbeing. Key Responsibilities Acting as the first point of contact for customers via phone and email. Processing customer orders accurately and efficiently. Resolving customer queries and complaints in a professional manner. Liaising with internal departments to ensure smooth order fulfilment. Maintaining accurate customer records and updating CRM systems. Building strong relationships with customers and stakeholders. Ensuring compliance with company procedures and industry regulations. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Role: Administrator / Call Handler Start Date: ASAP Working Pattern: Monday - Friday, 09:00-17:00 Salary: 12.71 an hour Temp to perm We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties. Key Responsibilities: Handling inbound and outbound calls in a professional and timely manner Managing customer enquiries and resolving issues effectively Updating internal systems and maintaining accurate records Coordinating appointments and schedules Managing emails and general office correspondence Supporting the wider team with administrative tasks What We're Looking For: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational skills and attention to detail Ability to multitask and work in a fast-paced environment Confident using Microsoft Office and internal systems Apply now with you CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Data Entry Assistant Full Time Ongoing Temporary Role 12.90 per hour We're hiring for a Data Entry Assistant , offering an excellent opportunity to kick-start your career with a growing, supportive organisation. This is a fantastic opportunity for a recent graduate to gain valuable office experience, receive full training, and develop a long-term career within a professional and collaborative team. What You'll Be Doing: Accurately entering, updating, and maintaining customer and business data across internal systems Checking information for accuracy and resolving any discrepancies Processing documentation and ensuring records are complete and up to date Supporting the wider team with general administrative tasks Maintaining confidentiality and handling data in line with company procedures Developing your skills through ongoing training and career development opportunities What We're Looking For: A recent graduate with a positive, can-do attitude Excellent attention to detail and a high level of accuracy Strong organisational and time management skills Good IT skills, including confidence using Microsoft Office and database systems The ability to work efficiently both independently and as part of a team Previous administration or data entry experience is beneficial but not essential, as full training will be provided Apply now to start your career in administration and data management! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.