Themis Solutions Inc.
Manchester, Lancashire
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. ShareDo, recently acquired by Clio, is a cutting edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department's unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market leading client experience. Who you are You are a highly organised and engaging communicator who is passionate about technology and eager to understand both our product and the industries our clients operate in. With a strong focus on relationship building, you have experience guiding clients at all levels, helping them achieve their goals while identifying opportunities to improve their experience and outcomes. You excel working with cross functional teams, and have a relentless drive for trying and testing new tactics. Your insight helps spot risks, address training gaps, and contribute to the continuous improvement of our service. What you'll work on Building and maintaining client relationships: serving as the primary point of contact, developing long term, trusted relationships by understanding client goals at both strategic and operational levels. Leading onboarding and implementation: supporting new clients through a smooth onboarding process by delivering training, resources, and ongoing assistance in collaboration with the professional services team. Providing expert guidance: acting as a knowledgeable and trusted advisor, offering insights into the product, industry trends, and client specific needs to ensure alignment and value delivery. Engaging proactively: reaching out regularly to offer best practices, check on progress, and provide support, ensuring clients maximise the platform's capabilities. Analyzing data and reporting insights: tracking client behaviour and usage patterns to deliver data driven recommendations that enhance adoption and business results. Advocating for the customer: representing the customer's voice across teams, communicating feedback, feature requests, and concerns to drive improvements in products and services. Driving renewals and expansion: ensuring client satisfaction and outcomes that support contract renewals while identifying and nurturing opportunities to expand usage or upsell features. Developing educational resources: creating and sharing materials such as guides, webinars, and workshops to help clients deepen their understanding and use of the platform. What you bring Transparent passion and enthusiasm for your work Excellent written and verbal communication skills Proven stakeholder management and relationship building skills Proactive problem solver with a customer centric mindset and consultative approach Technical aptitude and ability to quickly learn and understand complex software solutions A self starter who pays attention to detail and has a passion for continuous learning - never afraid to ask questions and always happy to answer them Ability to methodically manage customer interactions and actions in a structured and organised manner Gravitas and ability to absorb knowledge that will make the voice heard and valued both internally and externally Experience in implementing processes and procedures Demonstrated keen interest in improving your craft by using AI Serious bonus points if you have Proven experience in pre sales, post sales, consultancy, or similar customer facing roles in a SaaS environment Experience in the legal or insurance sector Experience working in case management What you will find here Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Competitive, equitable salary Flexible hybrid work environment 25 days holiday + bank holidays Private healthcare with life insurance & critical illness cover Pension contribution Professional development and growth options Clioversary recognition programme with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £50,200 to £67,800 GBP. Salary bands vary by region and by experience; the final offer will depend on geography, applicable experience, and skill set. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility We are committed to equal employment and encourage candidates from all backgrounds to apply. Our team shows up as their authentic selves and works in an environment where everyone is included, valued, and enabled to do their best work. We provide accessibility accommodations during the recruitment process; please let us know if you require any accommodation. Learn more about our culture at We only communicate with candidates through email addresses.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. ShareDo, recently acquired by Clio, is a cutting edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department's unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market leading client experience. Who you are You are a highly organised and engaging communicator who is passionate about technology and eager to understand both our product and the industries our clients operate in. With a strong focus on relationship building, you have experience guiding clients at all levels, helping them achieve their goals while identifying opportunities to improve their experience and outcomes. You excel working with cross functional teams, and have a relentless drive for trying and testing new tactics. Your insight helps spot risks, address training gaps, and contribute to the continuous improvement of our service. What you'll work on Building and maintaining client relationships: serving as the primary point of contact, developing long term, trusted relationships by understanding client goals at both strategic and operational levels. Leading onboarding and implementation: supporting new clients through a smooth onboarding process by delivering training, resources, and ongoing assistance in collaboration with the professional services team. Providing expert guidance: acting as a knowledgeable and trusted advisor, offering insights into the product, industry trends, and client specific needs to ensure alignment and value delivery. Engaging proactively: reaching out regularly to offer best practices, check on progress, and provide support, ensuring clients maximise the platform's capabilities. Analyzing data and reporting insights: tracking client behaviour and usage patterns to deliver data driven recommendations that enhance adoption and business results. Advocating for the customer: representing the customer's voice across teams, communicating feedback, feature requests, and concerns to drive improvements in products and services. Driving renewals and expansion: ensuring client satisfaction and outcomes that support contract renewals while identifying and nurturing opportunities to expand usage or upsell features. Developing educational resources: creating and sharing materials such as guides, webinars, and workshops to help clients deepen their understanding and use of the platform. What you bring Transparent passion and enthusiasm for your work Excellent written and verbal communication skills Proven stakeholder management and relationship building skills Proactive problem solver with a customer centric mindset and consultative approach Technical aptitude and ability to quickly learn and understand complex software solutions A self starter who pays attention to detail and has a passion for continuous learning - never afraid to ask questions and always happy to answer them Ability to methodically manage customer interactions and actions in a structured and organised manner Gravitas and ability to absorb knowledge that will make the voice heard and valued both internally and externally Experience in implementing processes and procedures Demonstrated keen interest in improving your craft by using AI Serious bonus points if you have Proven experience in pre sales, post sales, consultancy, or similar customer facing roles in a SaaS environment Experience in the legal or insurance sector Experience working in case management What you will find here Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Competitive, equitable salary Flexible hybrid work environment 25 days holiday + bank holidays Private healthcare with life insurance & critical illness cover Pension contribution Professional development and growth options Clioversary recognition programme with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £50,200 to £67,800 GBP. Salary bands vary by region and by experience; the final offer will depend on geography, applicable experience, and skill set. Diversity, Inclusion, Belonging, and Equity (DIBE) & Accessibility We are committed to equal employment and encourage candidates from all backgrounds to apply. Our team shows up as their authentic selves and works in an environment where everyone is included, valued, and enabled to do their best work. We provide accessibility accommodations during the recruitment process; please let us know if you require any accommodation. Learn more about our culture at We only communicate with candidates through email addresses.
Themis Solutions Inc.
Manchester, Lancashire
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are currently seeking a Development Manager to join our Engineering team at Sharedo (part of Clio) in Alderley Edge, Cheshire. What your team does: The engineering team at Sharedo builds and evolves a powerful work and case management platform that supports some of the largest law firms in the world. Our tech stack is rooted in .NET (C#), SQL Server, JavaScript, HTML, and CSS, but we're not afraid to use the right tool for the right job. We work at scale, solving hard problems in performance, architecture, and integrations. The team spans deep expertise and diverse interests-ranging from Microsoft MVPs and open source contributors to SQL tuning specialists, process experts, and clean code advocates. Beyond engineering, you'll find musicians, skiers, D&D players, cyclists, and even an astrophysicist. We're geeks, we're proud to be geeks, and we're united by our curiosity, collaboration, and commitment to learning. Who you are: You're a leader who believes great software starts with great people. You see management not as command and control, but as being in service to your team-coaching developers, clearing roadblocks, and creating the conditions for high performance. You've led teams through complex projects, worked across a variety of architectures (monoliths, distributed systems, microservices), and carry a few war wounds from building at scale. You're still hands on with the codebase, comfortable reviewing pull requests or writing code when needed, but your biggest impact comes from developing people and shaping process. You bring confidence without ego, and you can move seamlessly between conversations with engineers, product managers, and senior stakeholders. Most importantly, you're motivated by building software that matters-while helping your team grow every step of the way. What you'll work on: Lead, coach, and develop a team of 16 software developers across six pods. Foster a collaborative, growth focused team culture. Remove obstacles, prioritise effectively, and support creative problem solving. Establish and track team KPIs to drive process improvements. Partner with other engineering managers (QA, Production Engineering, Professional Services) to deliver roadmap commitments. Collaborate closely with Product Management to turn ambitious roadmaps into predictable delivery. Work with Staff and Principal Developers on challenging technical problems. Continuously improve our engineering practices, patterns, and processes. What you may have: A proven track record in hands on software development, ideally in large scale SaaS applications. Demonstrated success in engineering leadership, including coaching, developing, and retaining top technical talent. Strong knowledge across our core technologies (C#, JavaScript, HTML, CSS, SQL Server). Experience planning and delivering complex software projects in a predictable and repeatable way. The ability to hire, inspire, and grow high performing development teams. A portfolio of successful projects (and valuable lessons learned from failed ones). Growth mindset when it comes to process improvement and new technologies, especially AI. Serious bonus points if you have: A philosophy on what makes software development teams truly great. Deep expertise in .NET CLR internals or advanced SQL Server performance tuning. Experience working with a variety of architectures (monoliths, distributed systems, microservices) and an understanding of their tradeoffs. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary Clio offers a flexible hybrid work environment 25 days holiday + bank holidays Private Healthcare with Life Insurance & Critical Illness cover Pension contribution Professional development and growth options Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £104,000 to £156,000 GBP. Salary bands vary by region and are based on local currency. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and is united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at . Disclaimer: We only communicate with candidates through email addresses.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are currently seeking a Development Manager to join our Engineering team at Sharedo (part of Clio) in Alderley Edge, Cheshire. What your team does: The engineering team at Sharedo builds and evolves a powerful work and case management platform that supports some of the largest law firms in the world. Our tech stack is rooted in .NET (C#), SQL Server, JavaScript, HTML, and CSS, but we're not afraid to use the right tool for the right job. We work at scale, solving hard problems in performance, architecture, and integrations. The team spans deep expertise and diverse interests-ranging from Microsoft MVPs and open source contributors to SQL tuning specialists, process experts, and clean code advocates. Beyond engineering, you'll find musicians, skiers, D&D players, cyclists, and even an astrophysicist. We're geeks, we're proud to be geeks, and we're united by our curiosity, collaboration, and commitment to learning. Who you are: You're a leader who believes great software starts with great people. You see management not as command and control, but as being in service to your team-coaching developers, clearing roadblocks, and creating the conditions for high performance. You've led teams through complex projects, worked across a variety of architectures (monoliths, distributed systems, microservices), and carry a few war wounds from building at scale. You're still hands on with the codebase, comfortable reviewing pull requests or writing code when needed, but your biggest impact comes from developing people and shaping process. You bring confidence without ego, and you can move seamlessly between conversations with engineers, product managers, and senior stakeholders. Most importantly, you're motivated by building software that matters-while helping your team grow every step of the way. What you'll work on: Lead, coach, and develop a team of 16 software developers across six pods. Foster a collaborative, growth focused team culture. Remove obstacles, prioritise effectively, and support creative problem solving. Establish and track team KPIs to drive process improvements. Partner with other engineering managers (QA, Production Engineering, Professional Services) to deliver roadmap commitments. Collaborate closely with Product Management to turn ambitious roadmaps into predictable delivery. Work with Staff and Principal Developers on challenging technical problems. Continuously improve our engineering practices, patterns, and processes. What you may have: A proven track record in hands on software development, ideally in large scale SaaS applications. Demonstrated success in engineering leadership, including coaching, developing, and retaining top technical talent. Strong knowledge across our core technologies (C#, JavaScript, HTML, CSS, SQL Server). Experience planning and delivering complex software projects in a predictable and repeatable way. The ability to hire, inspire, and grow high performing development teams. A portfolio of successful projects (and valuable lessons learned from failed ones). Growth mindset when it comes to process improvement and new technologies, especially AI. Serious bonus points if you have: A philosophy on what makes software development teams truly great. Deep expertise in .NET CLR internals or advanced SQL Server performance tuning. Experience working with a variety of architectures (monoliths, distributed systems, microservices) and an understanding of their tradeoffs. What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary Clio offers a flexible hybrid work environment 25 days holiday + bank holidays Private Healthcare with Life Insurance & Critical Illness cover Pension contribution Professional development and growth options Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is £104,000 to £156,000 GBP. Salary bands vary by region and are based on local currency. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and is united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher performing teams and better innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at . Disclaimer: We only communicate with candidates through email addresses.