CBRE Local UK

Job Title: Finance Lead Location: London About the Role As a CBRE Finance Lead you will lead sustainable financial growth by taking ownership of the financial strategy, controls and management information for the Contract / group of contracts. Provide insight and influence to impact performance and maintain competitive advantage alongside financial and contract support leadership and direction. This will involve personal attitude, use of skills and dissemination of knowledge. Use specialist knowledge and experience to provide insight and influence, to impact performance standards. Implement improvements, drive change, raise standards through the direct and indirect management of the team. Act as a business partner to the Alliance Director/AGM to both advise and challenge senior management on contract performance. Build meaningful relationships across multi-stakeholders within CBRE leveraging opportunity to improve contract(s) profile. What You'll Do Financial Reporting Participate in monthly formal Contract and Project reviews. Ensure use of best practice, communication and understanding of key business messages through monthly site visits with focus on underperforming contracts and projects. Prepare accurate Contract reports in line with monthly company timetable including full Profit & Loss account with analysis and commentary, Balance Sheet extracts and reconciliations, detailed Project Profitability reporting, Profit & Loss forecasts and annual plans. Support BU F&CSM in preparing Business Unit reports and commentary. Use PowerBI to provide best in class Management Information to both Client and CBRE management. Provide ad-hoc support and financial analysis as required. Align with BU F&CSM to meet key Business Unit deadlines. Contract and Finance Management Continually review, maintain and improve cash-flow, margins and reporting. Develop targets and benchmarking processes to challenge the financial information. Drive high quality financial / commercial performance through understanding the contractual commitments on all service lines and ensure is aligned and consistent with global contract management practices. Identify and help drive implementation of savings opportunities to ensure Client and CBRE financial savings targets are maximized. Review Client P&L results and challenge. Active management of overheads whilst seeking out areas for efficiencies for savings. Build and develop high level relationships with business and account leaders, customers, BSO, Controllership and external agencies (e.g. auditors). Constantly improve quality, service and efficiency. Communicate regularly with contract financial and contract support staff to ensure they are fully informed of operational objectives and achievements. Identify, analyse and resolve potential business risks, as well as opportunities and solutions to enhance business performance. Finance Processes, Procedures and Reporting Ensure company policies and procedures are adhered to consistently throughout the Contract(s). Ensure compliance with all SOX controls and US GAAP accounting. Manage the integrity of data in CBRE ERP systems. Drive efficiency and best practice through the best use of CBRE system generated reports. Continually drive best practice to maximize the efficiency benefits of CBRE ERP's and systems, eliminating all manual processes, journals and reporting. Ensure the accuracy and integrity of accounting records and financial systems, identify opportunities to enhance system efficiencies Have thorough knowledge of procedures and processes and lead the delivery of these to the required standard. Manage compliance through the required procedures and processes. Finance Planning Assisting in the preparation of annual Plan for and monitoring the forecast through the year. Assist BU F&CSM in preparing budgeting & forecasting analysis and correlation to actual performance. Challenge the contract(s) when performance trending off track, identifying opportunities and risks to results. Ensure balance sheet and cash flow Plans are prepared. Financial Governance Ensure CBRE and statutory obligations are met for reporting and governance purposes. Responsibility for ensuring the integrity of the Balance Sheet. Ensure quarterly balance sheet reconciliations are carried out and reviewed People Management Recruit, induct, manage, target, motive and develop the team. Carry out structured appraisals and ensure personal development plans are in place and include succession plans. Build, lead and motivate a diverse and effective team. Empower team members to take responsibility and accountability. Supervise and review performance of individuals in the team. Convey messages and ideas clearly and openly. Involve people and influence decisions. Success Measures Success in this role will be measured through defined targets as follows: Achievement of Contract annual financial plan Achievement of Contract KPIs in line with business requirements What You'll Need Hold a Chartered Accountant qualification (or equivalent) 2 years PQE Highly computer literate Ability to combine strategic vision with hands-on, pragmatic delivery. IT Skills to achieve key tasks and give the business a sound reporting base. Superior written and verbal communication skills with strong oral presentation skills Capable of working in a matrix environment Understands the requirements of operating in a cross border multiservice line environment. Worked in a complex multinational with hands on experience of managing teams Track record of achieving results through others. Proven commercial acumen and ability to contribute to decision-making. Management skills to maximise the performance of staff working directly for them and others Ability to shape, lead and influence other senior managers Well developed, effective communication skills enabling the individual to work with Board Members, clients, suppliers, and staff at all levels and of all abilities Self-motivated and ambitious Results/ task orientated, with attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of a team, as well as independently Committed to customer service delivery Able to make sound decisions when needed and take accountability for outcomes Calm manner, able to work under pressure and with changing demands and priorities Confidential and discrete approach The individual must be willing to undertake travel as the role/business requires Core Competencies Collaborates across the Organisation Build talent & lead teams Drives for results Plans & acts strategically Communicates effectively

The role is the key point of support for all EMEA Compensation, Benefits and Pension activities being managed across multiple lines of business. The role will support the EMEA Total Reward Business Partners and the Total Reward directors with cyclical tasks and projects in all Total Reward disciplines. Key responsibilities This role provide support across various lines of business and associated support functions on all compensation, benefit and pension matters, ensuring best practice in their application. In addition, this opportunity will support and sometime manage existing projects across all areas to ensure they are compliant and align with business strategy, the company's total rewards philosophy and market practice. Key Responsibilities Provide guidance on Total Reward matters to the Business, People Teams within various lines of business and associated support function Support People and Total Reward Business Partners with the launch of WTW as global benefit broker Support the annual benefit renewals, compiling employee populations for renewal data and supporting the creation of business cases which require Executive sign-off. Support the Global Annual Compensation Cycle process, partnering with the Total Reward Business Partners and local People teams. Support with the annual WTW Compensation, Benefit and Policy survey submissions. Use this data to benchmark the market positioning of the Total Reward and policy offering and make recommendations for changes. Building stakeholder relationships, and tailoring TR support to stakeholder needs. Use knowledge and experience to provide solutions to existing and new problems Support with Reward and Recognition for business lines including reporting, materials and training of People teams and managers Position Requirements Requires expertise in own job discipline or field, together with exposure to project management and client relationship skills Ability to works independently Can act as an advisory to the business Uses expertise to ensure effective delivery Skills, Experience and Attributes Required Excellent understanding of business and its drivers. Knowledge of Compensation, Benefits and Pensions and how they support People and Talent management strategies, practices and initiatives. Up to date knowledge of EMEA legislation, market and employment trends in the external environment. Be able to produce, analyse, interpret and make initial recommendations from management information data Effective interpersonal and communication skills and be an excellent relationship builder Ability to take challenges Strong networking skills

Job Role: Fire Safety Apprenticeship Reporting to: CBRE Fire Safety Consultant Location: Manchester (Approx 1 Hour Radius) Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. The Role: To undertake a fire safety apprenticeship leading to a nationally recognised qualification and accreditation through a structured training program of academic study and site related work-based learning to gain the required skills and knowledge to support the requirements of CBRE Global Workplace Solutions QHSE Team. The qualification is Level 3 Certificate in Fire Safety which is suitable for persons who will assess fire safety in simple buildings, such as small shops, offices and industrial units with a simple layout and easy means of escape. Job Responsibilities: To complete a minimum of 18 months programme of training to be conducted within the CBRE QHSE team at client locations and working remotely from home, supplemented with academic study Attending all apprenticeship studies throughout the programme via Online virtual classroom tutor lead sessions covering various subjects of Fire Safety, along with self-study days The apprenticeship programme may consist of 6 modules including the below: 1) Introduction to role of fire safety advisor 2) Principles of fire safety 3) Auditing simple buildings 4) Planning and gathering evidence 5) Workplace audit 6) Personal professional development Qualifications: The role requires the following: 5 GCSEs A-C including Maths and English or equivalent (reformed GCSEs grade 4 or above) Person Specification: A basic understanding of fire safety principles, emergency response procedures and evacuation protocols is mandatory Willingness to Learn- An eagerness to learn and continuously update knowledge on new industry teachings and evolving scenarios is highly valued Ability to create and manage professional documents in Microsoft Word and effectively organise and analyse data using Microsoft Excel Full UK driving licence and access to own vehicle is desirable Candidates must have 3 years residency in the UK/EU. We are seeking candidates who are aligned to our RISE values and ways of working: Attention to Detail: Whether inspecting equipment, documenting procedures, or assessing risks, precision and thoroughness are crucial to prevent oversights that could lead to hazards. Strong Work Ethic: Apprenticeships require dedication, hard work, and a willingness to put in the effort to learn and master new skills, often in demanding environments. Initiative and Proactiveness: Taking the initiative to learn, ask questions, and contribute, rather than waiting to be told what to do, shows a strong desire to succeed and grow in the role. Effective Communication: Being able to clearly convey information, whether it's explaining safety procedures to others, reporting observations, or collaborating with team members, is paramount. This includes active listening. As part of the CBRE Team you must be able to demonstrate and uphold our RISE Values and ways of working. Respect - We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. Integrity - Honesty and fairness are essential to the way we treat people and the way we do business. We do what we say we will do. Service - We go the extra mile to provide services that meet or exceed our client's expectations. We will offer only the highest quality solutions. We expect to be our client's best service provider in everything that we do. Excellence - We focus relentlessly on creating winning outcomes for our clients and employees. We look for innovation and continuous improvement in quality, service, productivity, and efficiency in all aspects of our business. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mobile Multi-Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-Skilled Engineer to join the team located in London . Role Summary: As a CBRE Multi-Skilled Engineer you will utilise your advanced skills to perform complex preventive maintenance and corrective repair of buildings, industrial systems, vehicles, equipment and grounds. Working under limited supervision, monitors building system operations and performance. Utilising several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements Ensure that all relevant e-Logbooks, Service records, and safety documentation is compiled and recorded to ensure that the site is compliant at all times Take ownership of all sites within your patch, and associated client relationships Develop a full understanding of sites containing Asbestos Ensure that engineering supplies/spares stock levels are maintained and/or ordered in a timely manner and are appropriate to the maintenance / reactive task being carried out to aid SLA targets for works completion Respond to reactive mechanical, electric, plumbing and fabric repairs in accordance with SLA's Maintain domestic water systems to comply with the requirements with L8 Carry out small plumbing installations and repairs Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance, ensuring company processes and procedures are followed where this applies Issue and ensure appropriate controls within the Permit to Work systems Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes Work OOH (by agreement) to assist in the supervision of specialist maintenance and ad-hoc activities - for which you will be paid at the overtime rate Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning To adhere to the local uniform requirements and comply with all PPE requirements, as outlined in the site-specific risk assessments Proactively complete building inspections, reporting and rectifying any defects and hazards as appropriate Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted, in line with Company RISE values To proactively communicate, both verbally and electronically, in order to receive instruction and provide feedback where necessary - this includes daily checking of individual email accounts Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship Report to the Facilities / Contract Manager on a daily/weekly basis, highlighting works outstanding Experience Required: Strong proven experience in Facilities Management and at least 3 years' experience of operating within a high-profile environment Excellent customer service orientation Good understanding of customer complaint handling Able to deal with people at all levels both within CBRE and the client organisation Able to work under pressure, manage multiple priorities and to meet deadlines Ability to work on own initiative Service orientated attitude with a flair for pro-active problem solving to exceed customers' expectations Strong team player within a customer service team environment Literacy with Microsoft Outlook email, Word / Excel to intermediate level Fluent in English, both verbal and written

Company Profile CBRE's Global Workplace Solutions (GWS) division delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Multi-Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-Skilled Engineer to join the team located in London . Our Multi-Skilled Engineers are key members of the on-site Facilities Management team, providing technical support to ensure our clients' buildings are safe, compliant, and operating effectively. With an electrical bias, you will take the lead on electrical maintenance tasks while also supporting mechanical and general building services activities. Role Summary: As a CBRE Multi-Skilled Engineer you will utilise your advanced skills to perform complex preventive maintenance and corrective repair of buildings, industrial systems, vehicles, equipment and grounds. Working under limited supervision, monitors building system operations and performance. Utilising several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Carry out planned and reactive maintenance to M&E plant in line with statutory requirements and best industry standards. Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety. Be an ambassador of the CBRE values and behaviours. Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted. Oversees and inspects the work performed by outside contractors. Contracted work includes landscaping, snow removal, remodelling, HVAC, plumbers, and cleaning. Performs assigned repairs, emergency, and preventive maintenance. Completes maintenance and repair records as required. Responds quickly to emergency situations, summoning additional assistance as needed. Full JD can be provided upon application. Experience Required: Experience working in a Facilities Management/Maintenance Engineering role. Experience with Reactive and PPM (Planned Maintenance) A Degree/Qualification in either a Electrical or Mechanical discipline. Must demonstrate a strong sense of customer focus and commitment to continuous improvement.

Senior Benefits Administrator The purpose of this role is to be responsible for the completion of the review and compute of all Benefits input and reconciliation. To be able to work to tight deadlines as required in order to deliver the monthly payroll. A team player whose main purpose is to support the Pension, Benefits and Payroll functions through measurable controls who will work closely with the Benefits Admin Team Leader and Benefits Administrators to ensure the successful delivery of compliant submissions within all legal and SOX audit requirements. The Senior Administrator will be responsible for the management of the benefit cases coming into the team ensuring SLA's and KPI's are met. They will be the key contact for all specialist Benefits queries as a first point of escalation. This role is a Maternity Cover Fixed Term Contract until October 2026. What You'll Do Carry out complex administration tasks in accordance with internal processes Act as an escalation point for any complex queries, both internally from the people services team and from the wider business. Assist and train Team members as required Deputise for the Benefits Team Leader as necessary Create and run all required reports, ensuring deadlines are met Maintain a strong understanding of the offerings and workings of the Benefits platform ( MyBenefits Perform pensions calculations, enter pensions data and answer queries to the required standard across all providers Responsible for payroll reconciliation of both DC (Defined contribution) and DB (Defined benefit) schemes Responsible for ensuring all monthly contributions loads are accurate and completed within specified deadlines Building and maintaining a close relationship with the Head of Pensions , ensuring they are aware and involved in all pension related activity, as necessary Works in conjunction with the Head of Pensions, Total Reward COE and Benefits Team Leader to manage the administrative impacts of annual and periodic scheme events, such as pension increases and annual renewal exercises Assist with production of information required for auditors To perform regular reconciliations of the main HR system and the MyBenefits platform ( Benefex) to ensure the records remain accurate and up to date . Working in conjunction with the Total Rewards COE and the Benefits Team Leader to ensure effective delivery of new initiatives What You'll Need Previous pension administration experience, working across multiple schemes and providers, ideally in a Shared Services environment as well as Good communication and "client focused" skills with advanced Excel skills (Vlook Ups / Pivot tables) Previous experience of using PeopleSoft is desirable Previous experience of using a Benefit Platform administered by a third party is desirable Excellent attention to detail Process driven Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realise your full potential. Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Newcastle. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Birmingham. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Cambridge. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Birmingham. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in Cambridge. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Cambridge. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in London. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 1000,000 employees and operate in 48 countries. Job Title: Compliance Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Manager to join our team located in London. JOB SUMMARY Oversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications. Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports. Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership. Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness. Drafts communication updates of policy changes and results of reviews for distribution to all department employees. Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner. Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures. SUPERVISORY RESPONSIBILITIES Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labour, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviours that are consistent with the company's values

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in Birmingham. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor's administration Raising purchase orders and ensuring that purchase orders are updated when changes required. Production of valuations and presentation of results Contract renewal documentation Production of short range plan information Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba Contract escalation process PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given

Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Contract Support to join the team located in London . The main responsibility of this role is to provide leadership to the Business Unit Contract Support team and financial and administrative support to the Finance & Contract Support Manager. Main Duties and Responsibilities To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records relating to areas of which CBRE are responsible. To prepare and issue predefined reports, which form part of the contract and customer requirement To administer quality management system documentation and ensure compliance Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records. To undertake general office duties relating to the contract including: 1. Correspondence and filing 2. Minutes of meetings 3. Preparation of reports and documentation 4. Updating of electronic records 5. Material ordering and administration 6. Subcontractor's administration 7. Raising purchase orders and ensuring that purchase orders are updated when changes required. 8. Production of valuations and presentation of results 9. Contract renewal documentation 10. Production of short range plan information 11. Quote logging and processing 12. Collating timesheets from engineers, chasing and checking quality of data 13. Application billing preparation and billing of all Maintenance and Extra works through SAP Ariba 14. Contract escalation process To undertake the training of staff as and when required. Run regular training gap reports from training tracker. To enable full auditable trails with, for example but not limited, to invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Collating and presenting portfolio reviews. Run weekly aged debt report's and liaise with the client to resolve any issues. Complete month end reports for the finance manager. Book and arrange Travel for EMEA shutdowns through client's booking system. Collating the monthly forecasting. Collate a monthly finance report for clients. Raise Annual Maintenance PO's. PERSON SPECIFICATION A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Accounting qualification or interest to move in an Accounting & Finance direction. Good PC based skills, with experience in Word/Excel and Outlook, PowerPoint etc. - intermediate to advance level. Must demonstrate a strong sense of customer focus. Excellent verbal and good basic standard of written communication skills. Self-motivated and systematic. Able to prioritise demands and make decisions under pressure. Results/ task orientated, attention to detail and accuracy. Excellent time management and organisational skills. Commitment to continuous improvement. Ability to work as part of a team, as well as independently. Reliable and committed. Confidential and discrete approach. Calm manner, able to work under pressure and with changing demands and priorities. Be flexible to work outside core office hours from time to time. Knowledge of Anaplan is desired but not essential as training can be given

Job Title: Fabric Technician - Join our dynamic team and take your career to the next level! Company: CBRE Global Workplace Solutions - a leading global provider of integrated facilities and corporate real estate management. Location: Liverpool Job Type: Full-time About the Role: We're seeking a skilled and experienced Fabric Technician to join our team in Liverpool. As a Fabric Technician, you'll play a critical role in ensuring the smooth operation of our clients' facilities, delivering high-quality maintenance and repair services that exceed their expectations. Key Responsibilities: Respond to reactive works and ensure maintenance tasks are completed within agreed timescales Liaise with clients' representatives to deliver exceptional customer service and ensure seamless communication Conduct site surveys and produce detailed reports, method statements, and risk assessments for planned works Repair and replace floor and wall coverings, ceiling tiles, and other building and installation works as required Maintain lighting, general lamp changes, filter changes, and basic plumbing requirements Utilize our cutting-edge PDA system to complete works, key communications, and updates Complete reactive, PPM jobs, and projects in a timely manner Undertake minor projects works and ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations What We're Looking For: Previous experience in fabric, carpentry, or a related trade Painting and decorating experience Experience with fire doors Proven track record of working in high-profile work environments City & Guilds or NVQ equivalent in carpentry Current UKL driver's license Excellent PC skills and ability to learn new systems quickly Strong customer relationship skills and ability to communicate effectively with clients and colleagues Ability to interpret technical drawings, instructions, and processes Self-motivated and organized, with a strong attention to detail Experience of H&S procedures and requirements, including COSHH, Working at Heights, and Risk Assessment What We Offer: Competitive salary and benefits package Opportunities for career growth and professional development Collaborative and dynamic work environment Recognition and rewards for outstanding performance Comprehensive training and support to help you succeed in your role How to Apply: If you're a motivated and experienced Fabric Technician looking for a new challenge, please submit your application,

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Host to join the team located in Epsom, Surrey . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.