Capio Recruitment Insurance

Job Title: Commercial Renewals Adviser Location: Clevedon Salary: £30,000-£40,000 DOE Benefits: Standard company benefits + hybrid working (1 day working from home) About the Company: This regional insurance brokerage is part of a global group, combining strong financial backing with a local, service-driven culture. The branch is expanding due to increased client demand and internal promotions. It's a technically strong environment where efficient, high-volume commercial renewals are handled with care and precision. Role Summary: We're looking for a Commercial SME Renewals Adviser to manage a renewal book. You'll handle a renewals pipeline including buy-to-let and small commercial policies, ensuring excellent service and timely renewals. There's scope to support elements of cross-sell and client care, with clear progression paths for strong performers. Key Responsibilities: • Handle high-volume SME insurance renewals efficiently and accurately • Provide excellent client service whilst maintaining strong technical standards • Support cross-selling and retention opportunities where appropriate • Maintain compliance with internal processes and regulatory requirements • Collaborate with colleagues to ensure smooth workflow and information sharing Requirements: • Prior commercial insurance renewal experience • Acturis experience preferred • Strong organisational skills with the ability to handle volume work • Excellent communication and client service focus • A proactive, reliable approach with good attention to detail

Job Title: Commercial Account Handler Location: Somerton (other South West locations available) Salary: Up to £37,000 Benefits: Full-time office-based (hybrid potentially available for the right candidate) About the Company: This respected South West insurance broker is part of a dynamic and well-funded group known for its inclusive, people-first culture. The business is investing heavily in its infrastructure, with newly refurbished offices and a modern approach to customer service. Their strong focus on employee wellbeing and collaborative team environment makes them a standout employer in the region. Role Summary: This is a great opportunity to join a high-performing commercial insurance team in a business that truly looks after its people. Whether you're from a commercial insurance background or have broader insurance or transferable experience, you'll benefit from a supportive culture, engaging team dynamic, and the opportunity to grow within a stable, forward-thinking environment. Key Responsibilities: Manage a portfolio of commercial clients: build trust and deliver excellent service Handle renewals, MTAs, and new business enquiries: broaden your technical skill set Liaise with insurers and underwriters: develop market relationships Contribute to a dynamic, sociable team: be part of a culture that values collaboration and wellbeing Support new business growth and retention initiatives: have real impact on team success Requirements: Background in insurance or a related commercial environment Confident communicator with strong interpersonal skills Self-motivated and organised - able to manage your workload independently A team player who enjoys being part of a close-knit, supportive group If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Insurance Advisor, Commercial Account Executive, SME Account Handler, Insurance Broker, General Insurance Advisor

About the Company: This is a well-established, independent insurance brokerage with a strong SME client base. The business is family-owned, close-knit, and deliberately small, allowing for autonomy, direct client ownership, and real influence. The leadership team is hands-on but not intrusive, and the firm prides itself on long-term client relationships rather than high-volume, templated work. Role Summary: This role is designed for someone who wants ownership, responsibility, and a long-term career within a smaller brokerage. You'll manage and grow an existing SME portfolio while contributing to new business, sharing commission on self-generated opportunities. The focus is on relationship management, practical broking, and being trusted to just get on with the job. Key Responsibilities: • Manage an SME commercial portfolio: build trusted, long-term client relationships • Handle renewals, mid-term adjustments, and broking activity: full ownership of the client lifecycle • Generate and develop new business opportunities: benefit from shared commission • Liaise with insurers and internal colleagues: keep service efficient and personal • Support quieter periods with claims or portfolio reviews: add value beyond renewals Requirements: • Experience in a commercial insurance account handling or account management role • Comfortable managing SME clients, including property owners and packaged risks • Strong communicator who builds rapport easily and works well in a small team • Able to work independently without close supervision. If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet.