Purview Product SME We are seeking an experienced Purview Product SME to support the strategy, implementation, and adoption of Microsoft Purview capabilities within a large enterprise environment. Working closely with Product Owners and key business stakeholders, you will review, prioritise, and provide recommendations across Purview Information Protection, Insider Risk Management, eDiscovery, and Data Loss Prevention (DLP). You will help shape product strategy, drive capability adoption, and establish effective processes across multiple business functions. Key Skills & Experience Strong knowledge of Microsoft Purview capabilities Experience implementing Information Protection solutions within Microsoft 365 Proven experience delivering against product strategy and roadmap objectives Track record of driving user adoption and business engagement Strong stakeholder management and cross-functional collaboration skills Experience with Information Protection, Insider Risk Management, eDiscovery, and DLP This is an excellent opportunity for a Purview specialist to play a key role in the evolution of enterprise data governance, compliance, and information protection capabilities.
Jun 25, 2026
Contractor
Purview Product SME We are seeking an experienced Purview Product SME to support the strategy, implementation, and adoption of Microsoft Purview capabilities within a large enterprise environment. Working closely with Product Owners and key business stakeholders, you will review, prioritise, and provide recommendations across Purview Information Protection, Insider Risk Management, eDiscovery, and Data Loss Prevention (DLP). You will help shape product strategy, drive capability adoption, and establish effective processes across multiple business functions. Key Skills & Experience Strong knowledge of Microsoft Purview capabilities Experience implementing Information Protection solutions within Microsoft 365 Proven experience delivering against product strategy and roadmap objectives Track record of driving user adoption and business engagement Strong stakeholder management and cross-functional collaboration skills Experience with Information Protection, Insider Risk Management, eDiscovery, and DLP This is an excellent opportunity for a Purview specialist to play a key role in the evolution of enterprise data governance, compliance, and information protection capabilities.
Product Support Specialist Location : Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience. What You'll Be Doing Providing remote technical support and troubleshooting for software and instrument integration issues Install, configure, and maintain software solutions and supporting infrastructure Support integrations with analytical and laboratory instrumentation Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers Deliver customer training and assist with software implementations Support database configuration, upgrades, and system migration Create and maintain technical documentation, FAQs, and user guides Assist with validation activities within highly regulated environments Work closely with customers to understand requirements and deliver effective solutions Travel to customer sites across the UK, with occasional European and international travel What We're Looking For Strong troubleshooting, diagnostic, and analytical skills Experience supporting hardware and software environments Excellent communication skills and a customer-focused approach Ability to manage workloads effectively and prioritise tasks Strong IT knowledge, including Windows environments and database technologies Comfortable working both independently and as part of a collaborative team What's on Offer Opportunity to work with cutting-edge software Structured career development and progression opportunities Competitive salary package 24 days annual leave plus bank holidays, increasing with service Additional Christmas shutdown day Private medical insurance through BUPA Scottish Widows pension scheme Death in service benefit Cycle-to-work scheme Access to gym facilities Annual Center Parcs team-building weekend for employees and their families Supportive, collaborative culture within an award-winning organisation
Jun 23, 2026
Full time
Product Support Specialist Location : Bath Salary: Up to 37,500 About the Role A growing technology company within the healthcare sector is looking for a Product Support Specialist to join its expanding technical team. This is a hands-on, customer-facing position supporting the installation, configuration, validation, and day-to-day use of specialist software platforms used by pharmaceutical, PET radiopharmacy, and research organisations operating in highly regulated environments. Working closely with customers and internal teams, you'll play a key role in ensuring successful software deployments, troubleshooting technical issues, and delivering an exceptional customer experience. What You'll Be Doing Providing remote technical support and troubleshooting for software and instrument integration issues Install, configure, and maintain software solutions and supporting infrastructure Support integrations with analytical and laboratory instrumentation Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers Deliver customer training and assist with software implementations Support database configuration, upgrades, and system migration Create and maintain technical documentation, FAQs, and user guides Assist with validation activities within highly regulated environments Work closely with customers to understand requirements and deliver effective solutions Travel to customer sites across the UK, with occasional European and international travel What We're Looking For Strong troubleshooting, diagnostic, and analytical skills Experience supporting hardware and software environments Excellent communication skills and a customer-focused approach Ability to manage workloads effectively and prioritise tasks Strong IT knowledge, including Windows environments and database technologies Comfortable working both independently and as part of a collaborative team What's on Offer Opportunity to work with cutting-edge software Structured career development and progression opportunities Competitive salary package 24 days annual leave plus bank holidays, increasing with service Additional Christmas shutdown day Private medical insurance through BUPA Scottish Widows pension scheme Death in service benefit Cycle-to-work scheme Access to gym facilities Annual Center Parcs team-building weekend for employees and their families Supportive, collaborative culture within an award-winning organisation
Junior Network Support Analyst - New Role 27,500 (rising to 30,000) plus excellent benefits. A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: Experience in a 1st or 2nd Line support role providing support on networking issues. Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This is a dynamic, high-impact role focused on delivering exceptional quality. Your core mission is to manage technical faults from initial identification right through to resolution. Duties will include: Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point. Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed. System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi / Teltonika) Security & Access - Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet / MobilePass / Fortinet Authenticator) Cloud Environment - Device / Environmental monitoring platforms, Data Centre environments Please send CV for full job description and an informal chat. Please note, this role is based in Harrogate and there is a requirement to visit site on a weekly basis.
Jun 19, 2026
Full time
Junior Network Support Analyst - New Role 27,500 (rising to 30,000) plus excellent benefits. A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: Experience in a 1st or 2nd Line support role providing support on networking issues. Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This is a dynamic, high-impact role focused on delivering exceptional quality. Your core mission is to manage technical faults from initial identification right through to resolution. Duties will include: Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point. Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed. System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi / Teltonika) Security & Access - Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet / MobilePass / Fortinet Authenticator) Cloud Environment - Device / Environmental monitoring platforms, Data Centre environments Please send CV for full job description and an informal chat. Please note, this role is based in Harrogate and there is a requirement to visit site on a weekly basis.
