Tanzanite Business Support Limited

Our client is looking to recruit a Control Room Operator who will work on a night shift in a busy control room. Candidates should possess the following skills:- Good level of IT literacy Good communication skills / telephone manner Attention to detail Minimum of SIA Security Guarding is required and a CCTV licence would be preferable. A valid UK drivers licence is also required, as there may be occasions when you will be required to assist the response team with call outs. You must have excellent communication and problem-solving skills and be able to work independently and think outside the box. Role Purpose The Control Room Operator may be responsible for responding to alarms and alerts, providing guidance to personnel working in the company, and ensuring compliance with safety regulations. Overseeing and monitoring the performance of equipment, systems, and processes. Using various control systems within the ARC (alarm response centre), to detect any irregularities, malfunctions, or safety issues, and take appropriate corrective action. Key Responsibilities Ensure the ARC is always secure, implementing access and egress protocols. Record all incidents on the appropriate systems, producing clear and concise supporting reports prior to handover of duty. Inform appropriate Operations Manager of incidents requiring further action. Prepare activity reports and carry out a handover to the next Controller on duty to inform them of all incidents occurring on their shift and pass on any relevant information. Monitor and check calls the Static Officers make throughout their shift on Smart Task, reporting any non-conformances to Senior Management. Deal with alarm call outs and emergencies are dealt with efficiently, and where appropriate engage with emergency services. Undertake all administrative / operational tasks are completed throughout their shift e.g. issuing / receiving site keys. Verify the Mobile Officers times on / off site against the vehicle tracker, noting start and completed times. Record all telephone messages, ensuring they are passed onto the appropriate member of staff verbally or via email in a timely manner. Ensure full compliance with data protection / GDPR. Ensure supplies required for the management of the ARC are ordered Accountabilities Secure access and egress to the ARC External client access control including remote open and close Maintenance of current knowledge of industry standards Production of clear reports Communication with management and staff of information Carry out all daily and weekly mandatory checks Hours of work - 6pm-6am/4 on 4 off/days between the hours of 6pm and 6am Benefits include competitive rates of pay, pension, use of comapny vahicle whilst on site as and when needed, use of on-site gym and career development and training in line with company success ladder. On site parking.

Mobile Security Officer - Nights 7pm-7am 4 on/4 off, (Liverpool based but will be working predominantly in Manchester area) Job Summary: Responsible for patrolling multiple locations to ensure the safety and security of people, property, and assets. This role requires vigilance, quick response to incidents, and strong observational skills. Officers will operate company manual vehicles and must be comfortable working independently and in varying environments. Key Responsibilities: • Conduct mobile patrols of premises and properties to deter and detect suspicious activity. • Respond promptly to alarms, security breaches, and emergency situations. • Conduct thorough inspections of premises, doors, windows, and gates to ensure they are secure. • Maintain detailed reports of incidents, patrols, and any security-related occurrences. • Assist with crowd control, access control, and loss prevention when required. • Ensure proper operation and maintenance of security vehicles. • Locking and unlocking buildings, inspecting the perimeter, disarming alarms, and granting access to authorized personnel. Requirements: • Previous experience in security preferred. • Valid security DS or SG license. • Valid manual driver s license with a clean driving record. • Strong observational and problem-solving skills. • Ability to remain calm under pressure and handle emergency situations professionally. • Excellent communication and report-writing skills. • Availability to work 12-hour night shifts on a 4 on 4 off rotation form hrs. Preferred Qualifications: • First Aid/CPR certification. • Experience in conflict resolution or de-escalation techniques. Please note, applicants must be Liverpool based and be prepared to travel to Manchester, have a manual UK driving licence with no more than 6 points. Good knowledge of Manchester and Liverpool areas a distinct advantage. Benefits include 28 days holiday, pension, use of company vehicle for work purposes, use of company gym, ongoing training and development. Want to join this fabulous company, apply now!