Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
Jul 14, 2026
Full time
Role: Vendor Portfolio ExecutiveLocation: Birmingham (Hybrid - WFH Monday & Friday) Salary: £38,000 Why this role? This is a key commercial role sitting at the heart of our vendor strategy. You'll be the person who brings clarity to complex vendor portfolios - deciding what matters, what doesn't, and why - and making sure Sales, Marketing, Procurement and Vendors are all aligned. If you enjoy understanding products, spotting opportunities, and shaping how a business focuses its effort (without carrying a sales target or negotiating contracts), this role is for you. What you'll be doing Owning product and portfolio clarity for assigned vendors - what we sell, where it fits, and where it's going Translating vendor roadmaps and updates into clear, usable guidance for internal teams Acting as the internal product expert and source of truth Supporting Sales with positioning, focus ranges, and competitive context Working closely with Vendor Enablement, Procurement, Marketing and Finance to keep everything joined up Managing product lifecycle visibility - new launches, transitions, and end-of-life planning What you won't be doing Negotiating vendor terms Setting pricing or rebates Placing purchase orders or managing stock Carrying a sales target This role is about insight, structure, and influence - not transactions. Who this role suits You'll likely come from a background in: Vendor or Product Enablement Purchasing / Buying / Procurement (commercially focused) Sales Operations or Commercial Operations Presales / Solutions Consulting Vendor or Channel Management You're organised, commercially curious, confident working cross-functionally, and enjoy being the person who makes sense of complexity . Why join us? Influence real commercial decisions without sales pressure Work closely with leading vendors and senior internal stakeholders Shape portfolio direction and support scalable growth Be part of a collaborative, fast-moving environment where clarity matters If you think this could be the ideal next role for you, please apply with an up to date CV to be considered.
Digital Marketing Executive Location: Reading (Hybrid) Salary: £30,000 I'm working with an ambitious B2B technology company that's continuing to invest in its marketing function following a sustained period of growth. They're now looking to bring in a Digital Marketing Executive to support the Marketing Manager and play a key role in delivering creative, digital-first campaigns that drive brand awareness, engagement and lead generation. This is a broad, hands-on role offering exposure to all aspects of digital marketing, making it an excellent opportunity for someone looking to develop their skills within a collaborative and growing business. The Role Support the planning and delivery of integrated digital marketing campaigns Create engaging content for social media, blogs, email campaigns and the company website Assist with managing and growing the company's social media presence Update website content and optimise pages for SEO Support email marketing campaigns and CRM activity Monitor campaign performance using Google Analytics and prepare marketing reports Assist with events, webinars and wider marketing projects Work closely with external agencies and internal stakeholders to deliver marketing initiatives About You 1-3 years' marketing experience, ideally within a B2B environment Experience creating content for social media, websites and email marketing Good understanding of digital marketing, SEO and social media platforms Familiarity with Google Analytics and CMS platforms Excellent written communication and organisational skills A proactive attitude with a willingness to learn and develop
Jul 13, 2026
Full time
Digital Marketing Executive Location: Reading (Hybrid) Salary: £30,000 I'm working with an ambitious B2B technology company that's continuing to invest in its marketing function following a sustained period of growth. They're now looking to bring in a Digital Marketing Executive to support the Marketing Manager and play a key role in delivering creative, digital-first campaigns that drive brand awareness, engagement and lead generation. This is a broad, hands-on role offering exposure to all aspects of digital marketing, making it an excellent opportunity for someone looking to develop their skills within a collaborative and growing business. The Role Support the planning and delivery of integrated digital marketing campaigns Create engaging content for social media, blogs, email campaigns and the company website Assist with managing and growing the company's social media presence Update website content and optimise pages for SEO Support email marketing campaigns and CRM activity Monitor campaign performance using Google Analytics and prepare marketing reports Assist with events, webinars and wider marketing projects Work closely with external agencies and internal stakeholders to deliver marketing initiatives About You 1-3 years' marketing experience, ideally within a B2B environment Experience creating content for social media, websites and email marketing Good understanding of digital marketing, SEO and social media platforms Familiarity with Google Analytics and CMS platforms Excellent written communication and organisational skills A proactive attitude with a willingness to learn and develop
Role - 2 Line Engineer Location - Newcastle Salary - £35,000 Hiring ASAP Fancy solving real problems for real clients, on real infrastructure - not just tickets?We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact.This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong. What You'll Be Doing Delivering first-class 1st/2nd line support and being the go-to for client IT queries Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it Keeping Active Directory, GPOs and Exchange running smoothly Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS Becoming the office expert on O365 and MFA Documenting your wins so the whole team levels up What You'll Bring 3+ years in a similar IT role, ideally MSP or customer-facing A genuine passion for enterprise tech - networking, servers, endpoints, cloud, security Confidence with Microsoft 365, Azure, Windows Server and AD Exposure to cyber security tools - firewalls, web filters, advanced protection VMware/Hyper-V experience, and ideally some Veeam know-how Bonus points for Mac support experience Certifications a plus: Microsoft Azure/365, VMware VCP, Citrix, Veeam Willingness to travel to client sites across the UK when needed Our Culture Our values drive everything. We're a fun, fair place to work where people are genuinely supported to grow - with Culture Champions making sure that's more than just words on a wall. Ready to Jump In? Apply with an up-to-date CV to be considered!
Jul 11, 2026
Full time
Role - 2 Line Engineer Location - Newcastle Salary - £35,000 Hiring ASAP Fancy solving real problems for real clients, on real infrastructure - not just tickets?We are partnered with fast growing MSP, who are looking for a sharp, 2nd Line Engineer to join our Newcastle team and make an immediate impact.This isn't a role where you'll be stuck doing the same five fixes on repeat. You'll be hands-on across Azure, Microsoft 365, VMware/Citrix, and a huge variety of client environments - building your skills fast while being the trusted voice clients turn to when things go wrong. What You'll Be Doing Delivering first-class 1st/2nd line support and being the go-to for client IT queries Diagnosing everything from desktop hiccups to server-level issues, under time pressure and loving it Keeping Active Directory, GPOs and Exchange running smoothly Getting stuck into networking - TCP/IP, VLANs, firewalls, wireless configs Working with firewall platforms like Fortigate, Cisco, SonicWall and WatchGuard Managing backups via Azure and Veeam, and virtualisation across Hyper-V, VMware, AVD and RDS Becoming the office expert on O365 and MFA Documenting your wins so the whole team levels up What You'll Bring 3+ years in a similar IT role, ideally MSP or customer-facing A genuine passion for enterprise tech - networking, servers, endpoints, cloud, security Confidence with Microsoft 365, Azure, Windows Server and AD Exposure to cyber security tools - firewalls, web filters, advanced protection VMware/Hyper-V experience, and ideally some Veeam know-how Bonus points for Mac support experience Certifications a plus: Microsoft Azure/365, VMware VCP, Citrix, Veeam Willingness to travel to client sites across the UK when needed Our Culture Our values drive everything. We're a fun, fair place to work where people are genuinely supported to grow - with Culture Champions making sure that's more than just words on a wall. Ready to Jump In? Apply with an up-to-date CV to be considered!
Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing DirectorAbout the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role reporting directly to the Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively. This role suits someone who is first and foremost a strong people manager, confident leading leads and managers, driving performance, and holding teams accountable, who also brings a broad technical understanding to make credible, informed decisions across the stack. You will also work closely with the Commercial Team, providing the client insight needed for effective account management and helping to identify potential upsell opportunities. Key Responsibilities Take full ownership of the Service Desk, ensuring it consistently meets SLAs, KPIs, and client expectations. Directly manage and develop the technical stack leads, providing clear direction, coaching, and performance management. Build a strong management structure beneath you, ensuring accountability and clear escalation paths across all technical disciplines. Act as the primary escalation point for major incidents and complex or high-priority client issues. Report directly to the Managing Director on Service Desk performance, risks, and improvement initiatives. Drive continuous improvement in processes, tooling, and ways of working across the Service Desk. Own client relationships at a service level, ensuring client satisfaction and proactively addressing concerns. Monitor resourcing, workload, and capacity across the team, adjusting as needed to maintain service quality. Champion a strong service culture, setting clear standards and expectations for the wider team. Produce regular reporting on service performance, trends, and team output for the Managing Director. Essential Proven experience managing a Service Desk or client services function, ideally within a technology or managed services environment. Strong, demonstrable management and leadership skills, including direct experience managing managers or team leads. A track record of driving performance improvement and accountability within a team. Excellent communication skills, with the confidence to report directly to senior leadership and manage client relationships at a senior level. Strong organisational skills and the ability to manage competing priorities across multiple technical disciplines. Desirable Broad technical knowledge across IT infrastructure, networking, cloud, or related technical disciplines (deep specialist knowledge not required). Relevant experience in a similar Client Service Manager or Service Desk Manager role. Familiarity with ITIL or similar service management frameworks. Experience with service desk tooling and reporting/KPI dashboards. What We Offer A senior leadership role with direct reporting line to the Managing Director. The opportunity to shape and build out the Service Desk's management structure in line with Group ambitions. Competitive salary, dependent on experience.
Jul 10, 2026
Full time
Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing DirectorAbout the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role reporting directly to the Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively. This role suits someone who is first and foremost a strong people manager, confident leading leads and managers, driving performance, and holding teams accountable, who also brings a broad technical understanding to make credible, informed decisions across the stack. You will also work closely with the Commercial Team, providing the client insight needed for effective account management and helping to identify potential upsell opportunities. Key Responsibilities Take full ownership of the Service Desk, ensuring it consistently meets SLAs, KPIs, and client expectations. Directly manage and develop the technical stack leads, providing clear direction, coaching, and performance management. Build a strong management structure beneath you, ensuring accountability and clear escalation paths across all technical disciplines. Act as the primary escalation point for major incidents and complex or high-priority client issues. Report directly to the Managing Director on Service Desk performance, risks, and improvement initiatives. Drive continuous improvement in processes, tooling, and ways of working across the Service Desk. Own client relationships at a service level, ensuring client satisfaction and proactively addressing concerns. Monitor resourcing, workload, and capacity across the team, adjusting as needed to maintain service quality. Champion a strong service culture, setting clear standards and expectations for the wider team. Produce regular reporting on service performance, trends, and team output for the Managing Director. Essential Proven experience managing a Service Desk or client services function, ideally within a technology or managed services environment. Strong, demonstrable management and leadership skills, including direct experience managing managers or team leads. A track record of driving performance improvement and accountability within a team. Excellent communication skills, with the confidence to report directly to senior leadership and manage client relationships at a senior level. Strong organisational skills and the ability to manage competing priorities across multiple technical disciplines. Desirable Broad technical knowledge across IT infrastructure, networking, cloud, or related technical disciplines (deep specialist knowledge not required). Relevant experience in a similar Client Service Manager or Service Desk Manager role. Familiarity with ITIL or similar service management frameworks. Experience with service desk tooling and reporting/KPI dashboards. What We Offer A senior leadership role with direct reporting line to the Managing Director. The opportunity to shape and build out the Service Desk's management structure in line with Group ambitions. Competitive salary, dependent on experience.
Senior Infrastructure Engineer Location: St Ives, Cambridgeshire (with occasional UK travel) Salary: £50,000-£60,000 Working Pattern: Flexible working arrangements available Type: Permanent The Role Our client is a growing IT Service Provider and they are looking for an experienced Senior Infrastructure Engineer to join the team, supporting a wide range of client environments across networking, cloud and core infrastructure technologies. This is a hands-on technical role with a strong networking focus, ideal for someone who enjoys designing and delivering robust infrastructure solutions while acting as a senior technical point of escalation. Key Responsibilities Deliver infrastructure and networking projects across multiple client environments Design, implement and support LAN, WAN, WLAN, VPN and firewall solutions Act as a senior technical escalation point for complex infrastructure and networking issues Support infrastructure assessments, technical onboarding activities and solution reviews Design, document and maintain network and infrastructure solutions Work closely with internal teams to support project delivery and pre-sales technical discussions Drive automation, standardisation and continuous service improvements Maintain accurate technical documentation, network diagrams and operational procedures Research and evaluate new technologies to enhance client environments and service offerings Skills & Experience We're looking for someone with experience working within an MSP or multi-customer environment, with strong networking expertise alongside broader infrastructure knowledge. Technical Experience Strong understanding of networking technologies including DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and VPN Hands-on experience with firewall and networking platforms including Fortinet, Cisco Meraki, Sophos, WatchGuard and UniFi Strong understanding of network security principles and best practices Experience supporting Microsoft infrastructure technologies including Windows Server, Active Directory, Microsoft 365, Azure, Entra ID, MFA and SSO Experience supporting cloud platforms including Microsoft Azure, AWS or Google Cloud Virtualisation experience with VMware, Hyper-V or Citrix environments Strong troubleshooting, documentation and technical problem-solving skills Experience delivering technical projects and infrastructure upgrades Desirable Fortinet certifications (FCA/FCP) or strong Fortinet experience CCNA, CCNP, Network+ or equivalent networking certifications Experience with network monitoring and management platforms Microsoft or cloud-related certifications Experience supporting multi-site and multi-customer environments What's on Offer? Salary up to £60,000 Flexible working arrangements Exposure to a broad range of networking, cloud and infrastructure technologies Opportunity to influence technical standards and solution design Involvement in varied project work across multiple client environments Supportive and collaborative technical team Genuine opportunities for career progression Company pool vehicle available for business-related travel A full UK driving licence is required, as occasional travel to customer sites will form part of the role.
Jul 08, 2026
Full time
Senior Infrastructure Engineer Location: St Ives, Cambridgeshire (with occasional UK travel) Salary: £50,000-£60,000 Working Pattern: Flexible working arrangements available Type: Permanent The Role Our client is a growing IT Service Provider and they are looking for an experienced Senior Infrastructure Engineer to join the team, supporting a wide range of client environments across networking, cloud and core infrastructure technologies. This is a hands-on technical role with a strong networking focus, ideal for someone who enjoys designing and delivering robust infrastructure solutions while acting as a senior technical point of escalation. Key Responsibilities Deliver infrastructure and networking projects across multiple client environments Design, implement and support LAN, WAN, WLAN, VPN and firewall solutions Act as a senior technical escalation point for complex infrastructure and networking issues Support infrastructure assessments, technical onboarding activities and solution reviews Design, document and maintain network and infrastructure solutions Work closely with internal teams to support project delivery and pre-sales technical discussions Drive automation, standardisation and continuous service improvements Maintain accurate technical documentation, network diagrams and operational procedures Research and evaluate new technologies to enhance client environments and service offerings Skills & Experience We're looking for someone with experience working within an MSP or multi-customer environment, with strong networking expertise alongside broader infrastructure knowledge. Technical Experience Strong understanding of networking technologies including DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and VPN Hands-on experience with firewall and networking platforms including Fortinet, Cisco Meraki, Sophos, WatchGuard and UniFi Strong understanding of network security principles and best practices Experience supporting Microsoft infrastructure technologies including Windows Server, Active Directory, Microsoft 365, Azure, Entra ID, MFA and SSO Experience supporting cloud platforms including Microsoft Azure, AWS or Google Cloud Virtualisation experience with VMware, Hyper-V or Citrix environments Strong troubleshooting, documentation and technical problem-solving skills Experience delivering technical projects and infrastructure upgrades Desirable Fortinet certifications (FCA/FCP) or strong Fortinet experience CCNA, CCNP, Network+ or equivalent networking certifications Experience with network monitoring and management platforms Microsoft or cloud-related certifications Experience supporting multi-site and multi-customer environments What's on Offer? Salary up to £60,000 Flexible working arrangements Exposure to a broad range of networking, cloud and infrastructure technologies Opportunity to influence technical standards and solution design Involvement in varied project work across multiple client environments Supportive and collaborative technical team Genuine opportunities for career progression Company pool vehicle available for business-related travel A full UK driving licence is required, as occasional travel to customer sites will form part of the role.
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered
Oct 07, 2025
Full time
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered
Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site)Salary: £60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes.This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of £60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!
Oct 07, 2025
Full time
Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site)Salary: £60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes.This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of £60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.
Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Sep 24, 2025
Full time
Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :
Job Title: Technical Consultant - Cloud Migrations Salary: £65,000 Location: Hybrid (Reigate) Industry: IT Managed Services About the Role We are seeking a Technical Consultant to bridge the gap between pre-sales and delivery, with a primary focus on designing and delivering cloud migration projects for our clients. You'll play a pivotal role in shaping technical solutions during the sales cycle, then leading successful implementations that drive real business value. This is a hands-on consultancy role requiring strong technical expertise, excellent client-facing skills, and the ability to translate business requirements into robust, scalable cloud solutions. Key Responsibilities Collaborate with pre-sales teams to shape cloud migration proposals, ensuring solutions are both commercially viable and technically sound. Engage with clients to understand their business needs, current IT environments, and migration objectives. Design cloud migration strategies and architectures (public, private, and hybrid), producing high-quality documentation and solution designs. Lead the technical delivery of cloud migrations, ensuring successful execution within scope, budget, and timelines. Provide subject matter expertise in cloud platforms (e.g., Microsoft Azure, AWS, GCP), networking, security, and modern workplace solutions. Act as the technical point of contact throughout the project lifecycle, maintaining strong client relationships. Support knowledge transfer, documentation, and handover to managed services teams. Stay up to date with cloud technologies and best practices to continuously enhance service offerings. Skills & Experience Proven experience in designing and delivering cloud migration projects in an IT services or consultancy environment. Strong understanding of Microsoft Azure (AWS and GCP beneficial). Proficiency in areas such as networking, identity management, security, and governance in cloud environments. Excellent client-facing communication and presentation skills. Ability to gather requirements, design solutions, and lead delivery teams. Experience working in IT Managed Services or MSP environments. Desirable: Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, AWS Solutions Architect).Experience with M365 migrations, hybrid environments, and legacy infrastructure transformation.Knowledge of automation, DevOps, and cloud-native services. What We Offer Competitive salary: £60,000 - £70,000Hybrid working (Reigate office + remote flexibility)Opportunities for professional development and certificationsCollaborative and supportive working environment in a growing IT Managed Services business
Sep 24, 2025
Full time
Job Title: Technical Consultant - Cloud Migrations Salary: £65,000 Location: Hybrid (Reigate) Industry: IT Managed Services About the Role We are seeking a Technical Consultant to bridge the gap between pre-sales and delivery, with a primary focus on designing and delivering cloud migration projects for our clients. You'll play a pivotal role in shaping technical solutions during the sales cycle, then leading successful implementations that drive real business value. This is a hands-on consultancy role requiring strong technical expertise, excellent client-facing skills, and the ability to translate business requirements into robust, scalable cloud solutions. Key Responsibilities Collaborate with pre-sales teams to shape cloud migration proposals, ensuring solutions are both commercially viable and technically sound. Engage with clients to understand their business needs, current IT environments, and migration objectives. Design cloud migration strategies and architectures (public, private, and hybrid), producing high-quality documentation and solution designs. Lead the technical delivery of cloud migrations, ensuring successful execution within scope, budget, and timelines. Provide subject matter expertise in cloud platforms (e.g., Microsoft Azure, AWS, GCP), networking, security, and modern workplace solutions. Act as the technical point of contact throughout the project lifecycle, maintaining strong client relationships. Support knowledge transfer, documentation, and handover to managed services teams. Stay up to date with cloud technologies and best practices to continuously enhance service offerings. Skills & Experience Proven experience in designing and delivering cloud migration projects in an IT services or consultancy environment. Strong understanding of Microsoft Azure (AWS and GCP beneficial). Proficiency in areas such as networking, identity management, security, and governance in cloud environments. Excellent client-facing communication and presentation skills. Ability to gather requirements, design solutions, and lead delivery teams. Experience working in IT Managed Services or MSP environments. Desirable: Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, AWS Solutions Architect).Experience with M365 migrations, hybrid environments, and legacy infrastructure transformation.Knowledge of automation, DevOps, and cloud-native services. What We Offer Competitive salary: £60,000 - £70,000Hybrid working (Reigate office + remote flexibility)Opportunities for professional development and certificationsCollaborative and supportive working environment in a growing IT Managed Services business
