Dorset Police/ Devon and Cornwall Police

ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.

ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.

Contact Officer Location: Plymouth, Crownhill, Police Headquarters, Exeter Salary: Starts at £27,204 rising by yearly increments to a maximum of £29,859 per annum Vacancy Type: Full Time Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date. Please read the shift pattern before applying to ensure you will be able to undertake the required shift pattern. The shift pattern is set and there can be no adjustments to this. Training for the role is at Police Headquarters, Exeter for seven weeks, Monday to Friday. Please ensure you are able to commit to this before applying. Further details of the training for this role are below. Salary: The commencing salary is £32,644 per annum inclusive of the 20% shift allowance, plus a maximum of £2500 weekend working allowance (which is claimable once working the attached shift pattern after the training period). There is a potential to earn up to £38,330 this includes 20% shift allowance and up to £2500 Weekend working allowance (which is claimable once working the attached shift pattern) when you have reached 4 years service. We are looking for friendly, patient, broad minded and positive individuals to join our Exeter and Plymouth Contact Resolution Centres, where you will play a critical role in our response to both emergency and non-emergency calls within Devon and Cornwall. You will handle calls professionally with empathy and patience, listening to vital details and asking the right questions to log information quickly and accurately. You will be part of a wide team with extensive training and ongoing support provided. This role can be challenging at times but is very rewarding. It s important to have emotional resilience within this role, as you will at times be answering calls from distressed individuals. No two calls are the same and at times you will handle sensitive information. You will be the first point of contact for our community and will provide help for people when they need it most. We are looking for flexible individuals who are open to working shifts, including nights, weekends and some bank holidays. On top of your salary, you will qualify for enhanced shift allowance of up to 20% of your salary, as well as weekend working allowance. Training Programme: You will join starting with the Initial training Course Monday to Friday from 9am to 4pm for the duration of 7 weeks at Police Headquarters, Middlemoor Exeter. You will then begin your Contact Officer shift pattern and will be assigned a Tutor within the Contact Centre who will support the second phase of your training. There is an additional 2 week training course, again at Exeter Headquarters, before returning to the Contact Centre. You must be willing and able to travel to Exeter Headquarters regardless of your base station. Dates will be confirmed closer to the time of conditional offer. A Force pool car / a hire car, or accommodation at Police Headquarters, Middlemoor, Exeter may be available to those who live 30 miles from Police Headquarters, Middlemoor, Exeter. No annual leave will be granted for the duration of the training courses due to essential learning. There will be no exceptions to this. Part-Time Working The role of Contact Officer is a full-time role. Requests for Flexible Working Patterns can be submitted once you are in the role, however these cannot be guaranteed and are reviewed against the operational needs of the Department. Tenure This role is subject to a minimum two year tenure period. This means that due to the essential training required for the role of Contact Officer successful candidates will be unable to apply for any internal vacancies for a period of two years from the commencement of their appointment. To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application.