Accent Housing Group

Location : Hybrid, Bradford (occasional office presence) Salary : £58,530 per annum Hours : 35 hours per week, Monday - Friday, 8am - 6pm Contract : Fixed Term Contract, 12 monthsWith over 21,000 homes across the country, we support thousands of customers and their families. We're proud to build positive, long-lasting relationships that go beyond housing - creating vibrant communities where people of all backgrounds can thrive.As our Strategy and Policy Lead, you'll have a unique opportunity to shape the future of Accent. Working closely with the Director of Strategy, Governance and Assurance, you'll be at the heart of developing and delivering strategic plans, coordinating impactful ESG initiatives, and championing continuous improvement.This is a role where your ideas, insight, and leadership will directly influence how we grow and evolve. What You'll Be Doing Lead the development and review of forward-thinking, evidence-based policies aligned with legal and regulatory requirements Partner with senior leaders to ensure policies are understood, embedded, and making a tangible difference Bring data and insight to the forefront, ensuring decision-making is informed, robust, and future-focused Drive consistency, clarity, and excellence in how policies are applied across Accent Lead and develop a small team, providing clear direction, coaching, and support to deliver high-quality outcomes Lead horizon scanning and in-depth research to anticipate legislative and regulatory changes, keeping our strategies relevant and ready for the future About You Proven experience developing and implementing strategy and policy, with the ability to turn ideas into practical outcomes A strong understanding of ESG principles and their application in an organisational context Knowledge of housing legislation and sector best practice, with the ability to apply this meaningfully Well-developed project management skills, with a track record of delivering priorities effectively Excellent stakeholder engagement and influencing skills, including the confidence to advise senior leaders Strong critical thinking and analytical ability, using data and insight to drive informed decision-making Experience producing clear, impactful reports and briefings for senior leadership teams The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening. Salary The spot salary is £58,530 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Interviews Stage 1 - A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 16th July. Stage 2 - A presentation and behavioural and scenario-based interview at our Bradford office. You'll complete a Congruity Questionnaire in advance. Planned date: 21st July. A Place to Build a Future 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and exclusive discounts through our benefits platform Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary Enhanced parental leave and flexible working options Career development through our Leadership Academy, apprenticeships, Stepping into Management training, and more We're Committed to Inclusion We believe diversity makes us stronger. Our process is designed to be accessible and inclusive - if you need any reasonable adjustments at any stage, just let us know.Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence.Recruitment Agencies: We work exclusively with PSL partners and do not accept unsolicited CVs or speculative approaches for this role.REF-

A place to make things happen Salary: £46,620 per annum (includes regional uplift and car allowance)Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent.Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required. We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £42,009 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.You'll also receive an 8% regional uplift of £3,361 per annum. Plus an additional essential user car allowance starting at £1,250 per annum. About you You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring.Planned date: Tuesday 21st July via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.Planned date: Wednesday 29th July at our Camberley office.We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here's what you can look forward to:Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed.This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-

A place to make things happen Location: Peterborough, Hybrid with travel around the East region and other Accent offices as required.Salary: £58,953 per annum (including essential user car allowance).Permanent, 35 hours per week, Monday - Friday 9am to 5pm, on call rota.We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. About the role As our Building Services Manager, you'll play a vital role in shaping the quality of life for thousands of customers by ensuring our properties are well-maintained, compliant, and delivering value for money.You'll lead and inspire a regional team responsible for delivering responsive and void maintenance services. Acting as the technical lead, you'll: Oversee health and safety compliance, including HHSRS and Awaab's Law. Manage contractor performance and ensure service delivery meets high standards. Drive value through effective contract management and leaseholder consultation. Use your expertise in buildings, construction, and Schedule of Rates (SORs) to influence decisions and improve customer outcomes. Your leadership will directly impact customer satisfaction and safety, making a real difference to the communities we serve. Why join us? This is more than a management role - it's a chance to lead with purpose. At Accent, you'll find a place to lead, a place to grow, and a place to make a lasting impact. Your decisions will help keep homes safe, improve customer experiences, and shape the future of our maintenance services. Salary The spot salary for the Building Services Manager post is £57,703 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.You'll also receive an essential user allowance starting at £1,250 per annum. About you HND/HNC or a similar professional qualification (e.g., City & Guilds) or substantial experience in property management. Strong communication skills, including the ability to write clear and concise reports. Proficiency in MS Office and other relevant software for property management. Problem-solving skills with a track record of resolving complex construction and maintenance issues. Leadership and team management experience within a construction or property maintenance environment. Knowledge of current legislation concerning landlords' obligations and health and safety in property maintenance. Understanding of leaseholder consultation processes and relevant legislation, such as the Party Wall Act. Excellent customer care skills with a commitment to equality, diversity, and inclusion. This role requires extensive traveling across our Accent sites and estates and so a full UK driving license and access to a vehicle is required The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 23 rd July via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 29 th July at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-

Location: Hybrid with national remit. Contracted to nearest office (Bradford/Burnley/Camberley/Peterborough/Stockton). Salary: Circa £90k per annum Contract: Permanent, 35 hours per week About the Role Provide strategic and operational leadership across compliance, building safety, and managing agent services. Ensure we meet and exceed regulatory obligations while delivering excellent, customer-focused safety services. Play a pivotal role in shaping our "Building a Safer Future" approach and ensuring every customer feels safe in their home. What You'll Do Lead asset compliance and building safety approach (gas, electrical, fire, asbestos, legionella, lifts, etc.) Ensure 100% compliance through robust systems, data ("golden thread"), and performance monitoring Drive zero-tolerance culture for health and safety risks Oversee procurement and contract management for strong performance and value Act as key contact with the Building Safety Regulator Develop KPIs and early warning indicators to manage and improve performance Lead high-performing teams and supply chains, embedding accountability and continuous improvement Manage budgets and ensure efficient, cost-effective delivery Support delivery of Asset Management Strategy and long-term investment plans About You CIH Level 5 (or equivalent with CIH top-ups), or willingness to work towards Extensive construction/related field experience with strong track record managing compliance and safety across large property portfolios Proven ability to lead, manage, and develop high-performing teams Strong leadership and motivational skills In-depth knowledge of compliance and health & safety regulations Demonstrated experience managing substantial budgets and delivering value through procurement Excellent negotiation, decision-making, and communication skills in complex situations Strong IT literacy (MS Office and asset management systems) Flexibility to work outside normal hours as Senior Leadership Team member (occasional evenings/weekends) Full UK driving licence and access to vehicle for business use Why Join Us? Join at a pivotal time as we transform with significant investment in assets, systems, and compliance. With national footprint, influence meaningful change across diverse communities. We offer flexible hybrid working. As senior leader, shape strategy and drive meaningful change. Be part of a purpose-driven organisation dedicated to improving lives through safe, sustainable homes. Your Leadership Impact Champion customer-first mindset, build inclusive high-performing teams, encourage innovation, develop and support colleagues, lead with integrity, transparency, and care. Benefits 28 days holiday plus bank holidays, birthday day, and buy additional days Cash health plan, Health MOTs, online GP, gym discounts, volunteering day Car leasing, salary sacrifice schemes, exclusive discounts Defined Contribution and Defined Benefit pensions (salary sacrifice), life assurance (3x salary) Enhanced parental leave, flexible working, work-life balance support Career development: Stepping into Management, Management Essentials, Leadership Academy, apprenticeships Interview Process Stage 1 - A Place to Connect (31 July or 3 August, Teams) Meet Executive Director of Assets & Compliance and Senior Leadership Team member to discuss role, team, your experience and goals. Stage 2 - A Place to Show Your Strengths (7/11 August Bradford or 12/13 August Peterborough) Deliver presentation, complete behavioural and scenario-based interview. Complete Congruity Questionnaire in advance. Additional Info We're committed to accessibility and inclusion. Let us know of any reasonable adjustments needed. Applications reviewed as received; we may conclude prior to closing date. Current UK residency required; we don't hold sponsorship licenses. We work exclusively with preferred supplier list agencies only - no unsolicited CVs.REF-

A place to make things happen Location: This is a hybrid role with a national remit and travel to Accent schemes and offices. You'll be contracted to your nearest Accent office (Bradford/Burnley/Camberley/Peterborough/Stockton).Salary: Circa £90k per annumPermanent, 35 hours per weekThis is an exciting time to join Accent as we invest in our homes, services, and customer experience across a national portfolio.We're looking for an experienced and forward-thinking leader to head up our Repairs & Maintenance service, ensuring our customers receive a high-quality, efficient, and responsive service that keeps their homes safe, comfortable, and well-maintained.As our Assistant Director of Repairs and Maintenance, you will lead our responsive repairs and voids service, ensuring homes are maintained to a high standard and delivered in a way that is efficient, cost-effective, and customer-focused. What You'll Be Doing Leading the delivery of responsive repairs and voids maintenance services Driving continuous service improvement using customer insight, complaints, and performance data Managing contractors and suppliers, ensuring strong performance and value for money Leading procurement activity and building long-term strategic partnerships Ensuring compliance with health & safety legislation across all activities Managing budgets and maintaining strong financial control Overseeing void turnaround to minimise rent loss and maximise efficiency Handling disrepair cases, ensuring effective resolution and learning Acting as the technical lead for repairs, working closely with customer contact teams to improve right-first-time delivery Engaging customers and stakeholders in shaping and improving services Monitoring and reporting on performance to senior leaders and governance groups Your Leadership Impact You'll lead with purpose, creating a culture where: Customers are at the heart of every decision Teams feel supported, empowered, and challenged to grow Innovation and continuous improvement are encouraged Collaboration, inclusion, and trust are embedded across the organisation About you CIH Level 5 (or equivalent with CIH top-ups), or willingness to work towards Relevant qualification or substantial experience in construction or asset management Proven leadership experience delivering high-performing repairs and voids services, achieving excellent customer satisfaction outcomes Strong leadership and motivational skills, with the ability to build and sustain a high-performance team culture Strong commitment to customer and building safety alongside service delivery Excellent understanding of repairs performance, with strong commercial awareness Experience managing significant budgets and overseeing procurement activity Proven ability to collaborate across teams to deliver sustainable service improvements Full UK driving licence and access to a vehicle, with the ability to travel extensively across Accent's sites and estates Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the Executive Director of Assets & Compliance and another member of the Senior Leadership Team. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 31st July or 3rd August via Teams. Stage 2: A Place to Show Your Strengths You'll deliver a presentation to the panel and have your final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 7th or 11th August at our Bradford office or 12th or 13th August at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here's what you can look forward to:Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-

Location: Hybrid with national remit. Contracted to nearest office (Bradford/Burnley/Camberley/Peterborough/Stockton). Salary: Circa £90k per annum Contract: Permanent, 35 hours per week About the Role Lead the development and delivery of asset management and sustainability strategies, ensuring homes meet regulatory standards while supporting net zero and decarbonisation ambitions. You'll optimise asset performance, strengthen data integrity, and drive informed investment decisions aligned with customer needs. What You'll Do Develop and deliver asset management and sustainability strategies, including decarbonisation and energy efficiency programmes Drive net zero agenda, reduce fuel poverty, and improve EPC performance Oversee asset data integrity (stock condition surveys, Decent Homes, HHSRS, damp & mould) Lead asset option appraisals, disposals, and acquisitions Develop 30-year investment plan for financial planning and long-term asset performance Ensure compliance with regulatory and statutory standards Lead procurement and contract management for quality and value Manage budgets, financial control, and forecasting Build relationships with partners and stakeholders to maximise funding Implement KPIs and performance frameworks Lead data quality and asset intelligence initiatives About You CIH Level 5 (or equivalent with CIH top-ups), or willingness to work towards Extensive experience in strategic asset management Proven ability to lead teams delivering asset management and investment strategies Strong leadership skills with experience building high-performing teams In-depth understanding of asset performance and optimisation Experience managing significant budgets and delivering value through procurement Passion for sustainability and decarbonisation/net zero delivery Excellent negotiation, decision-making, and communication skills in complex stakeholder environments Strong IT literacy (MS Office and asset management systems) Flexibility to work outside normal hours as part of Senior Leadership Team Full UK driving licence and access to vehicle for business use Why Join Us? Join at a pivotal point as we invest in assets, data, and sustainability. Shape strategy across diverse communities, drive innovation, and deliver safe, sustainable homes. Flexible hybrid working supports how you work best. Leadership here means creating a customer-first culture where collaboration, trust, and inclusion thrive, and colleagues feel supported, developed, and empowered. Benefits 28 days holiday plus bank holidays, birthday day, and buy additional days Cash health plan, Health MOTs, online GP, gym discounts, volunteering day Car leasing, salary sacrifice schemes, exclusive discounts Defined Contribution and Defined Benefit pensions (salary sacrifice), life assurance (3x salary) Enhanced parental leave, flexible working, work-life balance support Career development: Stepping into Management, Management Essentials, Leadership Academy, apprenticeships Interview Process Stage 1 - A Place to Connect (31 July or 3 August, Teams) Meet Executive Director of Assets & Compliance and Senior Leadership Team member. Discuss role, team, your experience and goals. Stage 2 - A Place to Show Your Strengths (7/11 August Bradford or 12/13 August Peterborough) Present to panel, complete behavioural and scenario-based interview. Complete Congruity Questionnaire in advance. Additional Info We're committed to accessibility and inclusion. Let us know of any reasonable adjustments needed. Applications reviewed as received; we may conclude prior to closing date. Current UK residency required; we don't hold sponsorship licenses. We work exclusively with preferred supplier list agencies only - no unsolicited CVs. Ref: REF-