Synergy Plus Recruitment Ltd
Milton Keynes, Buckinghamshire
Job title: Office Administrator Location: Office Based-Bletchely Hours: Monday to Friday: 9:00am - 5:30pm Two Saturdays per month: 8:00am - 1:00pm Pay: £12.71 per hour About the Role We are seeking an organised and detail-oriented Return Administrator to join our team. This role involves managing the returns process, ensuring accurate data entry, and providing administrative support to maintain efficient day-to-day operations. Key Responsibilities Process customer returns accurately and efficiently Update internal systems and maintain detailed records Investigate and resolve return queries Communicate with customers and internal departments regarding returns Prepare reports and documentation as required Perform general office administration duties Requirements as a Return Administrator Previous experience processing returns is essential Excellent attention to detail and organisational skills Confident using Microsoft Office and computer systems Strong communication skills Ability to prioritise workload and work independently as well as within a team What We Offer £12.71 per hour Monday to Friday office hours with only two Saturday mornings per month Friendly and supportive working environment Opportunity to develop within a growing business Apply now and secure your next role in Returns department!
Jul 02, 2026
Full time
Job title: Office Administrator Location: Office Based-Bletchely Hours: Monday to Friday: 9:00am - 5:30pm Two Saturdays per month: 8:00am - 1:00pm Pay: £12.71 per hour About the Role We are seeking an organised and detail-oriented Return Administrator to join our team. This role involves managing the returns process, ensuring accurate data entry, and providing administrative support to maintain efficient day-to-day operations. Key Responsibilities Process customer returns accurately and efficiently Update internal systems and maintain detailed records Investigate and resolve return queries Communicate with customers and internal departments regarding returns Prepare reports and documentation as required Perform general office administration duties Requirements as a Return Administrator Previous experience processing returns is essential Excellent attention to detail and organisational skills Confident using Microsoft Office and computer systems Strong communication skills Ability to prioritise workload and work independently as well as within a team What We Offer £12.71 per hour Monday to Friday office hours with only two Saturday mornings per month Friendly and supportive working environment Opportunity to develop within a growing business Apply now and secure your next role in Returns department!
Synergy Plus Recruitment Ltd
Milton Keynes, Buckinghamshire
Full-Time Temp-to-Perm Salary: £12.71 per hour Location: Milton Keynes,office based Monday to Friday 9:00-17:00 Job title: E-commerce Customer Service & Administrator Our client is a successful and growing multi-channel e-commerce business selling across Amazon, eBay, TikTok Shop, OnBuy, Temu and EKM. They are seeking a reliable and organised E-commerce Customer Service & Marketplace Administrator to join their team. This varied role combines customer service, order support and product administration. It is ideal for someone who enjoys helping customers while also carrying out detailed, accuracy-focused administrative work. The Role as a E-commerce Customer Service & Administrator Respond to customer emails and marketplace messages in a professional and timely manner. Answer incoming telephone calls and handle customer enquiries. Maintain a helpful, friendly and professional approach in all communications. Order Support & Issue Resolution Track customer orders and monitor parcel movements. Liaise with couriers and suppliers to resolve delivery issues. Investigate customer concerns and ensure issues are followed through to resolution. Keep customers informed throughout the process. Product Listings & Administration Create and maintain product listings across internal systems and online marketplaces. Ensure product information is accurate and compliant with marketplace requirements. Maintain high standards of data accuracy and consistency. Support product compliance requirements, including safety and labelling information. Essential Requirements for the E-commerce Customer Service & Administrator role Excellent spoken and written English. Strong customer service and communication skills. Good IT skills and confidence working across multiple systems. High attention to detail and accuracy. Strong organisational skills and ability to manage varied workloads. Reliable with excellent attendance and timekeeping. Desirable Previous e-commerce or online retail experience. Experience using order management or inventory systems. Familiarity with Amazon, eBay, TikTok Shop, OnBuy, Temu or EKM. Experience dealing with courier networks such as Royal Mail, DPD and Evri. What's on Offer for the E-commerce Customer Service & Administrator applicant: Full-time position with a growing e-commerce business. Varied and interesting role combining customer service and administration. Opportunity to secure a permanent position following a successful 3-month temp-to-perm trial period. Supportive office-based working environment. Apply now and start your role as a E-commerce Customer Service & Administrator!
Jun 30, 2026
Full time
Full-Time Temp-to-Perm Salary: £12.71 per hour Location: Milton Keynes,office based Monday to Friday 9:00-17:00 Job title: E-commerce Customer Service & Administrator Our client is a successful and growing multi-channel e-commerce business selling across Amazon, eBay, TikTok Shop, OnBuy, Temu and EKM. They are seeking a reliable and organised E-commerce Customer Service & Marketplace Administrator to join their team. This varied role combines customer service, order support and product administration. It is ideal for someone who enjoys helping customers while also carrying out detailed, accuracy-focused administrative work. The Role as a E-commerce Customer Service & Administrator Respond to customer emails and marketplace messages in a professional and timely manner. Answer incoming telephone calls and handle customer enquiries. Maintain a helpful, friendly and professional approach in all communications. Order Support & Issue Resolution Track customer orders and monitor parcel movements. Liaise with couriers and suppliers to resolve delivery issues. Investigate customer concerns and ensure issues are followed through to resolution. Keep customers informed throughout the process. Product Listings & Administration Create and maintain product listings across internal systems and online marketplaces. Ensure product information is accurate and compliant with marketplace requirements. Maintain high standards of data accuracy and consistency. Support product compliance requirements, including safety and labelling information. Essential Requirements for the E-commerce Customer Service & Administrator role Excellent spoken and written English. Strong customer service and communication skills. Good IT skills and confidence working across multiple systems. High attention to detail and accuracy. Strong organisational skills and ability to manage varied workloads. Reliable with excellent attendance and timekeeping. Desirable Previous e-commerce or online retail experience. Experience using order management or inventory systems. Familiarity with Amazon, eBay, TikTok Shop, OnBuy, Temu or EKM. Experience dealing with courier networks such as Royal Mail, DPD and Evri. What's on Offer for the E-commerce Customer Service & Administrator applicant: Full-time position with a growing e-commerce business. Varied and interesting role combining customer service and administration. Opportunity to secure a permanent position following a successful 3-month temp-to-perm trial period. Supportive office-based working environment. Apply now and start your role as a E-commerce Customer Service & Administrator!
