CBRE Local UK

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Finance Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team based in Coventry. You will be based on site 5 days a week Monday to Friday, working alongside the team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Responsible for the management of the 'lifecycle of a work order', ensuring work orders are logged, escalated, closed and billed in line with SLAs, and our commercial and contractual requirements. RESPONSIBILITIES Contract Effectively manage all aspects of the 'life cycle of work order' process. Understand the Work Order lifecycle from job inception to completion as it drives all activities that sit within the role. Raising purchase order numbers and invoicing. Managing reactive work orders Drive high quality commercial and compliance performance through understanding the contractual commitments, 'better buying' and the use of preferred suppliers. Compile and provide cyclical and ad hoc reports, to enable data driven decision making Constantly strive to improve quality, service and efficiency through working innovatively, sharing ideas and best practices across the wider Contract Support team. Continually utilise, update and develop systems to maximise efficiency benefits for the customer and GWS. Support the preparation and delivery of Contract Review meetings, Contract & Business Unit Review packs and Customer Monthly Management Reports. Update labour allocations to ensure accurate client reporting. Ad-hoc support including but not limited to reporting as requested by Business Unit or Business/Finance. Finance Driving profitability of each Work Order moving the job from a completed work order through the billing process to ensure profits are maximised. Co-ordination of the billing application, calculating margins, raising invoices and submitting to client. Management of the regional finance heatmap which includes reports as listed below; Creation and review of management reports such as; P&L, WIP, Unbilled Revenue, Debt, OPO's & Invoice Pool, and WebQuotes updates Invoice pool monitored to ensure none in the pool longer than 5 days without a query code and all invoices received into the pool not receipted (unless work not complete). Ensuring all WIP and OPOs remain under 90 days in age Supporting weekly WIP classification (including OOC) and review- Support with month-end reconciliations Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximised. Goods receipting (both materials & supplier invoices), processing supplier invoices and resolving related queries. Comprehensive spend tracking Drive high quality financial performance to influence P&L result. Liaising with the client regarding payment of invoices Liaise with Ops Team for data from attendance planner Timesheet & expense processing PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Ideally some experience of using Coupa and a CAFM system. Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner, able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Excellent customer service experience Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Finance Administrator to join our growing team in Manchester! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 5pm Hybrid working once trained Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Compliance Coordinator to join the team located in Glasgow The successful candidate will be ensuring the site is compliant with all aspects of the contract, including Statutory Aspects, QHSE aspects and the Company logbook systems. Role Summary Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE Management System Audit Provide the administrative guidance for the whole contract and team members in terms of compliance Manage all record keeping on compliance activities (L8, Loler, PSSR, Gas safe etc) Ensuring business policies and processes are effectively communicated and implemented within the contract Aide in the development and maintenance of the training strategy including project delivery where required Ensure the achievement of agreed functional standards and service level agreement by working in collaboration with account leadership team peers Compile and maintain reporting and performance monitoring, analysis, and review against established metrics to coach and educate account-based staff Support effective business communication through advice, review, leadership, and direct contribution to management Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work Proactively involved in the client management of SHEP's (Safety, Health & Environment Process) to ensure relevant management processes are in place and being adhered to Details 8am - 5pm Monday to Friday Site based Email for more information or apply today! Experience Required Experience in Facilities Management Knowledge of Health & Safety procedures Familiar with Permit to Work systems Strong organisation & communication skills About CBRE Global Workplace Solutions As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Newcastle (Quayside). Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Newcastle . The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Monitor FM works onsite and liaise with service providers/sub-contractors. Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Be responsible for all the health and safety compliance onsite. Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained. To compile and maintain all required management information/records relating to company, health and safety and other related records. To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs. Proactively manage risk and deal with insurance issues on site Liaise with the building manager and the procurement department to ensure compilation of external contracts. Full JD can be provided upon application. Person Specification/Requirements Educated to degree level or equivalent. Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in London . The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Monitor FM works onsite and liaise with service providers/sub-contractors. Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Be responsible for all the health and safety compliance onsite. Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained. To compile and maintain all required management information/records relating to company, health and safety and other related records. To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs. Proactively manage risk and deal with insurance issues on site Liaise with the building manager and the procurement department to ensure compilation of external contracts. Full JD can be provided upon application. Person Specification/Requirements Educated to degree level or equivalent. Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Manager - 6 month FTC CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Rotherham . The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Monitor FM works onsite and liaise with service providers/sub-contractors. Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. Be responsible for all the health and safety compliance onsite. Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract. Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained. To compile and maintain all required management information/records relating to company, health and safety and other related records. To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs. Proactively manage risk and deal with insurance issues on site Liaise with the building manager and the procurement department to ensure compilation of external contracts. Full JD can be provided upon application. Person Specification/Requirements Educated to degree level or equivalent. Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator - Part Time 24 Hours Per Week CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Birmingham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Experience Host CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cheltenham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities are as follows: Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification. Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action. Provide the department with a task number, and detail to the caller the priority given to their call Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls) to maximise time and also ensure a good responsive to customer service. Regularly review logged calls on the database, to monitor completion times, and ensure feedback is given to the caller in relation to their request. Ensure completed and partially completed tasks are entered into the database, to maintain the current status of tasks outstanding Follow the logging procedures for the whole unit and be the focal point for all calls. Responsible for passing on instructions to staff, recording such action in response to calls, requests etc, to enable the contract to fulfil its performance targets. Accountable for the completion of standard or non-standard tasks within own area Acts as part of a team to delivers activities which support operational objectives Manages a variety of tasks and is able to plan accordingly within the short-term Makes decisions within parameters set by manager, using job/specialist experience Maybe subject to regular local supervision of progress against results and escalates issues when required Interacts with stakeholders around specific work efforts and deliverables Supports delivery of Health and Safety policy and standards Supervises the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility Identifies ways to reduce cost Work within a given budget, usually without authorised spend of their own May assist less experienced staff Supports the delivery of a team and escalates individual performance issues Person Specification: Able to perform role to the required standard within a short period after completion of training Previous experience working in a Call Centre environment - desirable Capable of using the Microsoft Office packages (Work, Excel, Outlook) Experience of building good working relationships Customer Focussed Our mission: To build a world-class business through exceptional service and exceptional people. Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence Job Title: Risk Specialist The Risk Specialist will be responsible for conducting Asbestos Management Plan Reviews and Visual Re-Inspections across the BT estate, ensuring compliance with regulatory requirements and internal standards. The role involves site inspections, reviewing documentation, updating asbestos registers, and supporting continuous improvement of asbestos management processes. RESPONSIBILITIES Role Summary Carry out Visual Re-Inspections of known ACMs (Asbestos Containing Materials) in line with planned schedules. Review and update Asbestos Management Plans to ensure accuracy and compliance. Upload inspection data and records to Alpha Tracker at register/ACM level. Identify and escalate any issues requiring remediation or corrective action. Ensure compliance with Control of Asbestos Regulations 2012 and CBRE procedures. Maintain high standards of health and safety during all site activities. Communicate findings and recommendations to clients and stakeholders. Support planning and delivery of remedial works where required. Contribute to continuous improvement of asbestos management processes. Accountabilities Reports to Risk Programme Manager/Asbestos Technical Lead. Accountable to Risk and Assurance team, CBRE executive and governance bodies. Person Specification: Essential: BOHS P402 or RSPH Level 3 Certificate in Asbestos Surveying (or equivalent experience). Minimum 2 years' experience in asbestos management or similar compliance role. Full UK driving license. Strong attention to detail and organizational skills. IT competent (tablet-based data capture and reporting). Ability to work independently and under pressure. Desirable: Experience with Alpha Tracker software. Knowledge of Microsoft Office suite. Previous experience in facilities management sector. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Facilities Coordinator to join our team at our prestigious site in Aberdeen! The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Responsibilities: Develop and maintain space utilization plans for offices, facilities, and operational areas. Conduct space assessments and occupancy analysis to optimize efficiency and functionality. Prepare space allocation reports, layouts, and recommendations for leadership review. Coordinate moves, adds, and changes (MAC) processes across departments. Ensure compliance with workplace standards, health and safety requirements, and organizational. Develop, maintain, and update organisational risk registers. Identify, assess, and document operational, financial, and strategic risks. Track mitigation actions and follow up with risk owners to ensure timely resolution. Prepare risk reports and dashboards for management and governance meetings. Support business continuity planning and risk review workshops. Maintain and update the asset register, ensuring data accuracy and completeness. Track asset lifecycle from acquisition through disposal. Coordinate periodic asset audits and reconciliations. Support procurement and disposal processes in line with policy. Monitor asset utilisation and provide reporting on asset performance and condition. This is a fantastic opportunity to join a growing team with excellent career progression! Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Experienced with Microsoft Excel & Word Excellent written & verbal communication skills. Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Finance Administrator to join our growing team in Glasgow! The Role: Ensure QHSE documentation is maintained and readily available using CBRE systems eLogbooks, Hazard Reports, training & competency records, PPE, toolbox talks. Manage CAFM system as key user on site including PPM records, reactives and reporting. Schedule engineers across our client sites. Take calls from the client & send jobs to engineers. Collate and process timesheets and expenses weekly. Attend & participate in weekly/monthly Contract Review & finance meetings. Create monthly customer report with contract manager. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Create/raise Extra Works jobs. Create accurate Purchase Orders in a timely manner. Regularly review and process supplier invoices. Raise sales invoices (complete billing) in line with company deadlines at the correct margin. Run and review Profit & Loss reports monthly and influence P&L result. Run & review debt report weekly. Review all open orders & follow up. Details Monday - Friday 8am - 4.30pm Hybrid option once trained Qualifications & Experience Proven experience in a similar administrative role Experience within the FM industry is advantageous Experience with invoices/raising POs For more information email or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.