Nextech

Job Title : Senior IT Engineer Department : Support Services Location : Oxfordshire with travel to client sites and training venues Work Model : Hybrid Working with 1-2 days in the office Salary : Up to £45,000 Depending on experience Benefits : Staff bonus Scheme, 20 days annual holiday, pension scheme, ongoing training Company Background: Our Client is a total IT solution provider. We serve Small Medium Enterprise clients mainly located within Oxfordshire and the Thames Valley. We pride ourselves on delivering a high level of expertise and customer service across our entire range of products and services that include network security, email and multi-site IT systems. The Technical team handle a wide range of support requests, project commissioning and presales technical enquiries. Key Responsibilities: Provide 3rd Line support to customers via telephone, email and remote control for the range of products and services that our client provide Monitor and troubleshoot customer environments using our support and monitoring systems Research, recommend, plan and implement infrastructure system projects Administer and maintain key client infrastructure, including Active Directory, Entra, LAN, WAN, Internet access, security and hosted Exchange. Take responsibility of issues, escalations and requests maintaining customer communication Diagnose and resolve customer problems Liaise with third party organisations Management of customer technical documentation, providing reports to the client and the company The Person: Ideally you will have a background in 3rd line technical consultancy working for a Managed Service Provider.You will have excellent communications skills and work well as part of a small team whilst being able to manage your own workload and time management. You will be enthusiastic with excellent problem-solving skills. You will have a desire to continue learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: Proven experience in providing 3rd Level IT support Technical knowledge of Microsoft Windows Desktop, Office and Server environments Excellent communication skills both written and verbal Ability to diagnose and resolve problems Good time management and prioritisation Initiative and self-motivated A professional working attitude To learn and develop new product knowledge and skill sets The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): Microsoft Windows Server 2019 -2025 Microsoft desktop OS Windows 10 and 11 Professional MacOS, Apple IOS, Android (Desirable) MS Active Directory DNS, DHCP and network services Microsoft Exchange 2010 -2019 Office 365/Azure/Entra/Hybrid including Defender, Intune and security policies Server Virtualisation (Hyper-V / VMware) Cloud services including Azure and AWS LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware Storage infrastructures SAN, NAS, DAS Backup and DR technologies (experience of Veeam and Datto) SharePoint management and support IT Security including data loss prevention, encryption, EDR, MDR, Unified Threat Management, 2FA Education / Qualification: Minimum of 5 GCSEs 2 A Level passes or equivalent Post-Secondary School education relating to IT, qualifications or training desirable Current Microsoft accreditation, MCSA desirable To apply for this position please send a request

Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, project delivery, and mentoring of our junior IT team members. As the IT Team Lead, you'll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are met and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and software to ensure smooth and secure operations. What We're Looking For: Proven experience in an IT support role Strong knowledge of IT systems, networks, and hardware. Excellent project management skills and experience delivering IT projects. Passion for mentoring and developing junior team members. Ability to troubleshoot and resolve technical issues in a fast-paced environment. A proactive and adaptable approach with a keen interest in staying up-to-date with new technologies. Excellent communication skills, both written and verbal. Why Join Us? Competitive salary of up to £32,000 per annum. Hybrid working model offering flexibility to balance remote work and office time. Opportunity to lead a dynamic team and grow in your career. Supportive environment with the chance to make a real impact on the direction of IT services within the company. Ongoing training and development to help you reach your career goals. If you're looking for a challenging and rewarding opportunity where you can develop your career, lead a talented team, and make a difference, we'd love to hear from you! Apply Today!

Join Our Team as a Senior IT Engineer in Sheffield! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: Senior IT Engineer Location: Sheffield Type: Permanent Salary: £35,000 - £50,000 About Us: We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues. Act as a key member of the team in planning, delivering and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active Directory, Office 365, and Exchange. Experience in supporting 1st and 2nd Line teams / acting as an escalation point Excellent problem-solving skills and attention to detail. Strong communication skills and the ability to work well under pressure. Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus. If you are a dedicated IT professional looking to take the next step in your career, we want to hear from you! Apply today and become part of a team that values excellence, innovation, and customer satisfaction. To Apply Send your CV and a cover letter outlining your experience and why you would be a great fit for this role to Join us and be a key player in driving our success and the success of our clients! Make your mark in the IT industry with us. Apply now and start your journey with a company that values your expertise and dedication.

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :

Position: IT Engineer Location: Leeds Salary: Up to £34,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you! About Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated IT Engineer to join our ranks. The Role As an IT Engineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative team culture where your contributions are valued. Comprehensive Benefits: Including health insurance, pension scheme, and paid time off. About You Customer Focused: Excellent communication skills and a customer-oriented approach. Problem Solver: Strong analytical skills with a keen eye for detail. Team Player: Ability to work well within a team and independently. Qualifications: A relevant IT qualification or experience in a similar role is advantageous but not essential. How to Apply If you are ready to embark on an exciting career with a leading Managed Services Provider, we would love to hear from you. Send your CV and a cover letter to . Join us and become a vital part of our mission to provide exceptional IT services. Apply today!

Role: IT Sales Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options available We are an established provider of technology-led business solutions, including Managed Print, IT, Telephony, and Document Management services. As part of our ongoing expansion, we are seeking ambitious Sales Account Managers to join our growing commercial team. This role offers the opportunity to work with globally recognised technology partners and access highly competitive pricing, allowing you to deliver outstanding value to clients across the corporate and commercial sectors. We are looking for dynamic sales professionals with a proven track record of securing new business while nurturing existing accounts to drive long-term growth. Key Responsibilities Provide tailored solutions that address business needs through the sale of print, IT, telephony, and document management technologies. Build strong relationships with new and existing clients in the commercial and corporate marketplace. Generate and maintain a robust pipeline of opportunities using proactive outreach, networking, and digital engagement. Take a consultative approach to uncover client needs and maximise opportunities for cross-selling and upselling. Deliver consistent results against monthly sales targets and KPIs. Person Profile Results-driven with a focus on winning new business. Experienced in consultative sales, ideally within Managed Services or IT/technology solutions. Commercially sharp, with the ability to identify and maximise revenue opportunities. Strong people skills with the ability to build relationships at senior decision-maker level. Confident negotiator, able to articulate and sell added-value services. Day-to-Day Duties Manage multiple customer accounts to ensure high retention and satisfaction. Consistently meet and exceed monthly revenue and growth targets. Proactively engage with customers to strengthen loyalty and prevent attrition. Record and maintain accurate account information, ensuring service changes are correctly updated.

Job Opportunity: Telecoms Account Manager Location: Stafford (Hybrid - 1 days in) Salary: Up to £50,000 DOE + Uncapped Commission Are you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech?Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we'd love to hear from you. About the Role We're seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role - it's all about nurturing and growing existing customer relationships. You'll be responsible for managing a portfolio of approximately 150-200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement. What You'll Be Doing Managing and growing a diverse client base through a consultative, solutions-focused approach Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services Identifying opportunities to support clients with IT solutions from an MSP perspective Building long-term customer relationships and ensuring ongoing satisfaction and retention What We're Looking For Proven experience in Account Management within B2B tech or telecoms Comfortable supporting both private and public sector customers Solid understanding of telecoms, cloud-based communications, and related IT services A consultative, customer-centric sales approach Why Join Us? Hybrid working - a flexible mix of home, office, and customer site visits Uncapped commission structure Opportunity to work with a wide range of clients and industry sectors Supportive, experienced team in a well-established and growing business If this sounds like the ideal next role for you, we want to hear from you! Apply now with an up-to-date CV to be considered.

Job Title: Project Engineer - MSP Location: Horsham Salary: £36,000 per annum + benefits We are partnering with a growing Managed Service Provider (MSP) in Horsham looking for a technically skilled Project Engineer with 2nd line IT experience. This role is a fantastic opportunity to work on client-facing IT projects, combining hands-on technical work with project delivery in a supportive MSP environment. Role Overview As a Project Engineer, you will assist in delivering IT projects to a variety of clients, supporting infrastructure deployment, migrations, and system upgrades. This is a hands-on role for someone with strong 2nd line technical skills who is looking to develop experience in project delivery within an MSP environment. Key Responsibilities Support and deliver IT projects across client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft 365, Windows Server, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and on-premise infrastructure projects, including migrations and upgrades. Maintain accurate project documentation and provide updates to internal teams and clients. Collaborate with senior engineers and project managers to ensure smooth project delivery. Skills & Experience Required Proven experience at a 2nd line IT support level , ideally within an MSP or IT services environment. Knowledge of Microsoft technologies (Office 365, Windows Server, Active Directory) and networking fundamentals. Hands-on experience with desktop, server, and network hardware. Ability to troubleshoot and resolve technical issues efficiently. Good communication skills, with the ability to liaise with clients and internal teams. Organised, proactive, and able to work independently as well as part of a team. If you're a technically capable IT professional looking to progress into client-facing project work while leveraging your 2nd line support experience, this is an excellent opportunity. Apply today with your CV to be considered.

Job Title: Junior Application Software Engineer - Java + TypeScript + React Location: Manchester (Hybrid - 3 days in office) Salary: £35,000 - £42,000 per year About the Role: We're looking for a motivated Junior Application Software Engineer to join a collaborative software team in Manchester. This role is perfect for someone with a solid foundation in Java, TypeScript, and React , looking to grow their career and gain exposure to full-stack development, cloud technologies, and agile delivery. Key Responsibilities: Develop and maintain web applications using Java, TypeScript, and React Assist in the design and implementation of software solutions in a collaborative team environment Write clean, efficient, and well-tested code Participate in code reviews, testing, and troubleshooting Collaborate with senior engineers to learn and adopt best practices Contribute to continuous improvement of development processes Skills & Experience: Must Have: Basic experience with Java Experience with TypeScript Experience with React Understanding of web development fundamentals (HTML, CSS, JS) Eager to learn and collaborate in a team environment Nice to Have: Exposure to cloud technologies (AWS / Azure) Knowledge of microservices or REST APIs Experience with Git, CI/CD, or Agile methodologies What We Offer: Hybrid working (3 days in office) Private Medical & Dental Care Opportunity to work on impactful projects and grow your career Genourous Annual Leave Supportive team environment with mentoring from senior developers Bonus Scheme If this sounds like a good fit, apply now!

Job Title: Application Software Engineer - Mid-Level Location: Manchester (Hybrid - 3 days a week) Salary: £45,000 - £55,000 per year About the Role: We are looking for a mid-level Application Software Engineer to join our Manchester team. You will develop web and enterprise applications using Java, TypeScript, and React . This is a fantastic opportunity for developers with 2-5 years of experience to work on innovative projects in a collaborative, hybrid environment. Responsibilities: Develop and maintain web applications using Java, TypeScript, and React . Work with product owners, designers, and QA to deliver high-quality solutions. Write clean, reusable, and well-documented code following best practices. Participate in code reviews, testing, and Agile ceremonies. Troubleshoot and resolve software defects efficiently. Collaborate with cross-functional teams to implement new features and improve existing ones. Contribute to improving software architecture and development processes. Requirements: 2-5 years of professional software development experience. Strong knowledge of Java (Java 8+ preferred). Proficient in TypeScript and React . Experience with REST APIs, web services, and modern front-end frameworks. Familiarity with Agile/Scrum methodology. Strong problem-solving skills and ability to work both independently and in a team. Must be eligible to work in the UK - no sponsorship available. Nice to Have: Experience with cloud platforms (AWS, Azure). Knowledge of CI/CD pipelines and DevOps practices. Exposure to other front-end frameworks or libraries. Benefits: Competitive salary (£45-55k) Hybrid working - 3 days in Manchester office £250 referral bonus for successful introductions 25 days holiday + bank holidays Pension scheme Private healthcare Personal development & training opportunities Friendly and supportive team culture How to Apply: Send your CV to:

Chief Technology Officer (CTO) - MSP Birmingham (On-site Hybrid flexibility) £80,000 + Benefits Consulting Pre-Sales Strategy Growth Leadership Are you an ambitious, commercially minded technology leader ready to shape the future of a rapidly scaling MSP? Do you thrive in front of clients, love designing solutions, and have the drive to push an organisation to its next stage of growth?If so, this CTO role offers the perfect platform to make a real impact. About the Role This is a client-facing, strategic CTO position where you will be the technical heartbeat of the organisation-defining the technology vision, shaping service offerings, and leading high-value pre-sales engagements with customers across the UK. Working directly with the board, you'll steer the technical roadmap, mentor engineering teams, elevate the MSP's service portfolio, and play a key role in scaling the business.This is ideal for a Senior Technical Lead / Head of Technical / Solutions Architect ready to step up into a CTO role-or an existing CTO seeking a more dynamic, hands-on, customer-centric environment. Key Responsibilities Act as the technical leader and strategic advisor for both the business and its clients Lead pre-sales conversations , technical workshops, and solution design for new and existing customers Shape and evolve the MSP's service offerings , technology roadmap, and long-term strategy Build strong, trusted relationships with clients at C-suite level Oversee technical delivery standards, best-practice frameworks, and architecture governance Mentor and develop engineering teams, fostering a culture of innovation and excellence Support commercial growth through bid support, proposals, presentations, and product development Drive continuous improvement and scalability across platforms, tools, and processes About You We're looking for someone with: MSP background and broad technical expertise (cloud, networking, security, modern workplace, infra) Proven experience in consulting, pre-sales, or client-facing solution design A genuine growth mindset , with the ambition to scale a business and shape its future Excellent communication skills, comfortable operating at both technical and board level Leadership qualities - inspiring, collaborative, proactive, commercially aware The drive to take ownership and push boundaries What's on Offer £80,000 salary + bonus Strategic leadership role with huge influence Opportunity to scale a growing MSP and shape its technical direction Collaborative leadership team who value innovation and autonomy Clear progression, professional development, and the chance to build something exceptional Ready to Lead the Future? If you're a driven, client-focused technology leader who thrives in fast-paced environments and wants to shape the future of a growing MSP, we want to hear from you. Apply now to be considered

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP) , this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clients Diagnose, troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with clients and further develop technical skills If you are looking for a new and exciting challenge that will further your career in tech, look no further!Apply now with an up-to-date CV to be considered

Job Title: Application Engineer (D365 F&O) Location: Leeds (Hybrid - 3 days on site)Salary: £60,000 per annum + benefits Are you an experienced D365 F&O Application Engineer who enjoys turning business problems into working solutions? Do you have hands-on experience in logistics or manufacturing and the ability to explain technical issues clearly to non-technical stakeholders? If so, we want to hear from you. The role You will own the day-to-day configuration, support and continuous improvement of Dynamics 365 Finance & Operations across the business. Working closely with business users, IT and third-party vendors you will translate requirements into functional solutions, lead testing and change activity, and ensure the platform drives efficient, scalable processes.This is a hybrid role based in Leeds, with an expectation to be on site three days per week to lead workshops, support UAT, and collaborate with cross-functional teams. Key responsibilities Configure, support and enhance D365 F&O modules (Supply Chain, Inventory, Warehouse, Manufacturing, Finance as required). Run requirement workshops, produce functional specifications and translate business needs into technical requirements. Lead SIT/UAT activities and coordinate deployments, change control and release management. Troubleshoot incidents, perform root-cause analysis and deliver practical fixes or workarounds. Manage integrations (APIs/EDI) and data migration tasks in collaboration with technical teams. Produce clear user guides, process documentation and training materials. Act as the primary liaison between technical teams and business stakeholders - explaining technical concepts in plain English. Drive continuous improvement initiatives to optimise business processes and system usage. Skills & experience (essential) Proven experience working with Dynamics 365 Finance & Operations (application/functional focus). Strong understanding of logistics or manufacturing business processes (warehouse, inventory, production planning) Ideally. Demonstrable experience gathering requirements, writing functional specs and running UAT. Excellent verbal and written communication skills - able to explain technical issues to non-technical users and lead stakeholder workshops. Experience supporting integrations (APIs, EDI) and data migration processes. What's on offer Competitive salary of £60,000 . Hybrid working (3 days on site) to balance focus time with face-to-face collaboration. Opportunity to shape and improve core business systems in a fast-moving environment. Training and professional development opportunities. If you're an application-focused D365 F&O professional with logistics or manufacturing experience and great stakeholder skills, we'd love to hear from you. Apply now with your CV to be considered!

Job Title: 2nd Line IT Support Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line / specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory / Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up-to-date CV to be considered.

Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular team-building activities and social events. The chance to work with a diverse range of clients and cutting-edge technologies. How to Apply - If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :

Job Title: Technical Consultant - Cloud Migrations Salary: £65,000 Location: Hybrid (Reigate) Industry: IT Managed Services About the Role We are seeking a Technical Consultant to bridge the gap between pre-sales and delivery, with a primary focus on designing and delivering cloud migration projects for our clients. You'll play a pivotal role in shaping technical solutions during the sales cycle, then leading successful implementations that drive real business value. This is a hands-on consultancy role requiring strong technical expertise, excellent client-facing skills, and the ability to translate business requirements into robust, scalable cloud solutions. Key Responsibilities Collaborate with pre-sales teams to shape cloud migration proposals, ensuring solutions are both commercially viable and technically sound. Engage with clients to understand their business needs, current IT environments, and migration objectives. Design cloud migration strategies and architectures (public, private, and hybrid), producing high-quality documentation and solution designs. Lead the technical delivery of cloud migrations, ensuring successful execution within scope, budget, and timelines. Provide subject matter expertise in cloud platforms (e.g., Microsoft Azure, AWS, GCP), networking, security, and modern workplace solutions. Act as the technical point of contact throughout the project lifecycle, maintaining strong client relationships. Support knowledge transfer, documentation, and handover to managed services teams. Stay up to date with cloud technologies and best practices to continuously enhance service offerings. Skills & Experience Proven experience in designing and delivering cloud migration projects in an IT services or consultancy environment. Strong understanding of Microsoft Azure (AWS and GCP beneficial). Proficiency in areas such as networking, identity management, security, and governance in cloud environments. Excellent client-facing communication and presentation skills. Ability to gather requirements, design solutions, and lead delivery teams. Experience working in IT Managed Services or MSP environments. Desirable: Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, AWS Solutions Architect).Experience with M365 migrations, hybrid environments, and legacy infrastructure transformation.Knowledge of automation, DevOps, and cloud-native services. What We Offer Competitive salary: £60,000 - £70,000Hybrid working (Reigate office + remote flexibility)Opportunities for professional development and certificationsCollaborative and supportive working environment in a growing IT Managed Services business