Are you a proactive and organised administrator looking for a varied role where no two days are the same? We are seeking a confident and customer-focused individual to join a busy warehouse and logistics operation. This role will involve acting as the key point of contact for customers, handling enquiries, providing order updates, and liaising closely with warehouse teams to ensure a first-class service. Key Responsibilities Respond to customer enquiries via phone and email. Provide customers with updates on orders, deliveries and stock. Liaise with warehouse staff to obtain accurate information and resolve queries. Monitor and track orders through to completion. Process customer requests and update internal systems. Maintain accurate records and customer information. Support the operations team with general administration duties. Build strong relationships with both customers and internal departments. What We're Looking For Previous experience in a Customer Service, Administration or Coordination role. Excellent communication skills, both written and verbal. Strong organisational skills and attention to detail. Comfortable working between an office and warehouse environment. Good IT skills including Microsoft Office. Ability to prioritise tasks and work in a fast-paced environment. Logistics, warehouse or fulfilment experience would be advantageous but is not essential. What's On Offer Stable, long-term opportunity with a growing business. Friendly and supportive team environment. Varied role combining customer service, administration and operations. Training and development opportunities. If you enjoy speaking with customers, solving problems and working closely with operational teams to deliver excellent service, we'd love to hear from you. Apply today with your CV.
Jun 24, 2026
Full time
Are you a proactive and organised administrator looking for a varied role where no two days are the same? We are seeking a confident and customer-focused individual to join a busy warehouse and logistics operation. This role will involve acting as the key point of contact for customers, handling enquiries, providing order updates, and liaising closely with warehouse teams to ensure a first-class service. Key Responsibilities Respond to customer enquiries via phone and email. Provide customers with updates on orders, deliveries and stock. Liaise with warehouse staff to obtain accurate information and resolve queries. Monitor and track orders through to completion. Process customer requests and update internal systems. Maintain accurate records and customer information. Support the operations team with general administration duties. Build strong relationships with both customers and internal departments. What We're Looking For Previous experience in a Customer Service, Administration or Coordination role. Excellent communication skills, both written and verbal. Strong organisational skills and attention to detail. Comfortable working between an office and warehouse environment. Good IT skills including Microsoft Office. Ability to prioritise tasks and work in a fast-paced environment. Logistics, warehouse or fulfilment experience would be advantageous but is not essential. What's On Offer Stable, long-term opportunity with a growing business. Friendly and supportive team environment. Varied role combining customer service, administration and operations. Training and development opportunities. If you enjoy speaking with customers, solving problems and working closely with operational teams to deliver excellent service, we'd love to hear from you. Apply today with your CV.
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For Previous experience in a helpdesk, customer service, or admin role. Strong communication skills and a professional phone/email manner. Excellent time-management skills to handle a busy 08:30 to 17:00 shift. A reliable team player who enjoys problem-solving.
Jun 24, 2026
Contractor
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For Previous experience in a helpdesk, customer service, or admin role. Strong communication skills and a professional phone/email manner. Excellent time-management skills to handle a busy 08:30 to 17:00 shift. A reliable team player who enjoys problem-solving.
Our client, a well-established logistics and distribution business, is looking to recruit a Customer Service Administrator to join their busy operation in NW10. This is an excellent opportunity for someone who enjoys a varied role, combining customer service, administration and operational support. You will be responsible for managing customer enquiries, providing order and delivery updates, and liaising with warehouse teams to ensure a high level of service is maintained at all times. Duties & Responsibilities Handling customer enquiries via telephone and email. Providing updates on orders, deliveries and stock availability. Working closely with warehouse and operations teams to obtain information and resolve queries. Monitoring customer orders from receipt through to completion. Updating internal systems and maintaining accurate records. Assisting with general administrative duties and reporting. Building strong relationships with customers and internal departments. Ensuring customer issues are resolved efficiently and professionally. Requirements Previous experience in a Customer Service Administrator, Customer Service Advisor, Logistics Administrator or similar role. Excellent communication skills and a professional telephone manner. Strong organisational skills with good attention to detail. Confident using Microsoft Office and internal systems. Ability to prioritise workload in a fast-paced environment. Experience within logistics, warehousing, fulfilment or distribution would be highly beneficial. What's on Offer? Salary of 30,000 - 35,000 per annum , depending on experience. Permanent position with a growing logistics business. Friendly and supportive team environment. Opportunities for progression and development. If you're an organised and customer-focused individual looking to join a busy logistics operation, we'd love to hear from you. Apply today with your CV.
Jun 20, 2026
Full time
Our client, a well-established logistics and distribution business, is looking to recruit a Customer Service Administrator to join their busy operation in NW10. This is an excellent opportunity for someone who enjoys a varied role, combining customer service, administration and operational support. You will be responsible for managing customer enquiries, providing order and delivery updates, and liaising with warehouse teams to ensure a high level of service is maintained at all times. Duties & Responsibilities Handling customer enquiries via telephone and email. Providing updates on orders, deliveries and stock availability. Working closely with warehouse and operations teams to obtain information and resolve queries. Monitoring customer orders from receipt through to completion. Updating internal systems and maintaining accurate records. Assisting with general administrative duties and reporting. Building strong relationships with customers and internal departments. Ensuring customer issues are resolved efficiently and professionally. Requirements Previous experience in a Customer Service Administrator, Customer Service Advisor, Logistics Administrator or similar role. Excellent communication skills and a professional telephone manner. Strong organisational skills with good attention to detail. Confident using Microsoft Office and internal systems. Ability to prioritise workload in a fast-paced environment. Experience within logistics, warehousing, fulfilment or distribution would be highly beneficial. What's on Offer? Salary of 30,000 - 35,000 per annum , depending on experience. Permanent position with a growing logistics business. Friendly and supportive team environment. Opportunities for progression and development. If you're an organised and customer-focused individual looking to join a busy logistics operation, we'd love to hear from you. Apply today with your CV.
