Alexander Mann Solutions

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Software Engineer (AI Prompts) for a 6 month contract based in either the bank's London or Edinburgh office on a remote first working model. Purpose of the role: The Software Engineer (AI Prompts) will help build and support intelligent automation use cases end-to-end and will be pivotal in engaging with business stakeholders to understanding requirements, crafting effective prompts and ensuring governance, quality and maintainability throughout the life cycle. Responsibilities of the Software Engineer (AI Prompts): Design and optimise prompts for AI language models (eg, GPT, BERT). Analyse and transform large datasets; manage metadata schemas. Apply NLP techniques for classification, entity recognition, and text generation. Develop and deploy AI/ML models focused on language and document tasks. Automate document workflows using Scripting and orchestration tools. Write clean, efficient code in Python and SQL; integrate with AI APIs. Ensure build quality through version control, testing, and governance practices. Build systems for document ingestion, metadata extraction, and categorisation. Collaborate with cross-functional teams and communicate technical concepts clearly. Iterate solutions based on feedback and evolving business requirements. Key requirements of the role include: Hands-on experience designing, testing, and optimising prompts for AI language models (eg, GPT, BERT). Proficiency in analysing large datasets. Strong knowledge of NLP techniques for text classification, entity recognition, document categorisation, and text generation. Familiarity with developing and deploying AI/ML models, preferably involving text and language data. Experience with automating business processes using AI, Scripting, and workflow tools. Proficiency in both Python and SQL and hold experience with APIs for AI models. Understanding of build quality best practices, version control, testing, and governance in AI projects. Experience working with document ingestion, metadata extraction, and automated categorisation systems. Ability to work effectively with cross-functional teams, clearly communicate AI capabilities and limitations. Capability to iterate AI solutions based on feedback and evolving requirements. Desirable criteria includes: Experience in financial services, especially banking or financial crime (desirable). Agile framework familiarity (desirable). Experience within project management (desirable). Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. PwC is a hugely diverse business, bound by our global purpose - to build trust in society and solve important problems. Our greatest opportunity to deliver our purpose is through meaningful work that makes a difference to our clients and society. We have a culture of high performance built on exceptional quality, ethical and professional standards. We lead by example. Our standards for quality - and care - are high. And together we surpass them. We believe we can make the biggest impact when leading with our purpose, values and PwC Professional behaviours in every interaction. On behalf of PwC, we are looking for a Telecoms Project Manager (SC Cleared) for a 11 Months contract based UK Remote (ad-hoc travels to London office). Join us as a Telecoms Project Manager (SC Cleared) As Telecoms Project Manager (SC Cleared) you will support a large-scale transition project. The role involves coordinating the migration of multiple sites to a new commercial network service, ensuring smooth delivery and minimal disruption. You will work closely with technical teams and third-party vendors to resolve issues, manage dependencies, and maintain delivery momentum. What you'll do: Coordinate site-level delivery and manage technical exceptions. Liaise with PwC, NESO, and third-party vendors to ensure smooth service transitions. Track delivery milestones, maintain connection inventory, and produce progress reports. Support architects and project managers in validating technical changes and resolving issues. Monitor and triage support requests to ensure separation-compatible solutions. The skills you'll need: Strong background in telecoms and networking environments. Security Clearance (SC). Experience with VoIP, SCADA, and Legacy networking (SDH, POTS). Familiarity with fiber network design and Cisco networking. Proven ability to manage third-party service providers. Hands-on experience in delivery or infrastructure roles. At PwC we want every individual to feel valued, respected and empowered to contribute fully. Creating an environment where everyone belongs and thrives unlocks greater innovation, productivity and deeper engagement. Next Steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Royal London is a Financial Services company with a difference. As the UK's largest mutual life, pensions and investment company, we're owned by our members and work for their benefit, not for shareholder profits. We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a trusted brand, with plenty of awards to show for it. We've worked hard to become experts in our specialist markets, building a trusted brand - and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Royal London to support their contingent Recruitment processes Acting as an extension of their recruitment team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our client, Royal London. We are looking for a Dynamics 365 & Power Platform Developer for a 6 months Contract based in London (Hybrid 2-3 days per week in the office) Job description - the role Purpose of the role: As Dynamics 365 & Power Platform Developer you will focus on building, implementing, testing, and maintaining CRM solutions. You'll play a key part in expanding our client use of the Power Platform, including Power Apps, Power Automate, and Power BI. This role blends technical development with elements of business analysis. What you'll do: Design, develop, and maintain CRM solutions using Dynamics 365 (Customer and Sales modules). Extend and integrate Power Platform tools across the business. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Assess and implement out-of-the-box modules and custom solutions. Define best-fit architecture and data integration strategies. Resolve complex technical challenges and ensure high standards of delivery. Support quality assurance and production deployment processes. The skills you'll need: Expert-level experience in Dynamics 365 (Customer and Sales modules). Strong proficiency in Power Platform: Power Apps, Power Automate. Solid understanding of Azure services and integration Experience with Development Lifecycle (DLC) processes Advanced coding skills in C#, Visual Studio, and JavaScript Proven ability to manage stakeholders and work closely with business teams Next steps This client will only accept workers operating via an Umbrella/PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with PwC to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. PwC is a hugely diverse business, bound by our global purpose - to build trust in society and solve important problems. Our greatest opportunity to deliver our purpose is through meaningful work that makes a difference to our clients and society. We have a culture of high performance built on exceptional quality, ethical and professional standards. We lead by example. Our standards for quality - and care - are high. And together we surpass them. We believe we can make the biggest impact when leading with our purpose, values and PwC Professional behaviours in every interaction. On behalf of PwC, we are looking for a Salesforce Architect for a 6 Month Hybrid based contract with offices throughout the UK. Join us a Salesforce Architect: We are seeking a Salesforce Architect to lead the end-to-end solution architecture and technical design across the Salesforce Commerce Cloud (SFCC) and Progressive Web App (PWA) stack. This role will sit above multiple SCRUM teams and work closely with offshore delivery teams, primarily based in Portugal. The architect will be responsible for ensuring strategic alignment across retail journeys, account management, checkout, and health services. The role demands strong stakeholder management skills to effectively engage with clients and guide delivery teams through design, build, and test phases. What you'll do: Own the solution architecture across Salesforce Commerce Cloud and PWA. Integrate designs with MuleSoft, Salesforce Sales Cloud, Marketing Cloud, Einstein, and other digital platforms. Produce and contribute to key design documents (KDDs) and architecture artefacts. Provide technical leadership and guidance to SCRUM teams. Ensure architectural consistency and strategic alignment across the programme. Act as a client-facing architect, confidently communicating and challenging stakeholders. Collaborate with offshore teams to ensure high-quality delivery. The skills you'll need: Proven experience as a Salesforce Architect in large-scale B2C/E-commerce programmes. Deep expertise in Salesforce Commerce Cloud , Sales Cloud , Marketing Cloud , Einstein , and MuleSoft . Strong understanding of Progressive Web Apps (PWA) and platforms like Algolia and AMPLIENCE . Strategic thinker with the ability to challenge and influence stakeholders. Excellent communication and stakeholder management skills. Experience working with offshore delivery teams. Strong delivery and design leadership across agile environments. Fluency in Portuguese is highly desirable. At PwC we want every individual to feel valued, respected and empowered to contribute fully. Creating an environment where everyone belongs and thrives unlocks greater innovation, productivity and deeper engagement. Next Steps: If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Royal London is a Financial Services company with a difference. As the UK's largest mutual life, pensions and investment company, we're owned by our members and work for their benefit, not for shareholder profits. We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a trusted brand, with plenty of awards to show for it. We've worked hard to become experts in our specialist markets, building a trusted brand - and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Royal London to support their contingent Recruitment processes Acting as an extension of their recruitment team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our client, Royal London. We are looking for a IVR Telephony Developer for a 6 Month Contract based in Manchester or Edinburgh. Purpose of the role: Manage and develop Contact Centre telephony systems, ensuring smooth, efficient, and resilient customer communication. Act as the technical lead for Avaya technologies, supporting daily operations and shaping future contact-handling capabilities. What you'll do: Administer and maintain Avaya Aura Contact Centre (AACC) and related systems. Configure call routing, IVR, reporting, and agent setups. Identify and deliver technology improvements for performance and efficiency. Document all systems, recovery, and support procedures. Lead or support disaster recovery planning and testing. Highlight risks and ensure system resilience. Apply and support company risk management processes. Ensure systems and actions meet regulatory and governance standards. Key Accountabilities, Skills & Experience: Advanced knowledge of call centre operations and telephone technology for example, Computer Telephone Integration, Provider Networks and services (BT), Diallers, Voice Recording, Interactive Voice Response and Internet integration. Excellent communication and presentation, coaching and training and facilitation and questioning skills, being able to translate and explain complex technical issues in a manner that renders them understandable for non technical people. Advanced PC user with knowledge of spreadsheet, database and project planning applications for data collation and knowledge of word processor and presentation applications for training and management presentations. Good awareness and understanding of company products and policies sold and serviced through operational departments to members, providers and staff. A strong work ethic delivering to high standards, working to deadliness and prioritisation of tasks. Understanding of VoIP protocols and codecs Understanding of VoIP call signalling and setup Experience configuring and maintaining IP-based contact centre systems Experience of PABX ACD systems (particularly Nortel) (Advantageous) Next Steps: This client will only accept workers operating via an Umbrella/PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business