Capio Recruitment Insurance

Job Title: Commercial Account Handler / Account Executive Location: Haverfordwest Salary: £30,000 - £70,000 Benefits: Hybrid working, profit share scheme; additional earnings linked to agreed criteria About the Company: A well-established independent insurance broker is looking to strengthen its commercial team across South and West Wales. The business has a strong reputation for client service, technical advice, and long-term relationships with businesses across a broad range of sectors. Role Summary: This is a flexible opportunity for a commercial insurance professional who wants to take the next step in their broking career. The firm is open to speaking with candidates who are looking for a full Account Handler role, those who want to move into Account Executive work, or experienced Executives who have a book of business they could bring across and continue to develop. Depending on your background, the role could focus on managing existing commercial clients, supporting Account Executives across mid-market and corporate cases, handling smaller accounts independently, or maintaining and growing your own client book while taking on additional existing business. Key Responsibilities: Manage and service commercial client accounts: Build trusted relationships while keeping clients well supported throughout the policy lifecycle Support renewals, MTAs, quotations, and policy administration: Develop strong technical broking experience across a varied commercial client base Work closely with Account Executives on mid-market and corporate cases: Gain exposure to more complex risks and develop your commercial confidence Handle smaller commercial cases independently where appropriate: Take ownership of client work and build your account management experience Liaise with insurers to obtain terms and resolve queries: Strengthen your market relationships while helping secure suitable outcomes for clients Maintain and develop a client book where relevant: Continue building long-term relationships while managing additional existing business Identify opportunities to improve cover or support client needs: Add value through proactive, commercially aware advice Requirements: Commercial insurance experience in an account handling, broking, or account executive role Strong client service skills with the confidence to speak with clients and insurers Experience dealing with renewals, MTAs, quotations, and commercial policy documentation Exposure to SME, mid-market, or corporate commercial insurance cases Ability to manage a varied workload and build long-term client relationships For Account Executive candidates, a transferable book of business would be strongly considered CII progress or Cert CII would be beneficial but is not essential If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, Account Broker, Commercial Broker, Commercial Account Executive, Risk Adviser

Job Title: Corporate Account Handler Location: Nottingham Salary: £35,000 - £40,000 Benefits: Hybrid working (3 days in office), modern office environment About the Company: You'll be joining a well-established and growing insurance intermediary with a strong reputation in the commercial and corporate space. The business has continued to expand its South West presence, combining local market expertise with national reach. Known for its collaborative culture, the firm offers a supportive environment where individuals are trusted, developed, and given exposure to high-value clients. Role Summary: This is an opportunity for a commercially experienced Corporate Account Handler to join a close-knit team supporting larger corporate clients. Working alongside experienced Account Executives, you'll gain exposure to complex, premium-rich portfolios while having the chance to be involved in client interaction and meetings. The role offers strong long-term development within a business that values progression and technical growth. Key Responsibilities: • Manage a portfolio of corporate clients: Deliver consistent, high-quality service across complex, high-value accounts • Support Account Executives: Strengthen client relationships and contribute to retention and growth • Handle renewals and mid-term adjustments: Build technical expertise across a broad range of commercial products • Respond to client queries: Provide clear, confident advice to enhance client satisfaction • Contribute to cross-selling opportunities: Support wider team growth and client portfolio expansion Requirements: • Strong commercial or corporate insurance experience, ideally with exposure to larger client premiums and complex business accounts. • Proven ability to work collaboratively in a small team and manage a varied portfolio with confidence and accuracy • Excellent communication skills and a professional client-focused approach. • CII qualified or working towards • Strong organisational skills and attention to detail. If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Corporate Account Executive, Commercial Account Handler, Client Manager, Insurance Account Manager, Corporate Broker

Commercial Claims Handler / Claims Executive Location: South West London - (Hybrid - 3 days office/client visits) Salary: £30,000 - £60,000 DOE Benefits: Hybrid working Fully funded CII support Ongoing technical development and mentoring Private medical support Employee Assistance Programme Wellbeing initiatives Collaborative team environment About the Company: Our client is a well-established, growing independent commercial insurance broker that forms part of a major international insurance group. Having built an excellent reputation for client service across the commercial insurance market, they continue to win significant new business and invest in their specialist teams. Following continued growth, they're looking to strengthen their Commercial Claims team with either an experienced Claims Handler or a more client-facing Claims Executive. The role can be shaped around the right individual, offering genuine autonomy, career development and exposure to a varied portfolio of commercial clients. Role Summary: This is an opportunity to join a highly regarded commercial claims team where you'll play an important role in delivering exceptional service to a broad portfolio of corporate and SME clients. Whether your strengths lie in managing a busy claims caseload or acting as the dedicated claims contact for a portfolio of clients, you'll work across a diverse range of commercial risks while becoming a trusted adviser throughout the claims process. The team prides itself on delivering outstanding client outcomes and is looking for someone who shares that mindset, someone proactive, collaborative and genuinely passionate about providing an excellent claims experience. Key Responsibilities: Manage commercial insurance claims from first notification through to settlement across a broad range of commercial risks. Build trusted relationships with clients, insurers, loss adjusters and third parties to deliver positive claims outcomes. Review policy cover, negotiate settlements and provide technical guidance throughout the claims lifecycle. Support clients with complex claims, ensuring clear communication and proactive case management. Identify claims trends and contribute towards improving service delivery and client risk management. Attend client meetings where required, providing technical claims expertise and strengthening long-term relationships. Requirements: Previous experience handling commercial insurance claims Experience gained within a broker, insurer or loss adjusting environment is welcomed Good knowledge across commercial classes such as Property, EL, PL and wider commercial claims, less relevant are the motor and financial lines areas Strong client communication and relationship management skills Organised with the ability to manage multiple priorities A proactive approach with a genuine desire to deliver outstanding customer service Comfortable working collaboratively within a close-knit team Acturis experience would be advantageous but is not essential CII qualified or working towards qualifications is beneficial but not essential If this role isn't quite right, it's still worth speaking to one of our specialist team-we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Claims Handler Claims Executive Senior Claims Handler Commercial Claims Executive Corporate Claims Handler