G-Force Communications

2 job(s) at G-Force Communications

G-Force Communications
Apr 04, 2026
Full time
Account Manager - Fleet Solutions G-Force Communications Ltd is a business communications specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are looking for an Account Manager to join our Fleet team and help grow the business. The Role As an Account Manager you will be pro-active in managing and growing your customer base, providing first line customer support and keeping in regular contact with your customer base to build relationships and develop further sales opportunities. As an Account Manager at G-Force your responsibilities will include: Scheduling pro-active calls to the customer base to review the account, advise of new features, provide training, and promote our associated products and services. Keeping up to date with the current product range and tariffs, and the benefits of each. Identifying upselling and cross-selling opportunities for the department, and company. Quoting, following up opportunities and monitoring pipeline. Customer service. Consistently achieving both department, and personal, targets and KPIs. Providing a first-class level of customer services to all clients. Requirements: Previous experience working in a B2B account manager role. Commercially aware with the ability to identify growth opportunities. Able to learn new processes and systems as well as absorb information quickly. Self-motivated with the drive to be successful. Passionate with excellent rapport skills. Strong work ethic. Excellent communication skills, both verbal and written, with a positive, professional, telephone manner. Comfortable being on the phone / conducting webinars for most of the day. Competent in prioritising workloads. Experience with using CRM systems (Salesforce). Although product knowledge and experience are desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Salary will be £28,000 per annum with uncapped commission. 20 days holiday rising to 25 plus Bank Holidays. If you re interested in this Account Manager role, please click the apply button now.
G-Force Communications
Apr 04, 2026
Full time
Sales Support Administrator Monday to Thursday, 9 30; Friday, 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays. G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, pro-active individual to ensure the smooth coordination and fulfilment of engineering orders. The Role As Sales Support Administrator you will be responsible for fulfilling Customer Orders requiring engineering work. This includes loading jobs onto the system, liaising with sub-contractors and customers to both book appointments and ensure the work is completed correctly on the day. You will act as a key point of contact to ensure smooth communication between customers, Engineers, and internal teams, delivering a high level of service throughout the process. Responsibilities: Loading jobs onto the booking system. Liaising with customers / Engineers to get each job booked into the diary. Confirming job details with the customer. Updating internal systems. Managing last minute changes and notifying the accounts department of any cancellation charges. Speaking with the Engineers to complete each job before they leave site. Project managing orders with multiple engineering jobs. Reconciling Engineer invoices to ensure they are the correct cost, and the work has been completed. Onboarding new Engineers and ensuring all required documentation is received and kept up to date. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Experience with using CRM systems (Salesforce). Although industry knowledge is desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday, 9 30 Friday, 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.