Hatched Recruitment Group

Senior Business Support Officer (SEND) We are looking for an experienced and highly organised Senior Business Support Officer to join a busy SEND service within a local authority. Supporting statutory children's services, you will play a key role in coordinating Education, Health and Care (EHC) processes, maintaining accurate records, supporting multi-agency working and helping to ensure statutory deadlines are met. Key responsibilities include: Providing high-quality administrative support to SEND teams. Acting as a point of contact for families, schools and partner agencies. Coordinating meetings, preparing agendas, taking minutes and monitoring actions. Producing reports and maintaining accurate data across multiple systems. Supporting financial administration and service processes. Identifying opportunities to improve administrative procedures. Requirements: Previous experience in a senior administrative or business support role. SEND, children's services or statutory sector experience is highly desirable. Excellent organisational skills and attention to detail. Strong communication skills and the ability to manage competing priorities. Good working knowledge of Microsoft Office applications. 4 days per week, 30hrs, (Monday-Thursday or Tuesday-Friday). Hybrid working with office attendance required when needed.

Homelessness Prevention and Relief Officer We are currently recruiting for an experienced Homelessness Prevention and Relief Officer to join a busy Housing Operations team within a Local Authority. This is a rewarding opportunity for a housing professional who is passionate about preventing homelessness and supporting vulnerable residents to secure and sustain suitable accommodation. The successful candidate will be responsible for providing comprehensive housing advice and assistance to households who are homeless or threatened with homelessness. You will manage a varied caseload, undertake housing needs assessments, develop Personalised Housing Plans (PHPs), and work proactively with applicants to achieve positive housing outcomes. Key Responsibilities: Provide housing advice, homelessness prevention and relief services to residents. Conduct housing needs assessments and develop tailored Personalised Housing Plans. Manage a caseload of homelessness applications from initial assessment through to resolution. Make decisions in accordance with homelessness legislation and issue relevant notifications. Work closely with landlords, housing associations, support providers and partner agencies. Attend multi-agency meetings and case conferences where required. Maintain accurate case notes, records and database information. Support households facing housing crises, including those with complex needs. Contribute to reducing homelessness and rough sleeping within the area. Essential Requirements: Experience working within a homelessness, housing options or frontline housing service. Good knowledge of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience managing housing cases and supporting vulnerable households. Strong communication, negotiation and customer service skills. Ability to work effectively under pressure and manage competing priorities. Experience working with a range of internal and external partners. Good IT skills, including Microsoft Office applications. Full UK driving licence and access to a vehicle for work purposes.

Graduate Recruitment Consultant - US Construction & Engineering Markets Location: Altrincham, Greater Manchester Hours: Monday-Thursday, 12:00pm-8:00pm Friday Work From Home Salary: Competitive Base Salary + Uncapped Commission Are you an ambitious graduate looking for a career that offers high earning potential, international exposure, and genuine progression opportunities? We are a specialist recruitment business partnering with leading construction and engineering firms across the United States. Due to continued growth, we're looking for motivated and driven graduates to join our Altrincham office as Recruitment Consultants. What You'll Be Doing Recruiting skilled professionals for construction and engineering projects across the US. Building relationships with clients and candidates in a fast-paced, consultative environment. Managing the full recruitment lifecycle, from business development and candidate sourcing through to placement and account management. Working closely with some of the most exciting construction and engineering businesses in North America. Developing market expertise within specialist sectors and geographic regions. Why Join Us? Exceptional Earning Potential Our commission structure rewards success and is designed to maximise your earnings. Earn up to 40% commission on revenue generated. Commission is paid monthly , not quarterly. Thresholds are based on quarterly performance, allowing top performers to reach higher commission percentages and benefit from them for longer. Uncapped earnings with no ceiling on what you can achieve. International Opportunities Whilst the role is based in the UK, you'll work exclusively with our US client base, giving you exposure to one of the world's largest construction and engineering markets. As you progress, you'll have opportunities to: Travel to the United States to meet clients. Attend major industry conferences and trade shows. Play a role in our future international growth plans, including potential US office expansion opportunities. Flexible Working Office-based Monday to Thursday (12:00pm-8:00pm) to align with US business hours. Work from home every Friday. What We're Looking For Recent graduate or someone looking to start a career in recruitment. Strong communication and relationship-building skills. Competitive, ambitious, and commercially minded. Resilient, self-motivated, and driven by success. Eager to learn and develop within a high-performance environment. What You'll Get Competitive basic salary. Uncapped commission structure with earnings of up to 40%. Comprehensive training and development. Clear progression opportunities. Exposure to the US construction and engineering sectors. International travel opportunities. Hybrid working every Friday. A supportive, ambitious, and growth-focused team environment. If you're looking for more than just a graduate job and want a career with genuine earning potential, international opportunities, and long-term progression, we'd love to hear from you.

Helpdesk Support Officer A local authority is looking for an experienced Helpdesk Support Officer to join its Facilities Management team. This is a fast-paced role where you will act as the first point of contact for facilities-related enquiries, coordinating maintenance requests and ensuring works are delivered efficiently across a diverse property portfolio. Key Responsibilities Manage and monitor facilities and maintenance requests through the CAFM (Civica) system Coordinate works with contractors and internal teams Prioritise and track jobs, ensuring service standards and response times are met Escalate delays, risks, and outstanding issues where required Raise purchase orders and support invoice processing and reconciliation Maintain accurate records and assist with reporting and data management Deliver a high standard of customer service to stakeholders, contractors, and service users Requirements Minimum 2 years' experience in an administrative, helpdesk, or data entry role Strong IT skills and confidence working across multiple systems Excellent communication and customer service skills Ability to manage competing priorities and work effectively under pressure Strong attention to detail and organisational skills Desirable Experience within Facilities Management, Property Services, or a similar environment Knowledge of CAFM systems, ideally Civica Experience liaising with contractors and service providers This is an excellent opportunity for a proactive and organised individual to join a busy operational team and contribute to the delivery of essential facilities services.

Cleaner Retford 7:00am - 3:00pm, Monday to Friday Pay Rate: 13.45 per hour - Paid Weekly Job Description: We are seeking a reliable and hardworking Cleaner to join our team. This role involves maintaining cleanliness and hygiene in a large public facility, including corridors, side rooms, kitchens, and amenities. Key Responsibilities: Perform general cleaning duties across various areas of the building. Ensure that all assigned areas are cleaned to a high standard. Handle cleaning supplies and equipment responsibly. Adhere to health and safety guidelines at all times. Previous cleaning experience is preferred but not essential. Strong attention to detail and commitment to maintaining a clean environment. Ability to work independently and efficiently within the allotted time. Punctuality and reliability are essential. Benefits: Immediate start available. Weekly pay. Opportunity to work in a supportive team environment. If you are interested in this position and meet the above criteria, please send your up-to-date CV for immediate consideration.

Business Administration Assistant A local authority is seeking a Business Administration Assistant to provide efficient administrative and clerical support within its Education, Employment and Skills Service. This is an excellent opportunity for an organised and proactive administrator who enjoys working in a busy team environment and supporting a wide range of business functions. Key Responsibilities Provide administrative support to the Employment and Skills team Carry out general office duties including filing, photocopying, post distribution, and data entry Process correspondence, reports, and routine documentation Maintain spreadsheets and databases containing financial and operational information Support the development and maintenance of social media content Assist with reception duties and respond to enquiries from stakeholders Liaise with members of the public, schools, suppliers, and partner organisations Arrange meetings, room bookings, and take minutes when required Assist with the preparation of statistical reports and performance data Operate corporate systems, including finance and administrative systems Maintain confidentiality and ensure compliance with data protection requirements Requirements Good standard of education to Level 2 (or equivalent) Strong administration and organisational skills Confident using Microsoft Office and IT systems Experience working as part of a team Ability to communicate effectively with a wide range of stakeholders Understanding of data protection and confidentiality requirements Ability to prioritise tasks and work accurately to deadlines This role would suit someone with previous administration experience who is looking to develop their skills within a professional and supportive local authority environment.

Recruitment Officer A Children and Families Trust, commissioned by a local authority to deliver services for children, young people and families, is seeking a Recruitment Officer to join its growing People team. This is an excellent opportunity for an experienced recruitment professional to play a key role in attracting and hiring talented individuals who are committed to improving outcomes for children and families. You will support the full recruitment lifecycle, from advertising vacancies and coordinating interviews to managing onboarding and pre-employment checks. Working closely with hiring managers and internal teams, you will ensure an efficient, compliant and positive candidate experience while promoting inclusive recruitment practices. The ideal candidate will have: Experience managing end-to-end recruitment in a fast-paced environment Strong administrative, organisational and communication skills Experience using applicant tracking systems (ATS) and recruitment tools Knowledge of recruitment best practice, employment legislation and equality, diversity and inclusion principles A professional, customer-focused approach with excellent attention to detail Experience within HR, recruitment, public sector organisations or children's services environments would be advantageous. This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An equal opportunities employer, it welcomes applications from all backgrounds and communities.

Housing Officer We are seeking an experienced Housing Officer to deliver a professional, customer-focused housing management service across a designated locality. This role is ideal for someone with strong tenancy and neighbourhood management experience who is passionate about creating safe, sustainable communities. Key Responsibilities: Manage a varied caseload including anti-social behaviour (ASB), tenancy breaches, neighbourhood disputes, safeguarding concerns, fraud investigations, and tenancy changes. Build positive relationships with residents, local authorities, partner agencies, and community stakeholders. Carry out neighbourhood inspections and estate management activities to maintain safe, clean, and welcoming communities. Deliver excellent customer service and resolve issues promptly and effectively. Ensure compliance with housing legislation, policies, procedures, and regulatory requirements. Work collaboratively with internal teams to improve customer outcomes and community wellbeing. Maintain accurate records and high-quality data management systems. Promote health, safety, building compliance, and safeguarding best practice at all times. Requirements: Previous experience in a Housing Officer, Neighbourhood Officer, Tenancy Officer, or similar housing management role. Full UK driving licence and access to a vehicle. Strong knowledge of tenancy management, leasehold management, ASB casework, and neighbourhood services. Experience working with vulnerable customers and multi-agency partners. Excellent communication, negotiation, and problem-solving skills. Ability to manage a demanding caseload and prioritise effectively. Competent IT skills and experience maintaining accurate case records.

General Operative - Temporary Summer Roles Belfast-wide locations 13.47 per hour 37 hours per week (including weekend working) Temporary assignment: 15th July - 15th August About the Role We are currently recruiting a large number of General Operatives to support Belfast City Council with short-term operational requirements over the summer period. These roles involve working across various city locations supporting essential public realm and environmental services. This is an excellent opportunity for individuals seeking short-term, full-time summer work with consistent hours and weekly pay. Key Responsibilities Carrying out general environmental and cleansing duties across public areas Supporting waste collection, litter picking, and street cleansing activities Assisting with grounds maintenance and outdoor operational tasks Working across parks, streets, open spaces, and council facilities Ensuring high standards of cleanliness and public presentation Following all Health & Safety procedures and using PPE correctly Working as part of a team to complete daily operational routes About You We are looking for candidates who are: Reliable, punctual, and physically fit for outdoor/manual work Able to work as part of a team and follow instructions Comfortable working outdoors in all weather conditions Good awareness of Health & Safety practices Previous experience in manual labour, cleaning, grounds maintenance or similar is desirable but not essential Additional Information Full-time hours (37 per week) Day shifts with weekend working required Multiple roles available across Belfast Immediate availability required for the assignment period

HR Advisor - Employee Relations Specialist We are seeking an experienced HR Advisor with a strong Employee Relations background to join a busy and supportive People team. This is an excellent opportunity for an HR professional who enjoys managing complex ER cases, coaching managers, and contributing to organisational change initiatives. Demonstrable experience within an Employee Relations case management specialism is essential and will be assessed during the interview process. The Role Reporting to the Employee Relations Specialist, you will provide expert HR advice, guidance, and support to managers across the organisation. You will play a key role in managing employee relations matters, developing management capability, ensuring compliance with employment legislation, and supporting organisational change programmes. Key Responsibilities Provide expert advice and guidance to managers on a wide range of employee relations matters, including disciplinary, grievance, capability, absence management, and appeals. Manage complex and sensitive ER cases through to conclusion, ensuring compliance with employment law, policies, and procedures. Coach and support managers to effectively handle employee relations issues and formal meetings. Prepare documentation and provide support for Employment Tribunal cases when required. Analyse management information and workforce data to identify trends and recommend proactive solutions relating to absence, attrition, engagement, and performance. Maintain accurate case records and ensure all documentation is managed in line with data protection requirements. Support organisational change activities including restructures, changes to terms and conditions, redeployment, redundancy, outplacement, and TUPE transfers. Work closely with HR Business Partners and wider People teams to implement people-focused initiatives and organisational priorities. Identify management development needs and contribute to the design of employee relations training and capability-building initiatives. Stay informed of employment legislation and HR best practice, ensuring advice remains accurate, practical, and commercially focused. Build strong working relationships with stakeholders across the organisation and external partners. About You Proven experience working in an HR Advisor role with a strong focus on Employee Relations. Demonstrable experience managing complex ER cases independently. Sound knowledge of UK employment law and HR best practice. Experience supporting organisational change projects, including restructures, redundancy consultations, and TUPE processes. Strong coaching and influencing skills with the ability to build credibility with managers at all levels. Excellent communication, organisational, and problem-solving abilities. Ability to interpret management information and use data to support decision-making. Strong attention to detail and ability to manage a varied and demanding workload.

General Operative - Cleansing Services Location: Belfast - Multiple Routes (Falls Road, Charlotte Street, Garron Crescent, Huss Row, Alexandra Park, Stockmans Lane, Malone & surrounding areas) Belfast City Council - City & Neighbourhood Services 13.47 per hour PAYE 37 hours per week Mon-Thu 7:30-3:30 Fri 7:30-3:00 Temporary - 12 weeks About the Role We are currently recruiting General Operatives to support Belfast City Council's City & Neighbourhood Services team. You will play a key role in keeping Belfast's streets, parks, and neighbourhoods clean, safe, and well maintained. This is a frontline operational role covering multiple locations across Belfast, including Falls Road, Malone, Stockmans Lane, Alexandra Park, Charlotte Street, Garron Crescent, Huss Row and surrounding areas . Key Responsibilities Collecting and loading household, commercial, and industrial waste Street cleansing including litter picking, sweeping, and bin emptying Removal of fly-tipping, graffiti, gum, and general street debris Supporting recycling and waste segregation activities Assisting with parks and open space maintenance Use of basic tools and cleansing equipment Working as part of a team across rotating street/estate routes What We're Looking For At least 6 months' experience in a public-facing or manual labour role Basic understanding of Health & Safety and PPE use Ability to work outdoors in all weather conditions Good teamwork and communication skills Reliable, flexible, and physically fit for manual work Additional Information Full PPE required (safety boots essential) Work is physically demanding and outdoors-based Full induction provided UK work eligibility required Why Apply? Immediate temporary work with weekly hours guaranteed Work across a variety of Belfast communities and routes Gain experience in a major local authority environment Be part of a vital public service team keeping the city clean

Park Warden Location: Belfast (East & West Areas) Pay Rate: 15.82 per hour Hours: 37 hours per week Start Date: Immediate Hatched Recruitment is recruiting on behalf of Belfast City Council for Park Wardens to support the safety, security, and management of parks and open spaces across Belfast. This role is ideally suited to candidates with experience in security, patrols, venue or facility opening and closing, public safety, enforcement, community safety, or dealing with anti-social behaviour. Key Responsibilities Patrol parks, cemeteries, allotments and open spaces. Open, secure and inspect council facilities and buildings. Enforce park by-laws, dog control orders, litter regulations and alcohol restrictions. Respond to incidents of anti-social behaviour and public disorder. Challenge inappropriate behaviour and provide guidance to park users. Gather information and evidence relating to incidents and complaints. Complete detailed incident, inspection and enforcement reports. Conduct routine inspections of park infrastructure, play areas and facilities. Work alongside the PSNI and other partner agencies when required. Support community events and provide excellent customer service to members of the public. Essential Requirements Applicants must have: A full UK driving licence. At least 1 year's experience in a security-related role involving patrols, site security, opening and closing facilities, alarm setting, access control, or incident reporting. Experience dealing directly with members of the public. Experience handling challenging situations, conflict management, or anti-social behaviour. Strong written communication skills with the ability to complete accurate reports. The ability to work independently and make sound decisions in the field. Desirable Experience Applications are particularly welcomed from candidates with backgrounds in: Security Officer Mobile Patrol Officer Door Supervisor Community Safety Warden Environmental Enforcement Officer Civil Enforcement Officer Neighbourhood Warden Park Ranger Event Security Housing or Community Safety Enforcement What You'll Need Professional and confident approach. Strong communication and customer service skills. Ability to remain calm under pressure. Good observation and problem-solving skills. Willingness to work outdoors in all weather conditions. If you have security experience, enjoy working with the public, and are confident dealing with challenging situations, we'd like to hear from you. Apply now!

Administrator - Street Lighting Contract An opportunity has arisen for an organised and motivated Administrator to support the delivery of the KCC Street Lighting Contract. This role is ideal for an individual with strong administrative skills, excellent attention to detail, and the ability to manage a varied workload in a busy environment. The successful candidate will provide administrative support to the contract team, ensuring that information is accurately recorded, documentation is maintained, and client requirements are met efficiently. Key Responsibilities Processing and coordinating permit applications to support planned works. Accurate data entry and maintenance of contract records and databases. Compiling and issuing job packs for operational teams. Maintaining document control and ensuring records are kept up to date. Producing reports, spreadsheets, and other contract-related documentation. Liaising with clients, subcontractors, and internal stakeholders to ensure effective communication. Monitoring work progress and updating relevant systems and trackers. Supporting the day-to-day administration of the street lighting contract. Managing correspondence and responding to enquiries in a professional manner. Providing ad hoc administrative support as required. Skills & Experience Previous experience in an administrative role. Strong data entry skills with a high level of accuracy. Good working knowledge of Microsoft Office packages, including Word, Excel, Outlook, and Teams. Excellent organisational and time management skills. Strong communication and client liaison abilities. Ability to prioritise workload and meet deadlines. Professional, reliable, and proactive approach to work. Ability to work independently and as part of a wider team. Desirable Experience within utilities, highways, construction, engineering, or infrastructure sectors. Knowledge of permit application processes. Experience supporting operational or project delivery teams. Familiarity with contract administration and document management systems.