The Channel Recruiter

11 job(s) at The Channel Recruiter

The Channel Recruiter Oxford, Oxfordshire
Oct 07, 2025
Full time
Do you have IT Field Support experience? Do you like working client side and love solving IT issues? Are you currently an IT Field Engineer? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for an IT Field Engineer to join their team. With an innovative and forward-thinking culture, our client offers the chance to challenge a variety of exciting technologies within networking, storage, virtualisation and cybersecurity. As an IT Field Engineer, you will be tasked with delivering hands-on technical support to their clients throughout the Southeast. LOCATION: Cobham (HQ) - WORKING IN OXFORD JOB SPECIFICATION: IT Engineer Support experience with Microsoft server and desktop operating systems Ability to troubleshoot wired and wireless networks Knowledge of network security hardware and software including firewalls and anti-virus systems A full driving license and access to your own vehicle REQUIREMENTS: As an IT Field Engineer, you will possess a strong customer-focus and a logical approach to problem-solving. Excellent prioritization and planning skills are also key. Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst You will be provided with ongoing training, and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your prospects. OTHER INFORMATION
The Channel Recruiter Wokingham, Berkshire
Oct 07, 2025
Full time
JOB TITLE: Inside Sales Executive SALARY: £30,000 - £35,000 per annum plus uncapped OTE LOCATION: Wokingham SETTING: Office Working 5 days per week Are you currently in sales and looking to move into a fast paced, growing company where you can grow and develop your skills? Are you currently working in the channel and looking to grow your solution and service knowledge along with growing within a company? Do you not necessarily have any IT sales experience but are driven and determined to create a career for yourself? If you answered yes to any of the above, we may have the role for you! We are currently working with a global IT Solution and service provider who are seeing rapid growth! We are currently recruiting an Inside Sales Executive to help nourish and grow current accounts as well as have the drive and determination to actively research and grow your own account base. Job Specification: Inside Sales Executive Reporting to the Chief Sales Officer, you will play a pivotal part in driving business through current spending accounts. Qualify, progress and coordinate selected opportunities and workstreams from first conversation to signature. Provide account management for two high performing Account Directors across strategic customers, proposal creation, Managed Service development activities, meeting scheduling, follow-ups, action tracking and closure. Pipeline planning, action chasing, and booking high-quality meetings with the right stakeholders to present new services. Requirements: Inside Sales Executive At least 2 years sales experience either within the IT Channel or another field all training will be provided! Driven and can-do attitude and someone wanting to exceed and grow in their career. Strong relationship and negotiation skills. Excellent communication skills We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests
The Channel Recruiter Hemel Hempstead, Hertfordshire
Oct 07, 2025
Full time
Job title: Internal Account Manager Location: Hemel Hempstead (Hybrid work available) Salary: £32,000 £34,000 base, with OTE of £40,000 £45,000 Benefits: 25 days holiday, 1 day off for birthday, 3 life maintenance days, Collaborative culture, and many more! Are you confident, proactive, and passionate about customer success? We re looking for someone with experience in the IT distribution channel who thrives on building relationships, solving problems, and driving business growth. About the Role: Internal Account Manager This is a fantastic opportunity to join a fast-growing tech distributor in a role that blends customer support, account management, and business development. You ll be the first point of contact for customer queries, helping to deliver outstanding service while identifying opportunities to grow accounts and re-engage dormant clients. What You ll Be Doing: Internal Account Manager Customer Support : Responding to inbound queries via phone and email, providing timely and accurate information. Account Reactivation : Reaching out to dormant accounts to reignite interest and rebuild relationships. Business Development : Identifying new opportunities within existing accounts and across the reseller community. Relationship Building : Supporting tier 1 accounts and developing tier 2 accounts with potential for growth. Confident Communication : Presenting solutions clearly and persuasively to a range of stakeholders. What You ll Bring: Internal Account Manager Proven sales experience in the IT channel, ideally within an IT distributor (Vendor or Reseller experience will also be considered) A confident and engaging phone manner A proactive mindset and the ability to spot opportunities Strong organisational skills and attention to detail A collaborative attitude and willingness to learn
The Channel Recruiter Harrow, Middlesex
Oct 07, 2025
Full time
Channel Account Manager Location: North London- Hybrid (1 day in office a week) Salary: £40,000-£45,000 + £20,000 OTE & Benefits Working for one of the most highly recognisable IT hardware networking brands in the world, we are looking to hire a Channel Account Manager/ Reseller Account Manager to recruit and manage Resellers/ DMRs across the IT channel. The client are north London based and travel to their offices is required once a week. About the role: Channel Account Manager Responsible for developing new business partnerships across and customer relationships across the IT channel within the reseller channel. This will require detailed planning, competitive analysis, customer profiling and execution of comprehensive sales plans. Your primary focus will be on developing new business opportunities with Resellers/VARS. In addition, you ll develop SMB and Enterprise networking solution sales with new and existing customers. With the ability to present, train and educate customers on networking solutions, including Business WiFi, Managed Switching, Routing and product categories. Building trusted relationships with key distribution partners to uncover new opportunities and manage existing customer relationships is key. Experience required: Channel Account Manager We are looking for a sales person who will already have experience selling to IT Resellers & VARs across the UK&I, selling either IT Hardware, Networking or IT Enterprise solutions and products. You ll be able to showcase your knowledge and understanding in this market well. In addition, you ll be a strong commercially driven candidate with excellent presentation skills. Self driven, friendly and an excellent relationship builder. As this is a hybrid role, you will need to hold a full and clean driving license so you may attend weekly meetings with your customers.
The Channel Recruiter Nottingham, Nottinghamshire
Oct 07, 2025
Full time
Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. We re looking for a skilled and customer-focused L2 Service Desk Analys t to join the service desk team in Nottingham. You ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. This is a varied role that covers End User Support, Infrastructure, Networking, Cloud Services, and proactive monitoring. While you don t need to be an expert in every area, you should be eager to learn, adaptable, and passionate about delivering first-class technical support. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What You ll Do: L2 Service Desk Analyst Investigate and resolve incidents and service requests in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactive monitoring activities. Ensure timely ticket updates and resolution within agreed SLAs. Contribute to the knowledge base and continuous improvement initiatives. Adhere to ISO policies, security standards, and service management processes. What We re Looking For: L2 Service Desk Analyst Essential: L2 Service Desk Analyst 2+ years of Technical Support experience. Strong knowledge of Microsoft client and server architecture. Hands on experience with server support Exposure to network infrastructure Familiarity with infrastructure technologies such as visualisation (VMware) Skilled in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
The Channel Recruiter
Oct 07, 2025
Full time
Do you have IT Field Support experience? Do you like working client side and love solving IT issues? Are you currently an IT Field Engineer? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you! Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for an IT Field Engineer to join their team. With an innovative and forward-thinking culture, our client offers the chance to challenge a variety of exciting technologies within networking, storage, virtualisation and cybersecurity. As an IT Field Engineer, you will be tasked with delivering hands-on technical support to their clients throughout the Southeast. LOCATION : Cobham & Field Based Clientside Southeast JOB SPECIFICATION: IT Field Engineer Support experience with Microsoft server and desktop operating systems Ability to troubleshoot wired and wireless networks Knowledge of network security hardware and software including firewalls and anti-virus systems A full driving license and access to your own vehicle REQUIREMENTS: As an IT Field Engineer, you will possess a strong customer-focus and a logical approach to problem-solving. Excellent prioritization and planning skills are also key. Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst You will be provided with ongoing training, and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your prospects.
The Channel Recruiter Seafield, West Lothian
Oct 07, 2025
Full time
JOB TITLE: Workshop Engineer SALARY: £24,000 - £25,000 per annum LOCATION: Livingston SETTING: Office based BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunities for a Workshop Engineer. We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast paced environment under own initiative or as part of team. JOB SPECIFICATION: Workshop Engineer The responsibilities include, but are not limited to: Inspecting, testing and restocking of customer owned equipment and accessories. This will include a test and repair of all products relating to company business, predominantly Apple, HP, Lenovo, Dynabook and Viglen. Ensuring correct software/firmware is used on all repaired equipment, following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA s. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good troubleshooting and diagnostic skills to ensure correct parts are ordered and achieve right first-time repair. Requirements: Workshop Engineer The ideal candidate for this role will have the ability to install and replace hardware and configure operating systems. You will be able to troubleshoot and solve technical problems independently, with a good understanding of PC Hardware set-up and configuration. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) We will be happy to action your requests.
The Channel Recruiter Reading, Oxfordshire
Oct 06, 2025
Full time
Job title: IT Sales Specialist (HP) Location: Reading (Hybrid work available) Salary: Up to £35,000 + Commission (up to £12,000) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you driven, motivated, and ready to make an impact? At XMA, we re not just hiring for skills we re hiring for attitude. We re looking for someone who s motivated, has a strong work ethic, and is keen to learn. If you re passionate about technology, eager to develop your expertise, and thrive in a collaborative, fast-paced environment, this is your opportunity to shine. Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home. What You ll Do: HP Product Sales Specialist Be the go-to expert for HP products, services, pricing, and propositions. Support sales teams with HP Partner Portal navigation, bid pricing, and deal registrations. Engage directly with customers to promote the HP Client Ecosystem. Collaborate with HP and XMA account managers to win new business and grow existing accounts. Deliver internal training and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customer engagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable: Experience in IT or technology sales. Degree in Business, Marketing, IT, or Sales Management. HP/HPE certifications or willingness to obtain. CRM proficiency and understanding of HP s product ecosystem. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
The Channel Recruiter Nottingham, Nottinghamshire
Oct 04, 2025
Full time
Job title: Inside Sales Representative Location: Nottingham or St Albans Salary: £26,000 £30,000 + £6,000 commission Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program About the Role Are you ready to accelerate your career in tech sales? As an Inside Sales Representative at XMA, you ll be at the heart of our growth strategy - engaging clients, managing accounts, and driving revenue through phone, email, and digital platforms. No face-to-face meetings required - just your ability to build trust, educate, and advise in a fast-moving IT landscape. You ll work closely with vendors and distributors, delivering a polished, customer-centric experience while identifying new opportunities and guiding clients toward tailored solutions. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Inside Sales Representative Customer Engagement: Respond to inbound enquiries, conduct cadence meetings, and build strong stakeholder relationships. Proactive Sales: Drive new business through outreach, upselling, and vendor engagement. Sales Operations: Manage quoting, order processing (especially over £2,500), and ensure 95% quote-to-order conversion. Reporting: Maintain accurate CRM records and support BI-integrated reporting. Collaboration: Work cross-functionally with procurement, technical, and sales teams. Strategic Input: Stay informed on market trends and represent XMA professionally at events. What We re Looking For: Inside Sales Representative Essential: Level 3 qualifications (A-levels or equivalent) including English and Maths Proven success in sales and target-driven environments Strong communication and relationship-building skills Comfortable with lead qualification, outbound calls, and closing deals Familiarity with IT products (such as cloud services, networking, cybersecurity or hardware/software solutions) and sales processes Desirable: Degree in Business, Marketing, or IT Experience with VARs/MSPs and IT distribution models CRM proficiency and consultative selling skills Diagnosing client pain points and aligning solutions We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
The Channel Recruiter City, Manchester
Oct 02, 2025
Full time
Inside Sales Representative Solutions Appointment Specialist Location: Manchester Salary: £35,000 p/a Full time - Permanent Hybrid (Mon Thurs in-office, Fri WFH) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you a confident communicator with a knack for opening doors and sparking meaningful conversations? Do you thrive on engaging with senior decision-makers and creating opportunities that drive real business impact? A leading UK-based technology services provider is seeking an Inside Sales Representative (ISR) to join their dynamic Solutions team in Manchester. With a strong reputation for delivering innovative IT solutions across both public and private sectors, this organisation is known for its consultative approach and deep partnerships. What You ll Be Doing As an ISR, you ll play a pivotal role in expanding the company s footprint within existing customer accounts. Working closely with Account Managers and the Solutions team, your mission is to: Engage directly with C-suite executives and senior stakeholders. Book high-quality meetings that lead to strategic, solution-led conversations. Secure at least 5 qualified appointments per month involving key internal and external stakeholders. Collaborate on tailored outreach campaigns aligned with current go-to-market strategies. Maintain detailed records in the CRM and ensure smooth handovers to Account Managers. What We re Looking For 3 5 years experience in technical account management, pre-sales, or a similar role. Strong communication skills and confidence in speaking with senior executives. A proactive, results-driven mindset with a passion for customer success. Familiarity with CRM systems and a structured approach to pipeline management. A solid understanding of enterprise technology solutions and integration.
The Channel Recruiter East Calder, West Lothian
Oct 01, 2025
Full time
JOB TITLE : IT Support Team Leader SALARY: £28,000 -£32,000 p/a (DOE) Location: Livingston (Hybrid work available) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you! Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. LOCATION : Livingston Hybrid JOB SPECIFICATION: IT Support Team Leader You ll be responsible for a team of 10-12 colleagues within a busy helpdesk Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email 1-2-1s and coaching plans within your team, plus the delivery of performance reviews Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication. This role involves working Monday Friday on 8.5 hour shifts, anywhere between 7am-9pm, with an hour lunch. REQUIREMENTS: IT Support Team Leader Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment Confident delivering customer service and dealing with clients both by phone or email A keen interest in IT or experience managing a helpdesk team We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.