Key Responsibilities Act as the primary point of contact for clients, managing enquiries, correspondence, and providing high-quality customer support. Prepare and process purchase orders, ensuring accuracy and full compliance with procurement and quality policies. Maintain accurate records by filing and archiving all documentation in line with audit requirements. Proactively identify new sales opportunities and support business growth initiatives. Support global group requests for UK-origin products within the Clinical Trial and Human Care lines of business. Assist Account Managers with regulatory documentation and related administrative requirements. Collaborate closely with internal departments to ensure effective communication and smooth operational workflows. Demonstrate potential for progression into an Account Manager role for the right candidate. Qualifications Experience: Minimum of 1 year in a similar role. Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of SAGE is an advantage. Personal Attributes: Highly organised, structured, and detail-oriented with a proactive, solution-focused approach. Able to work effectively both independently and as part of a sales team. Key Skills Strong team player with a collaborative mindset Highly responsive and customer-focused Excellent attention to detail Willing to go the extra mile to deliver results
Feb 04, 2026
Full time
Key Responsibilities Act as the primary point of contact for clients, managing enquiries, correspondence, and providing high-quality customer support. Prepare and process purchase orders, ensuring accuracy and full compliance with procurement and quality policies. Maintain accurate records by filing and archiving all documentation in line with audit requirements. Proactively identify new sales opportunities and support business growth initiatives. Support global group requests for UK-origin products within the Clinical Trial and Human Care lines of business. Assist Account Managers with regulatory documentation and related administrative requirements. Collaborate closely with internal departments to ensure effective communication and smooth operational workflows. Demonstrate potential for progression into an Account Manager role for the right candidate. Qualifications Experience: Minimum of 1 year in a similar role. Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of SAGE is an advantage. Personal Attributes: Highly organised, structured, and detail-oriented with a proactive, solution-focused approach. Able to work effectively both independently and as part of a sales team. Key Skills Strong team player with a collaborative mindset Highly responsive and customer-focused Excellent attention to detail Willing to go the extra mile to deliver results
Office Manager This is a key operational role supporting the smooth day-to-day running of the business. The Office Manager will be responsible for office management, procurement coordination, and routine financial administration. Working closely with the wider team and external accountants, the role ensures that financial processes, supplier ordering, and office operations run efficiently. There is scope for the role to expand over time, including opportunities to take on VAT returns, payroll administration, and additional responsibilities as the business grows. Key Responsibilities Financial Administration Raise and issue client invoices using Xero and monitor payments Process supplier invoices and manage payment schedules Complete weekly bank reconciliations Support month-end processes with external accountants Maintain accurate financial records and spreadsheets Track project costs and expenses With training, support VAT returns and payroll administration Procurement & Supplies Source and order appliances, worktops, handles, lighting, and other project materials Obtain quotations, place orders, and track deliveries Liaise with suppliers to resolve delivery issues or faulty items Monitor stock levels of regularly used items and reorder as required Carry out quarterly stock takes Office & Showroom Management Oversee daily office operations to ensure smooth running Manage utilities, service contracts, and facilities requirements Order office and showroom supplies and stationery Coordinate maintenance and repairs Support client events, open days, and showroom activities Maintain and update CRM records (HubSpot) Provide general administrative and business support to the team
Jan 29, 2026
Full time
Office Manager This is a key operational role supporting the smooth day-to-day running of the business. The Office Manager will be responsible for office management, procurement coordination, and routine financial administration. Working closely with the wider team and external accountants, the role ensures that financial processes, supplier ordering, and office operations run efficiently. There is scope for the role to expand over time, including opportunities to take on VAT returns, payroll administration, and additional responsibilities as the business grows. Key Responsibilities Financial Administration Raise and issue client invoices using Xero and monitor payments Process supplier invoices and manage payment schedules Complete weekly bank reconciliations Support month-end processes with external accountants Maintain accurate financial records and spreadsheets Track project costs and expenses With training, support VAT returns and payroll administration Procurement & Supplies Source and order appliances, worktops, handles, lighting, and other project materials Obtain quotations, place orders, and track deliveries Liaise with suppliers to resolve delivery issues or faulty items Monitor stock levels of regularly used items and reorder as required Carry out quarterly stock takes Office & Showroom Management Oversee daily office operations to ensure smooth running Manage utilities, service contracts, and facilities requirements Order office and showroom supplies and stationery Coordinate maintenance and repairs Support client events, open days, and showroom activities Maintain and update CRM records (HubSpot) Provide general administrative and business support to the team
