Job Title Service Advisor Location Birmingham Salary £30,000 - £35,000 plus bonus Type Permanent Company Overview We're currently recruiting for a Service Advisor to join our client's team in Birmingham. This is a key front of house role, acting as the link between customers and the workshop. It's well suited to someone with commercial vehicle experience who is confident managing jobs from start to finish in a fast paced environment. Role Overview As a Service Advisor, you'll be responsible for managing the full service process from booking through to completion. You'll act as the main point of contact for customers, ensuring clear communication and a smooth experience while coordinating closely with the workshop team. Key Responsibilities Booking in vehicles for service, maintenance, and repair Acting as the main point of contact for customers throughout the process Preparing job cards and liaising with the workshop team Providing updates, estimates, and explanations of work carried out Managing invoicing and ensuring accurate job costing Handling queries and resolving issues in a professional manner Keeping systems up to date and ensuring all records are accurate About You We're looking for a proactive, organised individual who thrives in a busy environment and can confidently manage customer relationships. Requirements Previous experience as a Service Advisor within a commercial vehicle environment (essential) Good understanding of workshop processes and job flowli> Strong communication and customer service skills Able to work in a busy, fast-paced setting Organised with good attention to detail Benefits Competitive salary Company pension scheme Life insurance
Apr 29, 2026
Full time
Job Title Service Advisor Location Birmingham Salary £30,000 - £35,000 plus bonus Type Permanent Company Overview We're currently recruiting for a Service Advisor to join our client's team in Birmingham. This is a key front of house role, acting as the link between customers and the workshop. It's well suited to someone with commercial vehicle experience who is confident managing jobs from start to finish in a fast paced environment. Role Overview As a Service Advisor, you'll be responsible for managing the full service process from booking through to completion. You'll act as the main point of contact for customers, ensuring clear communication and a smooth experience while coordinating closely with the workshop team. Key Responsibilities Booking in vehicles for service, maintenance, and repair Acting as the main point of contact for customers throughout the process Preparing job cards and liaising with the workshop team Providing updates, estimates, and explanations of work carried out Managing invoicing and ensuring accurate job costing Handling queries and resolving issues in a professional manner Keeping systems up to date and ensuring all records are accurate About You We're looking for a proactive, organised individual who thrives in a busy environment and can confidently manage customer relationships. Requirements Previous experience as a Service Advisor within a commercial vehicle environment (essential) Good understanding of workshop processes and job flowli> Strong communication and customer service skills Able to work in a busy, fast-paced setting Organised with good attention to detail Benefits Competitive salary Company pension scheme Life insurance
A recruitment services firm is seeking a proactive Service Advisor to manage customer service processes in Birmingham. This role requires previous experience in a commercial vehicle environment. You will book vehicles for service, update clients, and work closely with the workshop team to ensure smooth operations. The ideal candidate is organised, detail-oriented, and thrives in a busy setting. Competitive salary and benefits package offered, including a pension scheme and life insurance.
Apr 26, 2026
Full time
A recruitment services firm is seeking a proactive Service Advisor to manage customer service processes in Birmingham. This role requires previous experience in a commercial vehicle environment. You will book vehicles for service, update clients, and work closely with the workshop team to ensure smooth operations. The ideal candidate is organised, detail-oriented, and thrives in a busy setting. Competitive salary and benefits package offered, including a pension scheme and life insurance.