The ACC Liverpool Group

The ACC Liverpool Group operates the city's waterfront event campus - the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Control Room Operative to join our team. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As our Control Room Operative, you will have demonstratable experience in: Control room operations. Incident management. Incident reporting. Awareness of evaluation procedures. The ideal candidate will hold both an SIA Door Supervisors and CCTV License. Main duties of the role include: To proactively monitor, operate and evaluate ACCL CCTV surveillance systems to ensure the Safety and Security of ACCL campus. Assist with the daily management of Incident Management software, HALO, maintaining accurate records of all Incidents and the actions taken. Assist in the coordination of evacuation and all other incident management procedures. Liaise with emergency services and other relevant stakeholders when necessary. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we re looking for someone who is: Pragmatic Resilient Influencing Confident A good communicator A strong team player If you are a hardworking and committed professional ready to contribute to our continued success, we d love to hear from you. Join us at The ACC Liverpool Group and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 29th of October Interview Date: Week commencing 3rd of November Equality, Diversity & Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

The ACC Liverpool Group operates the city's waterfront event campus theinterconnected M&S Bank Arena, ACC Liverpool and Exhibition CentreLiverpool - as well as ticketing agency Ticket Quarter and the Pullman LiverpoolHotel. Playing a leading role in shining a spotlight on Liverpool, we havesuccessfully staged a wide array of national and international events, fromshows and conventions, business g click apply for full job details

Catering Mobilisation Director (Sport and Entertainment) 12 Month Fixed Term Contract The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. The Role At the ACC Liverpool Group, we are seeking an outstanding Catering Mobilisation Director to plan and deliver the transfer of our Sport and Entertainment (S&E) event catering services from an outsourced catering provider to a successful in-house operation, including leading on all commercial and operational aspects of delivery for a minimum 6-month trading period post the go-live date. This is a high-profile role, reporting directly to the CEO, where you will truly make an impact on our business through increasing S&E catering revenues and profitability, designing and delivering flexible retail and hospitality catering offers that consistently meet both commercial targets and high customer service levels, ensuring regulatory and internal process compliance, and recruiting, training and developing both a core and casual team. You will operate across our three campus venues, including the M&S Bank Arena where the majority of our Sport and Entertainment events are currently held. As a seasoned professional you will take leadership of the overall catering management team to embed operational excellence at all levels and ensure that an exceptional customer experience is an everyday event. Working alongside the CEO and COO, you will help finalise the future shape of the in-house S&E catering team at a senior level in readiness to hand over a stable and successful catering operation that is best structured for commercial and operational success. This is a rare opportunity to bring your experience to an organisation that truly listens and empowers its people. Key areas of experience and qualifications include: Catering within sport and entertainment, event retail or hospitality. Leading the process from mobilisation through to stabilisation and then steady state. Managing large-scale, multi-outlet catering operations within a complex venue such as an arena, stadium, or similar high-volume event environment. Leading diverse teams across kitchen, bar, and event catering functions, including senior-level line management. Successful delivery of time specific projects related to catering services, including handover from other catering providers and TUPE transfer of staff. Established budget setting, implementation, and management skills. Food Hygiene Certification Level 3 (minimum) Level 4 desirable. Level 2 qualification as a Personal Licence holder from an accredited training provider such as BIIAB, HABC, TQUK. The Offer Recognition and reward are of huge importance to us, and so just some of the benefits you would enjoy include: A bonus of up to 10% of salary, payable on completion. 24 days holiday per year pro-rated in relation to your start date. An excellent pension scheme. Access to a premium health care policy, which includes an employee assistance programme, contributions towards a wide range of medical costs including dental and optical, and staff discounts. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. If you have the drive, passion and ambition and wish to play a part in The ACC Liverpool Group s continuing success story, this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: Monday, 27th of October Initial Interview Date: Wednesday, 29th & Thursday, 30th of October