JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) English, German (Native/fluent). Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives.
Aug 04, 2026
Contractor
JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) English, German (Native/fluent). Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives.
Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) Italian, Spanish(Native/fluent). Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives.
Aug 04, 2026
Contractor
Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) Italian, Spanish(Native/fluent). Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives.
Salesforce OmniStudio Developer Location: Remote Rate: €30 per hour Role: Salesforce OmniStudio Developer Role Overview We are looking for an experienced Salesforce OmniStudio Developer with strong expertise in Salesforce Health Cloud to design, develop, and optimize scalable OmniStudio solutions supporting end-to-end healthcare workflows. Required Skills Strong hands-on experience with Salesforce OmniStudio. OmniScripts FlexCards DataRaptors - ETL/Transform/Load Integration Procedures JSON & Data Modelling Working knowledge of Salesforce Health Cloud Proficiency in LWC Basic knowledge of Apex Strong Salesforce configuration experience. Experience with FHIR/HL7 and healthcare integrations. Good understanding of REST/SOAP APIs.
Aug 03, 2026
Contractor
Salesforce OmniStudio Developer Location: Remote Rate: €30 per hour Role: Salesforce OmniStudio Developer Role Overview We are looking for an experienced Salesforce OmniStudio Developer with strong expertise in Salesforce Health Cloud to design, develop, and optimize scalable OmniStudio solutions supporting end-to-end healthcare workflows. Required Skills Strong hands-on experience with Salesforce OmniStudio. OmniScripts FlexCards DataRaptors - ETL/Transform/Load Integration Procedures JSON & Data Modelling Working knowledge of Salesforce Health Cloud Proficiency in LWC Basic knowledge of Apex Strong Salesforce configuration experience. Experience with FHIR/HL7 and healthcare integrations. Good understanding of REST/SOAP APIs.
Salesforce OMS Senior Developer Role: Salesforce OMS Senior Developer Location: Remote Rate: €30/hour Experience: 5+ years Salesforce Development | 2+ years Salesforce OMS Role Overview We are looking for a highly skilled Salesforce OMS Senior Developer to design, develop, and deliver scalable Salesforce Order Management capabilities supporting complex retail and eCommerce order life cycles. The role involves hands-on Salesforce development, system integrations, and technical leadership within an Agile, multi-squad environment. Key Responsibilities Required Skills & Experience 5+ years of Salesforce Development experience. 2+ years of hands-on Salesforce OMS experience within retail or eCommerce programs. Strong expertise in: Apex SOQL/SOSL Lightning Web Components (LWC) Salesforce Flows Triggers Integration patterns Asynchronous processing DevOps pipelines Strong understanding of OMS order life cycle, payments, fulfillment, store operations, and OCI-based inventory. Experience working in Agile/Scrum and multi-squad environments.
Aug 03, 2026
Contractor
Salesforce OMS Senior Developer Role: Salesforce OMS Senior Developer Location: Remote Rate: €30/hour Experience: 5+ years Salesforce Development | 2+ years Salesforce OMS Role Overview We are looking for a highly skilled Salesforce OMS Senior Developer to design, develop, and deliver scalable Salesforce Order Management capabilities supporting complex retail and eCommerce order life cycles. The role involves hands-on Salesforce development, system integrations, and technical leadership within an Agile, multi-squad environment. Key Responsibilities Required Skills & Experience 5+ years of Salesforce Development experience. 2+ years of hands-on Salesforce OMS experience within retail or eCommerce programs. Strong expertise in: Apex SOQL/SOSL Lightning Web Components (LWC) Salesforce Flows Triggers Integration patterns Asynchronous processing DevOps pipelines Strong understanding of OMS order life cycle, payments, fulfillment, store operations, and OCI-based inventory. Experience working in Agile/Scrum and multi-squad environments.
Key Responsibilities Develop and customize Salesforce Commerce Cloud (SFCC) solutions, including PWA-based storefronts. Implement headless architecture leveraging SFCC APIs and PWA Kit. Collaborate with architects to translate High-Level Designs (HLDs) and Low-Level Designs (LLDs) into functional components. Build and optimize key modules such as checkout, search, personalization, and API orchestration . Integrate SFCC with external enterprise systems like PIM, OMS, SAP CRM , and CDNs for Real Time data synchronization. Configure and optimize Algolia search , including indexing strategies and fallback mechanisms. Ensure compliance with performance, security, and scalability standards. Support incident resolution, performance tuning, and stability improvements during staging, go-live, and hypercare phases. Work with MuleSoft or similar tools for API integration and orchestration. Follow best practices for code modularization, deployment pipelines, and solution governance . Required Skills & Qualifications Strong experience in Salesforce Commerce Cloud (SFCC) development. Hands-on experience with PWA Kit and headless commerce implementations. Proficiency in JavaScript, Node.js , and Front End frameworks (React preferred). Knowledge of API integration and orchestration using MuleSoft or similar tools. Experience with Algolia search configuration and optimization. Familiarity with integrating enterprise systems (PIM, OMS, SAP CRM). Understanding of CI/CD pipelines , performance tuning, and cloud deployment. Excellent problem-solving and communication skills.
Aug 03, 2026
Contractor
Key Responsibilities Develop and customize Salesforce Commerce Cloud (SFCC) solutions, including PWA-based storefronts. Implement headless architecture leveraging SFCC APIs and PWA Kit. Collaborate with architects to translate High-Level Designs (HLDs) and Low-Level Designs (LLDs) into functional components. Build and optimize key modules such as checkout, search, personalization, and API orchestration . Integrate SFCC with external enterprise systems like PIM, OMS, SAP CRM , and CDNs for Real Time data synchronization. Configure and optimize Algolia search , including indexing strategies and fallback mechanisms. Ensure compliance with performance, security, and scalability standards. Support incident resolution, performance tuning, and stability improvements during staging, go-live, and hypercare phases. Work with MuleSoft or similar tools for API integration and orchestration. Follow best practices for code modularization, deployment pipelines, and solution governance . Required Skills & Qualifications Strong experience in Salesforce Commerce Cloud (SFCC) development. Hands-on experience with PWA Kit and headless commerce implementations. Proficiency in JavaScript, Node.js , and Front End frameworks (React preferred). Knowledge of API integration and orchestration using MuleSoft or similar tools. Experience with Algolia search configuration and optimization. Familiarity with integrating enterprise systems (PIM, OMS, SAP CRM). Understanding of CI/CD pipelines , performance tuning, and cloud deployment. Excellent problem-solving and communication skills.
Hydrocarbon Accounting & Energy Components and Quorum Professionals We are seeking specialized Hydrocarbon Accounting skills to support global Oil & Gas operators. The suitable candidates should have a combination of deep domain expertise in production accounting, hydrocarbon allocation, measurement and reporting with strong implementation, support, and transformation experience on the Energy Components platform. The right candidate should be an experienced professional who can work closely with customer stakeholders, operations teams, business users, and technology teams across global delivery locations. The role offers opportunities across consulting, solution design, implementation, support, enhancement, migration, integration, testing, and managed services engagements. Key Responsibilities: Support and lead Hydrocarbon Accounting initiatives across Oil & Gas assets. Participate in business process assessment, solution design, implementation, and operational support activities. Analyze production, allocation, measurement, inventory, and ownership accounting processes. Support hydrocarbon allocation and reconciliation activities. Assist in production accounting, inventory balancing, and reporting processes. Support month-end and period-end accounting and reconciliation activities. Work closely with production operations, production technologists, accounting teams, and business stakeholders. Energy Components Solution Delivery Participate in Energy Components' implementation, upgrade, migration, enhancement, and support projects. Configure, maintain, and optimize Energy Components solutions. Support issue analysis, troubleshooting, and root cause investigations. Translate business requirements into functional and technical solutions. Develop functional specifications, test scenarios, and user documentation. Support user acceptance testing and deployment activities. Data & Integration Support integration between Energy Components and enterprise platforms. Analyze production and accounting data flows. Support data validation, reconciliation, and quality management. Assist in interface monitoring and troubleshooting. Work with reporting, analytics, and data management teams to ensure data consistency. Client & Stakeholder Engagement Required Domain Expertise (all are Hydrocarbon Accounting related. A right senior candidate would have exposure to most of these skills) Hydrocarbon Accounting Quorum EC configuration Production Accounting Production Allocation Measurement & Metering Production Operations Product Balancing Inventory Accounting Ownership Accounting Production Reporting Regulatory Reporting Revenue Accounting Interfaces Joint Venture Accounting Interfaces Reconciliation Processes Production Data Management Technical Skills - Experience in one or more of the following areas: SQL Relational Databases Data Analysis/Validation/Reconciliation Interface Management ETL Processes Application Support Reporting and Analytics
Jul 31, 2026
Contractor
Hydrocarbon Accounting & Energy Components and Quorum Professionals We are seeking specialized Hydrocarbon Accounting skills to support global Oil & Gas operators. The suitable candidates should have a combination of deep domain expertise in production accounting, hydrocarbon allocation, measurement and reporting with strong implementation, support, and transformation experience on the Energy Components platform. The right candidate should be an experienced professional who can work closely with customer stakeholders, operations teams, business users, and technology teams across global delivery locations. The role offers opportunities across consulting, solution design, implementation, support, enhancement, migration, integration, testing, and managed services engagements. Key Responsibilities: Support and lead Hydrocarbon Accounting initiatives across Oil & Gas assets. Participate in business process assessment, solution design, implementation, and operational support activities. Analyze production, allocation, measurement, inventory, and ownership accounting processes. Support hydrocarbon allocation and reconciliation activities. Assist in production accounting, inventory balancing, and reporting processes. Support month-end and period-end accounting and reconciliation activities. Work closely with production operations, production technologists, accounting teams, and business stakeholders. Energy Components Solution Delivery Participate in Energy Components' implementation, upgrade, migration, enhancement, and support projects. Configure, maintain, and optimize Energy Components solutions. Support issue analysis, troubleshooting, and root cause investigations. Translate business requirements into functional and technical solutions. Develop functional specifications, test scenarios, and user documentation. Support user acceptance testing and deployment activities. Data & Integration Support integration between Energy Components and enterprise platforms. Analyze production and accounting data flows. Support data validation, reconciliation, and quality management. Assist in interface monitoring and troubleshooting. Work with reporting, analytics, and data management teams to ensure data consistency. Client & Stakeholder Engagement Required Domain Expertise (all are Hydrocarbon Accounting related. A right senior candidate would have exposure to most of these skills) Hydrocarbon Accounting Quorum EC configuration Production Accounting Production Allocation Measurement & Metering Production Operations Product Balancing Inventory Accounting Ownership Accounting Production Reporting Regulatory Reporting Revenue Accounting Interfaces Joint Venture Accounting Interfaces Reconciliation Processes Production Data Management Technical Skills - Experience in one or more of the following areas: SQL Relational Databases Data Analysis/Validation/Reconciliation Interface Management ETL Processes Application Support Reporting and Analytics
Skills and experience: § 4 to 8 years of genuine experience on Workday HCM (implementation or AMS). § Hands-on experience with Workday integrations (Connectors, EIBs, Studio etc) § Workday HCM core knowledge. § Good knowledge of XML and XSLT transformations. § Experience with file formats, FTP, APIs, web services and engines. § Workday Studio experience. § Ability to translate requirements and process logic into actionable code and functional requirements. § Working knowledge of PowerPoint, Visio, Jira etc. § Certification for Workday integrations or equivalent is desirable. § Practical and effective problem solving and analytical skills to interpret customer issues & requirements and translate into working solutions. § Strong communication & customer facing skills. § Proven capability to communicate (written and verbal) clearly to both technical and non-technical audiences at different levels as appropriate. § A pro-active approach along with good accuracy, focus and attention to detail. § Organised, detail-oriented, possessing the ability to effectively prioritise support, projects and deliverables whilst meeting deadlines set by management.
Jul 31, 2026
Contractor
Skills and experience: § 4 to 8 years of genuine experience on Workday HCM (implementation or AMS). § Hands-on experience with Workday integrations (Connectors, EIBs, Studio etc) § Workday HCM core knowledge. § Good knowledge of XML and XSLT transformations. § Experience with file formats, FTP, APIs, web services and engines. § Workday Studio experience. § Ability to translate requirements and process logic into actionable code and functional requirements. § Working knowledge of PowerPoint, Visio, Jira etc. § Certification for Workday integrations or equivalent is desirable. § Practical and effective problem solving and analytical skills to interpret customer issues & requirements and translate into working solutions. § Strong communication & customer facing skills. § Proven capability to communicate (written and verbal) clearly to both technical and non-technical audiences at different levels as appropriate. § A pro-active approach along with good accuracy, focus and attention to detail. § Organised, detail-oriented, possessing the ability to effectively prioritise support, projects and deliverables whilst meeting deadlines set by management.
Pricing & Market Data (Migration Specialist) The Opportunity We are seeking a high-calibre Technical Lead to own the evolution of our pricing ecosystem. You will work closely with the Architect on migration from Gresham Asset Control to Prime EDM (Cloud) including implement features that meet business needs and are aligned with strategic objectives. You will sit at the intersection of Trading, Supply, and Technology, ensuring our desks have the high-fidelity data needed to move global energy markets. Core Responsibilities Legacy-to-Cloud Migration: Lead the technical execution of the move to Prime Cloud Service. You will be responsible for mapping Legacy Gresham schemas to the new Prime data model while maintaining data lineage and auditability. Customization Engineering: Directly manage the implementation of critical STS business logic, pricing mechanisms and complex curve remarking. Project Sizing & Strategy: Provide expert estimates on project duration, technical debt, and resource requirements. You will define the "Definition of Done" for the migration. Stakeholder Face-off: Drive technical discussions with Front Office Traders, Quants, and Risk Managers to translate complex business needs into scalable technical specs. Technical Governance: Own the ETL pipelines and data parsers. Ensure the system is capable of handling increasing volumetric data demands without compromising latency. Mentorship & Hiring: Define the technical bar for the team. You will suggest the ideal skill mix for new hires and mentor existing engineers in EDM best practices. Team management: Proven team leadership/supervisory experience Required Experience & Technical Skillset Proven Track Record: At least 8-10 years in technical roles, with 2+ years in a Lead capacity within Commodities Trading (Oil, Gas, or Power). Technology Stack: Deep Mastery: Gresham Asset Control (Legacy) and Prime EDM. Architecture: Cloud-native migrations (AWS/Azure), API design, and SQL/NoSQL performance tuning. Scripting: Python (preferred) or Java for custom business logic and automation. Pricing Logic: Strong understanding of EOD (End of Day) vs. Real Time pricing, forward curve construction, and basis risk calculations. Agile Leadership: Experience driving delivery within Azure DevOps environments using SCRUM or Kanban. Preferred Qualifications Previous experience in a "Greenfield" migration or a major vendor-to-vendor system swap. Familiarity with other market data providers (eg, Bloomberg, Refinitiv, Platts, Argus). A "Build-First" mindset: The ability to decide when to use out-of-the-box Prime functionality vs. building custom modules.
Mar 30, 2026
Contractor
Pricing & Market Data (Migration Specialist) The Opportunity We are seeking a high-calibre Technical Lead to own the evolution of our pricing ecosystem. You will work closely with the Architect on migration from Gresham Asset Control to Prime EDM (Cloud) including implement features that meet business needs and are aligned with strategic objectives. You will sit at the intersection of Trading, Supply, and Technology, ensuring our desks have the high-fidelity data needed to move global energy markets. Core Responsibilities Legacy-to-Cloud Migration: Lead the technical execution of the move to Prime Cloud Service. You will be responsible for mapping Legacy Gresham schemas to the new Prime data model while maintaining data lineage and auditability. Customization Engineering: Directly manage the implementation of critical STS business logic, pricing mechanisms and complex curve remarking. Project Sizing & Strategy: Provide expert estimates on project duration, technical debt, and resource requirements. You will define the "Definition of Done" for the migration. Stakeholder Face-off: Drive technical discussions with Front Office Traders, Quants, and Risk Managers to translate complex business needs into scalable technical specs. Technical Governance: Own the ETL pipelines and data parsers. Ensure the system is capable of handling increasing volumetric data demands without compromising latency. Mentorship & Hiring: Define the technical bar for the team. You will suggest the ideal skill mix for new hires and mentor existing engineers in EDM best practices. Team management: Proven team leadership/supervisory experience Required Experience & Technical Skillset Proven Track Record: At least 8-10 years in technical roles, with 2+ years in a Lead capacity within Commodities Trading (Oil, Gas, or Power). Technology Stack: Deep Mastery: Gresham Asset Control (Legacy) and Prime EDM. Architecture: Cloud-native migrations (AWS/Azure), API design, and SQL/NoSQL performance tuning. Scripting: Python (preferred) or Java for custom business logic and automation. Pricing Logic: Strong understanding of EOD (End of Day) vs. Real Time pricing, forward curve construction, and basis risk calculations. Agile Leadership: Experience driving delivery within Azure DevOps environments using SCRUM or Kanban. Preferred Qualifications Previous experience in a "Greenfield" migration or a major vendor-to-vendor system swap. Familiarity with other market data providers (eg, Bloomberg, Refinitiv, Platts, Argus). A "Build-First" mindset: The ability to decide when to use out-of-the-box Prime functionality vs. building custom modules.
Role: Cloud Native Developer AWS/TDD/Python Rate: 375.00£/day inside IR35 Location: London 2 days in office Start date: ASAP Key Accountabilities Development of Cloud Native APIS on AWS using TDD and Python Design and deliver low level diagrams Design contracts and maintain API versions, ensuring compatibility whenever possible Skills 3+ years of experience with AWS API Gateway, AWS Lambdas and AWS Glue using Python 3, Java experience is a plus Contract testing and TDD Advanced Data Modelling and Analysis: design contracts and utilize contracts from 3rd parties in XSD, OpenAPI and other related formats Experience developing and analysing both SQL and NoSQL databases Programming & Advanced Computing: Skilled at Object Oriented or functional programming experience in Python. Familiar with Linux/Unix Shell Scripting and GitHub - knowledge or experience with Mulesoft is a plus Secure coding and Python best practices
Oct 08, 2025
Contractor
Role: Cloud Native Developer AWS/TDD/Python Rate: 375.00£/day inside IR35 Location: London 2 days in office Start date: ASAP Key Accountabilities Development of Cloud Native APIS on AWS using TDD and Python Design and deliver low level diagrams Design contracts and maintain API versions, ensuring compatibility whenever possible Skills 3+ years of experience with AWS API Gateway, AWS Lambdas and AWS Glue using Python 3, Java experience is a plus Contract testing and TDD Advanced Data Modelling and Analysis: design contracts and utilize contracts from 3rd parties in XSD, OpenAPI and other related formats Experience developing and analysing both SQL and NoSQL databases Programming & Advanced Computing: Skilled at Object Oriented or functional programming experience in Python. Familiar with Linux/Unix Shell Scripting and GitHub - knowledge or experience with Mulesoft is a plus Secure coding and Python best practices
Role & Responsibilities Possess 18-20 years of work experience at a reputable Data & AI services firm. Outstanding written and verbal communication skills, with a flair for compelling storytelling. Demonstrable experience in delivering Microsoft Fabric data foundations for clients. Design & Implement Microsoft Fabric Data Architecture: Architect and implement scalable, reliable end-to-end data solutions using Azure/Microsoft Fabric services, covering data lakes, data warehouses, and ETL/ELT pipelines. Data Modelling & Integration: Develop and maintain robust data models, integrate internal and external data sources, and enable seamless data movement and interoperability across platforms and teams. Data Governance & Security: Establish strong DG frameworks, ensure compliance with legal and regulatory requirements (using multiple tools), and implement security best practices such as access control, data masking, and audit logging. Continually analyse data workloads, tune performance, optimise the use of Fabric/Azure resources, and proactively address bottlenecks to ensure efficient and cost-effective data operations. Demonstrated ability to create Data & AI solutions for enterprise clients and lead architecture teams by promoting standards and best practices aligned with enterprise strategy. Engage with business and technology stakeholders, collect necessary information, comprehend client expectations, clarify details through workshops, and propose and discuss optimal solutions. Ability to quickly manage and troubleshoot any escalated issues related to Data & AI delivery. The ability to conduct data landscape assessments and rationalise portfolios for tools or platforms. You should be able to provide solutions for modernising, migrating, and integrating applications on cloud, using industry best practices. Work closely with the pre-sales, account, and sales teams, providing support throughout all phases of Data & AI deal pursuits and expand existing projects. You Must Posses Drive meaningful customer conversations and achieve positive business outcomes. Prior experience in collaborating with Account Executives and Architects from Microsoft. Understanding of the Agile methodology for development and execution. Maintains an active learning approach, staying current with industry trends, and applying these insights to develop solutions, initiate new projects, and shape capability roadmaps. Contribute to the development of solutions and automation accelerators, and mentor emerging Data & AI talent. Adept at recruiting top-tier Data & AI practitioners. Willing to travel up to 10 to 20% of the time, primarily within the UK and sometimes within Europe. Hybrid - 4 days/week onsite
Oct 06, 2025
Role & Responsibilities Possess 18-20 years of work experience at a reputable Data & AI services firm. Outstanding written and verbal communication skills, with a flair for compelling storytelling. Demonstrable experience in delivering Microsoft Fabric data foundations for clients. Design & Implement Microsoft Fabric Data Architecture: Architect and implement scalable, reliable end-to-end data solutions using Azure/Microsoft Fabric services, covering data lakes, data warehouses, and ETL/ELT pipelines. Data Modelling & Integration: Develop and maintain robust data models, integrate internal and external data sources, and enable seamless data movement and interoperability across platforms and teams. Data Governance & Security: Establish strong DG frameworks, ensure compliance with legal and regulatory requirements (using multiple tools), and implement security best practices such as access control, data masking, and audit logging. Continually analyse data workloads, tune performance, optimise the use of Fabric/Azure resources, and proactively address bottlenecks to ensure efficient and cost-effective data operations. Demonstrated ability to create Data & AI solutions for enterprise clients and lead architecture teams by promoting standards and best practices aligned with enterprise strategy. Engage with business and technology stakeholders, collect necessary information, comprehend client expectations, clarify details through workshops, and propose and discuss optimal solutions. Ability to quickly manage and troubleshoot any escalated issues related to Data & AI delivery. The ability to conduct data landscape assessments and rationalise portfolios for tools or platforms. You should be able to provide solutions for modernising, migrating, and integrating applications on cloud, using industry best practices. Work closely with the pre-sales, account, and sales teams, providing support throughout all phases of Data & AI deal pursuits and expand existing projects. You Must Posses Drive meaningful customer conversations and achieve positive business outcomes. Prior experience in collaborating with Account Executives and Architects from Microsoft. Understanding of the Agile methodology for development and execution. Maintains an active learning approach, staying current with industry trends, and applying these insights to develop solutions, initiate new projects, and shape capability roadmaps. Contribute to the development of solutions and automation accelerators, and mentor emerging Data & AI talent. Adept at recruiting top-tier Data & AI practitioners. Willing to travel up to 10 to 20% of the time, primarily within the UK and sometimes within Europe. Hybrid - 4 days/week onsite
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Oct 03, 2025
Contractor
Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London
Solid ERP and preferably D365 HR and AX 2012 functional experience Experience working on key HR module areas Experience on at least 3-4 end to end implementation projects and awareness typical implementation methodologies for Dynamics projects Knowledge and experience of managing D365 Finance HR data migration Excellent communication skills, along with good analysis and documentation skills A positive and can-do approach Experience working in a collaborative environment Advanced use of Microsoft Project, Excel, Word, and Visio Ability to work remotely and on customer site; regular travel expected Appropriate Microsoft Dynamics 365 certifications Experience using DevOps for tracking deliverables, risks, and issues Complete knowledge on various supply chain module enquiry tools and reports Have led a team to deliver a project module solution and deliverable Resources must be UK based and eligible for NPPV level 3 security clearance Location: should be prepared to work onsite in Lincolnshire, 1-2 days p/week
Oct 03, 2025
Contractor
Solid ERP and preferably D365 HR and AX 2012 functional experience Experience working on key HR module areas Experience on at least 3-4 end to end implementation projects and awareness typical implementation methodologies for Dynamics projects Knowledge and experience of managing D365 Finance HR data migration Excellent communication skills, along with good analysis and documentation skills A positive and can-do approach Experience working in a collaborative environment Advanced use of Microsoft Project, Excel, Word, and Visio Ability to work remotely and on customer site; regular travel expected Appropriate Microsoft Dynamics 365 certifications Experience using DevOps for tracking deliverables, risks, and issues Complete knowledge on various supply chain module enquiry tools and reports Have led a team to deliver a project module solution and deliverable Resources must be UK based and eligible for NPPV level 3 security clearance Location: should be prepared to work onsite in Lincolnshire, 1-2 days p/week