Pertemps Solihull

Customer Service & Administration Assistant Location: Coleshill Hours: 9-5 Salary: 12.71 (depending on experience) About the Role We are seeking a professional, organised, and friendly Customer Service & Administration Assistant to join our team. This role combines customer service and administrative responsibilities and is ideal for someone who enjoys interacting with people while ensuring office processes run smoothly. As the first point of contact for customers and clients, you will be responsible for answering incoming calls, directing enquiries to the appropriate team members, processing orders, maintaining records, and providing general administrative support. Key Responsibilities Answer incoming telephone calls in a professional and courteous manner. Act as the first point of contact for customers, suppliers, and visitors. Assess customer enquiries and transfer calls to the relevant department or team member. Take accurate messages and ensure they are passed on promptly. Process and input customer orders accurately into company systems. Maintain filing systems and organise company records. Perform data entry and ensure information is kept up to date. Respond to customer emails and general enquiries. Skills & Experience Required Previous customer service and/or administration experience preferred. Excellent verbal and written communication skills. Professional and confident telephone manner. Good working knowledge of Microsoft Excel and Microsoft Office. Strong organisational skills and attention to detail. Ability to multitask and prioritise workload effectively. Accurate data entry skills. Friendly, approachable, and professional personality. Personal Qualities Positive and customer-focused attitude. Reliable and dependable. Strong problem-solving skills. Excellent interpersonal skills. Professional appearance and manner. Willingness to learn and take initiative. What We Offer Supportive and friendly working environment. Free Onsite parking

Quality Inspector Location: Solihull Pay: 15.00 - 17.00 per hour (DOE) Reports to: Warehouse Manager / Quality Manager Hours of work: Static day shift We are recruiting for an experienced Quality Inspector to join a leading aerospace manufacturing business based in Solihull. This role is ideal for a quality-focused professional with experience in a precision engineering or aerospace environment, responsible for carrying out inbound, in-process, and final inspections to ensure products consistently meet customer, regulatory, and industry quality standards. Key Responsibilities Perform receiving, in-process, and final inspections. Complete first-off production checks and final inspections, including XRF analysis. Verify material certifications and third-party test reports. Maintain quality records in line with the Quality Management System. Use measuring equipment including calipers, micrometers, and tape measures. Conduct internal audits and manage calibration of measuring equipment. Update inspection records using Stratix or a similar ERP system. Communicate quality issues and support production when required. Requirements Previous Quality Inspector experience in manufacturing. Competent using precision measuring equipment. Able to interpret material specifications and certifications. Computer literate with ERP experience. Strong attention to detail, communication, and organisational skills. Desirable Knowledge of titanium specifications. AS9100 Internal Auditor certification. Experience with XRF analysers and calibration processes. Apply now to join a growing aerospace manufacturer where quality and precision are at the heart of everything.

Trade Counter Assistant Hours: Monday- Friday 7:30am-5pm Salary- 12.71 Temporary- Permanent Based- Wythall Job Role Our client is looking for a Trade Counter Assistant to join a friendly team based in Wythall. You will be a key member of the team who will assist in the day-to-day efficient running of the Trade Counter. Duties and tasks will include: Serve customers, process orders, and complete admin tasks Provide product advice across the product range (Timber) Prepare online and phone orders for dispatch Assist with deliveries and occasional stock control Using an internal system Essentials: Strong customer service background Timber industry knowledge Computer literate with excellent communication skills Organised, detail-oriented, and able to work under pressure Friendly, motivated, and a team player Desirable: Previous carpentry experience