Gecko Travel Recruitment

Operations Administrator Office based Surrey 26,000 Gecko Travel Recruitment are delighted to be working with a leading School Travel Operator who are looking for an Operations Administrator to join their team. The Role: As an Operations Administrator , you will support the operations team in the delivery of exceptional events, ensuring the team is effectively supported to meet customer service expectations. You will ensure that all operational elements of an event or tour run smoothly through excellent attention to detail, forward planning, and strong communication skills. This is an entry-level role where full training will be provided, and a clear career path will be mapped out as you gain experience. As a person, you will be well organised, able to work well under pressure, and have excellent attention to detail. You Will Have: 12 months customer service experience An interest in the travel industry, maybe you've studied tourism Excellent attention to detail Ability to pick up processes quickly Come with a can do attitude to learn and want to grow within the role Be a team player and go the extra mile when required Be able to commute to the office, as this is an office-based role Additional Info: 26,000 basic salary 35 hour working week, flexible hours available 25 days annual leave, plus bank holiday Training & Development program Team activities, and socials The opportunity to travel Apply with your CV quoting GTR1854 If you don't hear from us within 7 days, unfortunately your application hasn't been successful this time.

Gecko Travel Recruitment are delighted to be working with this Specialist Tour Operator who are looking for a Travel Administrator to join their team on a permanent basis. No previous travel industry experience is necessary, however a passion for travel is advantageous. As Travel Administrator you will provide administrative support to the Customer Experience team, ensuring a smooth and timely customer journey. It also plays a key part in maintaining accurate customer information while building a strong foundation for future development within the business. You will have: A passion for giving outstanding customer care Excellent communication skills, both written and spoken The ability to communicate in a friendly and confident manner, primarily in writing but also over the phone High attention to detail The ability to work well in a team Previous travel industry experience (advantageous but not essential) Additional Info: Salary 24,570 Fully office based Full training and development provided Excellent company benefits Monday to Friday, 9:00-17:30 Staff trips and discounts for you, close friends, and family Annual salary reviews, company pension scheme, and enhanced family leave

Gecko Travel Recruitment are delighted to be working with this Specialist Tour Operator who are looking for a Travel Consultant to join their team on a permanent basis. As Travel Consultant you will be dedicated to delivering unforgettable adventure holiday experiences for both new and returning customers. We're seeking someone with a passion for travel and/or cycling, alongside strong customer service and sales skills. No prior travel industry experience is required as full training will be provided. The role: Handling sales enquiries and customer queries via phone, email, and live chat Managing and processing bookings, including reservations for unconfirmed trips Proactively following up on sales prospects and opportunities Finalising trip arrangements with customers, partners, guides, and suppliers Processing customer balances and payments You will have: A passion for travel or adventure holidays Excellent communication skills, both written and spoken Strong IT literacy and ability to use booking/sales systems Proven background in sales and/or customer service High attention to detail with the ability to work under pressure A proactive, enthusiastic, and professional approach Previous travel industry experience (advantageous but not essential) Additional Information: Salary (phone number removed) (depending on experience) Fully office-based with some flexibility for hybrid working after induction Full training and development provided Monday to Friday, 9:00-17:30 Staff trips and discounts for you, close friends, and family Fabulous employee social events Great company benefits This is a fantastic opportunity to work for a well-established Adventure Tour Operator where there is a real family feel, and where employees are supported, valued, and encouraged to grow.