Office Administrator G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, focused individual with a strong level of attention to detail to join our team. The Role As an Office Administrator, you will be responsible for supporting the team with various aspects of finance, order processing and administration. You will be integral to ensuring orders are dealt with smoothly and invoices go out, and are paid, on time. Responsibilities: Order Processing: Raising sales and purchase orders; Checking credit terms and requesting payment / direct debit set up; Ordering hardware; Checking install dates for any delayed stock / shipments; Invoicing once complete; Keeping the customer / sales team up to date. Stock Control: Ensuring minimum levels held of key stock; Managing stock out on loan; Managing the return and replacement / credit of faulty devices. Monitoring stationary requirements in the office. Debtor Control. Reconciling supplier invoices. Responding to customer invoice queries. Preparing and maintaining reports and records. Supporting with preparing the monthly bill run. Other admin tasks and ad-hoc projects. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Basic Excel formula knowledge (including vlookup). Experience with Sage, or other accountancy packages, and using CRM systems (Salesforce). Although industry knowledge is desirable it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.
Feb 02, 2026
Full time
Office Administrator G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, focused individual with a strong level of attention to detail to join our team. The Role As an Office Administrator, you will be responsible for supporting the team with various aspects of finance, order processing and administration. You will be integral to ensuring orders are dealt with smoothly and invoices go out, and are paid, on time. Responsibilities: Order Processing: Raising sales and purchase orders; Checking credit terms and requesting payment / direct debit set up; Ordering hardware; Checking install dates for any delayed stock / shipments; Invoicing once complete; Keeping the customer / sales team up to date. Stock Control: Ensuring minimum levels held of key stock; Managing stock out on loan; Managing the return and replacement / credit of faulty devices. Monitoring stationary requirements in the office. Debtor Control. Reconciling supplier invoices. Responding to customer invoice queries. Preparing and maintaining reports and records. Supporting with preparing the monthly bill run. Other admin tasks and ad-hoc projects. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Basic Excel formula knowledge (including vlookup). Experience with Sage, or other accountancy packages, and using CRM systems (Salesforce). Although industry knowledge is desirable it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.
Telephony / IT Account Manager G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are looking for a Telephony / IT Account Manager to join our team and help grow the business. The Role As a Telephony / IT Account Manager, you will be responsible for providing first line customer support and maintaining a pro-active contact relationship with an established customer base, to develop further sales opportunities and account development. As an Account Manager at G-Force your responsibilities will include: Take ownership of 200 existing business accounts, focusing on retention, growth, and satisfaction. Drive account development by identifying opportunities to sell additional products (e.g. mobile, IT, fleet). Engage clients on Cyber Essentials readiness and promote secure telephony solutions. Collaborate with technical teams to deliver seamless solutions across VoIP, SIP, hosted systems, and connectivity. Maintain accurate CRM records and follow up on leads from campaigns and outreach lists. Requirements Essential: Previous experience working in a B2B outbound role, ideally in Telecoms or IT. Confidence in discussing technical products with non-technical clients. A proactive mindset with a focus on growth and client success. Passionate with excellent rapport skills. Good organisational and planning skills. Self-motivated with the drive to be successful. Excellent verbal and written communication skills. Both a professional telephone manner, and comfortable being on the phone / conducting webinars for most of the day. Desirable: Understanding of telephony and connectivity solutions. Awareness of Cyber Essentials and its relevance to secure communications. Account Manager or outbound sales experience, within a business-to-business setting. Experience building and maintaining relationships with clients and suppliers. Hours: Full Time Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 £30,000 dependent on experience, with quarterly team bonus, uncapped commission, and 20 days holiday rising to 25 plus Bank Holidays.
Jan 29, 2026
Full time
Telephony / IT Account Manager G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are looking for a Telephony / IT Account Manager to join our team and help grow the business. The Role As a Telephony / IT Account Manager, you will be responsible for providing first line customer support and maintaining a pro-active contact relationship with an established customer base, to develop further sales opportunities and account development. As an Account Manager at G-Force your responsibilities will include: Take ownership of 200 existing business accounts, focusing on retention, growth, and satisfaction. Drive account development by identifying opportunities to sell additional products (e.g. mobile, IT, fleet). Engage clients on Cyber Essentials readiness and promote secure telephony solutions. Collaborate with technical teams to deliver seamless solutions across VoIP, SIP, hosted systems, and connectivity. Maintain accurate CRM records and follow up on leads from campaigns and outreach lists. Requirements Essential: Previous experience working in a B2B outbound role, ideally in Telecoms or IT. Confidence in discussing technical products with non-technical clients. A proactive mindset with a focus on growth and client success. Passionate with excellent rapport skills. Good organisational and planning skills. Self-motivated with the drive to be successful. Excellent verbal and written communication skills. Both a professional telephone manner, and comfortable being on the phone / conducting webinars for most of the day. Desirable: Understanding of telephony and connectivity solutions. Awareness of Cyber Essentials and its relevance to secure communications. Account Manager or outbound sales experience, within a business-to-business setting. Experience building and maintaining relationships with clients and suppliers. Hours: Full Time Monday to Thursday; 9 30 Friday; 9 30 Salary will be £25,000 £30,000 dependent on experience, with quarterly team bonus, uncapped commission, and 20 days holiday rising to 25 plus Bank Holidays.
