Birchgrove

Assistant Manager The Company Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Extensive background in Hospitality or Senior Living sectors. Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Oversee the front of house team to maintain high customer service standards throughout the development. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.REF-

Sous Chef / Senior Chef de Partie No Late Nights Better Work-Life Balance Godalming, Surrey Looking for a role where you can still cook great food - but without the late nights, split shifts and constant pressure? At Birchgrove, were doing things differently. This is a Sous Chef / Senior Chef de Partie role within a calm, well-structured kitchen, where you can focus on quality, consistency and bu click apply for full job details

Assistant Manager The Company Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference click apply for full job details

Wellbeing Coordinator Who We Are At Birchgrove, we create welcoming rental communities designed exclusively for people over 65 - places where residents can feel comfortable, connected, and independent. Our work is about more than just buildings - it's about people. We put residents and colleagues at the heart of everything we do, making a meaningful difference every day. We're proud to be a Living Wage Employer and a Disability Confident Employer, and we're committed to building an inclusive workplace where everyone feels valued and supported. The Role As our Wellbeing Coordinator, you'll play a key part in supporting the health, happiness, and independence of our residents. This isn't just a job - it's an opportunity to really get to know people, understand their needs, and help them make the most out of life. From wellbeing assessments and GP appointments to planning activities and fostering connections, you'll ensure residents feel supported, engaged, and cared for. It's a role full of variety and purpose - perfect for someone who is caring, proactive, and loves bringing people together. What You'll Be Doing Welcoming new residents and carrying out wellbeing assessments Helping residents stay active, independent, and connected Supporting with GP registrations, pharmacy orders, and other health-related needs Working with residents to understand their goals, interests, and challenges Acting as a friendly link between residents, families, and the Birchgrove team Building partnerships with local community organisations and services Helping plan and run events and activities that encourage connection and fun Sharing feedback and ideas to continually improve our service Ensuring Health & Safety and risk assessments are carried out appropriately Pitching in with the wider team to keep daily life running smoothly About You We're looking for someone who is: Warm, compassionate, and naturally empathetic From a care background (perhaps a Senior Carer, or a Carer ready for the next step) Experienced in retirement living, healthcare, or a similar setting (helpful, but not essential) Adaptable, resilient, and confident in handling different situations A strong communicator who enjoys working closely with both residents and colleagues Flexible to work occasional weekends to support the community when needed Genuinely passionate about enhancing older adults' wellbeing and quality of life Why Join Birchgrove? Make a real difference - every day you'll see the impact of your work on residents' livesGrow with us - we'll support your career development with training and progression opportunitiesEnjoy great perks - competitive pay, healthcare cashback scheme, electric car scheme, and complimentary lunch prepared by our chefsBe part of a caring team - supportive, inclusive, and genuinely passionate about what we doFeel proud - Birchgrove is known as a leader in retirement living, with a reputation for care, quality, and community Ready to Apply? If you're looking for a role where you can use your skills and compassion to make life better for others, we'd love to hear from you. And if you'd like to pop in and see what we do before applying, please do - you'll get a real sense of our community and the difference we make every day. REF-