IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
May 22, 2026
Full time
IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
May 20, 2026
Full time
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved Act as the first point of technical escalation for complex issues Monitor team workloads, ticket quality, and SLA performance, intervening where needed Support, coach, and develop engineers through regular feedback, reviews, and training plans Identify service trends, recurring issues, and areas for improvement Ensure high standards across documentation, processes, and service delivery Collaborate with internal teams to manage workloads and maintain service levels Contribute to process improvements, monitoring policies, and proactive service initiatives Handle client escalations and maintain strong stakeholder relationships What We're Looking For: Experience in a Service Desk Team Leader, Senior Engineer, or similar role within an MSP environment Strong leadership skills with the ability to motivate, mentor, and develop a team Excellent organisational skills and ability to manage competing priorities Confident communicator, able to handle challenging situations and build client trust Solid technical background across Microsoft technologies and infrastructure Good understanding of service management principles, SLAs, and best practice A proactive mindset with a focus on continuous improvement Why Apply? Opportunity to have a real impact on service delivery and team development A collaborative environment with a strong focus on quality and improvement Ongoing training and development opportunities A role that combines leadership with technical involvement If you're a hands on leader who enjoys developing people while maintaining technical credibility, this is an excellent opportunity to step into a role with real influence.
May 20, 2026
Full time
Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous improvement of their support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved Act as the first point of technical escalation for complex issues Monitor team workloads, ticket quality, and SLA performance, intervening where needed Support, coach, and develop engineers through regular feedback, reviews, and training plans Identify service trends, recurring issues, and areas for improvement Ensure high standards across documentation, processes, and service delivery Collaborate with internal teams to manage workloads and maintain service levels Contribute to process improvements, monitoring policies, and proactive service initiatives Handle client escalations and maintain strong stakeholder relationships What We're Looking For: Experience in a Service Desk Team Leader, Senior Engineer, or similar role within an MSP environment Strong leadership skills with the ability to motivate, mentor, and develop a team Excellent organisational skills and ability to manage competing priorities Confident communicator, able to handle challenging situations and build client trust Solid technical background across Microsoft technologies and infrastructure Good understanding of service management principles, SLAs, and best practice A proactive mindset with a focus on continuous improvement Why Apply? Opportunity to have a real impact on service delivery and team development A collaborative environment with a strong focus on quality and improvement Ongoing training and development opportunities A role that combines leadership with technical involvement If you're a hands on leader who enjoys developing people while maintaining technical credibility, this is an excellent opportunity to step into a role with real influence.
Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
May 19, 2026
Full time
Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
Role: IT Project Engineer Contract: Full time, permanent Salary: Up to £60,000 per annum Sector: Education Technology We are delighted to be recruiting on behalf of a well-established and rapidly growing IT services provider specialising in the education sector. Our client delivers complex infrastructure and cloud solutions to schools, colleges, and educational institutions across the UK - and due to continued success, they are expanding their technical delivery team. We are looking for a skilled and motivated IT Project Engineer to join them in a key delivery role. If you thrive on solving technical challenges and making a real impact in education - this could be the perfect next step in your career. The Role Joining a collaborative and experienced technical team, you will play a key role in the end-to-end delivery of infrastructure and cloud projects. You will work closely with Project Managers and end clients to design and implement robust technical solutions across the education sector. Key Responsibilities Lead the design and delivery of infrastructure and cloud projects Act as a senior escalation point for technical issues Work closely with Project Managers to scope and plan technical delivery Design and implement solutions across networking, virtualisation, Azure, Microsoft 365, and security Produce clear technical documentation and handover materials Attend client meetings to provide expert technical guidance Support and mentor junior engineers Skills & Experience Proven experience in infrastructure or project engineering Deep knowledge of Microsoft technologies: Windows Server, Active Directory, Exchange, M365, Azure Experience with virtualisation platforms: VMware and/or Hyper-V Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, firewalls Experience with backup, disaster recovery, and business continuity solutions Familiarity with scripting and automation tools: PowerShell, Bash Excellent communication and documentation skills Ability to manage multiple priorities and work independently What's On Offer Salary of up to £60,000 per annum (depending on experience) A permanent role with a fast-growing organisation that invests heavily in its people and technology Varied and rewarding project work across schools, colleges, and educational institutions A collaborative, supportive team with a strong delivery culture Clear career progression and development opportunities How to Apply If this role sounds like the right fit for you, we'd love to hear from you. Please get in touch with your CV via the contact details provided and one of our consultants will be in touch. We are an equal opportunities recruiter and encourage applications from all suitably qualified individuals regardless of background.
May 19, 2026
Full time
Role: IT Project Engineer Contract: Full time, permanent Salary: Up to £60,000 per annum Sector: Education Technology We are delighted to be recruiting on behalf of a well-established and rapidly growing IT services provider specialising in the education sector. Our client delivers complex infrastructure and cloud solutions to schools, colleges, and educational institutions across the UK - and due to continued success, they are expanding their technical delivery team. We are looking for a skilled and motivated IT Project Engineer to join them in a key delivery role. If you thrive on solving technical challenges and making a real impact in education - this could be the perfect next step in your career. The Role Joining a collaborative and experienced technical team, you will play a key role in the end-to-end delivery of infrastructure and cloud projects. You will work closely with Project Managers and end clients to design and implement robust technical solutions across the education sector. Key Responsibilities Lead the design and delivery of infrastructure and cloud projects Act as a senior escalation point for technical issues Work closely with Project Managers to scope and plan technical delivery Design and implement solutions across networking, virtualisation, Azure, Microsoft 365, and security Produce clear technical documentation and handover materials Attend client meetings to provide expert technical guidance Support and mentor junior engineers Skills & Experience Proven experience in infrastructure or project engineering Deep knowledge of Microsoft technologies: Windows Server, Active Directory, Exchange, M365, Azure Experience with virtualisation platforms: VMware and/or Hyper-V Strong networking knowledge: TCP/IP, DNS, DHCP, VLANs, firewalls Experience with backup, disaster recovery, and business continuity solutions Familiarity with scripting and automation tools: PowerShell, Bash Excellent communication and documentation skills Ability to manage multiple priorities and work independently What's On Offer Salary of up to £60,000 per annum (depending on experience) A permanent role with a fast-growing organisation that invests heavily in its people and technology Varied and rewarding project work across schools, colleges, and educational institutions A collaborative, supportive team with a strong delivery culture Clear career progression and development opportunities How to Apply If this role sounds like the right fit for you, we'd love to hear from you. Please get in touch with your CV via the contact details provided and one of our consultants will be in touch. We are an equal opportunities recruiter and encourage applications from all suitably qualified individuals regardless of background.
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered
Oct 07, 2025
Full time
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered
Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site)Salary: £60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes.This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of £60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!
Oct 07, 2025
Full time
Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site)Salary: £60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes.This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of £60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Sep 24, 2025
Full time
Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Job Title: Technical Consultant - Cloud Migrations Salary: £65,000 Location: Hybrid (Reigate) Industry: IT Managed Services About the Role We are seeking a Technical Consultant to bridge the gap between pre-sales and delivery, with a primary focus on designing and delivering cloud migration projects for our clients. You'll play a pivotal role in shaping technical solutions during the sales cycle, then leading successful implementations that drive real business value. This is a hands-on consultancy role requiring strong technical expertise, excellent client-facing skills, and the ability to translate business requirements into robust, scalable cloud solutions. Key Responsibilities Collaborate with pre-sales teams to shape cloud migration proposals, ensuring solutions are both commercially viable and technically sound. Engage with clients to understand their business needs, current IT environments, and migration objectives. Design cloud migration strategies and architectures (public, private, and hybrid), producing high-quality documentation and solution designs. Lead the technical delivery of cloud migrations, ensuring successful execution within scope, budget, and timelines. Provide subject matter expertise in cloud platforms (e.g., Microsoft Azure, AWS, GCP), networking, security, and modern workplace solutions. Act as the technical point of contact throughout the project lifecycle, maintaining strong client relationships. Support knowledge transfer, documentation, and handover to managed services teams. Stay up to date with cloud technologies and best practices to continuously enhance service offerings. Skills & Experience Proven experience in designing and delivering cloud migration projects in an IT services or consultancy environment. Strong understanding of Microsoft Azure (AWS and GCP beneficial). Proficiency in areas such as networking, identity management, security, and governance in cloud environments. Excellent client-facing communication and presentation skills. Ability to gather requirements, design solutions, and lead delivery teams. Experience working in IT Managed Services or MSP environments. Desirable: Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, AWS Solutions Architect).Experience with M365 migrations, hybrid environments, and legacy infrastructure transformation.Knowledge of automation, DevOps, and cloud-native services. What We Offer Competitive salary: £60,000 - £70,000Hybrid working (Reigate office + remote flexibility)Opportunities for professional development and certificationsCollaborative and supportive working environment in a growing IT Managed Services business
Sep 24, 2025
Full time
Job Title: Technical Consultant - Cloud Migrations Salary: £65,000 Location: Hybrid (Reigate) Industry: IT Managed Services About the Role We are seeking a Technical Consultant to bridge the gap between pre-sales and delivery, with a primary focus on designing and delivering cloud migration projects for our clients. You'll play a pivotal role in shaping technical solutions during the sales cycle, then leading successful implementations that drive real business value. This is a hands-on consultancy role requiring strong technical expertise, excellent client-facing skills, and the ability to translate business requirements into robust, scalable cloud solutions. Key Responsibilities Collaborate with pre-sales teams to shape cloud migration proposals, ensuring solutions are both commercially viable and technically sound. Engage with clients to understand their business needs, current IT environments, and migration objectives. Design cloud migration strategies and architectures (public, private, and hybrid), producing high-quality documentation and solution designs. Lead the technical delivery of cloud migrations, ensuring successful execution within scope, budget, and timelines. Provide subject matter expertise in cloud platforms (e.g., Microsoft Azure, AWS, GCP), networking, security, and modern workplace solutions. Act as the technical point of contact throughout the project lifecycle, maintaining strong client relationships. Support knowledge transfer, documentation, and handover to managed services teams. Stay up to date with cloud technologies and best practices to continuously enhance service offerings. Skills & Experience Proven experience in designing and delivering cloud migration projects in an IT services or consultancy environment. Strong understanding of Microsoft Azure (AWS and GCP beneficial). Proficiency in areas such as networking, identity management, security, and governance in cloud environments. Excellent client-facing communication and presentation skills. Ability to gather requirements, design solutions, and lead delivery teams. Experience working in IT Managed Services or MSP environments. Desirable: Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, AWS Solutions Architect).Experience with M365 migrations, hybrid environments, and legacy infrastructure transformation.Knowledge of automation, DevOps, and cloud-native services. What We Offer Competitive salary: £60,000 - £70,000Hybrid working (Reigate office + remote flexibility)Opportunities for professional development and certificationsCollaborative and supportive working environment in a growing IT Managed Services business
