Ruby Energy
Fleetwood, Lancashire
We're seeking motivated Project Managersto lead and deliver a range of business-critical projects. Reporting to the Head of Change and Delivery, you'll collaborate with senior stakeholders and end users, making a real impact on the way our business operates. This role is ideal for someone who thrives in a fast-paced environment, values variety, and is looking to grow their career within a supportive and forward-thinking organisation. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Project Management: Develop, initiate, and oversee project plans, ensuring timely completion within budget constraints. Define and monitor project scope, goals, and deliverables to support business objectives in collaboration with senior management and stakeholders. Ensure all project deliverables meet required quality standards, comply with policies, and adhere to relevant regulations. Track and report on project performance, ensuring alignment with short-term and long-term objectives. Regularly update stakeholders on project status, including risks, issues, and progress. Facilitate meetings and create reports to communicate updates effectively. Identify potential project risks and develop mitigation strategies. Monitor project risks and issues, implementing corrective actions as necessary. Maintain comprehensive project documentation, including project plans, schedules, risk logs, and progress reports, updating as needed. Manage project team members, assigning tasks and ensuring timely and within-budget completion. Allocate resources and manage project timelines, milestones, and deliverables. Coordinate internal resources and third-party vendors for seamless project execution. Develop and manage the project budget, ensuring expenses are tracked and aligned with financial goals. Manage relationships with vendors and contractors, ensuring deliverables are met according to agreements. Business Analysis: Analyse business practices, procedures, and systems usage, documenting current processes and business needs. Identify opportunities for improvement, collaborate on potential solutions, and design optimised future-state systems, processes, and working practices. Work with stakeholders to gather requirements and create functional specifications, leading to comprehensive business cases for change. Assist in the development of feasibility studies, options appraisals, and recommendations, culminating in the creation of project initiation documents . PMO and End User Support: Support the Head of Change and Delivery in managing the Project Management Office (PMO). Uphold and promote PMO standards, methodologies, and best practices. Assist in the development and maintenance of project management frameworks, tools, and templates. Contribute to continuous improvement initiatives within the PMO, seeking opportunities to enhance project management processes and practices. Serve as the primary project contact for stakeholders and end users, providing guidance and support. Facilitate workshops and training sessions to empower stakeholders and end users in project management and change delivery. Ensure effective communication and manage stakeholder expectations throughout the project lifecycle. Experience Required: Professional certification in project management (e.g., PMP, PRINCE2) is highly desirable; solid working knowledge is acceptable. Minimum of 3 years of project management experience with proficiency in project management methodologies and tools. Experience in the energy, utilities, or sales/Call centre sectors is advantageous. Experience in business analysis and process improvement is desirable. Excellent organizational and multitasking skills, with the capability to manage multiple projects simultaneously. Strong interpersonal and communication skills. Proficiency in project management software such as Excel and MS Project. Understanding of Agile project management methodologies. Working knowledge is ideal. Who are we? Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative : We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human : We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed : We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.
We're seeking motivated Project Managersto lead and deliver a range of business-critical projects. Reporting to the Head of Change and Delivery, you'll collaborate with senior stakeholders and end users, making a real impact on the way our business operates. This role is ideal for someone who thrives in a fast-paced environment, values variety, and is looking to grow their career within a supportive and forward-thinking organisation. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Project Management: Develop, initiate, and oversee project plans, ensuring timely completion within budget constraints. Define and monitor project scope, goals, and deliverables to support business objectives in collaboration with senior management and stakeholders. Ensure all project deliverables meet required quality standards, comply with policies, and adhere to relevant regulations. Track and report on project performance, ensuring alignment with short-term and long-term objectives. Regularly update stakeholders on project status, including risks, issues, and progress. Facilitate meetings and create reports to communicate updates effectively. Identify potential project risks and develop mitigation strategies. Monitor project risks and issues, implementing corrective actions as necessary. Maintain comprehensive project documentation, including project plans, schedules, risk logs, and progress reports, updating as needed. Manage project team members, assigning tasks and ensuring timely and within-budget completion. Allocate resources and manage project timelines, milestones, and deliverables. Coordinate internal resources and third-party vendors for seamless project execution. Develop and manage the project budget, ensuring expenses are tracked and aligned with financial goals. Manage relationships with vendors and contractors, ensuring deliverables are met according to agreements. Business Analysis: Analyse business practices, procedures, and systems usage, documenting current processes and business needs. Identify opportunities for improvement, collaborate on potential solutions, and design optimised future-state systems, processes, and working practices. Work with stakeholders to gather requirements and create functional specifications, leading to comprehensive business cases for change. Assist in the development of feasibility studies, options appraisals, and recommendations, culminating in the creation of project initiation documents . PMO and End User Support: Support the Head of Change and Delivery in managing the Project Management Office (PMO). Uphold and promote PMO standards, methodologies, and best practices. Assist in the development and maintenance of project management frameworks, tools, and templates. Contribute to continuous improvement initiatives within the PMO, seeking opportunities to enhance project management processes and practices. Serve as the primary project contact for stakeholders and end users, providing guidance and support. Facilitate workshops and training sessions to empower stakeholders and end users in project management and change delivery. Ensure effective communication and manage stakeholder expectations throughout the project lifecycle. Experience Required: Professional certification in project management (e.g., PMP, PRINCE2) is highly desirable; solid working knowledge is acceptable. Minimum of 3 years of project management experience with proficiency in project management methodologies and tools. Experience in the energy, utilities, or sales/Call centre sectors is advantageous. Experience in business analysis and process improvement is desirable. Excellent organizational and multitasking skills, with the capability to manage multiple projects simultaneously. Strong interpersonal and communication skills. Proficiency in project management software such as Excel and MS Project. Understanding of Agile project management methodologies. Working knowledge is ideal. Who are we? Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative : We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human : We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed : We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.
Ruby Energy
Fleetwood, Lancashire
Here at Ruby Energy we're looking for an analytical and detail-oriented Business Analyst to join our team on a 12-month contract. Who are we? At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
Here at Ruby Energy we're looking for an analytical and detail-oriented Business Analyst to join our team on a 12-month contract. Who are we? At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
