Essex Plumbstore Limited

Trade Counter Sales Assistant - Plumbing & Bathroom Merchant (Basildon) Location: Yardley Business Park, Basildon, Essex Employment Type: Full-Time Permanent Company: Essex Plumbstore Limited Essex Plumbstore Limited is a well-established, independent Heating, Plumbing & Bathroom Merchant serving both trade and retail customers across Essex. Due to continued business growth, we are seeking a motivated and professional Trade Counter Sales Assistant to join our successful branch. This is an excellent opportunity for a driven individual with plumbing trade counter or merchant experience who enjoys delivering outstanding customer service in a busy and rewarding environment. Key Responsibilities Provide a first-class service to trade and retail customers, offering accurate product advice and quotations. Build and maintain strong, long-term customer relationships to encourage repeat business. Ensure the trade counter and showroom are well presented, clean, and fully stocked at all times. Support with goods in/out, checking deliveries, preparing orders, and maintaining stock accuracy. Manage all documentation and quotations with precision and attention to detail. Assist with stock control, replenishment, and periodic stock taking. Contribute to the smooth day-to-day running of the branch through teamwork and flexibility. Skills & Experience Essential: Previous experience in a plumbing trade counter, merchant, or plumbing supplies environment. Desirable: Knowledge of bathroom and heating products. Strong communication and customer service skills. Reliable, organised, and able to work accurately under pressure. Physically capable of handling stock and performing light lifting duties. What We Offer Competitive remuneration package (based on experience). 28 days annual leave (including Bank Holidays). Company pension scheme. Generous employee discount. Supportive, friendly working environment with opportunities for growth. Working Hours Monday to Friday Saturday rota (as part of team schedule) How to Apply If you are enthusiastic, customer-focused, and have experience in the plumbing or merchant trade, we would love to hear from you.