Connections The Recruitment Specialists
Manchester, Lancashire
Are you someone who enjoys helping people, building relationships and delivering a great customer experience? We?re recruiting for a Customer Service Advisor to join a growing healthcare organisation in Manchester. This is a people-focused role where you?ll support individuals throughout an important journey, acting as a trusted point of contact and helping ensure every interaction is professional, supportive and seamless. This opportunity would suit someone from customer service, healthcare, clinics, hospitality, optical, retail, administration or relationship-based environments. The role: Supporting customers throughout their journey from initial enquiry onwards Responding to enquiries across phone, email and other communication channels Providing clear information around services, processes and next steps Building trust and delivering an excellent customer experience Coordinating with internal teams to ensure a smooth service Maintaining accurate records and updating internal systems Supporting service improvements and wider business initiatives We?re looking for someone who has: Experience in customer service, customer support or advisory roles Experience working in an empathetic, sensitive or people-focused environment Strong communication and relationship-building skills A calm, professional and supportive approach Good organisation and attention to detail Ability to manage multiple priorities in a busy environment Confident using IT systems and handling data accurately Experience from any of the following would be useful: Healthcare, patient services or medical environments Clinics, hospitals or private healthcare Optical or wider health-related settings Hospitality or high-end customer service roles Customer support in emotionally sensitive environments Administration, coordination or front-line service roles Insurance, claims, complaints or case handling Any KPI or target-led customer service environment What?s on offer: Opportunity to join a supportive and growing team Varied role with strong customer interaction Career development opportunities within healthcare Positive and collaborative working environment Full training and ongoing support
Jun 30, 2026
Full time
Are you someone who enjoys helping people, building relationships and delivering a great customer experience? We?re recruiting for a Customer Service Advisor to join a growing healthcare organisation in Manchester. This is a people-focused role where you?ll support individuals throughout an important journey, acting as a trusted point of contact and helping ensure every interaction is professional, supportive and seamless. This opportunity would suit someone from customer service, healthcare, clinics, hospitality, optical, retail, administration or relationship-based environments. The role: Supporting customers throughout their journey from initial enquiry onwards Responding to enquiries across phone, email and other communication channels Providing clear information around services, processes and next steps Building trust and delivering an excellent customer experience Coordinating with internal teams to ensure a smooth service Maintaining accurate records and updating internal systems Supporting service improvements and wider business initiatives We?re looking for someone who has: Experience in customer service, customer support or advisory roles Experience working in an empathetic, sensitive or people-focused environment Strong communication and relationship-building skills A calm, professional and supportive approach Good organisation and attention to detail Ability to manage multiple priorities in a busy environment Confident using IT systems and handling data accurately Experience from any of the following would be useful: Healthcare, patient services or medical environments Clinics, hospitals or private healthcare Optical or wider health-related settings Hospitality or high-end customer service roles Customer support in emotionally sensitive environments Administration, coordination or front-line service roles Insurance, claims, complaints or case handling Any KPI or target-led customer service environment What?s on offer: Opportunity to join a supportive and growing team Varied role with strong customer interaction Career development opportunities within healthcare Positive and collaborative working environment Full training and ongoing support
Connections The Recruitment Specialists
Manchester, Lancashire
To be considered, you must have either: A 2:1 degree or above (achieved or predicted) in any discipline A full AAT qualification This is a great opportunity to gain hands-on experience across a wide range of clients and industries while working towards a professional qualification. You will join a supportive team environment with full training, ongoing mentoring and clear progression as you develop your technical skills and confidence. As you progress, you will gain exposure to more complex client work and may have opportunities to support audit assignments. What?s on offer Full study support for ACA or ACCA qualification Structured training and development plan Supportive coaching and mentoring from senior staff and partners Flexible working arrangements Benefits package included Exposure to a broad client portfolio across multiple sectors 37.5 hour working week £25,000 salary What the role involves In this role, your day-to-day work will include: Preparing annual accounts from client records for sole traders, partnerships and limited companies Using Microsoft Office and cloud-based accounting software (MyWorkpapers) Preparing corporation tax returns Preparing VAT returns Supporting the preparation of management accounts Gaining exposure to audit work where available Communicating with clients via phone and email Supporting general office and administrative tasks Ensuring all work is reviewed by a Manager or Partner before submission What we are looking for 2:1 degree or above (achieved or predicted) in any discipline, or full AAT qualification Minimum GCSE Grade 5 or equivalent in Maths and English Strong communication skills and a team-focused approach High attention to detail and good problem-solving ability Strong organisation and planning skills Positive attitude and willingness to learn Right to work in the UK for the duration of the training contract Development opportunities This role is designed to build strong technical foundations in accountancy. As you progress, you will take on more complex work and gain wider exposure across accounting, tax and audit areas.
Jun 30, 2026
Full time
To be considered, you must have either: A 2:1 degree or above (achieved or predicted) in any discipline A full AAT qualification This is a great opportunity to gain hands-on experience across a wide range of clients and industries while working towards a professional qualification. You will join a supportive team environment with full training, ongoing mentoring and clear progression as you develop your technical skills and confidence. As you progress, you will gain exposure to more complex client work and may have opportunities to support audit assignments. What?s on offer Full study support for ACA or ACCA qualification Structured training and development plan Supportive coaching and mentoring from senior staff and partners Flexible working arrangements Benefits package included Exposure to a broad client portfolio across multiple sectors 37.5 hour working week £25,000 salary What the role involves In this role, your day-to-day work will include: Preparing annual accounts from client records for sole traders, partnerships and limited companies Using Microsoft Office and cloud-based accounting software (MyWorkpapers) Preparing corporation tax returns Preparing VAT returns Supporting the preparation of management accounts Gaining exposure to audit work where available Communicating with clients via phone and email Supporting general office and administrative tasks Ensuring all work is reviewed by a Manager or Partner before submission What we are looking for 2:1 degree or above (achieved or predicted) in any discipline, or full AAT qualification Minimum GCSE Grade 5 or equivalent in Maths and English Strong communication skills and a team-focused approach High attention to detail and good problem-solving ability Strong organisation and planning skills Positive attitude and willingness to learn Right to work in the UK for the duration of the training contract Development opportunities This role is designed to build strong technical foundations in accountancy. As you progress, you will take on more complex work and gain wider exposure across accounting, tax and audit areas.
