Mpeople Recruitment Yorkshire

Service Advisor Job Type: Full-time Salary: £28,500 Bonus available and OTE to £38,500 per year Hours: 8-6 Mon-Fri and 1 in 4 Saturdays Location: Oldham, In Person Experience of working in a car dealership is essential Mpeople Recruitment are looking for an experienced and customer-focused Service Advisor to join our clients busy team based in Oldham. As the first point of contact for customers, you will play a key role in delivering an excellent customer experience by managing service bookings, coordinating repair work, and keeping customers informed throughout the process. Key Responsibilities Book and schedule service and repair appointments. Prepare accurate estimates and invoices for completed work. Keep customers updated on the progress of their vehicle, including completion times and any unexpected delays. Respond promptly and professionally to customer enquiries. Liaise with technicians to ensure work is completed efficiently and communicate any additional work required. Contact customers to explain recommended repairs and obtain approval before work is carried out. Identify opportunities to promote additional products and services where appropriate. Ensure all paperwork and administrative tasks are completed accurately. Contribute to a positive customer experience while supporting the overall performance of the service department. The successful candidate will have: A minimum of 2 years' experience working in a car dealership is essential. Excellent communication and customer service skills. The ability to build rapport and manage customer expectations professionally. Strong organisational skills with the ability to prioritise a busy workload. A proactive approach and the ability to work effectively within a team. Good attention to detail and administration skills. Previous experience of using Kerridge is advantageous. A full clean UK driving licence. Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn t been successful. Mpeople wishes you all the best in your job search.

E-Commerce Project & Operations Executive &#(phone number removed); Leeds (Hybrid Working) &#(phone number removed); £28,000 - £34,000 DOE + Annual Bonus 40 Hours Per Week &#(phone number removed); Flexible Start & Finish Times Around Core Hours (9:15am 2:45pm) About the Role An exciting opportunity has arisen to join a small but fast-growing premium food gifting business based in Leeds. With ambitious expansion plans across Amazon, TikTok Shop, Shopify, the US market and Europe, we're looking for an experienced E-Commerce Project & Operations Executive to take ownership of day-to-day marketplace operations and help drive continued growth. Working closely with the Founder, you'll ensure smooth operations across multiple sales channels, manage a network of freelance creatives, and play a key role in maintaining account health, customer satisfaction and operational excellence. This is a hands-on role ideal for someone who enjoys problem solving, thrives in a fast-paced e-commerce environment and takes pride in delivering exceptional results. Key Responsibilities Amazon UK (Primary Channel) Monitor account health and performance notifications daily. Create and manage FBA shipments. Draft appeals and Plans of Action where required. Manage Seller Central cases through to resolution. Handle feedback and review removal requests. TikTok Shop UK Manage daily TikTok Shop operations. Monitor and resolve account violations. Oversee order management and fulfilment issues. Administer affiliate programmes, including invitations, samples and commission management. Shopify & Multi-Channel Operations Update seasonal website banners and promotional content. Manage product bundles and order-related issues. Oversee Amazon Multi-Channel Fulfilment (MCF) integrations and investigate failed or delayed orders. Customer Service Respond to customer enquiries across all channels within agreed service levels. Ensure GDPR compliance at all times. Freelancer & Project Management Source and manage freelancers through platforms such as Fiverr and OnlineJobs.ph. Create clear project briefs and quality-check completed work. Maintain an approved roster of freelancers. Manage monthly freelance budgets. About You Essential Requirements Hhands-on experience using Amazon Seller Central UK . Experience managing TikTok Shop Seller Centre . Confident using AI tools to improve efficiency and solve business challenges. Experience managing, briefing and quality-checking freelancers. Excellent written English and communication skills. Highly organised, detail-oriented and able to work independently. Desirable Skills Shopify administration experience. Knowledge of Amazon Multi-Channel Fulfilment (MCF). Experience within food, FMCG or retail sectors. Understanding of marketplace compliance and operational best practices. What's on Offer? Salary of £28,000 - £34,000 depending on experience Annual performance bonus Hybrid working arrangement Flexible start and finish times 28 days holiday Company pension scheme Free parking Opportunity to make a real impact within a growing e-commerce business Apply Now If you're an experienced e-commerce professional looking for a varied and rewarding role within a growing business, we'd love to hear from you. Please submit your CV for consideration. Mpeople Recruitment Ltd are acting as an Employment Agency on behalf of our client. Due to the volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful on this occasion. INDYO