Spiral Solutions Recruitment Ltd

Are you a hunter with a passion for tech and a knack for closing? We are working with a fast-growing IT Managed Service Provider (MSP) looking for a high-energy New Business Sales Specialist to help us expand their footprint and bring modern IT solutions to local businesses and beyond. The Role This isn t an account management gig; it s about the thrill of the hunt . You will be responsible for identifying prospects, pitching our comprehensive IT stack (from cloud migrations to cybersecurity), and turning cold leads into long-term partners. Your Key Responsibilities Prospecting: Actively hunt for new business opportunities through networking, cold calling, and social selling. Consultative Selling: Understand a prospect's pain points and design IT solutions that actually solve their problems. Closing: Manage the full sales cycle from first touch to signed contract. Strategy: Work with the technical team to ensure our proposals are airtight and competitive. What You Bring Experience: 2+ years in B2B sales (experience in IT services, SaaS, or Telecoms is a major plus). The "Grind": A self-starter attitude with the resilience to handle "no" on the way to a "yes." Communication: The ability to explain complex technical concepts in a way that makes sense to a CEO or CFO. Tech Savvy: Familiarity with CRM tools and a genuine interest in the evolving tech landscape. What s on offer Commission: We reward results. Your earning potential is in your hands. Supportive Culture: We provide the marketing leads and technical backing; you provide the closing power. Growth: As we grow, you grow. We offer clear pathways into senior sales leadership. The Perks: Competitive base salary, Private Health care, Generous holiday allowance.

I am working with an amazing MSP with a brilliant track record of delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic 1st Line Engineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and prioritising skills are essential. Your key responsibilities will be to perform initial diagnosis and troubleshooting of software bugs and system failures. Prioritise incidents based on customer impact and urgency. Maintain communication with the reporting party throughout the triage process, providing status updates and expected timelines for resolution. On offer is Hybrid working in a lovely environment, great benefits including private medical cover and a chance to be part of an amazing organisation. For more details click apply now!

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following. Azure Office 365 network admin - routers, switches and access points Active Directory, DNS, DHCP and Group Policy Managing Back ups Email security Datto RMM Knowledge of phone systems and SBC'c such as 3CX On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share and a salary of 30-35k.